A restaurant complaint In a certain restaurant… Please sir, be more patient. No, no, no! I ordered my food 50 minutes ago! Ok, in a moment, sir. Please call the manager! Good afternoon, sir. What can I do for you? Excuse me but I have a complaint! The service is slow! I don’t have time Waiter! Waiter! Hey… Hey, could you please call the manager? Yes, sir! Good afternoon, sir. What can I do for you? No offense but I have a complaint! A member of the personal is mean! Common problems A member of the personal is mean The service is slow There is a hair on my food There is an animal on my food The dish is poorly prepared The bill is incorrect How to express a complaint in a restaurant EXPRESSIONS TO START A COMPLAINT: I AM SORRY TO SAY THIS EXCUSE ME NO OFFENSE EXCUSE ME BUT I HAVE A COMPLAINT NO INTENTION TO OFFEND BUT I HAVE A COMPLAINT NO INTENTION TO OFFEND BUT I HAVE A COMPLAINT A member of the personal is mean NO INTENTION TO OFFEND BUT I HAVE A COMPLAINT. A MEMBER OF THE PERSONAL IS MEAN REORDER THE COMPLAINTS AND CONVERT THEM IN LOGIC PHRASES 1 there is a hair on my food but I have a complaint 2 but I have a complaint The bill is incorrect No offense Excuse me ACTIVITY: WATCH THE VIDEOS AND COMPLETE THE PHRASE • VIDEO #1 VIDEO #2 VIDEO #3