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Notice Letter to Kathleen Conrad

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Date: [Insert Date]
Indemnity Insurance Policy
Policy No.: BBVA-360000-2024-ABC562
Policy Holder: BBVA México
Beneficiary: Kathleen Conrad
Address: McLeod Avenue, Spruce Grove, AB, Canada
Indemnified Amount: USD 360,000.00
Preamble:
This Indemnity Insurance Policy (hereinafter referred to as the "Policy") is
issued by BBVA México, S.A., a financial institution licensed to operate in
Mexico. The Policy provides financial protection to Kathleen Conrad (the
"Beneficiary") against specific losses incurred due to errors, omissions, or
negligence arising during the execution of a wire transfer valued at USD
360,000.00. BBVA México agrees to indemnify the Beneficiary, subject to
the terms and conditions outlined herein.
Covered Risks:
1. Negligent Acts or Errors
Coverage for losses directly resulting from negligence, mistakes, or
omissions by BBVA México during the processing of the wire
transfer.
2. Fraud and Unauthorized Transactions
Protection against financial loss caused by fraudulent or
unauthorized actions that compromise the wire transfer.
3. System Failures
Indemnification for losses caused by unforeseen technical errors or
system malfunctions that impact the execution of the wire transfer.
4. Incorrect Transfer Execution
Coverage for situations where funds are transferred to the wrong
account or under incorrect instructions due to BBVA México's error.
5. Delayed Payment
Compensation for financial losses incurred due to significant delays
in executing the wire transfer attributable to BBVA México.
Exclusions:
This policy does not cover:

Losses arising from incorrect or incomplete instructions provided by
the Beneficiary.

Acts of God or force majeure events such as natural disasters, war,
or terrorism.

Transactions involving sanctioned countries, individuals, or entities.

Losses resulting from the Beneficiary’s own negligence or
misconduct.

Financial loss arising from circumstances not directly attributable to
BBVA México's actions or systems.
Claims Procedure:
1. Notification: The Beneficiary must notify BBVA México of any
covered incident within 48 hours of discovery.
2. Documentation: The Beneficiary must provide supporting evidence,
including transaction details, proof of loss, and any relevant
correspondence.
3. Investigation: BBVA México will conduct a thorough investigation to
determine the validity of the claim.
4. Resolution: Upon verification, BBVA México will indemnify the
Beneficiary for the covered loss, subject to the policy terms and the
indemnified amount.
Policy Terms:
1. Maximum Coverage: The maximum indemnity under this policy is
USD 360,000.00, which represents the total value of the insured
wire transfer.
2. Deductible: Claims are subject to a deductible of USD $9,800.00,
payable by (Kathleen Conrad ) before indemnification.
3. Cooperation: The Beneficiary must cooperate with BBVA México’s
investigation and recovery efforts if applicable.
Governing Law:
This policy is governed by the laws of Mexico, and any disputes arising
hereunder shall be resolved exclusively by the courts of Mexico City.
Signatures:
Policyholder’s Signature: _____________________
Date: _______________________
BBVA México Representative’s Signature: _______________________
Date: _______________________
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