Vocabulary Cash back: Definition: A feature offered by some retailers or credit cards where a customer receives a percentage of the purchase price as a refund. Example Sentence: "As a part of our customer loyalty program, we offer cash back on every purchase over $50." Browser: Definition: A software application used to access and view information on the internet. Example Sentence: "For the best experience on our website, please ensure your browser is up-to-date." Payment Plan: Definition: An arrangement allowing a customer to pay for a purchase over a period of time through installments. Example Sentence: "We understand that large purchases can be challenging, so we offer a flexible payment plan to ease the financial burden on our customers." Telephony: Definition: The technology and service associated with telephones and voice communication over distances. Example Sentence: "Our customer service team is well-equipped with the latest telephony solutions to ensure clear and efficient communication with our clients." Adjustment: Definition: A change or modification made to correct or improve something. Example Sentence: "If you encounter any billing discrepancies, please contact our customer service department for a prompt adjustment to your account." Get fit: Definition: To achieve a state of physical fitness or well-being. Example Sentence: "Our fitness equipment comes with a personalized training plan to help you get fit and stay healthy." PIN: Definition: Personal Identification Number; a numeric code used for security and authentication. Example Sentence: "For added security, please enter your PIN when prompted during the online payment process." PVR: Definition: Personal Video Recorder; a device that allows users to record and playback television programs. Example Sentence: "Our premium cable package includes a state-of-the-art PVR, so you never miss your favorite shows." Unavailable: Definition: Not able to be used or accessed; not present or ready for use. Example Sentence: "We apologize for the inconvenience, but the product you are looking for is currently unavailable. Please check back later or contact our customer service for assistance."