You are now a member. What’s next? 1 Blue Cross Medicare Advantage HMO, HMO-POS or PPO Enrollment Confirmation edicare must approve your M enrollment form before you are officially a member. 2 Medicare Enrollment Confirmation Letter You will receive a letter ten days after Medicare approves your enrollment with Blue Cross Medicare Advantage. 3 Blue Cross Medicare Advantage ID Card Show your Blue Cross Medicare Advantage ID card to your primary care provider (PCP) and your pharmacist. Your Welcome Kit has: •• Evidence of Coverage 4 Welcome Kit •• Formulary •• Welcome Letter 5 6 Health Assessment Annual Wellness Check-up Y0096_MRK_GRP_RDMAP16NR Questions? •• Provider Directory (if applicable) Call Blue Cross Medicare Advantage Customer Service Once you’ve enrolled you’ll receive a Health Risk Questionnaire in the mail. We ask that you complete it and return it to us. We may need to call you to ask some further questions about your health. You may have answered some of these questions when you first enrolled, but we’d like to check on the information now. 1-877-299-1008 TTY/TDD: 711 Call your PCP to plan a visit for your annual wellness check-up. You can also talk with your PCP about health screenings you might need or other health and wellness matters during your visit. We are open 8 a.m. - 8 p.m., local time, 7 days a week. If you are calling from February 15 through September 30, alternate technologies (for example, voicemail) will be used on weekends and holidays. 101117.0815 This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. This information is available for free in other languages. Please call our Customer Service number at 1-877-299-1008. (TTY/TDD users should call 711). We are open between 8 a.m. and 8 p.m., local time,7 days a week. If you are calling from February 15 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays. Esta información está disponible en otros idiomas de forma gratuita. Comuníquese a nuestro número de Servicio al Cliente llamando al 1-877-299-1008. (Los usuarios de TTY/TDD deberán llamar al 711). Nuestro horario es de 8 a.m. a 8 p.m., hora local, los 7 días de la semana. Si usted llama del 15 de febrero al 30 de septiembre, durante los fines de semana y feriados, se usarán tecnologías alternas (por ejemplo, correo de voz). Blue Cross Medicare Advantage HMO plan in Montana, HMO and HMO-POS plans in Illinois and New Mexico, and PPO plans in Illinois, Montana, New Mexico, and Oklahoma are provided by Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC). Blue Cross Medicare Advantage PPO plans in Texas are provided by HCSC Insurance Services Company (HISC). Blue Cross Medicare Advantage HMO plans in Texas are provided by GHS Insurance Company (GHS). Blue Cross Medicare Advantage HMO and HMO-POS plans in Oklahoma are provided by GHS Health Maintenance Organization, Inc. d/b/a BlueLincs HMO (BlueLincs) and by GHS Managed Health Care Plans, Inc. (GHS-MHC). HCSC, HISC, GHS, GHS-MHC, and BlueLincs are Independent Licensees of the Blue Cross and Blue Shield Association. HCSC, HISC, GHS, GHS-MHC, and BlueLincs are Medicare Advantage organizations with a Medicare contract. Enrollment in Blue Cross Medicare Advantage plans depends on contract renewal.