Person Specification – Showroom Sales Consultant Category Attributes Education Knowledge and Experience Essential x Professional appearance x Confident communicator x x x x Skills x x x x x x Personal Qualities x x x x x x Desirable Experience of working in a Showroom sales environment Able to demonstrate knowledge of bathroom products and their most appropriate application Experience of dealing with the general public and trade customers Experience of working in a sales and customer focused environment and exceeding sales targets Develop a positive ongoing working relationship with new and existing customers Able to identify additional sales opportunities Evidence of well developed sales skills Able to work in a fast paced customer focused environment Able to identify the right product for the customer Able to deal with customers issues/problems in a polite and courteous manner Ability to identify opportunities for improvements within your area of responsibility Openness to change and ability to respond to this to improve performance Willingness to assist other within the Department and Branch Able to take on other responsibilities and learn quickly from others Willingness to be flexible in your working hours, able to work on Saturday’s and other Branches when required. Act with a high degree of integrity while representing the values of Haldane Fisher x x x x x Previous experience/knowledge of local customer base Experience of stove sales Experience of CAD design package(s) Innovative/creative approach to solving customers issues Able to manage turn key projects for key account customers Short listing for interview will be assessed against the essential criteria. The company reserves the right to also shortlist against the desirable criteria. Person Specification – Showroom Sales Consultant – Coleraine – Feb. 2012