Aena Aeropuertos Schedule of charges for 2013 (PDF

October 2013 Edition
Price Guide
2013
This guide is issued exclusively for informative purposes, with the objective of providing information as regards the
charges applied on Spanish Airports.
Aena Aeropuertos should not be held responsible for such information, which may not be complete, updated or may
contain errors.
The only legislation that should be taken into account is the one published on the respective Official Gazettes.
AENA AEROPUERTOS PRICE GUIDE
TABLE OF CONTENTS
AENA AEROPUERTOS ..................................................................................................................2 1. PROCEDURE TO OPERATE. ................................................................................................................. 3 2. GOVERNING LAWS. ............................................................................................................................... 4 AERONAUTICAL CHARGES .........................................................................................................5 1. LANDING AND AERODROME SERVICE. .............................................................................................. 5 2. PASSENGERS, PRMs AND SECURITY. ................................................................................................9 3. AIRCRAFT PARKING. ........................................................................................................................... 12 4. USE OF AIR BRIDGES. ......................................................................................................................... 13 5. LOADING AND UNLOADING OF GOODS (CARGO CHARGE). ......................................................... 14 6. FUEL AND LUBRICANT ........................................................................................................................ 14 7. USE OF INFRAESTRUCTURES FOR PROVIDE GROUND HANDLING SERVICES ......................... 15 8. EXEMPTION AND SUBSIDIES. ............................................................................................................ 17 AENA AEROPUERTOS: PRIVATE PRICES................................................................................19 1. CAR PARK. ............................................................................................................................................ 19 2. CHECK-IN DESKS. ................................................................................................................................ 19 3. PASSENGER SELF-SERVICE CHECK- IN MACHINES. ..................................................................... 20 4. OFFICES, PREMISES AND COMMERCIAL DESKS. ........................................................................... 21 5. LANDS AND PAVED SURFACES. ........................................................................................................ 22 6. GENERAL AND SPECIAL STORES, HANGARS.................................................................................. 23 7. AIRCRAFT HOUSING. ........................................................................................................................... 24 8. 400 HZ ENERGY SYSTEM.................................................................................................................... 24 9. FIRE FIGHTING SERVICES. ................................................................................................................. 24 10. NON-DELIMITED AREAS AND LOUNGES .......................................................................................... 25 11. LEFT LUGGAGE OFFICE...................................................................................................................... 27 12. ACCESS OF VEHICLES TO RESTRICTED AREAS. ........................................................................... 27 13. SERVICE OF VEHICLES WITHDRAWAL FOR SECURITY REASONS .............................................. 28 14. CINEMATOGRAPHIC FILMING AND RECORDING AND ADVERTISING AND
PHOTOGRAPHIC INTERVIEWS ........................................................................................................... 28 15. ADVERTISING SUPPORT..................................................................................................................... 29 16. SURVEYS .............................................................................................................................................. 30 17. OTHER USES OF THE AIRPORT. ........................................................................................................ 30 18. SUPPLIES AND OTHER SERVICES. ................................................................................................... 30 19. TELECOMMUNICATIONS. .................................................................................................................... 32 20. COMMERCIAL ACTIVITIES. ................................................................................................................. 34 HANDLING SERVICE ...................................................................................................................35 TELEPHONES NUMBERS ...........................................................................................................40 AENA AEROPUERTOS
Royal Decree-Law 13/2010, of December 3, has introduced an important modernization process,
dividing the airport and air navigation management functions that in Spain had been performed
by the Entidad Pública Empresarial Aena, with the objective of improving the efficiency and
effectiveness of the Spanish airport system.
Aena Aeropuertos is created within this modernization process and it shall be responsible for the
management of the airports which until now had been managed by Entidad Pública Empresarial
Aena.
The Council of Ministers on June 3, 2011 approved an agreement which authorizes the asset
transfer from Aena to Aena Aeropuertos and a rise in the capital stock of the new company.
These measures are necessary for Aena Aeropuertos to start functioning effectively, from June
8, 2011.
Aena Aeropuertos shall carry out all the duties and obligations currently developed by business
public entity Aena as regards management and operation of airport services, and any others that
national or international law gives to the airport operator, in relation to the network integrated by
airports and heliports managed by Aena.
From June 8, 2011, Aena Aeropuertos manages 47 airports and 2 heliports which, depending on
the volume of passengers, are classified into the following groups:
Group I: Madrid-Barajas and Barcelona-El Prat.
Group II: Alicante, Gran Canaria, Tenerife Sur, Málaga-Costa del Sol and Palma de Mallorca.
Group III: Bilbao, Fuerteventura, Girona, Ibiza, Lanzarote, Menorca, Santiago, Sevilla, Tenerife
Norte and Valencia.
Group IV: Almería, Asturias, Coruña, Granada-Jaén, Jerez, La Palma, Murcia, Reus, Santander,
Vigo and Zaragoza.
Group V: Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Hierro,
Huesca, La Gomera, León, Logroño, Melilla, Sabadell, Salamanca, San Sebastián, Son Bonet,
Pamplona, Torrejón, Vitoria and Valladolid.
October 2013
2
1. PROCEDURE TO OPERATE.
Flights landing, taking-off or flying over the Spanish territory shall be subject to the Spanish law
as regards civil aviation and to the public security, police and penal regulations in force in Spain.
Information about requirements and authorizations needed to operate in Spain is available in AIS
(available Internet) or in the following address:
DIRECCIÓN GENERAL DE AVIACIÓN CIVIL (CIVIL AVIATION OFFICE)
Subdirección General de Explotación del Transporte Aéreo (Sub-head Office of Air
Transportation activities)
Paseo de la Castellana, 67
28071-Madrid (SPAIN)
Phone 34 1 597 60 84 and 34 1 597 70 00
FAX 34 1 597 68 43
AFTN: LEACZXEX
TELEX: 48339 CIAL MADRID
In order to optimize the use of the capacities available in airports under the Spanish sovereignty,
it is needed to coordinate arrival and departure hours of every commercial flight to avoid
congestions and delays. Therefore, every flight operating in Madrid Barajas and commercial
flights operating in other Aena airports shall coordinate their service times through:
OFICINA DE COORDINACIÓN DE HORARIOS (TIMETABLE COORDINATION OFFICE)
Calle Peonías, 12 – 4ª Planta
28042-Madrid (SPAIN)
SITA: MADCHYA
AFTN: LEANZXEH
FAX. 34 1 321 13 48
PHONE: 34 1 321 10 49 /321 14 12 / 321 13 90
In order to operate in Spanish airports, it will be necessary to complete the form: “Formulario
Estadístico de Tránsito Aéreo” both at arrival and departure.
AIRPORT SERVICE TIMETABLE:
Service times of Spanish airports are duly published and updated in de AD card of each airport
of AIP Spain.
October 2013
3
2. GOVERNING LAWS.
Law 1/2011 of March 4, establishes the State Safety Program for Civil Aviation, and Air Security
Law 21/2003 of July 7 is amended adding a title which establishes private price all income
received by Aena Aeropuertos for its activities, except for the following cases in which income
shall be considered as public patrimonial benefits:
-
use of runways (landing),
aerodrome services provided by airport operator,
meteorological services,
services of inspection and control of passengers and baggage (security),
use of the terminal buildings by the passengers (passengers),
service that enable general mobility of passengers and provision of assistance to persons
with reduced mobility (PRMs),
use of aircraft parking areas,
use of air bridges,
use of the airport in loading and unloading cargo operations,
use of the airport for transport and supply of fuels and lubricants
use of the infrastructures for the provision of ground handling services
Law 2/2012 of June 29, on State Budget for 2012.
Law 17/2012 of December 27, on State Budget for 2013.
October 2013
4
AERONAUTICAL CHARGES
Under this heading are shown charges established for the aeronautical and complementary
services rendered at airports, without indirect taxes unless otherwise indicated.
1. LANDING AND AERODROME SERVICE.
Definition:
Use of the runways by an aircraft and the rendering of the services needed for such use,
different from ground handling to aircraft, passengers, and goods as well as aerodrome services
provided by the airport operator.
Taxpayer:
Airlines, legal entities or natural persons receiving the above mentioned services.
Rates:
It is determined according to the maximum takeoff weight (MTOW), and varies depending on the
type, class of flight, and the noise level of the aircraft.
1.1. Flights within European Area and International flights
LANDING
Airport
€ Tm
AERODROME SERVICE
Minimum
per operation €
€ Tm
Minimum
per operation €
Madrid-Barajas
8,387050
154,62
3,515400
71,88
Barcelona-El Prat
7,388850
136,19
3,493700
71,48
Alicante, Gran Canaria, Tenerife Sur, Málaga-Costa del Sol-Costa del Sol y Palma de
Mallorca
7,009100
96,92
3,428600
51,20
Bilbao, Fuerteventura, Girona, Ibiza, Lanzarote, Menorca, Santiago, Sevilla, Tenerife
Norte y Valencia
5,880700
16,29
3,146500
8,71
Almería, Asturias, Coruña, Granada-Jaén, Jerez, La Palma, Murcia, Reus, Santander,
Vigo y Zaragoza
4,307450
10,82
2,462950
6,18
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Hierro, Huesca,
La Gomera, León, Logroño, Melilla, Sabadell, Salamanca, San Sebastián, Son Bonet,
Pamplona, Torrejón, Vitoria y Valladolid.
2,842700
5,86
2,094050
4,31
1.2. Domestic flights in Canary Islands, Balearic Islands, Ceuta and Melilla (except
interisland)
LANDING
Airport
€ Tm
AERODROME SERVICE
Minimum
per operation €
€ Tm
Minimum
per operation €
Gran Canaria, Tenerife Sur y Palma de Mallorca
5,957735
82,38
3,428600
51,20
Fuerteventura, Ibiza, Lanzarote, Menorca, y Tenerife Norte
4,998595
13,85
3,146500
8,71
La Palma
3,661333
9,20
2,462950
6,18
Ceuta, Hierro, La Gomera, Melilla y Son Bonet.
2,416295
4,98
2,094050
4,31
October 2013
5
1.3. Inter-Islands flights in Canary and Balearic Islands
LANDING
Airport
€ Tm
AERODROME SERVICE
Minimum
per operation €
€ Tm
Minimum
per operation €
Gran Canaria, Tenerife Sur y Palma de Mallorca
2,102730
29,08
3,428600
51,20
Fuerteventura, Ibiza, Lanzarote, Menorca, y Tenerife Norte
1,764210
4,89
3,146500
8,71
La Palma
1,292235
3,25
2,462950
6,18
Hierro, La Gomera y Son Bonet.
0,852810
1,76
2,094050
4,31
When the aerodrome service is provided in the form of Aerodrome Flight Information Service
(AFIS), the amount of the rate of aerodrome service will be reduced by sixty percent.
1.4. Surcharges according to the noise level of the aircraft
At Alicante, Barcelona-El Prat, Bilbao, Gran Canaria, Ibiza, Madrid Barajas, Málaga-Costa del
Sol, Palma de Mallorca, Sevilla, Tenerife North, Tenerife South and Valencia Airports, for civil
subsonic jet airplanes, the amounts resulting from the application of the amounts referred to in
points 1.1. to 1.3. of this section shall be increased by the following percentages according to the
noise level of each aircraft and to the schedule of the landing or take off:
07:00 - 22:59
23:00 - 06:59
(local time)
(local time)
Category 1
70%
140%
Category 2
20%
40%
Category 3
0%
0%
Category 4
0%
0%
Noise category
The criterion applied to determine the noise category for each aircraft is as follows:
-
Category 1: Aircrafts with accumulative margin up to 5 EPNdB.
Category 2: Aircrafts with accumulative margin between 5 EPNdB and 10 EPNdB.
Category 3: Aircrafts with accumulative margin between 10 EPNdB and 15 EPNdB.
Category 4: Aircrafts with accumulative margin over 15 EPNdB.
Accumulative margin: The figure, in EPNdB (Effective Perceived Noise in Decibels), is obtained
after summing up the differences between noise calculated and noise certificated at each of the
three points of reference defined in the Convention on International Civil Aviation, volume 1,
second part, chapter 3, annex 16.
October 2013
6
1.5. Training and school flights.
Definition:
Training flights are those performed for pilot training or qualification in order to confirm or keep
licenses.
School flights are those for the purpose of teaching and training pilots, carried out in school or
flying club aircraft authorized by Agencia Estatal de Seguridad Aérea (Air Security State
Agency), provided that the beginning and the end of the operation is performed at the same
airport. Student pilots will be required to prove their status when presenting the Flight Plan to the
Oficina de Notificación de los Servicios de Tránsito Aéreo (Air Traffic Services Notification
Office)
Rates:
LANDING
AERODROME
SERVICE
€ Tm
€ Tm.
Madrid-Barajas
5,913250
3,895150
Barcelona-El Prat
Alicante, Gran Canaria, Tenerife Sur, Málaga-Costa del Sol-Costa del
Sol and Palma de Mallorca
5,696250
3,873450
5,110350
3,808350
5,110350
3,493700
4,567850
2,745050
4,036200
2,321900
Airport
Bilbao, Fuerteventura, Girona, Ibiza, Lanzarote, Menorca, Santiago,
Sevilla, Tenerife Norte y Valencia
Almería, Asturias, Coruña, Granada-Jaén, Jerez, La Palma, Murcia,
Reus, Santander, Vigo and Zaragoza
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro
Vientos, Hierro, Huesca, La Gomera, León, Logroño, Melilla,
Sabadell, Salamanca, San Sebastián, Son Bonet, Pamplona, Torrejón,
Vitoria and Valladolid.
Additionally, for undertaking maneuvers, approach operations or landing simulation, the total
amount to be paid will be the result of adding to the above mentioned rates the result of the
application of the following multiply coefficients for each 90 minutes or period, independently of
the number of operations, to the previous rates.
SECTIONS OF WEIGHTS
(Kg weight)
From
1
5.000
40.001
100.001
250.001
300.001
To
4.999
40.000
100.000
250.000
300.000
Multiply
Coefficients
for each 90
minutes or part
2
6
5
4
3
2
October 2013
7
1.6.
Out of operational service time
In airports with operational service time less than 24 hours, the amount corresponding to
operations that take place out of operational service time published in the AD card for each
airport in the AIP SPAIN, will be as follows:
a)
Flights within European Economic Area airports and International flights:
Airport
LANDING
AERODROME
SERVICE
€ Tm
€ Tm.
Bilbao, Fuerteventura, Ibiza, Lanzarote, Menorca, Sevilla y Tenerife Norte
Almería, Asturias, Coruña, Granada-Jaén, Jerez, La Palma, Murcia, Reus, Santander, Vigo y
Zaragoza
8,71
6,18
31,106950
(*)
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Hierro, Huesca, La
Gomera, León, Logroño, Melilla, Sabadell, San Sebastián, Son Bonet, Pamplona, Torrejón,
Vitoria y Valladolid.
(*)
b)
4,31
Rates for cargo flights will be the same as section 1.1
Domestic flights in Canary Islands, Balearic Islands, Ceuta and Melilla (except Inter-Islands)
Airport
LANDING
AERODROME
SERVICE
€ Tm
€ Tm.
Fuerteventura, Ibiza, Lanzarote, Menorca, y Tenerife Norte
8,71
26,440908
La Palma
(*)
Ceuta, Hierro, La Gomera, Melilla y Son Bonet.
(*)
Rates for cargo flights will be the same as section 1.2
c)
6,18
4,31
Inter-Islands flights
Airport
LANDING
AERODROME
SERVICE
€ Tm
€ Tm.
Fuerteventura, Ibiza, Lanzarote, Menorca, y Tenerife Norte
8,71
La Palma
(*)
Hierro, La Gomera y Son Bonet.
(*)
Rates for cargo flights will be the same as section 1.3
9,332085
6,18
4,31
October 2013
8
2. PASSENGERS, PRMs AND SECURITY.
Definition:
This charge is applied for the use, by passengers, of the airport terminal areas non-accessible to
visitors, as well as the complementary airport facilities.
Airport security charge is applied for passengers and baggage inspection and control services in
the airport area.
PRMs charge id applied for services that allow general mobility of passengers and necessary
assistance to persons with reduced mobility (PRMs) to enable them to move from a point of
arrival at the airport until the aircraft, or from there to an exit point, including boarding and
disembarking.
Taxpayer:
Airline companies, administrations, organizations and individuals carrying passengers who board
at an airport managed by Aena Aeropuertos, regardless of subsequent intermediate stages that
the flight may perform and of its destination.
The amount of this charge may be passed on to passengers on the ticket in a disaggregated
way or not containing the price of the ticket.
Rates:
Rates are shown in the following tables.
Passenger and security rates applicable to transfer passengers are reduced by 20%. For these
purposes, transfer passenger means a passenger landing in an airport managed by Aena
Aeropuertos, S.A., on a flight, and board a new flight with the same ticket and at the same
airport, within a maximum of 12 hours, with a different flight number and destination other than
the origin.
From November to March, passenger and security rates at Palma de Mallorca, Menorca, Ibiza
and Son Bonet Airports will be reduced by 20%.
a) Flights within European Economic Area airports and International flights:
Passengers
Airport
E.E.A.
International
Madrid-Barajas
15,67
22,18
Barcelona-El Prat
14,58
17,84
Alicante, Gran Canaria, Palma de Mallorca, Málaga-Costa del Sol y
Tenerife Sur
6,50
9,80
Bilbao, Fuerteventura, Ibiza, Lanzarote, Menorca, Santiago, Sevilla,
Tenerife Norte y Valencia
5,54
8,32
Almería, Asturias, Coruña, Girona, Granada-Jaén, Jerez, La Palma,
Murcia, Reus, Santander, Vigo y Zaragoza
3,97
5,96
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos,
Hierro, Huesca, La Gomera, León, Logroño, Melilla, Sabadell, Salamanca,
San Sebastián, Son Bonet, Pamplona, Torrejón, Vitoria y Valladolid.
2,60
3,90
PRM
Security
0,61
3,75
€ per departing passenger
October 2013
9
b) Domestic flights in Canary Islands, Balearic Islands, Ceuta and Melilla with the Peninsula:
Airport
Passengers
Gran Canaria, Palma de Mallorca y Tenerife Sur
5,53
Fuerteventura, Ibiza, Lanzarote, Menorca y Tenerife Norte
4,71
La Palma
3,37
Ceuta, Hierro, La Gomera, Melilla y Son Bonet
2,21
PRM
Security
0,52
3,19
€ per departing passenger
c) Inter-Islands flights in Canary and Balearic Islands:
Airport
Passengers
Gran Canaria, Palma de Mallorca y Tenerife Sur
1,95
Fuerteventura, Ibiza, Lanzarote, Menorca y Tenerife Norte
1,66
La Palma
1,19
Hierro, La Gomera y Son Bonet
0,78
PRM
Security
0,18
0,56
€ per departing passenger
Security rates above will be increased in the “F Factor” for the services related to baggage
inspection and control services in the airport area provided by the Agencia Estatal de Seguridad
Aérea, established since February 2008 by Royal Decree 184/2008. This collected amount will
be transferred to the Agencia Estatal de Seguridad Aérea.
F Factor rates are shown as follows:
Airport
ALL
DESTINATION
International and E.E.A.
0,38
€ per departing passenger
Airport
Fuerteventura,Ceuta, Gran Canaria, Hierro, Ibiza,
Lanzarote, La Palma, La Gomera, Melilla, Menorca, Palma
de Mallorca, Son Bonet, Tenerife Norte y Tenerife Sur
Flights with
peninsular airport
Inter-Islands flights
same CCAA
0,32
0,11
€ per departing passenger
According to Law 9/2013, from October, 5th, the “F Factor” will be abolished and it will be
established the AESA’s Safety & Security Tax.
The amount of this tax will be collected by Aena Aeropuertos and then will be transferred to
AESA.
October 2013
10
SAFETY & SECURITY TAX
Definition:
The tax covers the activities and services of supervision and inspection performed by the
Agencia Estatal de Seguridad Aérea (AESA) for safety and security reasons.
Taxpayer:
Passengers boarding at an airport managed by Aena Aeropuertos, regardless of subsequent
intermediate stages that the flight may perform and of its destination.
Airline companies, administrations, organizations and individuals carrying passengers to replace
the aforementioned.
Rates:
Rates are shown in the following tables.
Airport
ALL
DESTINATION
International and
E.E.A.
0,58
€ per departing passenger
Airport
Fuerteventura,Ceuta, Gran Canaria, Hierro, Ibiza, Lanzarote, La
Palma, La Gomera, Melilla, Menorca, Palma de Mallorca, Son
Bonet, Tenerife Norte and Tenerife Sur
Flights with
peninsular airport
Inter-Islands
flights same
CCAA
0,49
0,17
€ per departing passenger
October 2013
11
3. AIRCRAFT PARKING.
Definition
The use of the authorized aircraft parking zones in the airport.
This rate will not be applied when the aircraft is at an air bridge position or in a hangar. Parking
time will be considered as the time in block time.
This rate will not be applied between 00:00 and 6:00, local time.
Taxpayer
Airlines companies, administrations, organizations, and individuals whose aircrafts are parked.
Rates
At airport of groups I, II and III, this rate will be calculated by considering the aircraft’s weight and
the duration of parking, with the following formula:
E = e*Tm*Ft ,where:
E: total amount to pay for the service
e: unit rate
Tm: maximum take-off weight authorized of the aircraft, in tons
Ft : parking time per 15 minutes or period.
The amount of the unit rates for each airport is as follows:
Maximum amount €
€ per each quarter of
hour or part thereof
Airport
Madrid-Barajas
0,127770
Barcelona-El Prat
0,121881
Alicante, Gran Canaria, Tenerife Sur, Málaga-Costa del Sol y Palma
de Mallorca
0,120770
Bilbao, Fuerteventura, Girona, Ibiza, Lanzarote, Menorca, Santiago,
Sevilla, Tenerife Norte y Valencia
0,067107
first 24
hours
1.614
maximum per
24 hours since
2nd day
880
At airport of groups IV and V, the following charges will be applied by day of parking or period of
time higher than three hours, according to aircraft weight.
Aircraft up to 10 tonnes
0-2 Tonnes
2-10 Tonnes
1,556027
7,778529
€ per aircraft & day or part
Aircrafts over 10 tonnes
0,898304
€ per tonne & day or part
October 2013
12
4. USE OF AIR BRIDGES.
Definition:
Use of airport facilities to provide boarding and disembarking services to passengers through air
bridges or the use of an apron position that impedes the use of air bridges to other users.
Taxpayer
The company that runs the aircraft.
Rates:
This rate will be calculated by considering the aircraft’s weight and time at the air bridge with the
following formula:
P = (p1 + p2*Tm)*Ft , where:
P: Total amount to pay for the service
p1: unit rate for the time in position at air bridge
p2: unit rate for the aircraft's weight and time at the air bridge
Tm: maximum take-off weight of the aircraft, in tons.
Ft : time that the aircraft remains at the air bridge, per 15 minutes or period.
Unit rates for p1 and p2:
AIRPORT
p1 (€)
p2
(€)
Madrid-Barajas
33,231163
0,00
Barcelona-El Prat
30,128606
0,00
Alicante, Gran Canaria, Tenerife Sur, Málaga-Costa del Sol, Palma de Mallorca
26,496460
0,00
25,477319
0,00
25,477319
0,00
25,477319
0,00
Bilbao, Fuerteventura, Girona, Ibiza, Lanzarote, Menorca, Santiago, Sevilla,
Tenerife Norte, Valencia
Almería, Asturias, Coruña, Granada-Jaén, Jerez, La Palma, Murcia, Reus,
Santander, Vigo, Zaragoza
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Hierro,
Huesca, La Gomera, León, Logroño, Melilla, Sabadell, Salamanca, San Sebastián,
Son Bonet, Pamplona, Torrejón, Vitoria, Valladolid.
For those aircrafts connected to two air bridges simultaneously, and parked in apron positions
specially designed for this purpose, rates will be increased by 25%.
Between zero and six, local time, when an aircraft is in an apron position and the operating
company requests a remote parking position but at that time that place is not available, or if the
airport operator decides not to change it due to operational reasons, the airport shall disconnect
the apron service and shall interrupt the computation of time for charging purposes. However,
the company will be forced to move the aircraft to a remote parking position when it will be
required because there is available position or because the previous reasons have disappeared.
Failure to do this and the fact that it cannot be used by any other users, upon request, the rate to
apply will be the one that would have been payable if such uses are not made.
October 2013
13
5. LOADING AND UNLOADING OF GOODS (CARGO CHARGE).
Definition
Use of the airport infrastructures during loading and unloading operations of goods.
Taxpayer
Airlines companies, administrations, organizations, and individuals whose aircrafts transport
goods.
Rates
ORIGIN - DESTINATION
LOADING - UNLOADING AIRPORT
Balearic
Islands
Balearic Islands
Canary
Islands
Ceuta Melilla
Rest of
Airports
0,016113
0,016113
0,016113
0,016113
0,016113
Canary Islands
0,016113
Ceuta - Melilla
0,016113
0,016113
0,016113
0,016113
Rest of Airports
0,018956
0,018956
0,018956
0,018956
€ kg loaded or unloaded
For goods in transit, the above mentioned rate will be reduced by 50%.
For charging purposes goods in transit is defined as the loaded and unloaded goods between
flights of the same air company at the airport.
6. FUEL AND LUBRICANT
Definition
Use of the airport infrastructures to transport and supply fuel and lubricant, by any means of
transport or supply.
Taxpayer
Product suppliers.
Rates
KEROSENE
0,004273
AVIATION SPIRIT
0,007270
LUBRICANTS
0,007270
€/Liter
October 2013
14
7. USE OF INFRAESTRUCTURES FOR PROVIDE GROUND HANDLING SERVICES
Definition
Use of the airport property to provide ground assistance services.
Taxpayer
Natural or legal persons authorized to perform ground handling services in their own aircrafts or
in third parties' ones are required to pay.
Rates
Assistance to Aircraft:
a) Ramp services.
a.1. Baggage handling services (Service group 3).
Rate per aircraft whose MTOW is between 56-71 metric tons of weight or fraction: 62,98 €.
a.2. Ramp handling services (Service group 5).
Rate per aircraft whose MTOW is between 56 and 71 metric tons of weight or fraction: 20 €.
b) Cleaning of the aircraft and aircraft services (Service group 6 except the removal of snow
and ice and the de-icing from the aircraft.)
Rate per aircraft whose MTOW is between 56 and 71 metric tons of weight or fraction: 10.98 €.
c) Services for the removal of snow and ice and the de-icing from the aircraft. (Part of
group 6.b.)
Rate per aircraft whose MTOW is between 56 and 71 metric tons of weight or fraction: 2.98 €.
d) Maintenance services assistance in line (Service group 8).
Rate per aircraft whose MTOW is between 56 and 71 metric tons of weight or fraction: 2.98 €.
d) Catering services assistance (Service group 11).
Rates per aircraft whose MTOW is between 56 and 71 tons of weight or part are the following:
EEE
International
Madrid Barajas
29,88
49,80
Barcelona El Prat
20,92
34,86
Alicante, Gran Canaria, Tenerife Sur, Málaga-Costa del Sol y Palma de Mallorca
19,42
32,37
Bilbao, Fuerteventura, Girona, Ibiza, Lanzarote, Menorca, Santiago, Sevilla, Tenerife
Norte y Valencia
14,94
24,90
Almería, Asturias, Coruña, Granada-Jaén, Jerez, La Palma, Murcia, Reus, Santander,
Vigo y Zaragoza
10,46
17,43
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Hierro, Huesca,
La Gomera, León, Logroño, Melilla, Sabadell, Salamanca, San Sebastián, Son Bonet,
Pamplona, Torrejón, Vitoria y Valladolid and evry airport managed by Aena not
inlcuded above.
5,98
9,96
€/aircraft
October 2013
15
The MTOW must be as contained in the Certificate of Airworthiness or the flight manual of the
aircraft or any other equivalent official document. When the MTOW of the aircraft is not between
56 and 71 metric tons the following coefficients will be applied to the above amounts depending
on the weight range in which the aircraft is included:
MTOW
Coefficient
Aircraft between 0 and less than 16 Tons
13,16%
Aircraft between 16 and less than 22 Tons
17,51%
Aircraft between 22 and less than 38 Tons
28,04%
Aircraft between 38 and less than 56 Tons
77,88%
Aircraft between 56 and less than 72 Tons
100%
Aircraft between 72 and less than 86 Tons
120,33%
Aircraft between 86 and less than 121 Tons
135,30%
Aircraft between 121 and less than 164 Tons
150,28%
Aircraft between 164 and less than 191 Tons
179,37%
Aircraft between 191 and less than 231 Tons
202,50%
Aircraft between 231 and less than 300 Tons
264,81%
Aircraft over 300 Tons
314,64%
Assistance to Passengers:
Rates for use of the airport to provide ground assistance services to passengers (Service group
2): 0,0438 Euros per departing passenger.
All references to service groups for ground handling services are based on the Annex of Royal
Decree 1161/1999 of July 2 concerning ground handling services.
October 2013
16
8. EXEMPTION AND SUBSIDIES.
Exemptions
No aeronautical charges shall be satisfied, referred to in this guide, by the operations performed
by the Spanish state aircrafts, aircraft serving for autonomous communities and other local
entities, provided that they perform non commercial public services, and foreign State aircrafts,
in the case that the Nations to which they belong have similar exemption for Spanish state
aircrafts.
Bonus due to route opening to new destinations.
The opening of air routes to new destinations will entitle airlines operating in the airports
managed by Aena Aeropuertos S.A. to a reduction of 50 percent the first year and 25 percent
the second, the amount of departing passenger and security charges, paid to Aena Aeropuertos
S.A., per passenger taken to new destinations each season with right to subsidy.
The bonus will be applied at a maximum to the net number of routes increased by the company
in each area of operation.
Air route to a new destination is considered as the entire commercial operations of air transport
of passengers departing from an airport in Aena Aeropuertos S.A. and going to a different
airport, as long as it has not been operated during the preceding equivalent season.
For this purpose, an air route with the new destination shall be deemed to have been operated in
the immediate previous season, when during that season routes are operated with the same
origin airport but destination airport in another airport that is in the same area of influence of the
destination airport, provided that the number of operations of such routes has exceeded 30
departure operations, in the summer, and 20 departure operations, in the winter, by all
companies operating in the considered airport of Aena Aeropuertos S.A.
It must be understood that destination airports are in the same area of influence when they are
at a distance inferior to150 km.
Due to qualifying for the bonus, the airline must demonstrate during the two consecutive years
and for each of the respective summer and winter seasons, the following requirements:
a) In the first year, it shall be credited for the summer season that there is an increase of at least
15 departure operations per route compared to the previous summer season, provided that at
least 30 departure operations are kept per route during the season, and for the winter season
that there is an increase of at least 10 departure operations per route compared to the previous
winter season, provided that at least 20 departure operations are kept per route in the season.
In the second year, at least the same level of departure operations must be kept per route each
season.
b) To increase the net number of routes in all the airports of Aena Aeropuertos S.A. for each
season and area of operation. To this end, two areas of operation are considered: the European
Economic Area (EEA) and international routes, that is, those outside the EEA. The calculation of
the increase in net routes shall be conducted separately for each area of operation.
Route net increase is considered the result of subtracting to the routes over 30 departure
operations open in the summer season, to the routes over 30 departure operations closed during
October 2013
17
that season, or to the routes over 20 departure operations open in the winter season, to the
routes over 20 departure operations closed during this season.
c) To maintain at least the number of departure operations of the company in Aena Aeropuertos
S.A. corresponding to the previous equivalent season for each area of operation that is capable
of receiving the subsidy.
In the case of a company that has operated in a season more routes to new destinations of
those which are entitled to bonus, such bonus will be applied to those routes to new destinations
that benefit the company the most.
The bonus will be payable when the season is finished and must be ordered during the month
following to the end of the respective winter or summer season.
The payment of bonus will be made by Aena Aeropuertos S.A. offsetting the amount to any
amounts owed by the beneficiary company, if it cannot be possible in whole or in part, by
payment in cash within six months from the end of the corresponding season.
Failure or lack of maintenance of any of the requirements within the two years that are
necessary to be eligible for the bonus means losing throughout the period, proceeding Aena
Aeropuertos S.A. to request the beneficiary airline a refund of the corresponding subsides for
new routes that were previously perceived.
Subsidies for operations on certain days of the week in the Canary Airports
There is a right to a subsidy of 50% of the amount of landing and passengers charges, for flights
in airports in the Canary Islands - with the exception of inter island flights- the days of the week
that are reflected in the following table, provided that the beneficiary of the subsidy maintains the
number of operations already scheduled for the remaining days of the week, at the deadline set
by the industry for the return of slots of the winter season (August 31) and summer (January 31)
accordingly.
Airport
Gran Canaria
Tenerife South
Lanzarote
Fuerteventura
Tenerife North
La Palma
Day of the week
Tuesday
Thursday
Wednesday
Tuesday and Friday
Saturday
All days
The enjoyment of this subsidy shall exclude the application of bonus for landing and passengers
charges under Law 21/2003, Sections 75.7 and 78.3.
The subsidy must be requested during the month of January 2014, and will be met by Aena
Aeropuertos S.A. offsetting the amount to any amounts owed by the beneficiaries and, if it
cannot be possible in whole or in part, by payment in cash before May 31, 2014.
October 2013
18
AENA AEROPUERTOS: PRIVATE PRICES
Under this heading prices for the rest of the services provided by Aena Aeropuertos and not
included in the previous section are shown. The amounts do not include indirect taxes unless
otherwise stated.
1.
CAR PARK.
Definition
Use of car park areas in the airport operated directly by Aena Aeropuertos.
Rates: Available at each airport website. They may be checked at www.aena-aeropuertos.es
2.
CHECK-IN DESKS.
Definition
Use of weighing conveyor, with rear-mounted belt without weighing conveyor, and without belt.
Rates
Rates for contracted desks for annual periods:
WITH WEIGHING
CONVEYOR
WITH REAR-MOUNTED
BELT WITHOUT
WEIGHING CONVEYOR
WITHOUT
BELT
Alicante, Barcelona-El Prat, Bilbao, Fuerteventura, Gran Canaria, Ibiza,
Lanzarote, Madrid Barajas, Málaga-Costa del Sol, Menorca, Palma de
Mallorca, Sevilla, Tenerife Norte, Tenerife Sur y Valencia
1.482,76
424,85
37,92
Almería, Asturias, Federico Gª Lorca Granada-Jaén, Jerez, La Coruña, La
Palma, Santiago y Vigo
1.263,27
238,88
21,18
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos,
Girona, Hierro, Huesca, La Gomera, León, Logroño, Melilla, Murcia San
Javier, Pamplona, Reus, Sabadell, Salamanca, San Sebastián, Santander,
Son Bonet, Torrejón, Valladolid, Vitoria y Zaragoza.
1.263,27
158,15
14,04
AIRPORT
€/month/desk
For season concessions (between 5-7 month periods) rates for check in desks will be the ones
for the use of desks for annual periods plus an increase of 25%.
Exceptionally, the use of desks may be authorized for periods of one month and the rate to apply
will be the amount established for the use of desks for annual periods increased by 50%.
In case of shortage of desks, the airport authority may revoke the annual term of rent when for
two months the monthly occupancy is less than 25% of the airport's operating hours.
For check-in desks, within the space availability and at the discretion of the airport, which can be
rented per hour or fraction, the longest time of the following times shall be considered as use
time of the desk:
-
Allocation time, meaning time that the lessee has reserved.
Effective period of time of occupation.
October 2013
19
For the purpose of computing the period of use, the scheduled hour or the starting real hour of
occupation will be considered as the start if it occurs before the scheduled hour, and as the end
of the period of use, the scheduled or real hour of occupation if it occurs after the scheduled
hour. Regardless of the real or scheduled time of use of the desk, a minimum period of one hour
will be considered.
st
1 HOUR OR PART
THEREOF
ADDITIONAL PERIODS
OF 15 MINUTES
15,78
3,94
9,19
2,30
WITH WEIGHING CONVEYOR
WITH REAR-MOUNTED BELT, WITHOUTH WEIGHING CONVEYOR
Euros
The allocation of desks in any of the above ways of use shall be provided by the airport authority
in terms of the operational capacity of the airport.
The lessee shall be responsible for any other expenditure for consumption, services or supplies
resulting from this lease, which are provided by Aena Aeropuertos, directly or indirectly.
3.
a.
PASSENGER SELF-SERVICE CHECK- IN MACHINES.
Airlines’ and Handling agents’ self-service check in machines
Authorization for the installation and operation of self-service check-in machines owned by
airlines or handling agents that provide third passenger with assistance services. This
authorization will not apply when the airport installs self-service check-in machines owned by
Aena Aeropuertos.
AIRPORT
€ / month / kiosk
Alicante, Barcelona-El Prat, Gran Canaria, Ibiza, Lanzarote, Madrid Barajas, MálagaCosta del Sol, Palma de Mallorca, Tenerife Norte y Tenerife Sur
210,72
Bilbao, Fuerteventura, Menorca, Sevilla y Valencia
210,72
Almería, Asturias, Federico Gª Lorca Granada-Jaén, Jerez, La Coruña, La Palma,
Santiago y Vigo
151,76
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Girona,
Hierro, Huesca, La Gomera, León, Logroño, Melilla, Murcia San Javier, Pamplona,
Reus, Sabadell, Salamanca, San Sebastián, Santander, Son Bonet, Torrejón,
Valladolid, Vitoria y Zaragoza.
105,36
If the company requires space for an additional machine within the same zone, the rate per
machine will increase by 10% successively. Machines are in the same zone if they are
separated by a distance inferior to 10 meters.
b.
Machines owned by Aena Aeropuertos
Rent for shared use of check-in machines, owned by Aena Aeropuertos, assigned to airlines or
handling agents that are authorized to provide third passenger with assistance services.
Machines for customer use only: The devices are assigned to the sole and exclusive
exploitation by a single client without any possibility of giving other customers access:
SOLE AGENT KIOSK
€ / month / kiosk
Kiosk with boarding pass printer
2.104,62
Kiosk with boarding pass printer and bag tag printer
2.174,86
October 2013
20
Machines for shared use by multiple clients: The devices are assigned to the use of one or
more clients. In this case one of two following ways can be used:
One or more clients are assigned to operate a particular machine:
-
COMMON USE KIOSK
For all type of kiosks
€ / boarding pass / month
/ kiosk
€ / month / kiosk
376,27
0,27
charge per authorized user
Customers operate a set of machines determined by the airport for the widespread use of
passengers:
-
COMMON USE KIOSK
€ / boarding pass /
month / kiosk
For all type of kiosks
0,46
charge per authorized user
4.
OFFICES, PREMISES AND COMMERCIAL DESKS.
Definition
Use of offices and premises surfaces of preferential or non-preferential nature and commercial
desks different from the check-in ones.
Rates
For annual concessions:
PREFERENTIAL
OFFICES
NONPREFERENTIAL
OFFICES
COMMERCIAL
DESKS
Alicante, Barcelona-El Prat, Gran Canaria, Ibiza, Lanzarote, Madrid Barajas,
Málaga-Costa del Sol, Palma de Mallorca, Tenerife Norte y Tenerife Sur
24,153983
16,597432
56,899049
Bilbao, Fuerteventura, Menorca, Sevilla y Valencia
21,410236
16,597432
47,408377
Almería, Asturias, Federico Gª Lorca Granada-Jaén, Jerez, La Coruña, La Palma,
Santiago y Vigo
18,531548
14,573356
28,202137
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Girona,
Hierro, Huesca, La Gomera, León, Logroño, Melilla, Murcia San Javier, Pamplona,
Reus, Sabadell, Salamanca, San Sebastián, Santander, Son Bonet, Torrejón,
Valladolid, Vitoria y Zaragoza
15,607882
10,705119
19,206241
AIRPORT
€/month/m2
For six months period concessions, rates will be increased by 25%, and by 50% for one-month
period concessions.
For less than one month period concessions, the following prices will be applied:
Up to 2 hours
Additional hour or
part thereof
Alicante, Barcelona-El Prat, Bilbao, Fuerteventura, Gran Canaria, Ibiza, Lanzarote,
Madrid Barajas, Málaga-Costa del Sol, Menorca, Palma de Mallorca, Sevilla,
Tenerife Norte, Tenerife Sur y Valencia
2,470851
1,480003
Albacete, Algeciras, Almería, Asturias, Badajoz, Burgos, Ceuta, Córdoba, Cuatro
Vientos, Federico Gª Lorca Granada-Jaén, Girona, Hierro, Huesca, Jerez, La
Coruña, La Gomera, L Palma, León, Logroño, Melilla, Murcia San Javier,
Pamplona, Reus, Sabadell, Salamanca, San Sebastián, Santander, Santiago, Son
Bonet, Torrejón, Valladolid, Vigo, Vitoria y Zaragoza.
1,806105
1,404748
AIRPORT
euros/m2/hour
October 2013
21
5.
LANDS AND PAVED SURFACES.
5.1. Paved surfaces
Definition
Use of paved surfaces. For the purposes of implementing this service prices paved surfaces are
considered as such lands, developed or not, that are not buildable to the airport whose primary
feature or value consists in the provision of paved infrastructure with slabs, asphalt spraying or
similar material, and whose preferred use is parking general vehicles, stairs, forks and other
tools for handling or installing removable modules of miscellaneous uses.
Rates
PAVED
SURFACES
AIRPORT
Alicante, Barcelona-El Prat, Gran Canaria, Ibiza, Lanzarote, Madrid Barajas, MálagaCosta del Sol, Palma de Mallorca, Tenerife Norte y Tenerife Sur
1,097500
Bilbao, Fuerteventura, Menorca, Sevilla y Valencia
0,701681
Almería, Asturias, Federico Gª Lorca Granada-Jaén, Jerez, La Coruña, La Palma,
Santiago y Vigo
0,701681
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Girona, Hierro,
Huesca, La Gomera, León, Logroño, Melilla, Murcia San Javier, Pamplona, Reus,
Sabadell, Salamanca, San Sebastián, Santander, Son Bonet, Torrejón, Valladolid,
Vitoria y Zaragoza.
0,701681
€/month/m2
Additionally, in case paved surfaces fully or partially place over them temporarily removable
facilities, the resultant amount of applying the above rates will be increased by the amount
obtained by multiplying the total area by the 25% of the rates above.
5.2. Lands
Definition
Use of land surfaces, whether developed or not. For the purposes of implementing the prices of
this service, the following is considered:
-
Developed land: surface that has in land basic urban services for vehicle access, water
supply and drainage and electricity supply with adequate capacity and features enough to
serve the uses and existing buildings and the necessary uses for urban planning.
-
Undeveloped land: land pending development works and refurbishment to be suitable for
building and hence to be considered developed land as the applicable planning regulations.
October 2013
22
Rates
AIRPORT
URBANIZED
LANDS
NONURBANIZED
LANDS
URBANIZED
LANDS
AIRPORT
NONURBANIZED
LANDS
Madrid Barajas
2,52
1,20
Son Bonet
0,80
0,30
Barcelona
2,38
1,20
Torrejón
0,78
0,29
Palma de Mallorca
2,37
1,17
Santander
0,73
0,28
Ibiza
2,30
1,11
Pamplona
0,72
0,28
Alicante, Gran Canaria, Lanzarote,
Málaga, Tenerife Norte y Tenerife Sur
2,09
1,06
Vitoria
0,60
0,25
Bilbao
1,92
0,87
Girona
0,58
0,22
Menorca
1,82
0,84
San Sebastián
0,56
0,21
Fuerteventura y Sevilla
1,78
0,84
Logroño
0,34
0,17
Madrid-Cuatro Vientos
1,17
0,46
Sabadell y Salamanca
0,33
0,17
0,31
0,17
Jerez
1,11
0,46
El Hierro, La Gomera, Murcia San Javier
y Valladolid
Ceuta
1,10
0,41
Burgos, Córdoba y Zaragoza
0,30
0,17
A Coruña, Almería, Asturias, FGL Granada
Jaén, La Palma, Santiago y Vigo
1,10
0,46
Huesca Pirineos y León
0,29
0,17
Albacete, Algeciras, Badajoz y Reus
0,28
Valencia
1,05
0,58
Melilla
0,98
0,37
6.
0,17
€ / month / m2
GENERAL AND SPECIAL STORES, HANGARS.
Definition
Use of surfaces or premises designed for general storage, as well as the hangars, premises for
special storage.
Special store means a place equipped with cold storage or conservation, enclosed structure or
any other device or complementary facilities which mean an additional investment.
Rates
ANNUAL CONCESSIONS
HANGAR OR GENERAL
STORE CATEGORY
AIRPORT
SPECIAL
STORES
1st
2nd
11,559728
8,771000
29,326624
10,705119
8,771000
27,392508
Almería, Asturias, Federico Gª Lorca Granada-Jaén, Jerez, La Coruña, La Palma,
Santiago y Vigo
8,771000
7,286676
22,489742
Albacete, Algeciras, Badajoz, Burgos, Ceuta, Córdoba, Cuatro Vientos, Girona,
Hierro, Huesca, La Gomera, León, Logroño, Melilla, Murcia San Javier, Pamplona,
Reus, Sabadell, Salamanca, San Sebastián, Santander, Son Bonet, Torrejón,
Valladolid, Vitoria y Zaragoza.
3,868237
3,418443
15,652861
Alicante, Barcelona-El Prat, Gran Canaria, Ibiza, Lanzarote, Madrid Barajas,
Málaga-Costa del Sol, Palma de Mallorca, Tenerife Norte y Tenerife Sur
Bilbao, Fuerteventura, Menorca, Sevilla y Valencia
€/month/m2
For six months period concessions rates will be increased by 25%.
For aircraft housing periods inferior to six months, the price established in section 7 “Aircraft
housing” will be applied.
October 2013
23
7.
AIRCRAFT HOUSING.
Definition:
Use of hangars to house authorized aircraft.
Rates:
PERIODS LOWER THAN SIX
MONTHS
MINIMUM PER
AIRCRAFT
0,360187
13,353284
€/day/m2 aircraft silhoutete surface
€/day
For periods over six months, the amount established in section 6 “General and special hangars
and stores” will be applied.
8.
400 HZ ENERGY SYSTEM.
Definition
Provision to aircraft of the service of supplying electrical energy transformed to 400 Hz provided
through airport’s equipments and facilities.
Rates
AIRCRAFT MTOW
€ per quarter hour or
part thereof
LOWER THAN 40 Tonnes
6,454680
40 - 150 Tonnes
6,790410
OVER 150 Tonnes
11,035770
9.
FIRE FIGHTING SERVICES.
Definition
Presence of firefighting service of Aena Aeropuertos, with their crew and equipment, at the
request of airlines as well as cleaning the aircraft parking apron for fuel spill, when, or for the
supplying of the aircraft, or by expansion and spillage of fuel in the tanks, or for any other
reason, it is necessary to clean for safety reasons.
Taxpayer
Air companies that received the service.
Rates
Per service: 140,70 € plus the amount of the product used.
October 2013
24
10. NON-DELIMITED AREAS AND LOUNGES
Definition
Use of non-delimited areas and lounges that are not rented.
Rates for VIP Lounges:
Madrid, Málaga, Alicante
SECTION
PASSENGER RANK
RATE PER USER
1
De 1 hasta 250
20,67 €
2
De 251 a 1000
19,02 €
3
De 1001 a 2000
16,16 €
4
De 2001 a 3000
13,42 €
5
Más de 3000
10,73 €
Gran Canaria, Palma de Mallorca, Tenerife Sur
SECTION
PASSENGER RANK
RATE PER USER
1
De 1 a 100
20,75 €
2
De 101 a 350
17,65 €
3
De 351 a 1000
15,00 €
4
De 1001 a 2000
12,00 €
5
Más de 2000
11,00 €
Tenerife Norte, Valencia, Lanzarote
SECTION
PASSENGER RANK
RATE PER USER
1
De 1 a 100
20,67 €
2
De 101 a 300
17,65 €
3
De 301 a 600
15,00 €
4
De 601 a 1000
12,00 €
5
Más de 1000
11,00 €
ACCESS RATE TO VIP LOUNGES FOR UNDER AGE
AGE RANK
RATE
0-2
Free entrance
3-12
10 €
From 13 onward
Standard rate at each
airport
October 2013
25
Rates for other lounges:
Half day (1)
Full time
(2)
In Euros
General rate
255,52
357,72
SPECIAL VIP/CPI LOUNGES
Private VIP/CIP Lounge
445,00
623,00
CIP Desk Lounge
789,52
1.105,32
SPECIAL LOUNGES
Goya Lounge (MAD)
717,73
1.004,83
Autogiro Lounge(MAD)
358,87
502,41
Velázquez Lounge (MAD)*
Sala de Conferencias (MAD)
Europa Lounge (BCN)
18,52
27,77
1.220,15
1.708,21
358,87
502,41
Sala de Conferencias (SVQ)
147,72
206,80
Sala de Formación, VIP I y VIP
370,30
518,42
Sala de Conferencias y Sala 1
147,72
206,80
Sala de Prensa (LPA)
184,67
258,53
Sala reuniones (ALC)
100,00
150,00
Sala multifunción (ALC)
270,00
400,00
(1)
* Rate per person
(2)
5 Hours
8 Hours
Lounges at the General Services Offices of Cargo Centers:
VALENCIA
General rate
Customer rate
Full time
134,12 €
120,70 €
Half day
107,29 €
96,56 €
Hour
30,85 €
27,77 €
Lounge (25 people)
MADRID
Lounge TIPO A
General rate
Customer rate
Full time
217,41 €
196,49 €
Half day
162,77 €
147,65 €
Hour
38,37 €
25,58 €
(16-18 people)
Lounge TIPO B
General rate
Customer rte
Full time
435,99 €
391,81 €
Half day
325,54 €
292,98 €
Hour
83,71 €
75,57 €
(52 people)
Hora cóctel
General rate
Customer rate
10
323,52 €
334,84 €
20
525,71 €
544,11 €
30
40
100 o más (pvp por hora)
808,79 €
1.052,55 €
12,36 €
837,10 €
1.089,39 €
12,79 €
Training Courses
October 2013
99,99 €
26
BARCELONA
Lounge TIPO I (B)
General rate
Customer rate
Full time
139,75 €
125,77 €
Half day
111,80 €
100,62 €
Hour
32,15 €
28,93 €
General rate
Customer rate
Full time
363,36 €
327,02 €
Half day
272,51 €
245,26 €
Hour
69,87 €
62,89 €
(20-30 people)
Lounge TIPO III (A)
(30-50 people)
Lounge TIPO II (C o D)
General rate
Customer rate
Full time
272,51 €
245,26 €
Half day
206,14 €
185,52 €
Hour
54,50 €
49,05 €
General rate
Customer rate
Full time
545,03 €
490,53 €
Half day
412,27 €
371,04 €
Hour
109,01 €
98,11 €
(24-40 people)
Lounge TIPO IV (C+D)
(40-80 people)
General rate
Customer rate
General rate
Customer rate
Salas I, II y III
92,23 €
83,85 €
10
279,50 €
251,55 €
Sala IV
125,77 €
104,81 €
20
454,20 €
408,78 €
Terraza Superior
174,69 €
139,75 €
30
40
100 or more
698,76 €
908,39 €
10,84 €
628,88 €
817,55 €
9,75 €
Coctails
Training Courses
11. LEFT LUGGAGE OFFICE
Rates
BIG LEFTLUGGAGE
LOCKER
Day or part thereof
Removal from left-luggage locker to store
Day or part thereof in store (€/day)
MEDIUM LEFT- SMALL LEFTLUGGAGE
LUGGAGE
LOCKER
LOCKER
General
5,80
5,07
4,45
Canary Islands
5,59
4,97
4,35
Ceuta & Melilla
5,49
4,86
4,35
General
45,95
45,95
45,95
Canary Islands
44,92
44,92
44,92
Ceuta & Melilla
44,09
44,09
44,09
General
2,28
2,28
2,28
Canary Islands
2,28
2,28
2,28
Ceuta & Melilla
2,17
2,17
2,17
VAT included
Euros
12. ACCESS OF VEHICLES TO RESTRICTED AREAS.
Definition
It includes the use and access of vehicles to load/unload restricted area, apron area, movement
area and, in general, to the access restricted to public use.
Taxpayer
User or authorized people. Concessionaires or contractors that need to have access to those
restricted area are exempt from this rates as a result of its contractual obligations with Aena
Aeropuertos.
Rates
€ / vehicle
SEASON TICKET (ANNUAL)
1.423,37
SEASON TICKET (MONTHLY)
131,77
ACCESS FEE PER VEHICLE (EACH TIME)
11,46
October 2013
27
13. SERVICE OF VEHICLES WITHDRAWAL FOR SECURITY REASONS
Definition:
Use of the service of vehicles withdrawal for security reasons, provided by Aena Aeropuertos
directly or indirectly.
Rates:
€ / Service
Per vehicle withdrawn (up to 3 days)
49,38
Per carriage withdrawn (up to 3 days)
24,68
From the 4th day
9,883186
14. CINEMATOGRAPHIC FILMING AND RECORDING AND ADVERTISING AND
PHOTOGRAPHIC INTERVIEWS
Definition
Use of certain areas of an airport to film, record or to make advertising interviews and
photographs. When these activities involve the use of other services, supplies or consumptions,
they will be additionally invoiced.
Rates:
ALC, BCN, LPA, MAD, AGP, PMI Y TFS
Cinematographic filming and recording
Euros
Filming (first two hours)
2.121,98 €
Addtional filming hour
1.018,56 €
Photographic interviews (first two hours)
509,26 €
Addtional Photographic interview hour
244,44 €
Collaboration Projects
50% Discount
Filming and recording at apron or runway
300% Surchage
BIO, FUE, IBZ, ACE, MAH, TFN, SCQ, SVQ Y VLC
Cinematographic filming and recording
Euros
Filming (first two hours)
1.591,49 €
Addtional filming hour
763,92 €
Photographic interviews (first two hours)
381,95 €
Addtional Photographic interview hour
183,33 €
Collaboration Projects
50% Discount
Filming and recording at apron or runway
300% Surchage
REST
Cinematographic filming and recording
Euros
Filming (first two hours)
1.326,24 €
Addtional filming hour
636,60 €
Photographic interviews (first two hours)
318,29 €
Addtional Photographic interview hour
152,78 €
Collaboration Projects
50% Discount
Filming and recording at apron or runway
300% Surchage
October 2013
28
15. ADVERTISING SUPPORT
Definition
Use of advertising zones and facilities inside the airport directly used by Aena Aeropuertos.
- Airports in Alicante, Barcelona-El Prat, Gran Canaria, Ibiza, Lanzarote, Madrid Barajas,
Málaga-Costa del Sol, Palma de Mallorca, Tenerife North and Tenerife South:
TYPE OF STAND
UNITARY FEE
L-1
426,33
L-2
299,35
L-3
861,94
L-4
149,65
VT-1
481,94
VT-2
602,43
VT-3
759,99
€/month
Non-electronic hoardings with light have a surcharge of 35%.
FEE (€)
UNITS
Outside hoarding 8x3 m., maximum
34,72
2
m /month
Electronic outside hoarding 4x3 m., maximum
77,38
2
m /month
Banderole in a lamppost 1,2x0,8 m. maximum
108,89
banderole/month
4,82
2
m /day
12,03
trolley/month
TYPE OF STAND
Exposing platform
Luggage trolleys
- Rates for other airports:
TYPE OF STAND
L-1
L-2
L-3
VT-2
VT-3
UNITARY FEE
(€/month)
UNITARY FEE
(€/year)
UNITARY FEE
(€/half yearly)
Domestic
terminal
International
terminal
Domestic
terminal
International
terminal
278,04
176,09
278,04
370,72
463,41
370,72
278,04
370,72
463,41
583,89
2.502,42
1.584,86
2.502,42
3.336,56
4.170,70
1.668,28
1.251,21
1.668,28
2.085,34
2.627,56
The unit amounts on an annual/semiannual periods expressed above are only applicable to
groups of advertising support contracted by lots and in seasons and areas established by the
airport.
Non-electronic hoardings with light have a surcharge of 25%.
FEE (€)
UNITS
27,804675
m2/mes
Exposing platform
3,733648
m2/día
Exposing platform
9,26
carrito/mes
TYPE OF STAND
Outside hoarding 8x3 m., maximum
October 2013
29
16. SURVEYS
Definition
Use of the airport property and its facilities to carry out surveys.
BCN, MAD, PMI,IBZ, MAH,LPA,ACE, FUE, TFN Y TFS
Carry out surveys
Euros
Person/shift/day (Airside)
800 €
Person/shift/day (Landside)
480 €
Airlines and other airport operators
50% discount
ALC, BIO, AGP, SCQ, SVQ Y VLC
Carry out surveys
Euros
Person/shift/day (Airside)
500 €
Person/shift/day (Landside)
300 €
Airlines and other airport operators
50% discount
REST
Carry out surveys
Euros
Person/shift/day (Airside)
250 €
Person/shift/day (Landside)
150 €
Airlines and other airport operators
50% discount
17. OTHER USES OF THE AIRPORT.
Definition
Use of the airport property and its outdoor facilities, for non-aeronautical trials, shows, and
exhibitions, and other uses different from those specified in the above mentioned rates.
Rates
GENERAL
INSTALLATION OF EQUIPMENT
246,772219
148,072119
€ hectare/day or part thereof
€/ month for each gadget up to 4 m2
18. SUPPLIES AND OTHER SERVICES.
Definition
It includes supplies, services, materials and products including security cards and any other
credentials issued for non occasional access of persons to restricted areas of the airports
directly or indirectly provided by the airport, and the use of the airport property in the facilities
and equipment needed to provide them.
Rates
 Supplies measured by meter the rate unit will be calculated dividing the amount of the
periodic invoice from the service supplier by the number of units consumed, applying an
increase of 12.5% for the use of the airport property.
October 2013
30
 Rest of the supplies provided by the airport, the rate unit will be calculated dividing the total
amount of the service cost by the square meters of the airport surface affected by such service,
applying an increase of 12.5% for the use of the airport property.
 Services, materials and products provided by the airport, they will be invoiced for the real
amount of their cost, increasing a 12.5% for the use of airport property.
 Driving license in Apron (PCP)
- Exam duties for such license: 13.08 Euros.
- Emission, renewal and duplicate: 4.75 Euros.
People not subject to payment of the service:
- Aena staff.
- The staff at the service of the State, autonomous communities or municipality where the
airport is located.
 Security cards issue to identify people in the airport.
CARD EMISSION AND RENEWAL
9,96
DUPLICATE
17,40
PROVISIONAL CARD EMISSION
7,30
€ per card. VAT not included
The card includes the clamping device (pin, ribbon or other accessories)
People not subject to payment of the service:
- Aena staff.
- The staff at the service of the State, autonomous communities or municipality where the
airport is located.
- People, both visitors and workers, which must be accompanied by certified personnel of the
airport.
- In the case of temporary cards per day, the diplomatic staff or consul, who due to their duties,
needs access to the security restricted area.
In case of loss or deterioration, all staff must be subject.
 Service of management of urban solid waste: It includes the collection and transport to the
Transfer Station, storage, separation in Sorting Plant and later transport to end operators of the
waste for their recovery or energetic use.
Natural or legal persons that produce urban solid waste by developing its activity at the airport
are required to pay for this service.
- Basic rate due to the space occupied, applicable to all renting companies, depending on the
space contracted at the airport: 0,1125 x nº of m2rented per month
- Additional rate, applicable to the receivers of the service that generate urban solid waste over
20 Tm annually, on a percentage of separation basis.
SEPARATION
SECTIONS
RATE PER TON
ANNUALLY
0–5%
31,05 €
>5 – 10 %
20,70 €
>10 – 15 %
15,53 €
>15 – 20 %
10,35 €
>20 %
5,18 €
October 2013
31
19. TELECOMMUNICATIONS.
Definition
Provision of connecting lines and interconnection systems, communications equipment rental,
video signal connecting lines and other services requested by the user.
Rates
1. Provision of connecting lines and interconnection systems
VOICE BASIC SERVICE
PRODUCT/SERVICE
Analogical connection (provider)
FEE (€)
193,28
Analogical connection (Aena)
232,79
Digital connection (Aena)
232,79
Connection DECT phone Aena
170,32
IP connection (Aena)
232,79
IP/WIFI wireless connection Aena
232,79
Use of Aena's telephonic pairs (1)
25,47
Use of Aena's analogical/digital switchboard
32,50
Connection to Aena's switchboard (VoIP) (€/month)
28,13
Connection to Aena's switchboard (VoIP/WIFI) (€/month)
20,92
Trunking service connection
139,73
Trunking terminal configuration
139,73
Trunking service use: basic: voice+data (€/month)
21,69
Trunking service use advanced: voice+data+phone services (€/month)
Consumptions
33,90
Provider charges
(1)Terminal fee w ill not be applied for contracts in force on 2003, January, 1st
DATA BASIC SERVICE
PRODUCT/SERVICE
Telephone pair
FEE (€)
103,63
Use of point to point line through low speed copper
Fibre pair
Use of point to point line through monomode/multimode optics fibre (per pair)
Local network: join connection to multiservice network
32,50
Monthly
103,63
Per transition
1.868,37
Km/year
103,63
Local network: use of digital connection line to Aena's multiservice network (10/100 Mbps)
Television:join TV signal reception through RMS
49,20
Monthly
219,62
Use of TV signal line through RMS
32,50
Monthly
UPS:supply of energy: UPS/SAI/USI up to 1100 W.
70,27
Monthly
Connection to Aena's multiservice network through WIFI (no WIFI card)
14,58
Monthly
SIMA / eSIA
34,46
Monthly
SIPA 32" screen
137,12
Monthly
SIPA 40" screen
165,98
Monthly
Join Aena's info system through RMS or intranet
Depends on specific
project
OTHERS
Multi-access to Aena's info system - SIMA / eSIA
175,42
October 2013
Monthly
32
2. Communications equipment rental, video signal connecting lines and other services
requested by the user.
EQUIPMENT
PRODUCT/SERVICE
Walkie Talkie: Rent of Radio Trunking terminal
DECT phone: internal wireless phone
Analogic phone
Additional analogic phone
Digital phone
FEE (€)
20,16
7,58
25,47
6,16
44,81
35% equipment
value
35% equipment
value
5% equipment
value
30% equipment
value
8% equipment
value
Cost-price + 12,5%
14,62
17,13
10,29
Data transmission equipment (modem, router…)
Computer
Computer manteinance
Printer
Printer manteinance
Printer supplies
Rent of IP phone
Rent of WIFI phone
Rent of TV receiver through RMS
Monthly
Monthly
Monthly
Monthly
Monthly
Annual
Annual
Monthly
Annual
Monthly
Monthly
Monthly
Monthly
MISCELLANEOUS
PRODUCT/SERVICE
FEES
Depends on specific
project
Line removal, extension, change….
TELEFAX
PRODUCT/SERVICE
FEES (€)
provider
charges+12,5%
1,76
Dispatches:
Reception (per page)
LINKING LINES OF VIDEO SIGN
PRODUCT/SERVICE
Signal connection
Video signal fee
Video conference service (per hour)
FEES (€)
219,62
14,49
823,58
CESSION OF EQUIPMENT WITH CONNECTION TO PROVIDERS NETWORK
PRODUCT/SERVICE
Computer with connection to checking in and embarking systems
ATB printer
BTP printer
DCP printer
Advanced boarding card reader (with bar-code reader)
Roller feeder medium
Multifunction desktop reader (optical reader/magnetic reader)
Keyboard with built-in mouse
15'' TFT slim screen
FEE (€ / month)
443,77
225,52
146,27
110,95
699,12
105,97
11,35
54,35
185,58
OTHER SERVICES
PRODUCT/SERVICE
Use of 1U rack housing hardware (without support servicies)
Use of 1U rack housing hardware (with support services)
October 2013
FEES (€)
27,97
67,25
33
20. COMMERCIAL ACTIVITIES.
Use of airport facilities and services to conduct commercial activities of any nature.
The services shown below are regulated by contractual agreements:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Installation and operation of vending machines
Installation and operation of bank self-service terminal equipment
Use of advertising areas and installations
Tax-free shops
Bars and restaurants
Bank offices
Vending machines
Car rent
Retail.
Mobile phone
Other concessions
October 2013
34
HANDLING SERVICE
The rates listed in this section are the maximum authorized by Aena Aeropuertos that the
handling agent can receive as payment for handling services on ground to their customers.
CONCESSIONAIRE AGENTS OF RAMP HANDLING SERVICE
AIRPORT
AGENTS
A CORUÑA
IBERIA
ALBACETE
IBERIA
ALICANTE
IBERIA
SWISSPORT
SPAIN
ALMERIA
SWISSPORT
SPAIN
MENZIES
ASTURIAS
IBERIA
BADAJOZ
IBERIA
SWISSPORT
SPAIN
GROUNDFORCE
BILBAO
IBERIA
GROUNDFORCE
BURGOS
IBERIA
CEUTA (Heliport)
IBERIA
CORDOBA
IBERIA
BARCELONA/EL PRAT
SWISSPORT
SPAIN
CLECE
GIRONA
IBERIA
UTE LESMA
HANDLING - RYR
GRAN CANARIA
IBERIA
GROUNDFORCE
FGL- GRANADA JAÉN
IBERIA
FUERTEVENTURA
HIERRO
ATLÁNTICA DE
HANDLING
HUESCA
IBERIA
IBIZA
IBERIA
ACCIONA
SWISSPORT
SPAIN
MENZIES
JEREZ
MENZIES
LA GOMERA
ATLÁNTICA DE
HANDLING
LANZAROTE
CLECE
October 2013
SWISSPORT
35
LA PALMA
ATLÁNTICA DE
HANDLING
IBERIA
LEÓN
IBERIA
LOGROÑO
IBERIA
MADRID/BARAJAS
IBERIA
GROUNDFORCE
SWISSPORT
MALAGA/COSTA DEL SOL
IBERIA
SWISSPORT
SPAIN
CLECE
MELILLA
IBERIA
MENORCA
IBERIA
ACCIONA
PALMA MALLORCA
IBERIA
ACCIONA
PAMPLONA
IBERIA
REUS
IBERIA
SALAMANCA
IBERIA
S. JAVIER/MURCIA
IBERIA
SAN SEBASTIAN
IBERIA
SANTANDER
IBERIA
SANTIAGO
IBERIA
SEVILLA
IBERIA
GROUNDFORCE
TENERIFE/NORTH
IBERIA
GROUNDFORCE
TENERIFE/SOUTH
IBERIA
GROUNDFORCE
VALENCIA
IBERIA
SWISSPORT
SPAIN
VALLADOLID
IBERIA
VIGO
IBERIA
VITORIA
IBERIA
ZARAGOZA
IBERIA
UTE LESMA
HANDLING - RYR
MENZIES
EAT
For the purposes of application of the amounts to be received by the agents to third parties
regarding ground handling services provided to third parties for ramp categories, the following
classification of aircraft is established, pointing out some of the most representative ones of each
category.
October 2013
36
For the purposes of application of the amounts to be received by the agents to third parties
regarding ground handling services provided to third parties for ramp categories, the following
classification of aircraft is established, pointing out some of the most representative ones of each
category.
AIRCRAFT
CLASS
AIRCRAFT TYPE
AIRCRAFT
CLASS
AIRCRAFT TYPE
4A
AEROSPATIALE AS350 Ecureuil
CESSNA TWIN PISTON
71
AIRBUS 320
4B
AEROSPATIALE SN365 Dauphin
AVIOCAR CN212-200
72
BOEING 727-200
4C
EMBRAER 120 BRASILIA
AVIOCAR CN235
81
BOEING 757-300
AIRBUS A310
31
AEROSPATIALE ATR 42
DE HAVILLAND DHC-8
82
AIRBUS A300 B4/C4/F4
BOEING 767-300
41
AEROSPATIALE ATR 72
CANADAIR REGIONAL JET 900
83
51
BRITISH AEROSPACE 146-300
McDONNELL DOUGLAS DC-9
91
61
BOEING 737
McDONNELL DOUGLAS MD 83
93
AIRBUS 340-200
BOEING 777-200
McDONNELL DOUGLAS MD11
BOEING 777-300
BOEING 747-200/400
AIRBUS A340-600
1. BASIC RAMP HANDLING MAXIMUM PRICES
The maximum prices for basic ramp services are the following:
COMMERCIAL STOP
AIRCRAFT
CLASS
Passenger flight
Euros
4A
4B
4C
31
41
51
61
71
72
81
82
83
91
92
31,55
94,65
189,31
251,90
403,36
1.120,57
1.438,80
1.731,28
1.946,79
2.162,26
2.580,78
2.913,59
3.810,16
4.527,13
Mixed flight
Euros
34,36
103,10
206,17
274,39
439,35
1.220,53
1.567,18
1.885,75
2.120,47
2.355,18
2.811,03
3.173,54
4.150,10
4.931,03
TECHNICAL
STOP (Passenger
Cargo flight
flight)
Euros
Euros
34,02
102,07
204,14
271,67
435,01
1.208,45
1.551,67
1.867,07
2.099,47
2.331,86
2.783,20
3.142,12
4.109,01
4.882,19
15,47
46,39
92,80
123,49
197,72
549,29
705,30
848,68
954,29
1.059,93
1.265,08
1.428,24
1.867,75
2.219,18
Technical stops for mixed and cargo flights will be 50% of the charges of the commercial stop for
this kind of flights.
October 2013
37
2. MAXIMUM CHARGES OF THE MAIN COMPLEMENTARY ACTIVITIES OF HANDLING
The maximum prices for complementary ramp services are the following:
Maximum
charge (€)
Services
Units of charge
To handle special luggage
18,44
Per service
To provide, to put and to put away passenger
and cabin stairs, for those scales longer than
the standard one defined for each type of
aeroplane (75 minutes conventional
aeroplane and 90 minutes W.B.)
Fixed stairs:
Conventional hydraulic stairs:
W.B. hydraulic stairs.:
14,05
18,44
36,87
Per unit / half an hour
Per unit / half an hour
Per unit / half an hour
8,77
Per flight
43,01
28,08
28,08
11,24
Per service
Per service
Per service
Per service
To provide and to handle appropriates means
of communication between terminal and
aircraft
To provide transport at ramp:
Passengers (bus):
Passengers (microbus):
Crew (microbus):
Classes 4A-4B-4C (microbús):
To provide special equipment, facilities and
training people to carry special passengers
like people with handicaps, children, VIP, etc.
between aircraft and terminal.
28,08
To provide ballast sacks
1,75
Per sack
To take care of protection the entire load
when it is loading and unloading or
connecting with the terminal
23,70
Per service
To provide personal of security to the aircraft.
52,65
Per hour / person
October 2013
Per service
38
Maximum
charge (€)
Services
Units of charge
To provide the suitable equipment to start up
engines
Common airplanes:
Airplanes W.B.:
79,89
186,97
Per start up
Per start up
To provide power unit
45,65
Per hour
8,77
Per service
To provide the communications between
aircraft and land during the push back, star
up engines and other situations
8,77
Per service
To provide the rail to drag the aircraft
23,7
Per service
To perform push back or push out service
Aircrafts class 4A-4B
Aircrafts class 4C-31-41-51
Aircrafts class 61-71-72-81
Aircrafts class 82-83-91-92
27,75
69,35
90,40
203,64
Per service
Per service
Per service
Per service
To move catering supplies to/from the hold
43,88
Per service
To identify luggage next to the flight
Aircrafts class 4A-4B
Aircrafts class 4C-31-41-51
Aircrafts class 61-71-72-81
Aircrafts class 82-83-91-92
17,55
43,88
131,66
219,41
Per flight
Per flight
Per flight
Per flight
Other services
52,65
Per hour / person
To provide the suitable equipment to
communicate aircraft and land during the
push back, star up engines and other
situations.
October 2013
39
TELEPHONES NUMBERS
TELEPHONE NUMBER OF CENTRAL SERVICES
91. 321.10.00
TELEPHONE NUMBERS OF AIRPORTS
AIRPORT
TELEPHONE Nº
AIRPORT
TELEPHONE Nº
Albacete
(967) 55.57.01
Madrid Barajas
(91) 393.60.00
Alicante
(96) 691.90.00
Madrid Cuatro Vientos
(91) 321.09.00
Almería
(950) 21.37.00
Málaga
(95) 204.84.84
Algeciras
(956) 52.73.10
Melilla
(95) 269.86.14
Asturias
(985) 12.75.00
Menorca
(971) 15.70.00
Badajoz
(924) 21.04.00
Huesca Pirineos
(974) 28.05.61
Barcelona
(93) 298.38.38
Palma de Mallorca
(971) 78.90.00
Bilbao
(94) 486.96.64
Pamplona
(948) 16.87.00
Burgos
(947) 47.10.00
Reus
(977) 77.98.00
Ceuta
(956) 52.73.10
Sabadell
(93) 728.21.00
Córdoba
(957) 21.41.00
Salamanca
(923) 32.96.00
La Coruña
(981) 18.72.00
Murcia/ San Javier
(968) 17.20.00
Fuerteventura
(928) 86.05.00
San Sebastián
(943) 66.85.00
Girona
(972) 18.66.00
Santander
(942) 20.21 00
Gran Canaria
(928) 57.90.00
Santiago
(981) 54.75.00
Granada
(958) 24.52.00
Sevilla
(95) 444.90.00
Hierro
(922) 55.37.00
Son Bonet
(971) 44.98.81
Ibiza
(971) 80.90.00
Tenerife North
(922) 63.58.00
Jerez
(956) 15.00.00
Tenerife South
(922) 75.90.00
La Gomera
(922) 87.30.03
Valencia
(96) 159.85.00
Lanzarote
(928) 84.60.00
Valladolid
(983) 41.55.00
La Palma
(922) 42.61.00
Vigo
(986) 26.82.00
León
(987) 87.77.00
Vitoria
(945) 16.35.00
Logroño
(941) 27.74.00
Zaragoza
(976) 71.23.00
October 2013
40