Service Manual & User Guide Bluebird 2 Mechanical (BB2-Mech) Mechanical Reel & Video Gaming Device 24/7 Customer Resource Center: 1.866.967.4457 WMS Gaming, Inc. • 800 S. Northpoint Boulevard • Waukegan, IL 60085 16-022128-03 (February 2009) Table of Contents ABOUT THIS GUIDE: General Information Documentation Copyright........................................................................1-1 Game Copyright, Trademark, and Patent Laws......................................1-1 Check Local Laws.....................................................................................1-1 CE Marking ...............................................................................................1-1 Customer Service.....................................................................................1-1 Conventions..............................................................................................1-1 Text Conventions ..............................................................................1-1 Safety Symbols and Information .......................................................1-2 Preventing Injury and Damage................................................................1-3 Prevent Shock and ESD ...................................................................1-3 Special Instructions for PCBs............................................................1-4 Notices......................................................................................................1-4 CHAPTER 1: Introduction and Features Table of Contents .....................................................................................1-1 Reference Documentation ......................................................................1-2 Tools Required..........................................................................................1-2 Introduction ..............................................................................................1-3 Base Game Dimensions and Weights ....................................................1-4 Dimensions .......................................................................................1-4 Weight...............................................................................................1-4 Power Dissipation .............................................................................1-4 BB2-Mech Components...........................................................................1-5 Arm Mechanism ................................................................................1-5 Barrier Panel .....................................................................................1-5 Bill Acceptor ......................................................................................1-6 Organic Light-Emitting Diode (OLED) Button Panel .........................1-6 Cabinet Shelf ....................................................................................1-6 Cabling and Cable Routing ...............................................................1-7 Coin Handling .................................................................................1-10 Diagnostic Switch............................................................................1-10 Doors .............................................................................................. 1-11 Lower Door ..................................................................................... 1-11 Door Switches.................................................................................1-13 Power Supply..................................................................................1-14 Printer .............................................................................................1-14 Reel Controller Board Assembly.....................................................1-14 Reel Tray ........................................................................................1-15 Service Lamp ..................................................................................1-15 Side and Back Panels.....................................................................1-15 Transmissive Reels LCD Display Features.....................................1-16 February 2009 16-022128-03 CPU Enclosure........................................................................................1-16 Hard Meters............................................................................................1-17 Bose® Audio System ............................................................................ 1-18 Top Box Mounting Hardware ................................................................ 1-18 Bulkhead Board .................................................................................... 1-19 Safety Features ..................................................................................... 1-20 2 Table of Contents: Liquid Diversion .............................................................................. 1-20 Ground Braids ................................................................................ 1-21 Electrical Requirements ........................................................................1-21 Properly Ground Gaming Devices .................................................. 1-21 Use Functional AC Line Cord ......................................................... 1-21 Outdoor Use ................................................................................... 1-21 Game Maintenance ........................................................................ 1-21 Radio Interference .......................................................................... 1-22 Service Fuses ................................................................................. 1-22 Line Voltage Auto-Detect ................................................................ 1-22 CHAPTER 2: Installation and Setup Table of Contents ..................................................................................... 2-1 Overview ................................................................................................... 2-1 Preparation .............................................................................................. 2-2 ESD Prevention ................................................................................ 2-2 Install Game onto Stand ................................................................... 2-2 Lock Specifications ........................................................................... 2-8 Change CPU Shipping Lock(s)......................................................... 2-8 Cashbox Locks ................................................................................. 2-9 Power Setup ..................................................................................... 2-9 Verify CPU-NXT2 Connections....................................................... 2-11 Verify Bose® Primary Amplifier Connections ................................. 2-12 Jumper Settings .....................................................................................2-13 Bill Acceptor Jumpers ..................................................................... 2-14 Progressive Port Jumpers .............................................................. 2-15 Host 1 Jumpers .............................................................................. 2-16 Host 2 Jumpers .............................................................................. 2-16 Removing the Transmissive LCD and Reels .........................................2-17 Remove the Transmissive LCD ...................................................... 2-17 Remove the Reel Controller Board Assembly ................................ 2-19 Remove a Mechanical Reel............................................................ 2-20 Replacing the Transmissive LCD and Reels .........................................2-21 Replace a Mechanical Reel ............................................................ 2-21 Replace the Reel Controller Board Assembly ................................ 2-22 Replace the Transmissive LCD ...................................................... 2-23 Installing the Accessory Box..................................................................2-25 Electronic Connections..........................................................................2-29 Starting the Game .................................................................................2-30 Check/Install SPI and BIOS Firmware Hub .................................... 2-30 Performing a RAM Clear................................................................. 2-31 Install the CompactFlash Cards...................................................... 2-32 OLED Start-UP Sequence .............................................................. 2-35 CHAPTER 3: Maintenance Table of Contents ..................................................................................... 3-1 Overview ................................................................................................... 3-2 ESD Prevention ........................................................................................ 3-2 Cleaning the Game .................................................................................. 3-2 Game Cabinet .................................................................................. 3-2 LCD .................................................................................................. 3-2 Bill Acceptor...................................................................................... 3-3 February 2009 3 Printer ...............................................................................................3-3 Removing the Bill Acceptor and Cashbox...............................................3-3 Remove the Bill Acceptor .................................................................3-3 Exchange Cashboxes .......................................................................3-5 Coin Handling Maintenance....................................................................3-5 Remove the Hopper..........................................................................3-5 Install the Hopper..............................................................................3-6 Fill the Hopper ..................................................................................3-7 Token/Coin Wiper Alignment ............................................................3-7 Remove the Coin Drop Chute from the Hopper................................3-8 Install the Coin Drop Chute on the Hopper .......................................3-9 Hopperless Mode: Coin Drop Chute Installation.............................3-10 Access the Coin Comparator .......................................................... 3-11 Mechanical Reels...................................................................................3-12 Removing a Mechanical Reel................................................................3-13 Count Reel and Optic Band Stops ..................................................3-12 Remove the Reel Controller Board Assembly ................................3-13 Remove a Mechanical Reel ............................................................3-14 Remove the Reel Strip....................................................................3-15 Replace Reel Strip ..........................................................................3-16 Replace the Optic Band..................................................................3-17 Replace the Reel Drum & Associated Parts ...................................3-19 Replacing a Mechanical Reel................................................................3-22 Replace a Mechanical Reel ............................................................3-22 Replace the Reel Controller Board Assembly ................................3-23 Replace the Transmissive LCD ......................................................3-24 Replace the Reel Tray ....................................................................3-25 Reel Conversions ...................................................................................3-26 Button Panel Maintenance ...................................................................3-26 Printer Replacement..............................................................................3-26 Power Supply Replacement ..................................................................3-28 Replace Fuses ................................................................................3-30 Replace the Mechanical Arm Mechanism ......................................3-31 Bose® Audio System Maintenance ......................................................3-46 CHAPTER 4: Troubleshooting Table of Contents .....................................................................................4-1 Overview ...................................................................................................4-1 ESD Prevention ........................................................................................4-1 Tower Light Codes....................................................................................4-2 Basic Game Troubleshooting ...........................................................4-3 Tilts ...........................................................................................................4-6 Major Tilts .........................................................................................4-6 Minor Tilts .........................................................................................4-6 Indicators..................................................................................................4-7 Performing a RAM Clear ..........................................................................4-7 Clearing a Tilt ...........................................................................................4-9 Attendant Key Switch........................................................................4-9 Diagnostic Switch .............................................................................4-9 Diagnostics .....................................................................................4-10 Bill Acceptor Test ............................................................................4-10 Coin Acceptor Diagnostics..............................................................4-13 Printer Diagnostics..........................................................................4-14 16-022128-03 4 Table of Contents: Hopper Diagnostics ........................................................................ 4-16 Progressive Diagnostics ........................................................................4-17 WMSP Diagnostics - Traffic Statistics............................................. 4-17 WMSP Diagnostics - Link Statistics ................................................ 4-19 SPN Diagnostics.....................................................................................4-20 SPN Diagnostics - Traffic................................................................ 4-20 SPN Diagnostics - Link Statistics.................................................... 4-21 SPN Devices - Diagnostics............................................................. 4-22 Using SVC/GAT .......................................................................................4-24 Tilt Codes................................................................................................4-26 Bluebird 2 Mechanical (BB2-Mech): Verify OLED Start-Up Sequence4-34 OLED Troubleshooting ...........................................................................4-35 CPU-NXT2 Failure Mode Analysis..........................................................4-36 Table of Contents ..................................................................................... 5-1 CHAPTER 5: BB2 Exploded Views & Block Diagrams BB2 Power Components.......................................................................... 5-2 BB2 Upper Door (with Coin) .................................................................... 5-3 BB2 Upper Door (no Coin)....................................................................... 5-4 BB2 Lower Door ....................................................................................... 5-5 BB2 Bill Acceptor Housing....................................................................... 5-6 BB2 Reel Tray Assembly - 3 Reel ............................................................ 5-7 BB2 Reel Tray Assembly - 5 Reel ............................................................ 5-8 BB2 Reel Mechanism - 90 mm (for 3-Reel Cabinet) ............................. 5-9 BB2 Reel Mechanism - 66 mm (for 5-Reel Cabinet) ...........................5-10 BB2 22-in. Accessory Box .....................................................................5-11 BB2 17-in. Accessory Box......................................................................5-12 AC Block Diagram for Bluebird 2 (BB2) Cabinet ..................................5-13 DC Block Diagram for Bluebird 2 (BB2) Cabinet ................................5-14 Block Diagram for Bluebird 2 (BB2) Cabinet w/CPU-NXT2 .................5-15 Block Diagram for Bluebird 2 (BB2) Cabinet w/CPU-NXT2 Transmissive ..........................................................................................5-16 Block Diagram for 3 and 5 Mechanical Reel SPN and DC Power Distribution Bluebird 2 (BB2) Cabinet w/CPU-NXT2 - Transmissive...5-17 CHAPTER 6: BB2 Replacement Parts Table of Contents ..................................................................................... 6-1 Overview ................................................................................................... 6-1 Ordering Parts .................................................................................. 6-1 Arm Mechanism....................................................................................... 6-2 Bulbs and Ballasts................................................................................... 6-2 Batteries ................................................................................................... 6-2 Button Panel ............................................................................................ 6-2 Cables....................................................................................................... 6-2 Decals & Labels ....................................................................................... 6-3 Glass......................................................................................................... 6-3 Fans .......................................................................................................... 6-3 Fuses ........................................................................................................ 6-3 Hardware .................................................................................................. 6-3 Inserts....................................................................................................... 6-4 February 2009 5 16-022128-03 LCDs..........................................................................................................6-4 Locks ........................................................................................................6-4 Meters.......................................................................................................6-4 Power Supply............................................................................................6-4 Printed Circuit Boards..............................................................................6-4 Plates, Brackets, and Covers ..................................................................6-5 Reel Components ....................................................................................6-5 Sound Components .................................................................................6-5 Switches ...................................................................................................6-5 Tower Lights .............................................................................................6-5 6 Table of Contents: February 2009 List of Tables CHAPTER 1: Introduction and Features Table 1-1 Reference Documentation. ...................................................................1-2 Table 1-2 Game weight. .........................................................................................1-4 Table 1-3 Heat/Electricity Dissipation. .................................................................1-4 Table 1-4 Left Wire Harness Connectors. .............................................................1-8 Table 1-5 Right Wire Harness Connectors. ...........................................................1-9 Table 1-6 Bulkhead Board connectors. ..............................................................1-19 Table 1-7 Game Power Requirements. ...............................................................1-21 CHAPTER 2: Installation and Setup Table 2-1 Lock Specifications. ...............................................................................2-8 Table 2-2 Lock Specifications (metric). .................................................................2-8 Table 2-3 CPU Enclosure Connections. ...............................................................2-11 Table 2-4 Primary Amplifier connections. ...........................................................2-12 Table 2-5 Bill Acceptor jumpers. ..........................................................................2-14 Table 2-6 Progressive Port jumpers. ...................................................................2-15 Table 2-7 Host 1 jumpers. ...................................................................................2-16 Table 2-8 Host 2 jumpers. ...................................................................................2-16 Table 2-9 Left Wire Harness Connectors. ...........................................................2-29 Table 2-10 Right Wire Harness Connectors. .......................................................2-30 Table 2-11 CPU Enclosure Connections. ............................................................2-34 Table 2-12 Start-up States of OLED Button Panel. ............................................2-35 CHAPTER 3: Maintenance Table 3-1 Division of maintenance responsibilities .............................................3-2 Table 3-2 Reel Stop Counts. ................................................................................3-12 CHAPTER 4: Troubleshooting Table 4-1 Tower Light Troubleshooting. ................................................................4-2 Table 4-2 Basic Game Troubleshooting. ...............................................................4-3 Table 4-3 SPN device diagnostic tests. ...............................................................4-23 Table 4-4 Tilt Codes. .............................................................................................4-26 Table 4-5 Start-up States of OLED Button Panel. ...............................................4-34 Table 4-6 Button Panel Related Error Messages and Possible Solutions. .......4-35 Table 4-7 CPU-NXT2 Failure Modes and Solutions. ...........................................4-36 CHAPTER 5: BB2 Exploded Views & Block Diagrams CHAPTER 6: BB2 Replacement Parts February 2009 16-022128-03 Table 6-1 Arm Mechanism. ....................................................................................6-2 Table 6-2 Bulbs and Ballasts. ................................................................................6-2 Table 6-3 Batteries. ................................................................................................6-2 Table 6-4 Button Panel. .........................................................................................6-2 Table 6-5 Cables. ....................................................................................................6-2 Table 6-6 Decals & Labels. ....................................................................................6-3 Table 6-7 Glass. ......................................................................................................6-3 2 List of Tables: Table 6-8 Fans. .......................................................................................................6-3 Table 6-9 Fuses. .....................................................................................................6-3 Table 6-10 Hardware. .............................................................................................6-3 Table 6-11 Inserts. .................................................................................................6-4 Table 6-12 LCDs. ....................................................................................................6-4 Table 6-13 Locks. ...................................................................................................6-4 Table 6-14 Meters. .................................................................................................6-4 Table 6-15 Power Supply. ......................................................................................6-4 Table 6-16 Printed Circuit Boards (PCBs). ............................................................6-4 Table 6-17 Plates, Brackets and Covers. ..............................................................6-5 Table 6-18 Reel Components. ...............................................................................6-5 Table 6-19 Sound Components. ............................................................................6-5 Table 6-20 Switches. ..............................................................................................6-5 Table 6-21 Tower Lights. ........................................................................................6-5 February 2009 List of Figures CHAPTER 1: Introduction and Features Figure 1-1 Bluebird 2 Mechanical (BB2-Mech). ................................................................................ 1-3 Figure 1-2 Game Dimensions. ......................................................................................................... 1-4 Figure 1-3 Pull Arm Mechanism. ..................................................................................................... 1-5 Figure 1-4 Barrier Panel. ................................................................................................................. 1-5 Figure 1-5 Bill Acceptor. .................................................................................................................. 1-6 Figure 1-6 OLED Button Panel. ....................................................................................................... 1-6 Figure 1-7 Cabinet Shelf. ................................................................................................................. 1-6 Figure 1-8 Cable routing through Cable Channels. ......................................................................... 1-7 Figure 1-9 Reel cable routed through Cable Guides. ...................................................................... 1-7 Figure 1-10 Left Wire Harness Connections .................................................................................... 1-8 Figure 1-11 Right Wire Harness Connections. ................................................................................ 1-9 Figure 1-12 Coin Tray, Hopper, and Coin Drop. ............................................................................ 1-10 Figure 1-13 Diagnostic Switch. ...................................................................................................... 1-10 Figure 1-14 Open BB2 Main Door. ................................................................................................ 1-11 Figure 1-15 Latches to separate doors. ......................................................................................... 1-11 Figure 1-16 Gas Strut. ................................................................................................................... 1-12 Figure 1-17 Main Door open. ......................................................................................................... 1-12 Figure 1-18 Interior of Lower Door. ................................................................................................ 1-13 Figure 1-19 Main Door switch. ....................................................................................................... 1-13 Figure 1-20 Lower Door switch in center of inside Lower Door (left), and close-up (right). ........... 1-13 Figure 1-21 Power Supply. ............................................................................................................ 1-14 Figure 1-22 Illuminated Printer Bezel. ........................................................................................... 1-14 Figure 1-23 Reel Controller Board Assembly-bottom view showing 3 reels connected. ............... 1-14 Figure 1-24 Reel Tray (top), 3-reel version (left), and 5-reel version (right). ................................. 1-15 Figure 1-25 Service Lamp. ............................................................................................................ 1-15 Figure 1-26 Side Panel laminate. .................................................................................................. 1-15 Figure 1-27 Transmissive 5-Reel LCD display-rear view (left), and 3-Reel LCD display-front view (right). ............................................................................................ 1-16 Figure 1-28 CPU Enclosure installed (left), and four mounting tabs w/CPU removed (right). ....... 1-16 Figure 1-29 Hard Meters. .............................................................................................................. 1-17 Figure 1-30 Primary Amplifier. ....................................................................................................... 1-18 Figure 1-31 Sound System inside cabinet (left), and speaker grill (right). ..................................... 1-18 Figure 1-32 Top Box Posts. ........................................................................................................... 1-18 Figure 1-33 Bulkhead Board. ......................................................................................................... 1-19 Figure 1-34 Bulkhead Board inside game. .................................................................................... 1-19 Figure 1-35 Foam strips along speaker grill and in corners of grill. ............................................... 1-20 Figure 1-36 Ground Braids. ........................................................................................................... 1-21 Figure 1-37 Service Fuses. ........................................................................................................... 1-22 CHAPTER 2: Installation and Setup February 2009 16-022128-03 Figure 2-1 BB2 Drill Template. .......................................................................................................... 2-2 Figure 2-2 Staging the game. .......................................................................................................... 2-3 Figure 2-3 Lifters and spotter in position. ........................................................................................ 2-4 Figure 2-4 Leaning the game forward. ............................................................................................ 2-4 Figure 2-5 Hand position under the game. ...................................................................................... 2-5 Figure 2-6 Lifting the game. ............................................................................................................. 2-5 Figure 2-7 Placing the game halfway on the base. ......................................................................... 2-6 Figure 2-8 Placing Game on the base. ............................................................................................ 2-6 Figure 2-9 Positioning the game. ..................................................................................................... 2-7 Figure 2-10 Coin Tray releases. ...................................................................................................... 2-7 Figure 2-11 Shipping Lock on the inside of the CPU Enclosure door. ............................................. 2-8 Figure 2-12 Punch perforated cover plate out ofCPU Enclosure door. ........................................... 2-9 Figure 2-13 Power switch. ............................................................................................................. 2-10 Figure 2-14 Location of the AC INPUT jack. ................................................................................. 2-10 Figure 2-15 Connections to the CPU-NXT2. ................................................................................. 2-11 Figure 2-16 Primary Amplifier connections. ................................................................................... 2-12 Figure 2-17 Bulkhead Board Jumper locations. ............................................................................ 2-13 2 List of Figures: Figure 2-18 Bill Acceptor Jumpers. ............................................................................................... 2-14 Figure 2-19 Sample Jumper Settings. ........................................................................................... 2-14 Figure 2-20 Jumper setting at JP4 on Bulkhead Board. ................................................................ 2-15 Figure 2-21 Jumper setting at JP6 on Bulkhead Board. ................................................................ 2-15 Figure 2-22 Host 1 jumpers. .......................................................................................................... 2-16 Figure 2-23 Host 2 jumpers. .......................................................................................................... 2-16 Figure 2-24 Disconnect the DVI cable. .......................................................................................... 2-17 Figure 2-25 Location of Touch Screen power connector on the Bulkhead Board. ........................................................................................................................ 2-17 Figure 2-26 Remove the Transmissive LCD. ................................................................................. 2-18 Figure 2-27 Lift the LCD out of the cabinet. ................................................................................... 2-18 Figure 2-28 Reel Controller Board Assembly under Cabinet Shelf. .............................................. 2-19 Figure 2-29 Flipped over Reel Controller Board Assembly. ........................................................... 2-19 Figure 2-30 Reel Mechanism latch. ............................................................................................... 2-20 Figure 2-31 Remove the Reel Mechanism. ................................................................................... 2-20 Figure 2-32 Push the Reel Mechanism into game. ....................................................................... 2-21 Figure 2-33 Hook the finger latch spring. ...................................................................................... 2-21 Figure 2-34 Reel Controller Board Assembly connectors (3-Reel configuration shown as example). ........................................................................................... 2-22 Figure 2-35 Reel Controller Board Assembly under Cabinet Shelf. ....................................................................................................................................... 2-22 Figure 2-36 Flipped over Reel Controller Board Assembly. ........................................................... 2-23 Figure 2-37 Lift and hold the Transmissive LCD. ........................................................................... 2-23 Figure 2-38 Connect the DVI cable. .............................................................................................. 2-24 Figure 2-39 Replace the Transmissive LCD. ................................................................................. 2-24 Figure 2-40 Remove the Accessory Box Crown. ........................................................................... 2-25 Figure 2-41 Remove the Accessory Box LCD. .............................................................................. 2-26 Figure 2-42 Disconnect Accessory Box LCD connections. ........................................................... 2-26 Figure 2-43 Accessory Box Posts. ................................................................................................. 2-26 Figure 2-44 Accessory Box on posts. ............................................................................................ 2-27 Figure 2-45 Connect Accessory Box LCD connections. ................................................................ 2-27 Figure 2-46 Replace the Accessory Box LCD. .............................................................................. 2-28 Figure 2-47 Replace the Accessory Box Crown. ........................................................................... 2-28 Figure 2-48 Left Wire Harness Connections .................................................................................. 2-29 Figure 2-49 Right Wire Harness Connections. .............................................................................. 2-30 Figure 2-50 SPI and BIOS Firmware Hub installed in CPU-NXT2. ............................................... 2-30 Figure 2-51 Install RAM Clear CompactFlash card. ...................................................................... 2-31 Figure 2-52 Game initialization screen. ......................................................................................... 2-31 Figure 2-53 RAM Clear message. ................................................................................................. 2-32 Figure 2-54 CompactFlash cards installed, opening Logic Door. .................................................. 2-32 Figure 2-55 Lock Logic Door (left), and close-up (right). ............................................................... 2-33 Figure 2-56 Close/Install Logic Door. ............................................................................................ 2-33 Figure 2-57 Connections to the CPU-NXT2. ................................................................................. 2-34 Figure 2-58 States of OLED during start-up. ................................................................................. 2-35 CHAPTER 3: Maintenance Figure 3-1 Press Down Bill Acceptor Door. ...................................................................................... 3-3 Figure 3-2 Press Down Bill Acceptor release lever. ........................................................................ 3-4 Figure 3-3 Open Bill Acceptor Door. ................................................................................................ 3-5 Figure 3-4 Coin Tray releases. ........................................................................................................ 3-5 Figure 3-5 Remove Hopper. ............................................................................................................ 3-6 Figure 3-6 Engage flanges. ............................................................................................................. 3-6 Figure 3-7 Slide Hopper. .................................................................................................................. 3-6 Figure 3-8 Slide Coin Tray. .............................................................................................................. 3-7 Figure 3-9 Hopper wiper alignment. ................................................................................................ 3-7 Figure 3-10 Screw securing the Coin Drop ChuteBracket to Hopper. ............................................. 3-8 Figure 3-11 Coin Drop Chute Bracket separated from Hopper. ....................................................... 3-8 Figure 3-12 Screws securing the Coin Drop Chute Bracket to the Coin Drop Chute. ..................... 3-8 Figure 3-13 Align holes. ................................................................................................................... 3-9 Figure 3-14 Screws securing the Coin Drop Chute Bracket to the Coin Drop Chute. ..................... 3-9 Figure 3-15 Coin Drop Chute Bracket and Hopper. ......................................................................... 3-9 Figure 3-16 Screw securing the Coin Drop Chute Bracket to Hopper. .......................................... 3-10 Figure 3-17 Align holes. ................................................................................................................. 3-10 Figure 3-18 Align Coin Drop Chute Bracket and Coin Drop Chute. ............................................... 3-10 February 2009 3 16-022128-03 Figure 3-19 Tilt the Coin Diverter Control Board Bracket. ..............................................................3-11 Figure 3-20 Remove the Coin Comparator. ....................................................................................3-11 Figure 3-21 Parts of the Reel Mechanism (Reel Strip not shown for clarity). ............................... 3-12 Figure 3-22 Count Positions on the Optic Band (five shown). ...................................................... 3-13 Figure 3-23 Reel Controller Board Assembly underCabinet Shelf. ............................................... 3-13 Figure 3-24 Flipped over Reel Controller Board Assembly. .......................................................... 3-14 Figure 3-25 Reel Mechanism latch. ............................................................................................... 3-14 Figure 3-26 Remove the Reel Mechanism. ................................................................................... 3-15 Figure 3-27 Remove the Reel Strip. ............................................................................................. 3-15 Figure 3-28 Locate the starting location for the tape and the Reel Strips with the indicator. ......... 3-16 Figure 3-29 Wrap the Reel Strip around the ReelDrum in display-readable direction. .................. 3-16 Figure 3-30 Prepare the adhesive at the top of the Reel Strip. .................................................... 3-17 Figure 3-31 Adhere the Reel Strip together. .................................................................................. 3-17 Figure 3-32 Remove clear part number tab. .................................................................................. 3-17 Figure 3-33 Remove the Optic Band. ............................................................................................ 3-18 Figure 3-34 Optic Band notches. ................................................................................................... 3-18 Figure 3-35 Install the Optic Band. ................................................................................................ 3-18 Figure 3-36 Complete the installation of the Optic Band. ............................................................. 3-19 Figure 3-37 Reel Drum E-ring. ..................................................................................................... 3-19 Figure 3-38 Reel Drum E-ring and flat washer. ............................................................................. 3-20 Figure 3-39 Remove Reel. ............................................................................................................ 3-20 Figure 3-40 Remove rubber O-rings. ............................................................................................. 3-21 Figure 3-41 Position the T-top with the Reel Drum (left: side view; right: top view). ...................... 3-21 Figure 3-42 Push the Reel Mechanism into game. ....................................................................... 3-22 Figure 3-43 Hook the finger latch spring. ...................................................................................... 3-22 Figure 3-44 Reel Controller Board Assembly under Cabinet Shelf. .............................................. 3-23 Figure 3-45 Flipped over Reel Controller Board Assembly. .......................................................... 3-23 Figure 3-46 Lift and hold the Transmissive LCD. .......................................................................... 3-24 Figure 3-47 Connect the DVI cable. .............................................................................................. 3-24 Figure 3-48 Replace the Transmissive LCD. ................................................................................. 3-25 Figure 3-49 Remove Reel Tray from Cabinet Shelf. ...................................................................... 3-25 Figure 3-50 Remove Reel Tray from Cabinet Shelf. ...................................................................... 3-26 Figure 3-51 Pull the Printer Tray latch. .......................................................................................... 3-27 Figure 3-52 Detach the Printer Tray. .............................................................................................. 3-27 Figure 3-53 Remove the printer. .................................................................................................... 3-27 Figure 3-54 Attach the Printer Tray. ............................................................................................... 3-28 Figure 3-55 Push the Printer Tray latch. ........................................................................................ 3-28 Figure 3-56 Disconnect cables from Power Supply. ...................................................................... 3-28 Figure 3-57 Loosen thumbscrew (left), or remove Keps nut (right). .............................................. 3-29 Figure 3-58 Remove and save the Power Supply Support Bracket. ............................................. 3-29 Figure 3-59 Remove Power Supply from Power Supply Shelf. ..................................................... 3-29 Figure 3-60 Location of the AC INPUT plug. ................................................................................. 3-30 Figure 3-61 Press Down Bill Acceptor Door. ................................................................................. 3-31 Figure 3-62 Press Down Bill Acceptor release lever (left), slide Bill Acceptor Head from game (right), pull tab to release Bill Acceptor (bottom). ............................................................................................. 3-32 Figure 3-63 Disconnect Bill Acceptor cable. .................................................................................. 3-33 Figure 3-64 Disconnect Bill Acceptor Spacer Plate cable. ............................................................ 3-33 Figure 3-65 Remove screw securing Mechanical Arm Mechanism. .............................................. 3-34 Figure 3-66 Remove Pull Arm and hub. ........................................................................................ 3-34 Figure 3-67 Remove Keps nuts. .................................................................................................... 3-35 Figure 3-68 Swing laminate from cabinet (left), and lift laminate away-rear view (right). .............. 3-36 Figure 3-69 Loosen Mechanical Arm Mechanism screws. ............................................................ 3-37 Figure 3-70 Pull Mechanical Arm Mechanism away from game. .................................................. 3-37 Figure 3-71 Disconnect Mechanical Arm Mechanism cable. ......................................................... 3-38 Figure 3-72 Connect new Mechanical Arm Mechanism cable. ..................................................... 3-38 Figure 3-73 Push Mechanical Arm Mechanism towards game. .................................................... 3-39 Figure 3-74 Secure screws. ........................................................................................................... 3-39 Figure 3-75 Hook laminate to cabinet-rear view (left), and swing laminate towards cabinet (right). ................................................................................................ 3-40 Figure 3-76 Secure Keps nuts. ...................................................................................................... 3-41 Figure 3-77 Secure the hub and Pull Arm. .................................................................................... 3-42 Figure 3-78 Tighten screw securing Mechanical Arm Mechanism. ............................................... 3-42 Figure 3-79 Connect Bill Acceptor Spacer Plate cable. ................................................................. 3-43 Figure 3-80 Connect Bill Stacker cable. ........................................................................................ 3-43 4 List of Figures: Figure 3-81 Place hand under Bill Acceptor Head (top left), press Bill Acceptor Release Lever (top right), and push tab to secure Bill Acceptor (bottom left). ..................................................................... 3-44 Figure 3-82 Close Bill Acceptor Door. ........................................................................................... 3-45 Figure 3-83 Setup Menu. ............................................................................................................... 3-46 Figure 3-84 Sound controls. .......................................................................................................... 3-46 CHAPTER 4: Troubleshooting Figure 4-1 Pending tilts. ................................................................................................................... 4-6 Figure 4-2 Call Attendant Prompt box. ............................................................................................ 4-6 Figure 4-3 Major Tilt In Prompt box example. .................................................................................. 4-6 Figure 4-4 Tilts indicated on the Game screen. ............................................................................... 4-7 Figure 4-5 ESD Wrist Strap on arm. ................................................................................................ 4-7 Figure 4-6 Installing CompactFlash cards. ...................................................................................... 4-8 Figure 4-7 Game Initialization screen. ............................................................................................. 4-8 Figure 4-8 RAM Clear message. ..................................................................................................... 4-8 Figure 4-9 The BB2 Attendant Key Switch. ..................................................................................... 4-9 Figure 4-10 Diagnostic Switch. ........................................................................................................ 4-9 Figure 4-11 Machine Setup Menu. ................................................................................................. 4-10 Figure 4-12 Bill Validator Menu. .................................................................................................... 4-10 Figure 4-13 JCM Billval Diagnostic screen. ................................................................................... 4-11 Figure 4-14 JCM Billval Diagnostic screen: $20 bill example. ....................................................... 4-11 Figure 4-15 JCM Billval Diagnostic screen: ticket. ......................................................................... 4-11 Figure 4-16 JCM Billval Diagnostic screen. ................................................................................... 4-12 Figure 4-17 Cash Device Diagnostics Menu. ................................................................................ 4-13 Figure 4-18 Coin Acceptor Diagnostics screen. ............................................................................ 4-13 Figure 4-19 Cash Device Diagnostics Menu. ................................................................................ 4-14 Figure 4-20 Printer Diagnostics screen. ........................................................................................ 4-14 Figure 4-21 Printer Diagnostics screen. ........................................................................................ 4-15 Figure 4-22 Cash Devices Diagnostics Menu. ............................................................................... 4-16 Figure 4-23 Hopper Diagnostics screen. ....................................................................................... 4-16 Figure 4-24 Network Diagnostics Menu. ....................................................................................... 4-17 Figure 4-25 WMSP Diagnostics Menu .......................................................................................... 4-17 Figure 4-26 WMSP/WSLL Traffic Statistics screen. ....................................................................... 4-18 Figure 4-27 WMSP Diagnostics menu. ......................................................................................... 4-19 Figure 4-28 WMSP Link Statistics screen. .................................................................................... 4-19 Figure 4-29 SPN Diagnostics Menu. ............................................................................................. 4-20 Figure 4-30 SPN Traffic Statistics screen. ..................................................................................... 4-20 Figure 4-31 SPN Diagnostics menu. ............................................................................................. 4-21 Figure 4-32 SPN Link Statistics screen. ........................................................................................ 4-21 Figure 4-33 SPN Diagnostics menu. ............................................................................................. 4-22 Figure 4-34 SPN Device Diagnostics screen. ................................................................................ 4-22 Figure 4-35 SPN Device Diagnostics Test screen. ........................................................................ 4-23 Figure 4-36 CPU Enclosure. .......................................................................................................... 4-24 Figure 4-37 SVC/GAT Menu. ......................................................................................................... 4-24 Figure 4-38 SVC Authentication Information screen. .................................................................... 4-25 Figure 4-39 Start-up States of OLED Button Panel. ...................................................................... 4-34 Figure 4-40 Example of Error Message. ........................................................................................ 4-35 Figure 4-41 Connections of Button Panel USB and Power cables at Button Panel PCB (left) and CPU (right). .............................................................................................. 4-35 CHAPTER 5: BB2 Exploded Views & Block Diagrams CHAPTER 6: BB2 Replacement Parts February 2009 About this Guide General Information Documentation Copyright ©2009, WMS Gaming Inc. (“WMS”). All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from WMS. WMS reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of WMS to provide notification of such revision or change. WMS provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. WMS may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. Unless otherwise indicated, WMS registered trademarks are registered in the United States and may or may not be registered in other countries. Other brand and product names may be registered trademarks or trademarks of their respective holders. Game Copyright, Trademark, and Patent Laws Strict legal regulations protect the gaming device. Unauthorized modifications may be illegal under international law. This principle also applies to WMS logos, designs, publications, and assemblies. Facsimiles of WMS equipment (or any feature of it) may be illegal. This principle applies to facsimiles manufactured with or without WMS components. Check Local Laws Operation of gaming devices may be subject to state and local laws and regulations. This manual does not solicit sale of gaming devices where they may not lawfully operate. CE Marking The CE Marking appears on gaming devices that meet the requirements of the EU directives. On these products, a Declaration of Conformity states that they satisfy all applicable EMC and safety requirements. Customer Service WMS is ready to help twenty-four hours a day. Contact our service number at 800-378-7741. Conventions For clarity, this Service Manual uses the following conventions: Text Conventions February 2009 16-022128-03 Items that appear on a Screen Display (video screen) are identified in bold text. Button names are shown in ALL CAPS text. Individual parts, like the Printer or Coin Mechanism, are capitalized. Data that is shown on an LED display are indicated with the special LED typeface. 2 About this Guide: General Information Safety Symbols and When required, information is provided in procedures about potential challenges and dangers. The Information terms WARNING, CAUTION, and NOTICE are used for specific safety reasons. For emphasis, WARNING and CAUTION appear beside the characteristic triangle symbol. Table 1 lists notice icons used in this guide. Table 1 Notice Icon Descriptions Icon/Format Description Information note about important features or instructions but is not critical data. NOTICE: Notice indicates a situation that requires special attention. CAUTION: Caution alerts you to potential damage to a program, system, or device. WARNING: Warning indicates a situation the may cause personal injury or death. WARNING: Warning indicates a situation the may cause personal injury or death due to a potential electrical hazard. ESD: ESD alerts you to take proper grounding precautions against electrostatic discharge (ESD) before handling a product. February 2009 Preventing Injury and Damage Preventing Injury and Damage 3 This section provides instructions for preventing electrical injury and protecting components from ESD damage. Prevent Shock and Begin any service procedure by completing the following steps to prevent electrical shock and/or ESD electrostatic discharge (ESD): 1 Unlock and open the Main Door. 2 Power the game OFF at the power switch. Figure 1 Power switch. A 3 Fasten a resistive type (1 or 10 Meg) ESD wrist strap on arm and ensure that it makes good skin contact, Figure 2 (A). Figure 2 ESD Wrist Strap on arm. A 4 Secure the clip end of the wrist strap to a ground braid on a game. 5 If one is installed, remove the Hopper to access the Power Entry Assembly. WARNING: Disconnecting the game Power Supply Cord is the only means of disconnecting the game from power. 16-022128-03 4 About this Guide: General Information 6 Disconnect the power supply cord from the Power Entry Assembly, Figure 3 (A). Figure 3 Location of the AC INPUT plug. A 7 If applicable, disconnect the Top Box line cord from the outlet. Special Instructions Whenever accessing any printed circuit boards (PCBs) or components in direct contact with PCBs, for PCBs including EPROMs, CompactFlash® Cards, and PCB connectors, use the following procedure to prevent ESD damage to sensitive components. ESD: Opening the game and unplugging the Power Supply Cord defeats the grounding system on the game, as the grounding pin on the Power Supply Cord ultimately connects the game to ground. 1 Verify that the game power switch is set to Off. 2 Verify that the ESD wrist strap is firmly secured to a game ground braid. 3 Reconnect the Power Supply Cord to the Power Entry Assembly. 4 Complete all necessary PCB or component handling steps. 5 If additional steps are required for this procedure, ensure the game power switch is still set to Off, and disconnect the game Power Supply Cord before proceeding. Notices This sections provides information that all persons using or providing maintenance to this product must know and be aware. NOTE: APPLIANCE IS NOT INTENDED FOR USE BY PERSONS (INCLUDING CHILDREN) WITH REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES, OR LACK OF EXPERIENCE AND KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR SAFETY. CHILDREN SHOULD BE SUPERVISED TO ENSURE THAT THEY DO NOT PLAY WITH THE APPLIANCE. February 2009 Chapter 1 Introduction and Features Table of Contents This chapter contains the following topics: Reference Documentation .......................................................... 1-2 Tools Required ............................................................................. 1-2 Introduction.................................................................................. 1-3 Base Game Dimensions and Weights........................................ 1-4 Dimensions .......................................................................................1-4 Weight...............................................................................................1-4 Power Dissipation .............................................................................1-4 BB2-Mech Components .............................................................. 1-5 Arm Mechanism ................................................................................1-5 Barrier Panel .....................................................................................1-5 Bill Acceptor ......................................................................................1-6 Organic Light-Emitting Diode (OLED) Button Panel .........................1-6 Cabinet Shelf ....................................................................................1-6 Cabling and Cable Routing ...............................................................1-7 Left Cable Channel ............................................................................... 1-8 Right Cable Channel ............................................................................. 1-9 Coin Handling .................................................................................1-10 Diagnostic Switch............................................................................1-10 Doors .............................................................................................. 1-11 Lower Door ..................................................................................... 1-11 Door Switches.................................................................................1-13 Power Supply..................................................................................1-14 Printer .............................................................................................1-14 Reel Controller Board Assembly.....................................................1-14 Reel Tray ........................................................................................1-15 Service Lamp ..................................................................................1-15 Side and Back Panels.....................................................................1-15 Transmissive Reels LCD Display Features.....................................1-16 CPU Enclosure........................................................................... 1-16 Hard Meters ................................................................................ 1-17 Bose® Audio System ................................................................ 1-18 Top Box Mounting Hardware .................................................... 1-18 Bulkhead Board ......................................................................... 1-19 Safety Features .......................................................................... 1-20 Liquid Diversion ..............................................................................1-20 Ground Braids.................................................................................1-21 Electrical Requirements ............................................................ 1-21 Properly Ground Gaming Devices ..................................................1-21 Use Functional AC Line Cord .........................................................1-21 Outdoor Use....................................................................................1-21 Game Maintenance.........................................................................1-21 Radio Interference ..........................................................................1-22 Service Fuses .................................................................................1-22 Line Voltage Auto-Detect ................................................................1-22 February 2009 16-022128-03 1-2 Chapter 1: Introduction and Features Reference Documentation See Table 1-1 for a list of relevant documentation available from WMS: Table 1-1 Reference Documentation. Documentation Description 16-020832-xx Manual: CPU-NXT1 and CPU-NXT2 Operating System (OS) Contains installation and configuration steps for the CPU-NXT Operating System, which runs on either CPU-NXT or CPU-NXT2 hardware. The manual includes troubleshooting steps and a tilt code reference. 16-020839-xx Manual: Bluebird Peripherals Contains installation and maintenance procedures for Bluebird Peripheral Components, including the Coin Accceptor, Bill Acceptor, Hopper, Printer, LCD, and Progressive Meters. The manual also includes all replacement part numbers, some exploded view drawings, and all available vendor documentation. 16-023444-xx Installation Bulletin: OLED Button Panel for BB2 and BBU Tools Required Contains installation, configuration and maintenance procedures for an OLED Button Panel. The following tools are required to complete the procedures in this manual: Allan wrench set dolly full nut driver set ladder lift jack metric set (Hopper only) socket set February 2009 Introduction Introduction The Bluebird 2 Mechanical (BB2-Mech) cabinet, Figure 1-1, is a progression from the original Bluebird Upright (BBU) cabinet and maintains most of the features and functionality of the current BBU product including: Backwards compatible with previous software versions to allow same functionality as existing Reel Controller Board Assembly Same CPU-NXT2, Hard Meter, and Bulkhead Board Features include: Updated reel mechanisms and mounting system Updated cabinet design to support reel system and arm mechanism mountings Additional design improvements include the following: Transmissive LCD with 3 and 5 Reel versions 5-Reel version compatible for G + 4x5 Themes Wider 5-Reel mechanism than Mechanical Reels for the 4-Reel or 3-Reel games Single Reel Tray for use with 3 and 5 Reel versions Updated side panel accommodates external arm mechanism Figure 1-1 Bluebird 2 Mechanical (BB2-Mech). 16-022128-03 1-3 1-4 Chapter 1: Introduction and Features Base Game Dimensions and Weights Dimensions To view the game cabinet, see the dimensions (in inches and centimeters) of the game, Figure 1-2. Figure 1-2 Game Dimensions. Height = 55-7/8” with lamp (140.57 cm) Width = 24-1/2” with arm mechanism (61.46 cm) Depth = 22-1/2” (56.38 cm) Weight The weight of the game is described in Table 1-2. Table 1-2 Game weight. Game Part Weight Base Game 251.6 lbs (114.12 kg) Skid 25 lbs (11 kg) CAUTION: Verify that any non-WMS game stand specifications meet this weight requirement before mounting the game. Using inadequate game stands voids the WMS Warranty and may lead to distortion of the game cabinet, including the inability to close and lock the Main Door. Power Dissipation Power dissipation and BTU ratings in Table 1-3 lists the BB2. Current values for all machines are based on a 120VAC configuration, with Bill Acceptor installed. The British Thermal Units (BTUs) were calculated by using the following equation: BTUs = 3.413 * voltage * current Any increase in BTUs due to actual work performed (spinning Hopper motor) was neglected. The BTU calculation for game play should be used when determining air conditioning requirements, as Hopper payout occurs infrequently when compared to standby and play conditions. Table 1-3 Heat/Electricity Dissipation. Type of Current Power Dissipation BTUs STANDBY CURRENT (no Hopper) 831 BTUs STANDBY CURRENT (Hopper on) 2.03A BTUs STANDBY (Hopper on) 889 BTUs STANDBY MAX CURRENT 2.67A BTUs STANDBY MAX CURRENT 1094 BTUs February 2009 BB2-Mech Components BB2-Mech Components 1-5 The components of the BB2-Mech are designed to provide more options for future games. This section describes the new and supporting components of the BB2 cabinet. Arm Mechanism A Pull Arm and Pull Arm Mechanism are available for the BB2-Mech game. The Pull Arm, Figure 1-3, is angled forward, closer to the front of the game, and allows for a more comfortable pulling position by the player. Figure 1-3 Pull Arm Mechanism. Barrier Panel The Barrier Panel, Figure 1-4, features are as follows (if applicable): Coin Acceptor Assembly (containing Coin Acceptor, Circuit Board and solenoid), Figure 1-4 (A), mounts directly to the panel Cable, Figure 1-4 (B), connects Coin Acceptor Assembly to Bulkhead Board Cutouts for Coin Spout and Coin Drop, Figure 1-4 (C) Figure 1-4 Barrier Panel. A B C 16-022128-03 1-6 Chapter 1: Introduction and Features Bill Acceptor The BB2 supports all Bill Acceptors, Figure 1-5, currently available. Figure 1-5 Bill Acceptor. Features include an illuminated Bill Acceptor Bezel for better player visibility. Organic Light- The Organic Light-Emitting Diode (OLED) Button Panel, Figure 1-6, is compatible with CPU-NXT2 Emitting Diode only. (OLED) Button Features include the following: Panel OLEDs are programmable USB connection to CPU for data Figure 1-6 OLED Button Panel. Cabinet Shelf The Cabinet Shelf, Figure 1-7, holds the Reel Tray and the Reel Controller Board Assembly, which is now able to handle both 3 and 5 Reel versions. Figure 1-7 Cabinet Shelf. February 2009 BB2-Mech Components 1-7 Cabling and Cable Most of the cable routing in the BB2, Figure 1-8, is routed in the back of the cabinet, keeping the Routing cables from interfering with components. The Cable Channels in the BB2, Figure 1-8 (A) and Figure 1-8 (B), are located at the rear of the cabinet above the Cabinet Shelf. Features include the following: The Cable Channels, Figure 1-8, run along the sides of the game cabinet and are divided into a left channel, Figure 1-8 (A), and a right channel, Figure 1-8 (B). For more information, see Left Cable Channel on page 8 and Right Cable Channel on page 9. Figure 1-8 Cable routing through Cable Channels. A B The addition of Cable Guides, Figure 1-9 (A), located under the Cabinet Shelf, allow for ease of reel cable routing along the front of the Cabinet Shelf. Figure 1-9 Reel cable routed through Cable Guides. A 16-022128-03 1-8 Chapter 1: Introduction and Features Left Cable Channel The Left Cable Channel, Figure 1-10, contains multiple Wire Harnesses which includes: DC power distribution for the Top Box Panel Player Tracking System Switches Tower Light Communication See Table 1-4 and Figure 1-10 for the Left Wire Harness channel connections. Table 1-4 Left Wire Harness Connectors. Channel ID A Function Figure 1-10 Left Wire Harness Connections Aux DC Power (8-pin) B LCD Power (4-pin) C LCD Power (4-pin) D +12VDC/+24VDC (3-pin) E +12VDC/+24VDC (3-pin) F +12VDC/+24VDC (3-pin) G +12VDC/+24VDC (3-pin) H +12VDC/+24VDC (3-pin) I +12VDC/+24VDC (3-pin) J +12VDC/+24VDC K Touch Screen Communication (6-pin) L Top Box Communication (8-pin) M Player Tracking Power Monitor and Auxiliary Fill Switch (12-pin) N Tower Light (6-pin) O Top Box Door and Auxiliary Logic (4-pin) P Player Tracking, Top Box Door, and Auxiliary Logic (10-pin) Q Player Tracking and Cabinet (24-pin) Switches February 2009 BB2-Mech Components 1-9 Right Cable Channel The Right Cable Channel, Figure 1-11, contains AC power distribution for the: Player Tracking System Service Lamp Switch The Right Cable Channel also includes a line cord extension which is pre-routed through the game cabinet for participation games. See Table 1-5 and Figure 1-11 for the Right Wire Harness channel connections. Table 1-5 Right Wire Harness Connectors. Channel ID A 16-022128-03 Function Switched AC (5-pin) B Service Lamp Switch (6-pin) C Player Tracking, Unswitched AC (3-pin) D Player Tracking, Unswitched AC (IEC) Figure 1-11 Right Wire Harness Connections. 1-10 Chapter 1: Introduction and Features Coin Handling Coin handling features include: Coin Tray, Figure 1-12 (A) Hopper, Figure 1-12 (B) Coin Drop system, Figure 1-12 (C) Figure 1-12 Coin Tray, Hopper, and Coin Drop. A B C Diagnostic Switch The Diagnostic Switch, Figure 1-13, is located under the Printer. Figure 1-13 Diagnostic Switch. February 2009 BB2-Mech Components 1-11 Doors The BB2 Main Door and Lower Door provide access to the interior of the cabinet, Figure 1-14. Figure 1-14 Open BB2 Main Door. Bill Acceptor Hopper Lower Door Coin Tray Lower Door The BB2 door system is a two-part design comprised of a Lower Door, Figure 1-15, which opens with the lower latch, Figure 1-15 (A), and the Main Door, which opens with the upper latch, Figure 1-15 (B). Figure 1-15 Latches to separate doors. B A 16-022128-03 1-12 Chapter 1: Introduction and Features When the Main Door is opened, it is safely held in place by a gas strut, Figure 1-16. Figure 1-16 Gas Strut. The Main Door, Figure 1-17, connects the same way to the game cabinet except for changes in the shape of the door mounting slots. Figure 1-17 Main Door open. February 2009 BB2-Mech Components 1-13 The Lower Door, Figure 1-18, features the following: Updated styling including outer plastic fascia Inner steel frame added for strength and security Cold Cathode Fluorescent Lamps (CCFL) in Lower Door for: longer life improved efficiency Figure 1-18 Interior of Lower Door. Door Switches The Main Door switch, located under the Cabinet Shelf, Figure 1-19 (A), confirms that the door is closed properly and places the game into play mode. Figure 1-19 Main Door switch. A The Lower Door switch confirms that the Lower Door is closed. The Lower Door Switch is located in the center of the inside of the Lower Door, Figure 1-20 (A). Figure 1-20 Lower Door switch in center of inside Lower Door (left), and close-up (right). A Both switches are accessible with one hand, enabling easy maintenance and testing of game functionality. 16-022128-03 1-14 Chapter 1: Introduction and Features Power Supply The Power Supply, Figure 1-21, is located below the Power Switch and replaces two power supplies and a toroid. Figure 1-21 Power Supply. Printer The BB2 supports all Printers currently available, Figure 1-22. Features include an illuminated Printer Bezel Figure 1-22 Illuminated Printer Bezel. Reel Controller The Reel Controller Board Assembly, Figure 1-23, features are as follows: Board Assembly Figure 1-23 Reel Controller Board Assembly-bottom view showing 3 reels connected. Handles both 3-reel (90mm) and 5-reel (66mm) versions 5-reel compatible for G + 4x5 Themes February 2009 BB2-Mech Components 1-15 Reel Tray A Single Reel Tray, Figure 1-24, is available for use with 3 and 5 Reel versions. Figure 1-24 Reel Tray (top), 3-reel version (left), and 5-reel version (right). Service Lamp A Service Lamp, Figure 1-25, is located on top of the Power Supply. Features include the following: LED for illumination Repositioned for better illumination; shines directly onto CPU and Bulkhead Board Figure 1-25 Service Lamp. Side and Back The Side and Back Panels on the game cabinet are removable, Figure 1-26. Panels Removable panels now allow for Top Box updated cabinet finish or custom lamination on all BB2 cabinets Figure 1-26 Side Panel laminate. 16-022128-03 1-16 Chapter 1: Introduction and Features Transmissive Reels The Transmissive Reels LCD Display, Figure 1-27, functions identically to a standard touchscreen LCD Display LCD, but includes transparent windows as part of the display area to enable viewing of the Features Mechanical Reels. Figure 1-27 Transmissive 5-Reel LCD display-rear view (left), and 3-Reel LCD display-front view (right). CPU Enclosure The CPU Enclosure protects the CPU Board and is completely removable from the game. Four square tabs on the back of the enclosure seat the CPU Enclosure, Figure 1-28. Figure 1-28 CPU Enclosure installed (left), and four mounting tabs w/CPU removed (right). February 2009 Hard Meters Hard Meters 1-17 If the game includes hard meters, Figure 1-29, they are located behind the Main Door on the right side of the game, and track the following information: (A) Coins In (C) Coins Drop (E) Jackpots (B) Coins Out (D) Bills In (F) Custom/Spare Figure 1-29 Hard Meters. A B C D E F Features include: 16-022128-03 Cabling outside of the Right Cable Channel to keep AC separate from the hard meter signal An external meter window on the side panel for ease of reading meter data 1-18 Chapter 1: Introduction and Features Bose® Audio System The BB2 features a Bose Audio System, Figure 1-30, that is specifically designed for the BB2 cabinet. NOTE: The BB2 Amplifier Assembly (A-009820-00-03) is unique to the BB2. Figure 1-30 Primary Amplifier. B An advanced sound speaker is located in front of the Bose system, Figure 1-31. Figure 1-31 Sound System inside cabinet (left), and speaker grill (right). Top Box Mounting Hardware A series of four posts located at the top of the game cabinet assist in accommodating various thicknesses of top boxes, Figure 1-32 (A). Figure 1-32 Top Box Posts. A February 2009 Bulkhead Board Bulkhead Board 1-19 Most game components, including peripherals, connect to the Bulkhead Board, Figure 1-33 and Table 1-6. Figure 1-33 Bulkhead Board. A B C F E D G H I J K L Q P M R X N O S T W U U U V V V Table 1-6 Bulkhead Board connectors. ID Connector ID Connector ID Connector A Touch Screen (purple) - J4 (10-pin) I +24 V - J11 (4-pin) Q Hopper - J19 (14-pin) B Printer (yellow) - J5 (8-pin) J Bill Acceptor (red) - J12 (18-pin) R Meter - J20 (12-pin) C SPN - J3 K Coin Acceptor - J13 S Top Box - J21 (20-pin) D Audio (green) - J6 (8-pin) L Tower Lamp - J17 (5-pin) T Aux/secondary Power (DC) - J22 (8-pin) E Spare - J7 (6-pin) M Game Button Switches - J14 (18-pin) U Host Comm 1 - J24, J25, J26 F Lamp Matrix - J8 (16-pin) N Game Lamps - J15 (18-pin) V Host Comm 2 - J27, J28, J29 G Primary Power - J9 (22-pin) O Aux/secondary Power (DC) - J16 (8-pin) W 5V Isolated - J23 (2-pin) H Door/Key Switch - J10 (24pin) P Progressive - J18 (10-pin) X LED Power Indicators The Bulkhead Board is located on the back wall of the game, Figure 1-34 (A). Figure 1-34 Bulkhead Board inside game. A 16-022128-03 1-20 Chapter 1: Introduction and Features Safety Features Several safety features are included in the BB2 cabinet. Liquid Diversion The liquid diversion parts on the game are designed to handle less than one liter of liquid. During game setup, verify that all parts are securely installed and adequately cover the sensitive components. WARNING: Removal or alteration of any liquid diversion component violates CSA water safety regulations. To protect AC components of the game from electrical damage, and to prevent a fire/shock hazard, several liquid diversion parts are included in the game. Foam tape runs along the length of the speaker grill and also in the corners of the speaker grill, Figure 1-35. This foam guides liquids down the sides of the cabinet and out of the game. In addition, there is a rubber gasket that runs the length of the speaker grill above the foam. CAUTION: To avoid electrical shock, always remove power from the game when servicing NONESD items. Take all necessary precautions to avoid spillage of any liquids on or near the game to protect critical game components from damage. Figure 1-35 Foam strips along speaker grill and in corners of grill. February 2009 Electrical Requirements 1-21 Ground Braids The Ground Braids, Figure 1-36, provide ground connectivity between the cabinet and door. Figure 1-36 Ground Braids. Electrical Requirements Review the following to confirm electrical safety requirements: WARNING: Plugging the game into an improper line voltage source may create a fire and/or electrical shock hazards. An improper line voltage or frequency can also cause game damage or malfunctions. Check the voltage configuration label on your game, located next to serial plate, for proper line voltage. Locate the socket outlet close to the installed position of this game and confirm that the power output matches the game system requirements defined in Table 1-7. Table 1-7 Game Power Requirements. Voltage 120 VAC or 220-240 Vac Line Frequency 50/60 Hz Current maximum 6A at 120Vac or maximum 3A at 220-240Vac Properly Ground Avoid electrical shocks by using proper grounding at all times. Do not plug in the gaming device until Gaming Devices you inspect and verify the outlet. Only connect WMS equipment to grounded, three-wire outlets. Do not use a cheater plug to defeat the AC Line Cord’s ground pin. Do not cut off the ground pin. After servicing a gaming device, ensure that ground wires are secure. Use Functional AC If the AC Line Cord is damaged, it must be replaced by the manufacturer, a service technician, or a Line Cord similarly qualified person to avoid a hazard. Outdoor Use This device is not suitable for outdoor use. Game Maintenance When performing any maintenance or modification to the gaming device, ensure the AC Line Cord is disconnected from the outlet. Unplugging all AC Line Cords is the only means of disconnecting the game. 16-022128-03 1-22 Chapter 1: Introduction and Features Radio Interference Please be aware of the safety notices listed below. Pending approval, some or all of the following may apply: FCC Interference Notice. This equipment has been tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used according to the instruction manual, this equipment may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference. The user must correct interference at their expense. Canadian Interference Notice. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. EU Interference Notice. This Class B digital apparatus meets all requirements of the EURO (CISPR 22) EMC specifications and safety requirements.This Gaming Device is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure they do not play with this Gaming Device. Service Fuses The Power Supply has two service fuses, Unswitched and Switched, Figure 1-37. The Switched AC Output Fuse, Figure 1-37 (A), provides circuit protection to system AC devices when the power switch is in the ON position. This includes installed display devices, and all ACbased illumination in the cabinet, with the exception of the service lamp. The Unswitched AC Output Fuse, Figure 1-37 (B), provides circuit protection to AC devices when the power switch is in either the standby or in the ON position. This is primarily used to power player tracking systems, the service lamp, and service outlet. Figure 1-37 Service Fuses. A B Line Voltage The main power supply used in WMS Bluebird products has a line voltage feature that automatically Auto-Detect detects the proper line voltage needed for the game and adjusts accordingly. NOTE: Even though the Power Supply is auto-ranging, make sure that proper voltage and frequency are available. February 2009 Chapter 2 Installation and Setup Table of Contents Overview....................................................................................... 2-1 Preparation ................................................................................... 2-2 ESD Prevention ................................................................................2-2 Install Game onto Stand....................................................................2-2 Lock Specifications ...........................................................................2-8 Change CPU Shipping Lock(s) .........................................................2-8 Remove Cover Plate To Install Second Lock (if necessary) ................. 2-9 Cashbox Locks .................................................................................2-9 Power Setup .....................................................................................2-9 Verify CPU-NXT2 Connections ....................................................... 2-11 Verify Bose® Primary Amplifier Connections..................................2-12 Jumper Settings......................................................................... 2-13 Bill Acceptor Jumpers .....................................................................2-14 Progressive Port Jumpers...............................................................2-15 Host 1 Jumpers...............................................................................2-16 Host 2 Jumpers...............................................................................2-16 Removing the Transmissive LCD and Reels........................... 2-17 Remove the Transmissive LCD ......................................................2-17 Remove the Reel Controller Board Assembly ................................2-19 Remove a Mechanical Reel ............................................................2-20 Replacing the Transmissive LCD and Reels ........................... 2-21 Replace a Mechanical Reel ............................................................2-21 Replace the Reel Controller Board Assembly.................................2-22 Replace the Transmissive LCD.......................................................2-23 Installing the Accessory Box.................................................... 2-25 Electronic Connections............................................................. 2-29 Starting the Game ...................................................................... 2-30 Check/Install SPI and BIOS Firmware Hub ....................................2-30 Performing a RAM Clear.................................................................2-31 Install the CompactFlash Cards ......................................................2-32 OLED Start-UP Sequence......................................................................2-35 Overview February 2009 16-022128-03 This chapter describes the basic installation of a Bluebird 2 Mechanical (BB2-Mech), including installation onto a game stand, the Bulkhead Board Jumper Settings, and Accessory Box installation. 2-2 Chapter 2: Installation and Setup Preparation This section provides instructions for preparing the game. ESD Prevention Depending on the procedure, measures must be taken to prevent electrical shock and/or electrostatic discharge (ESD) when servicing the game. See Preventing Injury and Damage in the About this Guide chapter for details on ESD prevention. ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. Install Game onto Complete the following steps to mount the game onto an 18" game stand. WMS recommends using Stand the Bluebird 2 Drill template (16-023508-00-xx) or Plexiglas (03-023507-01-xx), Figure 2-1. To obtain the template, contact the Customer Product Support Center at 866.967.4457 or customersupport@wms.com. CAUTION: The maximum weight for any BB2 base game is 251.6 lbs (114.123 kg). Verify that any non-WMS game stand specifications meet this weight requirement before mounting the game. Using inadequate game stands voids the WMS Warranty and may lead to distortion of the game cabinet, including the inability to close and lock the Main Door. Figure 2-1 BB2 Drill Template. NOTE: Adhere to the following details: All pilot holes are 0.13" diameter (0.3 cm) Large holes are 3.75" diameter (9.2 cm) Medium holes are 2.75" diameter (7 cm) Small holes are 0.50" diameter (1.3 cm) February 2009 Preparation 2-3 NOTE: Space the games at least 6" apart. 1 To secure the game stands, attach the game stand back-to-back and side-to-side WARNING: The BB2 cabinet has a high center of balance. Immediately secure cabinet for stability before conducting any procedure. Improper mounting can cause the stand to tip over, risking damage and injury. 2 Using the Drill Template, complete the following steps: a Position the template by setting it flush with the back of the drop stand and then centering it side-to-side. b Using a centerpunch and hammer, mark the bolt holes, electrical hole, and if applicable, the drop hole. c Drill a pilot hole for each of the four bolt holes. d If applicable, drill two pilot holes for the drop and electrical holes. e Remove the template. f Drill the four bolt holes. g Drill the electrical hole and, if applicable, the drop hole. 3 With a lift jack, lift onto the game stand. NOTE: WMS recommends using a lift jack. If one is not available, three technicians are required to lift the game cabinet: one on each side of the cabinet and one in the front. 4 Open the Main Door. a All: Stage the rear of the game one (1) foot from the front of the base, Figure 2-2. Figure 2-2 Staging the game. 1’ 16-022128-03 2-4 Chapter 2: Installation and Setup b Lifters: Position yourselves on either side of the game, Figure 2-3 (A). Spotter: Stand in front of the game, Figure 2-3 (B). Figure 2-3 Lifters and spotter in position. A B CAUTION: For maximum safety, do not rush. Perform the steps at a controlled even pace. c Lifters: Place a hand approximately two-thirds up the front of the game for maximum grip control. The grip point may vary depending on the game model. d Lifters: Place your other hand at the top back edge of the game, near the top, and tip the game forward so that the game pivots on its front bottom edge, Figure 2-4 (A). Use your forward hand to control the tipping of the game. Spotter: Assist by controlling and guiding the forward tilt of the machine, Figure 2-4 (B). Figure 2-4 Leaning the game forward. B A February 2009 Preparation 2-5 e Lifters: Squat down and slide your back hand under the back bottom edge of the game. The forward hand should remain in its original position. Figure 2-5 Hand position under the game. f Lifters: Maintain eye contact with each other as one lifter counts to three to coordinate the lifting of the game. g Lifters: To lift the game up from the floor, use the technique of rising up with your back straight Figure 2-6 (A), arms locked at the elbow, and using only the lifting power of your legs. Spotter: Control the forward tilt of the game. Figure 2-6 Lifting the game. A 16-022128-03 2-6 Chapter 2: Installation and Setup h Lifters: With a smooth slow movement, place the game on the base so that the front edge of the base is half way under the game bottom, Figure 2-7. Spotter: Continue to control the forward tilt. Figure 2-7 Placing the game halfway on the base. i Lifters: Once the game is supported by the front edge of the base, slide your hand from under the game to a comfortable position on the rear of the game, Figure 2-8 (A). j All: Allow the game to slowly tilt back so that the entire bottom of the game is supported on the base. Figure 2-8 Placing Game on the base. A February 2009 Preparation 2-7 k All: Slide the game back on the base and align the bolt holes in the bottom of the game with the holes on the base, Figure 2-9. Figure 2-9 Positioning the game. l All: Mount the game as instructed in the Service Manual & User Guide corresponding to the game. 5 Remove the Coin Tray by completing the following steps: a Lift the releases, Figure 2-10 (A). Figure 2-10 Coin Tray releases. A B b Pull the Coin Tray forward and out, Figure 2-10 (B). 6 Carriage bolts are recommended for mounting the game for security and ease of assembly. Drop four 3/8” x 2" carriage bolts down through the bolt holes and secure the cabinet to the drop stand with the hex nuts and washers. CAUTION: WMS requires that all BB2 games are mounted to game stands using the four carriage bolts supplied with the game for stability and security. Failing to do so may lead to cabinet warping. 16-022128-03 2-8 Chapter 2: Installation and Setup Lock Specifications Replace the shipping locks with locks according to the specifications in Table 2-1 and Table 2-2: Table 2-1 Lock Specifications. Designed Lock Location Length Extended Length* Cam Description Cam Part No. Rotation to Lock (viewed from key end) Main Door 5/8” 1/2” inside or outside 1 1/2” lg. 1/4” offset 01-001614-04 clockwise Lower Door 5/8” 1/4” inside, 1/2” outside 1 1/2” lg. 1/4” offset 01-001614-04 clockwise CPU Enclosure 5/8” 1/2” outside Special 01-010849 clockwise CPU Enclosure 5/8” (secondary) 1/2” outside 1 1/4” flat 01-12793-08 clockwise Bill Acceptor Cassette Door 1/2” outside 7/8” flat 01-12793-10 clockwise 5/8” Table 2-2 Lock Specifications (metric). Designed Lock Location Length Extended Length* Cam Description Cam Part No. Rotation to Lock (viewed from key end) Main Door 16 mm 13 mm inside or outside 38 mm lg. 6 mm offset 01-001614-04 clockwise Lower Door 16 mm 6 mm inside, 13 mm outside 38 mm lg. 6 mm offset 01-001614-04 clockwise CPU Enclosure 16 mm 13 mm outside Special 01-010849 clockwise CPU Enclosure 16 mm (secondary) 13 mm outside 32 mm flat 01-12793-08 clockwise Bill Acceptor Cassette Door 13 mm outside 22 mm flat 01-12793-10 clockwise 16 mm *Conditions: Extending the lock inside requires a new cam. Extending the lock outside requires a spacer. Change CPU To ensure that the CPU Enclosure Shipping Lock does not open during transport, a Torsion Spring Shipping Lock(s) keeps the lock from slipping open, Figure 2-11 (A). The Torsion Spring must be removed when the Shipping Lock is replaced. Figure 2-11 Shipping Lock on the inside of the CPU Enclosure door. A C B 1 Ensure that the Power Switch is set to OFF. 2 Remove CPU Enclosure door from the game. 3 Release the Torsion Spring, Figure 2-11 (A). 4 Remove the Shipping Lock, Figure 2-11 (B). 5 When the Shipping Lock is removed, discard the Torsion Spring. February 2009 Preparation 2-9 6 Remove the cam for the new lock, Figure 2-11 (C), using a 3/16" or 1/4" flathead screwdriver to bend the cam until it breaks off. 7 Install the new lock according to casino protocol. Ensure that the cam removed in the previous step is installed with the new lock. Remove Cover Plate To Install Second Lock (if necessary) If a second lock is required in the place of the cover plate, Figure 2-12 (A), complete the following steps to remove the cover plate: 1 Use a 3/16" or 1/4" flathead screwdriver to punch the perforated cover plate out of the CPU Enclosure Door, Figure 2-12 (A). Figure 2-12 Punch perforated cover plate out of CPU Enclosure door. A 2 Install the second lock according to casino protocol. 3 Re-attach the door for the CPU Enclosure. Cashbox Locks Please note the following: On JCM 12 and 13 WBAs, the new cam is taped to the Cashbox. Do not lose the cam. If the cam is lost, a new cam must be ordered. Power Setup The Power Supply is a single unit, and is connected to a power source with an AC Line Cord. Complete the following steps to connect the BB2-Mech to an approved power source: WARNING: Plugging your game into an improper line voltage source may create a fire and/or electrical shock hazards. An improper line voltage or frequency can also cause game damage or malfunctions. CAUTION: The power strip is the means of disconnection, and should be installed near the equipment and be easily accessible. 1 Verify that the line voltage at the outlet is either 120 VAC or 220-240 VAC, per the rating of the specific game. 2 Use an outlet tester to check for properly implemented ground, hot and neutral outlet wiring. Only use a grounded AC outlet. The gaming device accepts a line frequency of 50 to 60 Hz. If the outlet meets requirements, proceed to the next step. 16-022128-03 2-10 Chapter 2: Installation and Setup 3 Confirm that the game is switched OFF at the power switch, Figure 2-13 (A). Figure 2-13 Power switch. A 4 At the bottom of the cabinet, feed the AC Line Cord through the electrical hole. 5 Plug the right-angled female end of the AC Line Cord into the AC INPUT jack, Figure 2-14 (A), of the Power Supply. Figure 2-14 Location of the AC INPUT jack. A 6 Plug the male end of the AC Line Cord into the tested socket. 7 If applicable, plug the male end of the Accessory Box AC Line Cord into a second AC Line Cord. February 2009 Preparation Verify CPU-NXT2 Verify the CPU-NXT2 connections, Figure 2-15, as defined in Table 2-3. Connections Figure 2-15 Connections to the CPU-NXT2. A B C D Table 2-3 CPU Enclosure Connections. 16-022128-03 Connection Location USB Port (4) Figure 2-15 (A) VGA Video Port Figure 2-15 (B) DVI Video Port Figure 2-15 (C) SPDIF Port Figure 2-15 (D) 2-11 2-12 Chapter 2: Installation and Setup Verify Bose® The audio system is connected and ready to use upon delivery. Verify the BB2 Amplifier Assembly Primary Amplifier (A-009820-00-03) connections, Figure 2-16, as defined in Table 2-4: Connections Figure 2-16 Primary Amplifier connections. D E B C B A Table 2-4 Primary Amplifier connections. Connection Location 3.5 mm Stereo cable Figure 2-16 (A) SPDIF cable Figure 2-16 (B) Speaker Assembly cable Figure 2-16 (C) Subwoofer cable Figure 2-16 (D) Power cable Figure 2-16 (E) February 2009 Jumper Settings Jumper Settings The Bulkhead Board includes ten jumpers, Figure 2-17, that determine the game communication interface with the Bill Acceptor, Progressive System, and the Host System(s). If a feature is not used by the game, then jumper settings have no effect on game functionality. Figure 2-17 Bulkhead Board Jumper locations. JP1 Bill Acceptor Jumpers JP2 JP3 Progressive Port Jumpers JP4 JP5 JP7 JP8 JP9 JP10 Host 1 Jumpers 16-022128-03 2-13 Host 2 Jumpers JP6 2-14 Chapter 2: Installation and Setup Bill Acceptor Three jumpers on the Bulkhead Board control the Bill Acceptor interface option used by the game, Jumpers Figure 2-18. Three interface options are available: RS-232, TTL, and Current Loop (C-Loop). Figure 2-18 Bill Acceptor Jumpers. Figure 2-19 Sample Jumper Settings. Table 2-5 Bill Acceptor jumpers. Interface JP1 JP2 JP3 JCM UBA or WBA Either Position (N/A) Position 1/2 (C-Loop) Position 2/3 (C-Loop) MEI Position 2/3 (RS-232) Position 2/3 (RS-232) Either Position (N/A) There are two possible jumper positions, which are referenced in Table 2-5 as 1/2 and 2/3. Figure 2-19 shows sample jumper settings with TTL Selected (A), and RS-232 Selected (B). While the pins are not actually numbered on the board, the assumption is that in text-legible board orientation, the top pin is 1, and the bottom pin is 3. February 2009 Jumper Settings 2-15 Progressive Port Three jumpers on the Bulkhead Board control the type of progressive system and interface used by Jumpers the game. Four interface options are available: RS-232, RS-485 Half Duplex, RS-485 Full Duplex, and Current Loop (C-Loop), Table 2-6: The Jumper at JP4 must be set to RS485, Figure 2-20 (A). Figure 2-20 Jumper setting at JP4 on Bulkhead Board. A B The Jumper at JP5 must be set to FULL, Figure 2-20 (B). The Jumper at JP6 must be set to RS232/485, Figure 2-21 (A). Figure 2-21 Jumper setting at JP6 on Bulkhead Board. A Table 2-6 Progressive Port jumpers. Interface 16-022128-03 JP4 JP5 JP6 RS-232 Position 2/3 (RS-232) Either Position (N/A) Position 2/3 (RS-232) (RS-485) R-485 Half Duplex Position 1/2 (RS-485) Position 1/2 (Half) Position 2/3 (RS-232) (RS-485) R-485 Full Duplex Position 1/2 (RS-485) Position 2/3 (Full) Position 2/3 (RS-232) (RS-485) Current Loop (C-Loop) Either Position (N/A) Either Position (N/A) Position 1/2 (C-Loop) 2-16 Chapter 2: Installation and Setup Host 1 Jumpers BB2 may be configured as a dual host system. Two jumpers control the Host 1 communication interface, Figure 2-22. The two options are RS-232 and RS-485, Table 2-7. Figure 2-22 Host 1 jumpers. Table 2-7 Host 1 jumpers. Interface JP9 JP10 RS-232 Position 2/3 (RS-232) Position 2/3 (RS-232) RS-485 Position 1/2 (RS-485) Position 1/2 (RS-485) Host 2 Jumpers Two jumpers control the Host 2 communication interface, Figure 2-23. The two options are RS-232 and RS-485, Table 2-8. Figure 2-23 Host 2 jumpers. Table 2-8 Host 2 jumpers. Interface JP7 JP8 RS-232 Position 2/3 (RS-232) Position 2/3 (RS-232) RS-485 Position 1/2 (RS-485) Position 1/2 (RS-485) February 2009 Removing the Transmissive LCD and Reels Removing the Transmissive LCD and Reels 2-17 This section describes the steps to removing the Transmissive LCD and Reels from the game cabinet. Remove the To remove the Transmissive LCD, complete the following steps: Transmissive LCD ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 1 Open the Main Door. 2 Disconnect the DVI cable from the Transmissive LCD, Figure 2-24. Figure 2-24 Disconnect the DVI cable. A 3 Disconnect the TOUCH SCREEN power connector, Figure 2-25 (A). Figure 2-25 Location of Touch Screen power connector on the Bulkhead Board. A 4 Slide printer forward to gain access to Upper Cable Cover. 5 Remove cabling from game cabinet back to CPU. CAUTION: A second technician is required when removing the Transmissive LCD from the game. 16-022128-03 2-18 Chapter 2: Installation and Setup 6 Holding on to the sides near the top of the Transmissive LCD, slowly pull the top of the LCD away from the game until the spring clips disengage and the LCD is vertical, Figure 2-26 (A). Figure 2-26 Remove the Transmissive LCD. A B 7 Lift the Transmissive LCD straight up until it clears the top of the mounting slots located on the cabinet and pull forward, Figure 2-26 (B). 8 Rest the lower edge of the Transmissive LCD on the Cabinet Shelf, Figure 2-27. Figure 2-27 Lift the LCD out of the cabinet. 9 Place the Transmissive LCD in a safe location. February 2009 Removing the Transmissive LCD and Reels 2-19 Remove the Reel To remove the Reel Controller Board Assembly, complete the following steps: Controller Board Assembly ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wriststrap. 1 Perform step 1 to step 4 in Remove a Mechanical Reel on page 2-20. 2 Under the Cabinet Shelf, identify the Reel Controller Board Assembly, Figure 2-28 (A). Figure 2-28 Reel Controller Board Assembly under Cabinet Shelf. B A 3 Under the Cabinet Shelf, on the left side, pull and hold the pull-pin, Figure 2-28 (B), to disengage the Reel Controller Board Assembly, Figure 2-28 (A). NOTE: Do not use the front thumbscrew. The front thumbscrew does not engage the Reel Controller Board Assembly to the Cabinet Shelf. 4 Pull the Reel Controller Board Assembly away from the Cabinet Shelf and turn upside down so that the connections are facing upward, Figure 2-29. Figure 2-29 Flipped over Reel Controller Board Assembly. A B C 5 Disconnect the SPN, Figure 2-29 (A), the reel, Figure 2-29 (B), and the power cables, Figure 2-29 (C). 6 Remove the Reel Controller Board Assembly. 16-022128-03 2-20 Chapter 2: Installation and Setup Remove a To remove a Mechanical Reel, complete the following steps: Mechanical Reel 1 Lift the finger latch at the front of the Reel Mechanism, Figure 2-30 (A). Figure 2-30 Reel Mechanism latch. B A 2 Unhook the finger latch spring, Figure 2-30 (B). 3 Pull the Reel Mechanism forward and lift off the Reel Tray, Figure 2-31 (A). Figure 2-31 Remove the Reel Mechanism. A 4 Place the Reel Mechanism in a safe location. NOTE: If removing multiple reels, set them aside, noting the sequence on the cable in which they were removed to ensure reinstallation in the same positions. February 2009 Replacing the Transmissive LCD and Reels Replacing the Transmissive LCD and Reels 2-21 This section refers to reinstalling the Transmissive LCD and Reels into the game cabinet. Replace a To replace a Mechanical Reel, complete the following steps: Mechanical Reel ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 1 Place the Reel Mechanism on the Cabinet Shelf, align with the track, and push the Reel Mechanism into game, Figure 2-32 (A). Figure 2-32 Push the Reel Mechanism into game. A 2 Hook the finger latch spring onto the Cabinet Shelf, Figure 2-33 (A). Figure 2-33 Hook the finger latch spring. A B 3 Press down the finger latch at the front of the Reel Mechanism, Figure 2-33 (B). 16-022128-03 2-22 Chapter 2: Installation and Setup 4 Connect the cable to the Reel Controller Board Assembly until it clicks into place when properly seated. The number of the Reel Mechanism corresponds to the number on the Reel Controller Board Assembly, Figure 2-34 (A). Figure 2-34 Reel Controller Board Assembly connectors (3-Reel configuration shown as example). Optic Band A Replace the Reel To replace the Reel Controller Board Assembly, complete the following steps. Controller Board Assembly ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wriststrap. 1 Perform step 1 to step 4 in Remove a Mechanical Reel on page 2-20. 2 Under the Cabinet Shelf, identify the Reel Controller Board Assembly, Figure 2-35 (A). Figure 2-35 Reel Controller Board Assembly under Cabinet Shelf. B A 3 Under the Cabinet Shelf, on the left side, pull and hold the pull-pin, Figure 2-35 (B), to disengage the Reel Controller Board Assembly, Figure 2-35 (A). NOTE: Do not use the front thumbscrew. The front thumbscrew does not engage the Reel Controller Board Assembly to the Cabinet Shelf. February 2009 Replacing the Transmissive LCD and Reels 2-23 4 Pull the Reel Controller Board Assembly away from the Cabinet Shelf and turn upside down so that the connections are facing upward, Figure 2-36. Figure 2-36 Flipped over Reel Controller Board Assembly. A B C 5 Disconnect the SPN, Figure 2-36 (A), the reel, Figure 2-36 (B), and the power cables, Figure 2-36 (C). 6 Remove the Reel Controller Board Assembly. 7 While holding the replacement Reel Controller Board Assembly, plug in the SPN, Figure 2-36 (A), the reel, Figure 2-36 (B), and the power cables, Figure 2-36 (C). 8 Turn the Reel Controller Board Assembly so that the connections are facing downward. 9 Using the pull-pin, remount the Reel Controller Board Assembly, Figure 2-39 (A). 10 Perform step 1 to step 4 in Replacing the Transmissive LCD and Reels on page 2-21. Replace the To replace the Transmissive LCD, complete the following steps: Transmissive LCD CAUTION: A second technician is required when moving the Transmissive LCD into the game. 1 Lift the Transmissive LCD near the cabinet and hold, Figure 2-37. Figure 2-37 Lift and hold the Transmissive LCD. 2 Drop TOUCH SCREEN power cable through left side of Cabinet Shelf. 16-022128-03 2-24 Chapter 2: Installation and Setup 3 At the Transmissive LCD, connect the DVI cable, Figure 2-38. Figure 2-38 Connect the DVI cable. A 4 Holding the Transmissive LCD vertically from the top, place the bottom of the Transmissive LCD into the lower bracket holes and slowly rotate the top of the Transmissive LCD toward the game until the Transmissive LCD engages the holding springs, Figure 2-39 (A). Figure 2-39 Replace the Transmissive LCD. A B 5 At the Transmissive LCD, connect the Reel Harness to the TOUCH SCREEN connector (J4), on the Bulkhead Board, Figure 2-25 (A). 6 Close and lock the Main Door. February 2009 Installing the Accessory Box Installing the Accessory Box 2-25 This section describes the steps to secure and connect a standard Accessory Box to a BB2. Complete the following steps: NOTE: A 17" Accessory Box is also available for certain jurisdictions. ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap attached to the Accessory Box. 1 If applicable, prepare the Accessory Box for installation. a Remove the Accessory Box Crown by pushing the latches, Figure 2-40 (A), (located at the bottom of the left and right flanges) outward, and lifting the crown off the Accessory Box, Figure 2-40 (B). Figure 2-40 Remove the Accessory Box Crown. B A 16-022128-03 2-26 Chapter 2: Installation and Setup b Remove and hold the Accessory Box LCD by lifting it up and then out of the bracket, Figure 2-41 (A). Figure 2-41 Remove the Accessory Box LCD. A c Disconnect the VGA cable, Figure 2-42 (A). Figure 2-42 Disconnect Accessory Box LCD connections. A B d Disconnect the power cable from the back of the LCD, Figure 2-42 (B). e Place the LCD in a safe location. 2 Four posts are located at the top of the game cabinet that are spring-loaded to accommodate various thicknesses of Accessory Boxes, Figure 2-43 (A). Figure 2-43 Accessory Box Posts. A CAUTION: Two technicians may be required to lift the Accessory Box onto the game cabinet. February 2009 Installing the Accessory Box 2-27 3 If appropriate, together with another technician, carefully lift the Accessory Box onto game and align over posts, Figure 2-44 (A). Figure 2-44 Accessory Box on posts. B A A A C A C D 4 Slide back the Accessory Box to engage with posts, Figure 2-44 (B). 5 To secure the Accesory Box, use a #2 Phillips screwdriver or ratchet with a 1/4" socket to install two #8-32 screws at the front of the Accessory Box, Figure 2-44 (C). 6 Secure the #8-32 screws, Figure 2-44 (D). CAUTION: For safety, it is critical that the two #8-32 screws are installed and are secured. 7 Run the cables for the Accessory Box into the game cabinet. 8 Connect the fan and tower lamp cables to the cabinet (see Electronic Connections on page 2-29). 9 Connect the VGA cable to the CPU Enclosure (see Verify CPU-NXT2 Connections on page 2-11). 10 Reinstall the LCD: a Rest the bottom edge of the LCD on top of the game cabinet. b Connect the VGA cable to the LCD, Figure 2-45 (A). Figure 2-45 Connect Accessory Box LCD connections. A 16-022128-03 B 2-28 Chapter 2: Installation and Setup c Connect the power cable to the LCD, Figure 2-45 (B). d Lift the Accessory Box LCD on the Accessory Box LCD brackets, Figure 2-46 (A). Figure 2-46 Replace the Accessory Box LCD. 11 Replace the Accessory Box Crown by aligning it with the front of the Accessory Box and then sliding it down until the latches engage, Figure 2-47. Figure 2-47 Replace the Accessory Box Crown. A February 2009 Electronic Connections Electronic Connections 2-29 Confirm or make the connections to the Left Cable Channel and Right Cable Channel by completing the following steps. ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 1 Access the Cable Channels by performing the steps in Removing the Transmissive LCD and Reels on page 2-17. 2 Make or verify connections for the Left Cable Channel. Refer to Figure 2-48 and Table 2-9 as needed. Table 2-9 Left Wire Harness Connectors. Channel ID 16-022128-03 Function A Aux DC Power (8-pin) B LCD Power (4-pin) C LCD Power (4-pin) D +12VDC/+24VDC (3-pin) E +12VDC/+24VDC (3-pin) F +12VDC/+24VDC (3-pin) G +12VDC/+24VDC (3-pin) H +12VDC/+24VDC (3-pin) I +12VDC/+24VDC (3-pin) J +12VDC/+24VDC K Touch Screen Communication (6-pin) L Top Box Communication (8-pin) M Player Tracking Power Monitor and Auxiliary Fill Switch (12-pin) N Tower Light (6-pin) O Top Box Door and Auxiliary Logic (4-pin) P Player Tracking, Top Box Door, and Auxiliary Logic (10-pin) Q Player Tracking and Cabinet (24-pin) Switches Figure 2-48 Left Wire Harness Connections 2-30 Chapter 2: Installation and Setup 3 Make or verify connections for the Right Cable Channel. Refer to Table 2-10 and Figure 2-49, as needed. Table 2-10 Right Wire Harness Connectors. Channel ID Figure 2-49 Right Wire Harness Connections. Function A Switched AC (5-pin) B Service Lamp Switch (6-pin) C Player Tracking, Unswitched AC (3-pin) D Player Tracking, Unswitched AC (IEC) 4 Reinstall the Reels and Transmissive Reels LCD by performing the steps in Replacing the Transmissive LCD and Reels on page 2-21. Starting the Game This section provides instructions for inserting software into the CPU-NXT2. Check/Install SPI Depending on the jurisdiction, the SPI, Figure 2-50 (A), and BIOS Firmware Hub, Figure 2-50 (B), and BIOS Firmware may not ship with CPU-NXT2. Before installing CPU-NXT2, verify that each chip is fully seated. Hub Figure 2-50 SPI and BIOS Firmware Hub installed in CPU-NXT2. A B February 2009 Starting the Game 2-31 Performing a RAM Follow the steps below to perform a RAM Clear on CPU-NXT2: Clear CAUTION: This procedure erases stored information. Do not clear the RAM and install software unless Casino management has authorized the process. 1 Open CPU-NXT2 Enclosure Door to access the CompactFlash drive. CAUTION: The game MUST be powered OFF before inserting or removing CompactFlash cards. Inserting or removing a card with the power ON may cause permanent damage and data corruption. 2 Install the RAM Clear CompactFlash card into the OS CompactFlash slot at board location, Figure 2-51 (A). WARNING: Do not force the RAM Clear CompactFlash card into the slot. If the card does not engage easily, it is likely installed backwards. Figure 2-51 Install RAM Clear CompactFlash card. A 3 Close and lock CPU-NXT2 Enclosure Door. 4 Turn the game power to ON. 5 The machine boots and a progress indicator with the WMS logo displays while the RAM Clear process initializes, Figure 2-52. Figure 2-52 Game initialization screen. 16-022128-03 2-32 Chapter 2: Installation and Setup The game completes the RAM Clear and displays the message in Figure 2-53. Figure 2-53 RAM Clear message. 6 Power the game OFF. 7 Remove the RAM Clear CompactFlash card. 8 Install the game software card into the game CompactFlash slot. 9 Install the Operating System (OS) CompactFlash card into the OS CompactFlash slot. 10 Power the game ON. Install the Complete the following steps to install the CompactFlash Cards: CompactFlash 1 With the Logic Door Open or removed, install the two CompactFlash cards by gently pushing Cards down on the center of the card, Figure 2-54. If applicable, install the game software card into the game CompactFlash slot on left, Figure 2-54 (A). Install the Operating System (OS) card into the OS CompactFlash slot on right, Figure 2-54 (B). WARNING: Do not force the CompactFlash card down. If the card does not engage easily, it is likely installed backwards. Figure 2-54 CompactFlash cards installed, opening Logic Door. A B February 2009 Starting the Game 2-33 2 Close the Logic Door and turn the lock to the left, Figure 2-55. Figure 2-55 Lock Logic Door (left), and close-up (right). NOTE: If the Logic Door detaches, reinstall it by first engaging the left mounting pin, Figure 2-56 (A), turning the Logic Door Key to the right, and pushing the Logic Door slightly to the left to engage the right mounting pin. Figure 2-56 Close/Install Logic Door. A 16-022128-03 2-34 Chapter 2: Installation and Setup 3 If applicable, reconnect the cables on the CPU-NXT 2, Figure 2-57 (A), as defined in Table 2-11. Figure 2-57 Connections to the CPU-NXT2. A B C D Table 2-11 CPU Enclosure Connections. Connection Location USB Port (4) Figure 2-57 (A) VGA Video Port Figure 2-57 (B) DVI Video Port Figure 2-57 (C) SPDIF Port Figure 2-57 (D) 4 Remove the ESD wrist strap from the game. 5 Set the game Power Switch to ON. The game boots for several minutes. As the game activates, the peripherals are started and configured. February 2009 Starting the Game 2-35 OLED Start-UP This section describes the start-up sequence for the BB2 of the OLED Button Panel. The states of Sequence the OLED Button Panel during the start-up sequence, Figure 2-58, are described in Table 2-12. Figure 2-58 States of OLED during start-up. B A D C F E Table 2-12 Start-up States of OLED Button Panel. State of Button #1 (largest button) State of Buttons #2 through #13 Meaning OLED display on, with lowest intensity color, Figure 2-58 (A). Same as OLED Button #1. Initial Power-Up, No USB Connection detected. OLED display on, with 16 intensity color, Figure 2-58 (C). Same as OLED Button #1. USB Connection detected during initial Power-Up. OLED display blank, One White Flashing LED, Figure 2-58 (C). OLED displays blank, LEDs off. No USB Connection detected (AFTER an initial USB Connection had been established). OLED display blank, red LED, Figure 2-58 (D). Same as OLED Button #1. Loading images from game software. OLED display blank, red LED circles screen, Figure 2-58 (E). OLED display on, with 16 intensity color. Loading images into Button #1 only. Images Display, yellow or blue LEDs functional, Figure 2-58 (F). Same as OLED Button #1. Ready for game play. Reference Installation Bulletin 16-023444-xx OLED Button Panel for BB2 and BBU for more information. 16-022128-03 2-36 Chapter 2: Installation and Setup February 2009 Chapter 3 Maintenance Table of Contents Overview....................................................................................... 3-2 ESD Prevention............................................................................ 3-2 Cleaning the Game ...................................................................... 3-2 Game Cabinet...................................................................................3-2 LCD...................................................................................................3-2 Bill Acceptor ......................................................................................3-3 Printer ...............................................................................................3-3 Removing the Bill Acceptor and Cashbox ................................ 3-3 Remove the Bill Acceptor..................................................................3-3 Exchange Cashboxes .......................................................................3-5 Coin Handling Maintenance........................................................ 3-5 Remove the Hopper..........................................................................3-5 Install the Hopper..............................................................................3-6 Fill the Hopper...................................................................................3-7 Token/Coin Wiper Alignment.............................................................3-7 Remove the Coin Drop Chute from the Hopper................................3-8 Install the Coin Drop Chute on the Hopper .......................................3-9 Hopperless Mode: Coin Drop Chute Installation.............................3-10 Access the Coin Comparator .......................................................... 3-11 Mechanical Reels....................................................................... 3-12 Count Reel and Optic Band Stops ..................................................3-12 Removing a Mechanical Reel ................................................... 3-13 Remove the Reel Controller Board Assembly ................................3-13 Remove a Mechanical Reel ............................................................3-14 Remove the Reel Strip ....................................................................3-15 Replace Reel Strip ..........................................................................3-16 Replace the Optic Band ..................................................................3-17 Replace the Reel Drum & Associated Parts ...................................3-19 Replacing a Mechanical Reel.................................................... 3-22 Replace a Mechanical Reel ............................................................3-22 Replace the Reel Controller Board Assembly.................................3-23 Replace the Transmissive LCD.......................................................3-24 Replace the Reel Tray ....................................................................3-25 Reel Conversions ...................................................................... 3-26 Button Panel Maintenance........................................................ 3-26 Printer Replacement.................................................................. 3-26 Power Supply Replacement...................................................... 3-28 Replace Fuses ................................................................................3-30 Replace the Mechanical Arm Mechanism.......................................3-31 Bose® Audio System Maintenance.......................................... 3-46 February 2009 16-022128-03 3-2 Chapter 3: Maintenance Overview This chapter provides basic information about maintaining the Bluebird 2 Mechanical (BB2-Mech) gaming machine. WMS games function optimally with periodic maintenance. The tasks in this section are performed by personnel that fit into three categories: Drop Crew Attendants Technicians Table 3-1 identifies the tasks performed by these personnel: Table 3-1 Division of maintenance responsibilities Tasks ESD Prevention Drop Crew Attendants Technicians Removing the Cashbox X Collecting Coins from the Drop Box X Filling the Hopper X X Removing Coin Acceptor X X Cleaning game exterior X X Installing paper into printer X X Adjusting coin diverter X X Removing Coin Acceptor X Teaching Coin Acceptor X Unlearning a Coin X Routing Coin Acceptor cables X Reading Meters X Maintaining Bill Acceptor components X Maintaining the Hopper X Removing Optical Boards X Depending on the procedure, measures must be taken to prevent electrical shock and/or electrostatic discharge (ESD) when servicing the game. See Preventing Injury and Damage in the About this Guide chapter for details on ESD prevention. ESD: Ensure that you take the following measures to prevent ESD: Cleaning the Game Turn the game OFF at the Power Switch. Wear an ESD wrist strap. Cleaning of the game exterior should be performed every day and the peripherals should be inspected and maintained at increments listed by the manufacturer. See 16-020839-xx Manual: Peripherals for Bluebird Upright (BBU) & Slant (BBS) for details concerning each component. This section provides only basic cleaning information. CAUTION: This game must not be cleaned by a water jet, and is not suitable for installation in an area where a water jet is used. Game Cabinet Use a small vacuum cleaner to clean hard-to-reach and narrow places in the cabinet. Then, use a non-ammonia, non-alcohol cleaning solution to clean the game exterior. Never spray the solution directly onto the game. Instead, spray a soft, lint-free cloth and wipe the game exterior. LCD A 50/50 mixture of distilled water and isopropyl alcohol is acceptable to use on the LCD. Never spray liquid directly onto the LCD. Spray liquid onto a non-abrasive, soft cotton cloth and wipe the LCD. Never use materials such as paper towels, which can cause scratches and damage the LCD. February 2009 Removing the Bill Acceptor and Cashbox 3-3 CAUTION: The following cleaners should NOT be used on the LCD: Acetone Ethyl alcohol Ethyl acid Ammonia Methyl chloride Bill Acceptor The Bill Acceptor should be cleaned with a lint-free cloth lightly moistened in a mild detergent to clean the optical sensor lenses and magnetic heads. Printer Use a soft brush or a lint free cloth to clean the ticket path. Removing the Bill Acceptor and Cashbox The procedures in this section describe how to remove the Bill Acceptor and Cashbox. Remove the Bill Complete the following steps to remove the Bill Acceptor from the game: Acceptor 1 Unlock and open the Lower Door. 2 Unlock and open the Bill Acceptor door, Figure 3-1 (A). Figure 3-1 Press Down Bill Acceptor Door. A 16-022128-03 3-4 Chapter 3: Maintenance 3 Press down on the release lever, Figure 3-2 (A), and slide the Bill Acceptor out of the game. Figure 3-2 Press Down Bill Acceptor release lever. A A 4 Slide in the replacement Bill Acceptor until the release lever clicks into place. 5 Close the Bill Acceptor door. 6 Close and lock the Main Door. February 2009 Coin Handling Maintenance 3-5 Exchange When the Stacker Full tilt displays, the Cashbox must be exchanged with an empty Cashbox. Cashboxes Complete the following steps: 1 Unlock and open the Lower Door. 2 Unlock and open the Bill Acceptor door, Figure 3-3 (A). Figure 3-3 Open Bill Acceptor Door. A B 3 Slide the Cashbox out of the game, Figure 3-3 (B). 4 Slide an empty Cashbox into the game. 5 Close and lock the Bill Acceptor door. 6 Close and lock the Lower Door. Coin Handling Maintenance This section provides maintenance instructions for the components of coins and tokens. ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. Remove the Hopper Remove the Hopper by completing the following steps: 1 Unlock and open the Main Door. 2 Lift the Coin Tray releases, Figure 3-4 (A). Figure 3-4 Coin Tray releases. A B 16-022128-03 3-6 Chapter 3: Maintenance 3 Pull the Coin Tray forward and out, Figure 3-4 (B) then place the Coin Tray in a safe location. 4 Using the attached handle, slide the Hopper out of the game, Figure 3-5. Figure 3-5 Remove Hopper. Install the Hopper Install the Hopper by completing the following steps: ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 1 Using the attached handle, slide the Hopper into the game, Figure 3-5, by engaging the flanges at the bottom of the cabinet, Figure 3-6 (A). Figure 3-6 Engage flanges. A 2 Continue to slide the Hopper until the Blind Mate Connector seats, Figure 3-7. Figure 3-7 Slide Hopper. February 2009 3-7 Coin Handling Maintenance 3 Place the Coin Tray in front of the game, align, and slide into place, Figure 3-8 (A) until it latches. Figure 3-8 Slide Coin Tray. A 4 Close and lock the Main Door. Fill the Hopper Complete the following steps to fill the Hopper with coins or tokens for play when the Hopper empty tilt displays: WARNING: Use caution when filling the Hopper as it will become heavy. Improper handling can cause the Hopper to tip over, risking damage and injury. 1 Remove the Hopper as instructed in Remove the Hopper on page 3-5. 2 Remove any dust, dirt, and other foreign matter from the Hopper Bowl. 3 Fill the Hopper with coins up to the maximum level. 4 Replace the Hopper as instructed in Install the Hopper on page 3-6. Token/Coin Wiper To set the tolerance of the Hopper wiper alignment, complete the following steps: Alignment 1 Using an 4mm hex wrench, loosen the Allan screws, Figure 3-9 (A). Figure 3-9 Hopper wiper alignment. B A C D 2 Insert a token/coin into the token slot, Figure 3-9 (B). 3 Push the plate, Figure 3-9 (C), firmly against the back Hopper wheel housing, Figure 3-9 (D), and hold in place. 4 Snug the front part of the wiper, Figure 3-9 (C), firmly against the token. 5 Release the alignment plate and, using an Allan wrench, tighten the Allan screws, Figure 3-9 (A). 6 Make sure the coin moves freely under the wiper. 7 Remove the coin. 16-022128-03 3-8 Chapter 3: Maintenance Remove the Coin This section provides instructions to remove the Coin Drop Chute. Complete the following steps: Drop Chute from the 1 Remove the Hopper as instructed in Remove the Hopper on page 3-5. Hopper 2 Using a 8 mm nut driver, remove and save the screw securing the Coin Drop Chute Bracket to the Hopper, Figure 3-10 (A). Figure 3-10 Screw securing the Coin Drop Chute Bracket to Hopper. A 3 Separate the Coin Drop Chute from the Hopper by sliding the bracket out of the notch on the Hopper base, Figure 3-11 (A). Figure 3-11 Coin Drop Chute Bracket separated from Hopper. A 4 Using a 8 mm nut driver, remove and save the two screws holding the Coin Drop Chute Bracket to the existing Coin Drop Chute, Figure 3-12 (A). Figure 3-12 Screws securing the Coin Drop Chute Bracket to the Coin Drop Chute. A 5 Remove and save the Coin Drop Chute Bracket. February 2009 Coin Handling Maintenance 3-9 Install the Coin Drop This section provides instructions to install the Coin Drop Chute. Complete the following steps: Chute on the Hopper 1 Align the corresponding holes of the Coin Drop Chute Bracket with the Coin Drop Chute, by securing the Coin Drop Chute to the bottom two holes on the Coin Drop Chute Bracket, Figure 3-13 (A). Figure 3-13 Align holes. A 2 Using a 8 mm nut driver, secure the Coin Drop Chute Bracket to the Coin Drop Chute with the two screws removed in step 2, Figure 3-14 (A). Figure 3-14 Screws securing the Coin Drop Chute Bracket to the Coin Drop Chute. A 3 Connect the Coin Drop Chute Bracket to the Hopper by sliding the flange of the bracket into the notch of the Hopper base, Figure 3-15. Figure 3-15 Coin Drop Chute Bracket and Hopper. 16-022128-03 3-10 Chapter 3: Maintenance 4 Using a 8 mm nut driver, insert the screw and secure the Coin Drop Chute Bracket to the Hopper, Figure 3-16 (A). Figure 3-16 Screw securing the Coin Drop Chute Bracket to Hopper. A Hopperless Mode: This section provides instructions to install the Coin Drop Chute when the game does not contain a Coin Drop Chute Hopper. Complete the following steps: Installation 1 If applicable, remove the existing Hopper as instructed in Remove the Hopper on page 3-5. 2 If applicable, remove the existing Coin Drop Chute from the Hopper as instructed in see Remove the Coin Drop Chute from the Hopper on page 8. 3 Align the top two holes on the Coin Drop Chute Bracket with the holes on the existing or replacement Coin Drop Chute, Figure 3-17 (A). Figure 3-17 Align holes. A 4 Using a 8 mm nut driver, secure the Coin Drop Chute Bracket to the Coin Drop Chute with two screws, Figure 3-17. 5 Install the Coin Drop Chute by aligning the Coin Drop Chute Bracket with the first ridge of the right track and sliding into place, Figure 3-18. Figure 3-18 Align Coin Drop Chute Bracket and Coin Drop Chute. 6 Close and lock the Main Door. February 2009 Coin Handling Maintenance 3-11 Access the Coin To access the Coin Comparator, complete the following steps: Comparator 1 Unlock and open the Main Door. 2 Draw on the pull-pin of the Coin Diverter Control Board Bracket, Figure 3-19 (A). Figure 3-19 Tilt the Coin Diverter Control Board Bracket. B A 3 Tilt the Coin Diverter Control Board Bracket away from the Coin Comparator Bracket, Figure 3-19 (B). 4 Lift the Coin Comparator off the Coin Comparator bracket, Figure 3-20 (A). Figure 3-20 Remove the Coin Comparator. A 5 Reconfigure Coin Comparator (as described in 16-020839-xx Manual: Peripherals for the Bluebird Upright (BBU) and Slant (BBS)) or replace. 6 Seat the Coin Comparator onto the Coin Comparator bracket, Figure 3-20 (A). 7 Seat the Coin Diverter Control Board Bracket onto the Coin Comparator Bracket. The pull-pin snaps into place, Figure 3-19 (A). 8 Close and lock the Main Door. 16-022128-03 3-12 Chapter 3: Maintenance Mechanical Reels This section provides instructions for performing basic maintenance on the Mechanical Reel Mechanism, Figure 3-21. Figure 3-21 Parts of the Reel Mechanism (Reel Strip not shown for clarity). Lamp Array Optic Band Reel Harness E-Ring and Flat Washer Reel Drum NOTE: Depending on the game, all Reel Drums may receive identical Reel Strips or each reel number may receive a specific strip. Confirm that the proper Reel Strip is applied to the intended Reel Drum. Count Reel and Depending on the game theme, specific numbers of reels and stops are required. Optic Band Stops NOTE: See the theme Software Release Notification (SRN) to view all the required reel strip and optic band information. SRNs are available through the Customer Product Support Center at 866-967-4457 or at customersupport@wms.com. The number of symbols on a Reel Strip correspond to the number of stops on an Optic Band. Table 3-2 describes each of the reel and optic bands and their corresponding stops. Table 3-2 Reel Stop Counts. Part Numbers Description Number of Black Squares Number of Stops Strip Color 20-017024-01-18S band: optic 18 sylst 18 18 Orange 20-024289-00-22S band: optic 22 sylst-3line 22 22 Green February 2009 Removing a Mechanical Reel 3-13 To determine the number of stops on an Optic Band, count each of the black positions on either the orange or green Optic Band. The small double lines represent one position, which is a stop, Figure 3-22. Figure 3-22 Count Positions on the Optic Band (five shown). Stop #1 Removing a Mechanical Reel Stop #2 Stop #3 Stop #4 Stop #5 This section describes the steps to removing a Mechanical Reel from the game cabinet. Remove the Reel To remove the Reel Controller Board Assembly, complete the following steps: Controller Board Assembly ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wriststrap. 1 Under the Cabinet Shelf, identify the Reel Controller Board Assembly, Figure 3-23 (A). Figure 3-23 Reel Controller Board Assembly under Cabinet Shelf. B A 2 Under the Cabinet Shelf, on the left side, pull and hold the pull-pin, Figure 3-23 (B), to disengage the Reel Controller Board Assembly, Figure 3-23 (A). NOTE: Do not use the front thumbscrew. The front thumbscrew does not engage the Reel Controller Board Assembly to the Cabinet Shelf. 16-022128-03 3-14 Chapter 3: Maintenance 3 Pull the Reel Controller Board Assembly away from the Cabinet Shelf and turn upside down so that the connections are facing upward, Figure 3-24. Figure 3-24 Flipped over Reel Controller Board Assembly. A B C 4 Disconnect the SPN, Figure 3-24 (A), the reel, Figure 3-24 (B), and the power cables, Figure 3-24 (C). 5 Remove the Reel Controller Board Assembly. Remove a To remove a Mechanical Reel, complete the following steps: Mechanical Reel 1 Perform step 1 to step 5 in Remove the Reel Controller Board Assembly on page 3-13. 2 Lift the finger latch at the front of the Reel Mechanism, Figure 3-25 (A). Figure 3-25 Reel Mechanism latch. B A 3 Unhook the finger latch spring, Figure 3-25 (B). February 2009 Removing a Mechanical Reel 3-15 4 Pull the Reel Mechanism forward and lift off the Reel Tray, Figure 3-26 (A). Figure 3-26 Remove the Reel Mechanism. A 5 Place the Reel Mechanism in a safe location. NOTE: If removing multiple reels, set them aside, noting the sequence on the cable in which they were removed to ensure reinstallation in the same positions. Remove the Reel To remove the Reel Strip, complete the following steps: Strip ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 1 Detach the current Reel Strip by lifting the strip at the edge of the seam and raising it slightly. Slowly lift and pull the strip by the seam until it separates from the Reel Drum, Figure 3-27. Figure 3-27 Remove the Reel Strip. 2 Slowly and steadily pull the Reel Strip away from the Reel Drum until it is removed. 16-022128-03 3-16 Chapter 3: Maintenance Replace Reel Strip 1 On the Reel Drum, only one spoke is marked with an indicator, Figure 3-28 (A), that shows where the Reel Strip starts. Locate the indicator. Figure 3-28 Locate the starting location for the tape and the Reel Strips with the indicator. A 2 On the Reel Drum, align the notches of the Reel Strip, Figure 3-29 (A), with the indicator protrusions on the sides of the Reel Drum, Figure 3-29 (B). Affix by applying pressure to the front of the Reel Strip. To avoid deforming, support the inside of the Reel Drum with your hand while adhering the Reel Strip. Figure 3-29 Wrap the Reel Strip around the Reel Drum in display-readable direction. A B 3 Rotate the Reel Drum while tightly wrapping the new Reel Strip around the drum and sliding the strip into the channels on each side of the Reel Drum, Figure 3-29. NOTE: With the Reel Mechanism chassis to the left of the Reel Drum, confirm that the images on the Reel Strip are in the display-readable direction (not upside-down), Figure 3-29. February 2009 Removing a Mechanical Reel 3-17 4 The adhesive for the Reel Strips is a special tape (20-000477) that deposits a glue residue. When the tape is applied to the Reel Drum, and the tape backing is peeled, the exposed adhesive is ready for attaching the Reel Strip to the Reel Drum. Adhesive tape is already applied to the top end of the Reel Strip. Remove the backing from the adhesive, Figure 3-30. Figure 3-30 Prepare the adhesive at the top of the Reel Strip. 5 The top of the Reel Strip is designed to adhere over the bottom of the Reel Strip. Affix the top of the Reel Strip over the bottom of the strip and apply pressure, Figure 3-31. To avoid deforming, support the inside of the Reel Drum with your hand while adhering the Reel Strip. Figure 3-31 Adhere the Reel Strip together. Replace the Optic If applicable, replace the Optic Band by completing the following steps: Band 1 Remove the clear part number tab by tearing the tab along the micro perforations, Figure 3-32. Figure 3-32 Remove clear part number tab. 16-022128-03 3-18 Chapter 3: Maintenance 2 Remove the existing Optic Band by carefully and evenly pulling out each portion of the strip until it is freed from the pinchers, Figure 3-33. Figure 3-33 Remove the Optic Band. 3 Each Optic Band is notched with one large and two small notches, Figure 3-34. These notches enable easy and accurate installation of the Optic Band into the center of the Reel Drum. Figure 3-34 Optic Band notches. smaller notch smaller notch larger notch Align the large notch on the Optic Band with the largest key in the inner ring and start to slide the Optic Band into the pincher, Figure 3-35 (A). Figure 3-35 Install the Optic Band. C A B 4 While continuing to align the notches to keys Figure 3-35 (B) in the inner ring, slide the Optic Band into the inner ring using the pinchers, Figure 3-35 (C), to hold the Optic Band into place. February 2009 Removing a Mechanical Reel 3-19 5 Complete installing the Optic Band by sliding the end of the strip behind the beginning edge, Figure 3-36. Figure 3-36 Complete the installation of the Optic Band. Replace the Reel When the Reel Drum or associated parts require replacement, complete the following steps: Drum & Associated 1 Using a small flathead screwdriver, slide off the Reel Drum E-ring, Figure 3-37 (A), and save for Parts reuse. Figure 3-37 Reel Drum E-ring. A 16-022128-03 3-20 Chapter 3: Maintenance 2 Remove the Reel Drum flat washer, Figure 3-38 (A), and save for reuse. Figure 3-38 Reel Drum E-ring and flat washer. A 3 Remove the Reel Drum Figure 3-39, and save for reuse. Figure 3-39 Remove Reel. February 2009 Removing a Mechanical Reel 3-21 4 Remove the four rubber O-rings from the T-top of the motor shaft, Figure 3-40, and discard them. CAUTION: Never reuse O-rings. Figure 3-40 Remove rubber O-rings. 5 Install four new rubber O-rings (20-000536) onto the T-top of the motor shaft. 6 Position the saved Reel Drum onto the motor shaft, aligning the T-top with the Reel Drum, Figure 3-41. Figure 3-41 Position the T-top with the Reel Drum (left: side view; right: top view). 7 Push the saved Reel Drum completely onto the T-top, Figure 3-41. 8 Replace the saved Reel Drum flat washer onto the motor shaft. 9 Using needle-nosed pliers, slide the saved Reel Drum E-ring, Figure 3-37, onto the motor shaft. 16-022128-03 3-22 Chapter 3: Maintenance Replacing a Mechanical Reel This section describes the steps to replacing a Mechanical Reel in the game cabinet. Replace a To replace a Mechanical Reel, complete the following steps: Mechanical Reel ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 1 Place the Reel Mechanism on the Cabinet Shelf, align with the track, and push the Reel Mechanism into game, Figure 3-42 (A). Figure 3-42 Push the Reel Mechanism into game. A 2 Hook the finger latch spring onto the Cabinet Shelf, Figure 3-43 (A). Figure 3-43 Hook the finger latch spring. A B 3 Press down the finger latch at the front of the Reel Mechanism, Figure 3-43 (B). February 2009 Replacing a Mechanical Reel 3-23 Replace the Reel To replace the Reel Controller Board Assembly, complete the following steps. Controller Board Assembly ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wriststrap. 1 Perform step 2 to step 5 in Remove a Mechanical Reel on page 3-14. 2 Under the Cabinet Shelf, identify the Reel Controller Board Assembly, Figure 3-44 (A). Figure 3-44 Reel Controller Board Assembly under Cabinet Shelf. B A 3 Under the Cabinet Shelf, on the left side, pull and hold the pull-pin, Figure 3-44 (B), to disengage the Reel Controller Board Assembly, Figure 3-44 (A). NOTE: Do not use the front thumbscrew. The front thumbscrew does not engage the Reel Controller Board Assembly to the Cabinet Shelf. 4 Pull the Reel Controller Board Assembly away from the Cabinet Shelf and turn upside down so that the connections are facing upward, Figure 3-45. Figure 3-45 Flipped over Reel Controller Board Assembly. A B C 5 Disconnect the SPN, Figure 3-45 (A), the reel, Figure 3-45 (B), and the power cables, Figure 3-45 (C). 6 Remove the Reel Controller Board Assembly. 7 While holding the replacement Reel Controller Board Assembly, plug in the SPN, Figure 3-45 (A), the reel, Figure 3-45 (B), and the power cables, Figure 3-45 (C). 8 Turn the Reel Controller Board Assembly so that the connections are facing downward. 9 Using the pull-pin, remount the Reel Controller Board Assembly, Figure 3-48 (A). 16-022128-03 3-24 Chapter 3: Maintenance Replace the To replace the Transmissive LCD, complete the following steps: Transmissive LCD CAUTION: A second technician is required when moving the Transmissive LCD into the game. 1 Lift the Transmissive LCD near the cabinet and hold, Figure 3-46. Figure 3-46 Lift and hold the Transmissive LCD. 2 Drop TOUCH SCREEN power cable through left side of Cabinet Shelf. 3 At the Transmissive LCD, connect the DVI cable, Figure 3-47. Figure 3-47 Connect the DVI cable. A February 2009 Replacing a Mechanical Reel 3-25 4 Holding the Transmissive LCD vertically from the top, place the bottom of the Transmissive LCD into the lower bracket holes and slowly rotate the top of the Transmissive LCD toward the game until the Transmissive LCD engages the holding springs, Figure 3-48 (A). Figure 3-48 Replace the Transmissive LCD. A B 5 At the Transmissive LCD, connect the Reel Harness to the TOUCH SCREEN connector (J4), on the Bulkhead Board, Figure 2-25 (A). Replace the Reel To replace the Reel Tray, complete the following steps: Tray NOTE: The Cabinet Shelf supports 3 and 5 reel versions, but the Transmissive Reel LCD must be changed if the number of reels changes. ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wriststrap. 1 Remove all the existing reels by performing step 1 to step 5 in Remove a Mechanical Reel on page 3-14. 2 To remove the Reel Tray, press the tabs located on the left and right sides, Figure 3-49 (A), and slide the Reel Tray out from the Cabinet Shelf, Figure 3-49 (B). Figure 3-49 Remove Reel Tray from Cabinet Shelf. B C A 3 Insert the replacement Reel Tray onto the Cabinet Shelf until the tabs lock, Figure 3-49 (C). 4 Perform step 1 to step 5 in Replacing a Mechanical Reel on page 3-22. 16-022128-03 3-26 Chapter 3: Maintenance Reel Conversions This section contains the procedures for reel conversions. There are six types of conversions: 3-reel to 5-reel 5-reel to 3-reel video to 3-reel video to 5-reel 5-reel to video 3-reel to video NOTE: The 3-reel to 5-reel and 5-reel to 3-reel conversions do not require the entire Reel Tray, only the Reel Mechanisms. NOTE: The BB2-Mech Transmissive Reel Cabinet Shelf is flexible between a three-reel and fivereel Reel Tray, but the Transmissive Reel LCD must be changed if the number of reels changes. ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wriststrap. 1 Remove all the existing reels by performing step 1 to step 5 in Removing a Mechanical Reel on page 3-13. 2 To remove the Reel Tray, press the tabs located on the left and right sides, Figure 3-50 (A), and lift the Reel Tray from the Cabinet Shelf, Figure 3-50 (B). Figure 3-50 Remove Reel Tray from Cabinet Shelf. B C A NOTE: The new Reel Tray may come preassembled. 3 After converting to other reel or video as appropriate, insert the replacement Reel Tray onto the Cabinet Shelf until the tabs lock, Figure 3-49 (C). Button Panel Maintenance Reference Installation Bulletin 16-023444-xx OLED Button Panel for BB2 and BBU for instructions on installing the Button Panel and firmware. Printer Replacement To replace the Printer, complete the following steps: ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 1 Unlock and open the Main Door. February 2009 Printer Replacement 3-27 2 Pull the Printer Tray latch, Figure 3-51, forward until it releases the Printer. Figure 3-51 Pull the Printer Tray latch. 3 Lift the Printer to detach from the Printer Tray, Figure 3-52. Figure 3-52 Detach the Printer Tray. 4 Remove the existing printer, Figure 3-53 Figure 3-53 Remove the printer. 5 Disconnect the printer cables from the existing printer. 6 Remove the four mounting pins from the old printer and install on the replacement printer. 7 Connect the printer cables to the replacement printer. 16-022128-03 3-28 Chapter 3: Maintenance 8 Place the replacement Printer on the Printer Tray with the mounting pins penetrating the holes, Figure 3-54. Figure 3-54 Attach the Printer Tray. 9 Push the printer tray latch until it secures the replacement Printer, Figure 3-55. Figure 3-55 Push the Printer Tray latch. Power Supply Replacement To replace the Power Supply, complete the following steps: ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Remove the AC Line Cord from the Power Supply. Wear an ESD wrist strap. 1 Unlock and open the Main Door. 2 Disconnect the cables connected to the Power Supply, Figure 3-56. Figure 3-56 Disconnect cables from Power Supply. February 2009 Power Supply Replacement 3-29 3 Loosen the thumbscrew, Figure 3-57 (A), or, if applicable, with an 11/32" nut driver, remove and save the one Keps nut securing the Power Supply Support Bracket to the Power Supply Mounting Bracket, Figure 3-57 (B). Figure 3-57 Loosen thumbscrew (left), or remove Keps nut (right). A B 4 Remove and save the Power Supply Support Bracket, Figure 3-58 (A). Figure 3-58 Remove and save the Power Supply Support Bracket. A A 5 Pull the existing Power Supply off the Power Supply Shelf, Figure 3-59 (A), in the back of the cabinet and remove from the game. Figure 3-59 Remove Power Supply from Power Supply Shelf. A 6 Place the replacement Power Supply on the Power Supply Shelf in the back of the cabinet, Figure 3-59 (A). 7 Attach the saved Power Supply Support Bracket by attaching it to the replacement Power Supply, Figure 3-58 (A). 8 Tighten the thumbscrew, Figure 3-57 (A), or, if applicable, with an 11/32 nut driver, tighten the one saved Keps nut to secure the Power Supply Support Bracket to the Power Supply Mounting Bracket, Figure 3-57 (B). 9 Connect the cables to the replacement Power Supply, Figure 3-56. 10 Remove ESD wrist strap. 11 Power ON the game. 16-022128-03 3-30 Chapter 3: Maintenance 12 Lock and close the Main Door. Replace Fuses To replace the Power Supply fuses, complete the following steps: ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Remove the AC Line Cord from the Power Supply. Wear an ESD wrist strap. 1 Unlock and open the Main Door. 2 Confirm that the AC Line Cord is disconnected from the Power Supply, Figure 3-60 (A). Figure 3-60 Location of the AC INPUT plug. B C A 3 To replace the switched AC output fuse, use a flathead screwdriver to remove the fuseholder, Figure 3-60 (B). 4 To remove the fuse from the fuseholder, use a flathead screwdriver to insert and secure the replacement fuse (T3, 15A/250V) and holder, Figure 3-60 (B). 5 To replace the unswitched AC output fuse, use a flathead screwdriver to remove the fuseholder, Figure 3-60 (C). 6 To remove the fuse from the fuseholder, use a flathead screwdriver to insert and secure the replacement fuse (T3, 15A/250V) and holder, Figure 3-60 (C). 7 Reconnect the AC Line Cord. 8 Power ON the game. 9 Lock and close the Main Door. February 2009 Power Supply Replacement Replace the To replace the Mechanical Arm Mechanism, complete the following steps: Mechanical Arm Mechanism ESD: Ensure that you take the following measures to prevent ESD: Turn the game OFF at the Power Switch. Remove the AC Line Cord from the Power Supply. Wear an ESD wrist strap. 1 Unlock and open the Main Door. 2 Unlock and open the Lower Door. 3 Unlock and open the Bill Acceptor door, Figure 3-61 (A). Figure 3-61 Press Down Bill Acceptor Door. A 16-022128-03 3-31 3-32 Chapter 3: Maintenance 4 Press down on the release lever, Figure 3-62 (A), and slide the Bill Acceptor Head forward, being sure to clear the brackets located under the Cabinet Shelf. Figure 3-62 Press Down Bill Acceptor release lever (left), slide Bill Acceptor Head from game (right), pull tab to release Bill Acceptor (bottom). B A D 5 Pull tab forward to release Bill Acceptor, Figure 3-62 (B). 6 Placing your hand under the Bill Acceptor Head, Figure 3-62 (C), lift and pull the Bill Acceptor forward and out of the game. February 2009 Power Supply Replacement 3-33 7 Disconnect the Bill Acceptor cable, Figure 3-63 (A), and remove the Bill Acceptor from the game. Figure 3-63 Disconnect Bill Acceptor cable. NEED PHOTO A 8 If applicable, disconnect the Bill Acceptor Spacer Plate cable and remove the Bill Acceptor Spacer Plate from the game, Figure 3-64. Figure 3-64 Disconnect Bill Acceptor Spacer Plate cable. NOTE: The type of Bill Acceptor used determines whether or not a Bill Acceptor Spacer Plate is installed in the game. 16-022128-03 3-34 Chapter 3: Maintenance 9 Via the left-side access hole located at the rear of the Bill Acceptor housing, use a 1/4" Allan wrench to loosen and remove the 5/16"-24x3.5 socket head cap screw securing the Mechanical Arm Mechanism, Figure 3-65. Figure 3-65 Remove screw securing Mechanical Arm Mechanism. 10 Remove the Pull Arm, Figure 3-66 (A). Figure 3-66 Remove Pull Arm and hub. NEED PHOTO A B 11 Remove the hub, Figure 3-66 (B). February 2009 Power Supply Replacement 3-35 12 Using a 11/32" nut driver, loosen and remove five 8/32" Keps nuts located inside the cabinet on the right side, Figure 3-67, in order to remove the laminate panel. Figure 3-67 Remove Keps nuts. 16-022128-03 3-36 Chapter 3: Maintenance 13 Swing the laminate panel away from the cabinet, then push it backwards, lifting the laminate panel away from the three hooks located on the right side panel, Figure 3-68 (A), Figure 3-68 (B). Figure 3-68 Swing laminate from cabinet (left), and lift laminate away-rear view (right). B A February 2009 Power Supply Replacement 3-37 14 Using a #2 Phillips screwdriver, loosen and remove four #10-24 FH HD screws securing the Mechanical Arm Mechanism, Figure 3-69. Figure 3-69 Loosen Mechanical Arm Mechanism screws. i 15 Carefully pull the Mechanical Arm Mechanism away from the game, making sure the cables are tucked inside so they are not pinched, Figure 3-70 (A). Figure 3-70 Pull Mechanical Arm Mechanism away from game. A 16-022128-03 3-38 Chapter 3: Maintenance 16 Disconnect the Mechanical Arm Mechanism cable, Figure 3-71. Figure 3-71 Disconnect Mechanical Arm Mechanism cable. 17 Remove the Mechanical Arm Mechanism from the game. 18 Connect the new Mechanical Arm Mechanism cable, Figure 3-72. Figure 3-72 Connect new Mechanical Arm Mechanism cable. February 2009 Power Supply Replacement 3-39 19 Carefully push the Mechanical Arm Mechanism towards the game, making sure the cables are tucked inside so they are not pinched, Figure 3-73 (A). Figure 3-73 Push Mechanical Arm Mechanism towards game. A 20 Using a #2 Phillips screwdriver, secure four #10-24 FH HD screws securing the arm mechanism, Figure 3-74. Figure 3-74 Secure screws. i 16-022128-03 3-40 Chapter 3: Maintenance 21 Lift the laminate panel onto the three hooks located on the right side panel, Figure 3-75 (A). Push the panel forward and swing it towards the cabinet, until properly seated, Figure 3-75 (B). Figure 3-75 Hook laminate to cabinet-rear view (left), and swing laminate towards cabinet (right). A B February 2009 Power Supply Replacement 3-41 22 Using a 11/32" nut driver, secure the five 8/32" Keps nuts located inside the cabinet on the right side, Figure 3-67, in order to reattach the laminate panel. Figure 3-76 Secure Keps nuts. 16-022128-03 3-42 Chapter 3: Maintenance 23 Secure the hub, Figure 3-77 (A). Figure 3-77 Secure the hub and Pull Arm. NEED PHOTO B A 24 Secure the Pull Arm, Figure 3-77 (A). 25 Via the left-side access hole located at the rear of the Bill Acceptor housing, use a 1/4" Allan wrench to secure the 5/16"-24x3.5 socket head cap screw securing the Mechanical Arm Mechanism, Figure 3-78. Figure 3-78 Tighten screw securing Mechanical Arm Mechanism. February 2009 Power Supply Replacement 3-43 26 If applicable, secure the Bill Acceptor Spacer Plate to the game, Figure 3-79, by connecting the Bill Acceptor Spacer Plate cable. Figure 3-79 Connect Bill Acceptor Spacer Plate cable. 27 Place the Bill Acceptor in the game and connect the Bill Acceptor cable, Figure 3-80 (A). Figure 3-80 Connect Bill Stacker cable. NEED PHOTO A 16-022128-03 3-44 Chapter 3: Maintenance 28 Placing your hand under the Bill Acceptor Head, Figure 3-81 (A), press Bill Acceptor Release Lever to slide forward, Figure 3-81 (B). Figure 3-81 Place hand under Bill Acceptor Head (top left), press Bill Acceptor Release Lever (top right), and push tab to secure Bill Acceptor (bottom left). C B C A D 29 Slide the Bill Acceptor into housing, making sure the pins engage, Figure 3-81 (C). NOTE: Confirm that the pins located on the Bill Acceptor slide properly into the housing. 30 Push the Bill Acceptor Head back until it clicks. 31 Push tab into place to secure Bill Acceptor, Figure 3-81 (D). February 2009 Power Supply Replacement 32 Close and lock the Bill Acceptor door, Figure 3-82 (A). Figure 3-82 Close Bill Acceptor Door. A 33 Close and lock open the Lower Door. 34 Close and lock the Main Door. 16-022128-03 3-45 3-46 Chapter 3: Maintenance Bose® Audio System Maintenance Complete the following steps to adjust the volume: NOTE: The Bose® Sound System contains no serviceable parts and must be replaced as a unit. Do not remove speaker screens. 1 Press the DIAGNOSTIC switch. The Administration Menu displays. 2 Select Setup. The Setup Menu displays, Figure 3-83. Figure 3-83 Setup Menu. 3 Select Sound Setup. The Sound Setup screen appears, Figure 3-84. Figure 3-84 Sound controls. A 4 Adjust the volume by touching the slider, Figure 3-84 (A), and moving your finger up or down, or pressing the (-) and (+) buttons. 5 Once the volume is set to the preferred level, select Save. The Setup Menu displays. February 2009 Chapter 4 Troubleshooting Table of Contents This chapter contains the following topics: Overview.................................................................................................... 4-1 ESD Prevention......................................................................................... 4-1 Tower Light Codes.................................................................................... 4-2 Basic Game Troubleshooting .................................................................. 4-3 Tilts............................................................................................................. 4-6 Major Tilts........................................................................................................ 4-6 Minor Tilts........................................................................................................ 4-6 Indicators................................................................................................... 4-7 Performing a RAM Clear .......................................................................... 4-7 Clearing a Tilt ............................................................................................ 4-9 Attendant Key Switch...................................................................................... 4-9 Diagnostic Switch............................................................................................ 4-9 Diagnostics ................................................................................................... 4-10 Bill Acceptor Test .......................................................................................... 4-10 Coin Acceptor Diagnostics............................................................................ 4-13 Printer Diagnostics........................................................................................ 4-14 Hopper Diagnostics....................................................................................... 4-16 Progressive Diagnostics........................................................................ 4-17 WMSP Diagnostics - Traffic Statistics ........................................................... 4-17 WMSP Diagnostics - Link Statistics .............................................................. 4-19 SPN Diagnostics ..................................................................................... 4-20 SPN Diagnostics - Traffic .............................................................................. 4-20 SPN Diagnostics - Link Statistics .................................................................. 4-21 SPN Devices - Diagnostics ........................................................................... 4-22 Overview Using SVC/GAT ....................................................................................... 4-24 Tilt Codes ................................................................................................ 4-26 Bluebird 2 Mechanical (BB2-Mech): Verify OLED Start-Up Sequence4-34 OLED Troubleshooting........................................................................... 4-35 CPU-NXT2 Failure Mode Analysis......................................................... 4-36 The purpose of this chapter is to guide the troubleshooting steps and considerations for the Bluebird 2 Mechanical (BB2-Mech) machine. In addition to several basic conditions, this chapter explains the functionality of diagnostic tools that thoroughly ensure game functionality, as well as tools for identifying operational errors in the game. Errors in game functionality are communicated via Tilt Codes, which display on the LCD when the error occurs. Reference the tables in the Tilt Codes section of this chapter for a complete list of Errors and Solutions. ESD Prevention Depending on the procedure, measures must be taken to prevent electrical shock and/or electrostatic discharge (ESD) when servicing the game. See Preventing Injury and Damage in the About this Guide chapter for details on ESD prevention. ESD: Ensure that you take the following measures to prevent ESD: February 2009 16-022128-03 Turn the game OFF at the Power Switch. Wear an ESD wrist strap. 4-2 Chapter 4: Troubleshooting Tower Light Codes The two-stage Tower Light on top of the game indicates game status. The game employs both stages of the Tower Light to convey information. The following table contains the typical Tower Light indicators (some jurisdictions have different Tower Light functionality). The upper stage of the Tower Light is the Attendant indicator; the lower stage is the Service indicator. The lights illuminate for several reasons, and characterize the exact nature of the event causing the indication. Each light has five states--Off, On, Slow Flash, Medium Flash, and Fast Flash. Fast Flash blinks eight times a second, Medium Flash blinks four times a second, and Slow Flash blinks twice per second. The Tower Light codes are described in Table 4-1. Table 4-1 Tower Light Troubleshooting. Typical Tower Light Codes Troubleshooting Guide Tower Light Stage Tower Light Activity Top Off Game is idle. On Change request or game disabled. Bottom Meaning Slow flash Tilt, Jackpot Mode, or low printer paper. Fast Flash Administration mode. Off Doors are closed and game is idle. On Doors are closed and game is disabled. Slow flash Jackpot mode. Med. Flash Main Door is open. Fast Flash Drop door is open. February 2009 Basic Game Troubleshooting Basic Game Troubleshooting Reference Table 4-2 for a list of basic BB2-Mech troubleshooting steps. Table 4-2 Basic Game Troubleshooting. Game Condition Troubleshooting Steps The game is plugged in and the Accessory Box LCD is blacked out. 1 Verify the VGA cable connection from the CPU to the Accessory Box LCD. 2 Verify the power cable is connected to the DC Distribution cables and to the LCD. 3 Check the LED lights on the right side of Bulkhead Board. 4 Reseat the CPU. 5 Replace the blacked out LCD. Verify if LED indicator is ON/OFF first and if video and power are applied. 6 Replace the CPU. 7 Replace the power supply. 8 Confirm the following: ETX CPU module is receiving power. Fan is spinning. The game is plugged in and the Transmissive LCD is blacked out. The game is plugged in and both LCDs are blacked out. No player tracking communication to the back end, Host Comm error, or Protocol error. Game comes up with a double call attendant window or No Trigger errors. Game keeps rebooting. 16-022128-03 4-3 BIOS Firmware Hub is properly installed. 1 Verify the DVI cable connection from the CPU to the Transmissive LCD. 2 Verify the power cable is connected to the DC Distribution cables and to the LCD. 3 Check the LED lights on the right side of Bulkhead Board. 4 Reseat the CPU. 5 Replace the blacked out LCD. Verify if LED indicator is ON/OFF first and if video and power are applied. 6 Replace the CPU. 7 Replace the power supply. 8 Confirm the following: ETX CPU module is receiving power. Fan is spinning. BIOS Firmware Hub is properly installed. 1 Verify the DVI cable connection from the CPU to the Transmissive LCD. 2 Verify the VGA cable connection from the CPU to the Accessory Box LCD. 3 Verify that the power cable is connected to the DC Distribution cables and to the LCD. 4 Verify that the DC Distribution cable is plugged into the Bulkhead Board. 5 Check the LED lights on the right side of Bulkhead Board. 6 Reseat the CPU. 7 Replace the blacked out LCD. Need to verify if LED indicator is ON/OFF first and if video and power are applied. 8 Replace the CPU. 9 Replace the power supply. 1 Configure the game options. 2 Configure the player tracking options on both the game and the back end. 3 Verify the +5V DCI connection on the Bulkhead Board from the power supply. 4 Check the LED power lights on the Bulkhead Board. 5 Verify the harness connection for the SMIB to Comm Ports 1 or 2 on the Bulkhead Board. 6 Replace the power supply. 7 Replace the SMIB. 1 Replace the BIOS chip. 2 Replace the SPI chip. 3 Replace both chips at the same time. 4 Replace the CPU. 1 Replace the power supply. 2 Replace the CPU. 4-4 Chapter 4: Troubleshooting Table 4-2 Basic Game Troubleshooting. (continued) Game Condition Troubleshooting Steps Programmable Button Panel buttons are not See "OLED Troubleshooting" on page 4-35. working. Game is not booting up all the way. Assert fail. Game and OS mismatch. Tower Light not working. Errors showing T, or P (Accessory Box Logic Door or Accessory Box Switch) with no Participation Accessory Box. 1 Verify the size of the RAM card on the CPU. 2 Replace the RAM card. 3 Replace the game CompactFlash Card. 4 Replace the Operating System (OS) CompactFlash card. 5 Replace the BIOS chip. 6 Check for shorts or loose wiring. 7 Replace the power supply. 8 Replace the CPU. 1 Replace the RAM card on the CPU. 2 Replace CPU. 3 Replace OS CompactFlash card. 4 Replace game CompactFlash card. 1 Replace OS CompactFlash Card. 2 Replace game CompactFlash Card. 3 Replace CPU. 1 Verify the Tower Light is connected to Left Cable Channel. 2 Verify connection J17 on the Bulkhead Board. 3 Replace Tower Light Bulbs. 4 Replace CPU. 5 Replace Bulkhead Board. 1 Verify connection to corresponding Wire Harness. 2 Verify connection J10 to Bulkhead Board. 3 Replace CPU. 4 Replace Bulkhead. Game does not seem to be receiving power. 1 Sleeping forever error. Game does not reboot properly. Verify connection to outlet. 2 Verify the Power Strip under the game to see if it has been tripped (if applicable). 3 Verify the line cord is connected to the power supply. 4 Replace power supply. 5 Replace CPU. 1 Perform a RAM Clear. 2 Replace CPU. Confirm the following: Check the LED power lights on the Bulkhead Board. All cables are properly connected. With CPU-NXT2 door open, the four power LEDs are lit (3.3V, 5V, 12V, and 15V). If power indicator LEDs are not lit, set the game Power Switch to OFF and verify that CPU-NXT2 Board is properly seated. CPU Fan does not spin. OS and game CompactFlash Cards are installed and fully seated. BIOS Firmware Hub is installed and fully seated. Confirm the following: CPU-NXT2 is overheated. Power cable on CPU Fan is properly connected. Confirm the following: Power cable on CPU Enclosure Fan is properly connected. Fan works. February 2009 Basic Game Troubleshooting 4-5 Table 4-2 Basic Game Troubleshooting. (continued) Game Condition Troubleshooting Steps All CPU LEDs (VGA_E, VGA_A, 3.3V, 5V, 12V, and 15V) remain lit for entire duration the game Power Switch is set to ON. Confirm the following: Display prompts user to use the touch screen to select an action while performing RAM Clear. The two options given are as follows: clear NVRAM clear NVRAM and EPROM BIOS Firmware Hub is properly installed. BIOS Firmware Hub is not damaged where connected to the socket. RAM card is present, properly installed, and free of debris. RAM is working properly by swapping it with a known good RAM card. Confirm the following: The RAM Clear CompactFlash card is installed in the OS CompactFlash slot. SPI chip is installed and in the proper orientation. If the SPI was previously installed in the incorrect orientation, it will require a replacement. 16-022128-03 All the pins of the SPI are free of damage and are inserted into their corresponding sockets. Error Text Displays: Confirm the following: PREPART DSS Signature Validation failed The non-conductive battery tabs were removed from CPU-NXT2 battery holder. The OS and game CompactFlash Cards are installed into their corresponding locations and are fully inserted. Complete the following steps to confirm: 1 Power down the game. 2 Remove the OS and game CompactFlash Cards. 3 Replace the OS and game CompactFlash Cards, ensuring they are securely installed. 4 Power up the game. 4-6 Tilts Chapter 4: Troubleshooting The game displays tilts when errors occur, a peripheral device needs service, or when game security is at risk. The game enters Tilt Mode when it cannot be played. NOTE: If the information in this section cannot resolve the issue, contact the Customer Product Support Center at 866.967.4457 or customersupport@wms.com. To list all the tilts pending on the game, insert and turn the Attendant Key Switch. The active tilts are listed on the right side of the screen, Figure 4-1 (A). Figure 4-1 Pending tilts. A Major Tilts When a game enters the Tilt Mode with a major tilt, game play cannot continue and requires the calling of an attendant, Figure 4-2. Figure 4-2 Call Attendant Prompt box. Complete the following steps to clear a major tilt: 1 To access the tilt, open the Main Door. The most recent major tilt displays in the prompt box, Figure 4-3. Figure 4-3 Major Tilt In Prompt box example. 2 See "Tilt Codes" on page 4-26 for steps on clearing the tilt. Minor Tilts Minor tilts, when game play can continue but requires some attention, display while in the Administration Mode or the Attendant Mode. Complete the following steps to clear a minor tilt: 1 To access the minor tilts, turn the Attendant Key Switch or press the DIAGNOSTIC Switch. The active tilts are listed on the right side of the screen, Figure 4-1 (A). 2 See "Tilt Codes" on page 4-26 for steps on clearing the tilts. February 2009 Indicators Indicators 4-7 Depending on the jurisdiction, some tilts and events display on the bottom of the Game Screen until cleared, Figure 4-4 (A). Figure 4-4 Tilts indicated on the Game screen. A Performing a RAM Clear Follow the steps below to perform a RAM Clear on CPU-NXT2: CAUTION: This procedure erases stored information. Do not clear the RAM and install software unless Casino management has authorized the process. 1 Unlock and open the Main Door. 2 Power the game OFF at the power switch. 3 Fasten a resistive type (1 or 10 Meg) ESD wrist strap on arm and ensure that it makes good skin contact, Figure 4-5 (A). Figure 4-5 ESD Wrist Strap on arm. A 4 Secure the clip end of the wrist strap to a ground braid on a game. 5 Unlock and open CPU-NXT2 Enclosure Door to access the CompactFlash slots. CAUTION: The game MUST be powered OFF before inserting or removing CompactFlash cards. Inserting or removing a card with the power ON may cause permanent damage and data corruption. 6 Remove Game and OS Compact Flash cards from slots. 7 Install the RAM Clear CompactFlash card into the OS CompactFlash slot, Figure 4-6 (B). WARNING: Do not force the RAM Clear CompactFlash card into the slot. If the card does not engage easily, it is likely installed backwards. Also, check to see if the BIOS and SPI chips are installed. If not, install them by lining up the notches on the chip and on the board. Align the pins up with the sockets on the board and gently push in the middle of the EEPROMS to insert the chip. 16-022128-03 4-8 Chapter 4: Troubleshooting 8 Turn the game power to ON. Figure 4-6 Installing CompactFlash cards. A B 9 The machine boots and a progress indicator with the WMS logo displays while the RAM Clear process initializes, Figure 4-7. Figure 4-7 Game Initialization screen. The game completes the RAM Clear and displays the message in Figure 4-8. Figure 4-8 RAM Clear message. 10 Power the game OFF at the power switch. 11 Remove the RAM Clear CompactFlash card. February 2009 Clearing a Tilt 4-9 12 Install the Game Software CompactFlash card into the Game CompactFlash slot, Figure 4-6 (A). 13 Install the OS CompactFlash card into the OS CompactFlash slot, Figure 4-6 (B). 14 Close and lock CPU-NXT2 Enclosure Door. 15 Power game ON. 16 Remove ESD wrist strap and store in a dry location. 17 Close and lock Main Door. Clearing a Tilt Many tilts are cleared by turning the Attendant Key Switch or pressing the DIAGNOSTIC Switch. This section identifies the location of each. Attendant Key On the BB2, Figure 4-9, the Attendant Key Switch is on the right side of the cabinet. Switch Figure 4-9 The BB2 Attendant Key Switch. Diagnostic Switch The Diagnostic Switch, Figure 4-10, is located under the Printer. Figure 4-10 Diagnostic Switch. 16-022128-03 4-10 Chapter 4: Troubleshooting Diagnostics The Diagnostics Menu, Figure 4-11, includes a Cash Devices option, which allows you to perform the following tests: Bill Acceptor Test (for tickets and vouchers) Coin Acceptor Test (counting coins sent to the Drop) Printer Test (printing a void ticket) Hopper Test NOTE: Before initiating any Cash Devices tests, ensure that the devices are correctly set. To set the device, select Setup from the Machine Setup screen, Figure 4-11. Figure 4-11 Machine Setup Menu. Bill Acceptor Test Complete the following steps to initiate a Bill Acceptor Test: 1 From the Administration Menu, select Diagnostics | Cash Device Diagnostics | Bill Validator, Figure 4-12. Figure 4-12 Bill Validator Menu. February 2009 Clearing a Tilt The Bill Validator Diagnostic screen displays, Figure 4-13. Figure 4-13 JCM Billval Diagnostic screen. 2 Insert a valid bill or voucher into the Bill Acceptor. 3 A message regarding the inserted bill or voucher displays, Figure 4-14 or Figure 4-15. Figure 4-14 JCM Billval Diagnostic screen: $20 bill example. Figure 4-15 JCM Billval Diagnostic screen: ticket. 16-022128-03 4-11 4-12 Chapter 4: Troubleshooting 4 Select Reject to return the bill or ticket. A message displays to denote the successful rejection, Figure 4-16. NOTE: After a time-out period, the Bill Acceptor rejects the bill or voucher automatically. Figure 4-16 JCM Billval Diagnostic screen. 5 Press Exit or Return to Game. An Exit banner displays for 2.5 seconds, ensuring that the Bill Acceptor is disabled. February 2009 Clearing a Tilt 4-13 Coin Acceptor Complete the following steps to access the Coin Acceptor Test: Diagnostics 1 From the Administration Menu, select Diagnostics | Cash Devices Diagnostics | Coin Acceptor, Figure 4-17. Figure 4-17 Cash Device Diagnostics Menu. The Coin Acceptor Diagnostic screen displays, Figure 4-18. Figure 4-18 Coin Acceptor Diagnostics screen. A B 2 Touch inside the Coin Acceptor field to toggle the setting to Enabled, Figure 4-18 (A). 3 Touch inside the Coin Diverter field to Coin To Drop to indicate where the coins are being routed, Figure 4-18 (B). 4 Insert coins. 5 The number of coins inserted increments each of the fields as follows: Coin To Drop = Coins routed to the Drop. Coin Total = The total number of coins. 6 Verify that the coin count increments each time a coin is inserted. NOTE: The coin count accumulated during this Diagnostic Test does not affect the Accounting Coin In meter. This coin count is for the purpose of testing the Coin Acceptor only. 7 When the test is complete, select Exit. 8 An Exit banner displays for 2.5 seconds to disable the Coin Acceptor. 16-022128-03 4-14 Chapter 4: Troubleshooting Printer Diagnostics Complete the following steps to test the Printer: 1 From the Administration Menu, select Diagnostics | Cash Devices Diagnostics | Printer, Figure 4-19. Figure 4-19 Cash Device Diagnostics Menu. The Printer Diagnostic screen displays, Figure 4-20. Figure 4-20 Printer Diagnostics screen. February 2009 Clearing a Tilt 2 Select Print Void Ticket. A ticket prints while displaying a message on the screen, Figure 4-21. Figure 4-21 Printer Diagnostics screen. 3 Verify that a ticket printed. 4 Select Exit once the test is complete. 16-022128-03 4-15 4-16 Chapter 4: Troubleshooting Hopper Diagnostics Complete the following steps to test the Hopper: 1 From the Administration Menu, select Diagnostics | Cash Devices Diagnostics | Hopper, Figure 4-22. Figure 4-22 Cash Devices Diagnostics Menu. The Hopper Diagnostic screen displays, Figure 4-23. Figure 4-23 Hopper Diagnostics screen. 2 Perform a 1-Coin test by selecting Paid 1 Coin. The Hopper dispenses a single coin and the Coin Paid counter increments to 1. 3 Perform a 10-Coin test by selecting Paid 10 Coins. The Hopper dispenses 10 coins and the Coin Paid counter increments to 10. 4 If necessary, select Hopper Shutoff to stop the Hopper from dispensing coins. 5 When the test is complete, select Exit. NOTE: Under special circumstances, such as when the Main Door is closed as the test is completing, an Exit banner displays for 2.5 seconds. February 2009 Progressive Diagnostics Progressive Diagnostics 4-17 Reference this section for Progressive Diagnostics: WMSP Traffic Statistics WMSP Link Statistics WMSP Diagnostics - This function displays WMS Progressive traffic data corresponding to the game. Complete the Traffic Statistics following steps: 1 From the Administration Menu, select Diagnostics | Network Diagnostics | WMSP Diagnostics. The Network Diagnostics Menu displays, Figure 4-24. Figure 4-24 Network Diagnostics Menu. The WMSP Diagnostics Menu displays Figure 4-25. Figure 4-25 WMSP Diagnostics Menu 16-022128-03 4-18 Chapter 4: Troubleshooting 2 Select WMSP Traffic Statistics to view data transfer information between the game and the Progressive System. This displays the WMSP/WSLL Traffic Statistics screen, Figure 4-26. Figure 4-26 WMSP/WSLL Traffic Statistics screen. 3 Select Update Data to refresh the displayed data. 4 Select Exit to return to the Administration Menu. February 2009 Progressive Diagnostics 4-19 WMSP Diagnostics - This function displays WMS Progressive statistical link data corresponding to the game. Complete Link Statistics the following steps: 1 From the Administration Menu, select Diagnostics | WMSP Diagnostics | WMSP Link Statistics, Figure 4-27. Figure 4-27 WMSP Diagnostics menu. The WMSP Link Statistics screen displays, Figure 4-28. Figure 4-28 WMSP Link Statistics screen. 2 Select Update Data to refresh the displayed data. 3 Select Exit to return to the Administration Menu. 16-022128-03 4-20 Chapter 4: Troubleshooting SPN Diagnostics The Progressive System is a Smart Peripheral Network (SPN) device. Reference this section for SPN Diagnostics. SPN Traffic Statistics SPN Link Statistics SPN Devices Diagnostics SPN Diagnostics - This function displays SPN traffic data corresponding to the game. Complete the following steps: Traffic This function displays SPN traffic data corresponding to the game. Complete the following steps: 1 From the Administration Menu, select Diagnostics | Network Diagnostics | SPN Diagnostics, Figure 4-29. Figure 4-29 SPN Diagnostics Menu. 2 Select SPN Traffic Statistics. The SPN Traffic Statistics screen displays, Figure 4-30. Figure 4-30 SPN Traffic Statistics screen. 3 Select Update Data to refresh the displayed data. 4 Select Exit to return to the Administration Menu. February 2009 SPN Diagnostics 4-21 SPN Diagnostics - This function displays SPN link data corresponding to the game. Complete the following steps: Link Statistics 1 From the Administration Menu, select Diagnostics | Network Diagnostics | SPN Diagnostics, Figure 4-31. Figure 4-31 SPN Diagnostics menu. 2 Select SPN Link Statistics. The SPN Link Statistics screen displays, Figure 4-32. Figure 4-32 SPN Link Statistics screen. 3 Select Update Data to refresh the displayed data. 4 Select Exit to return to the Administration Menu. 16-022128-03 4-22 Chapter 4: Troubleshooting SPN Devices - This function displays data for each individual SPN device in the game. Complete the following Diagnostics steps: 1 From the Administration Menu, select Diagnostics | Network Diagnostics | SPN Diagnostics, Figure 4-33. Figure 4-33 SPN Diagnostics menu. 2 Select SPN Device Diagnostics. The SPN Device Diagnostics screen displays with installed SPN devices and their firmware version data, Figure 4-34. Figure 4-34 SPN Device Diagnostics screen. February 2009 SPN Diagnostics 4-23 3 To perform an SPN device diagnostic test, select the Start button next to the desired device. The Device Diagnostics screen displays the device actively running its diagnostic test, Figure 4-35. Figure 4-35 SPN Device Diagnostics Test screen. See Table 4-3 for information on the individual SPN device diagnostic tests. Table 4-3 SPN device diagnostic tests. Test Description Mech Reels The Mechanical Reels spin to the home position and then revolve from symbol to symbol. The lights for the Mechanical Reels are also lit in sequence. Payline Lights up all the paylines. Progressive Meter Changes the color of the Progressive Meter display. Reel Illuminator Lights up all Reel Illuminator LEDs. Universal Animator Lights up all the LEDs in the Animator Button. 4 To end the diagnostic test, select Stop. 5 Select Exit to return to the Administration Menu. 16-022128-03 4-24 Chapter 4: Troubleshooting Using SVC/GAT Complete the following steps to use a software verification (SVC)/game authentication terminal (GAT) to verify game software components: 1 Unlock and open the Main Door. 2 Using an SVC or GAT terminal, connect a standard serial cable to the J3 connector on the CPU Board, Figure 4-37 (A). Figure 4-36 CPU Enclosure. A 3 Press the DIAGNOSTIC Switch. 4 Select SVC/GAT, Figure 4-37. Figure 4-37 SVC/GAT Menu. February 2009 Using SVC/GAT 4-25 5 Access the SVC Authentication Information screen by selecting GAT3. The SVC Authentication Information screen is displayed, Figure 4-38. Figure 4-38 SVC Authentication Information screen. Each component is automatically authenticated. The progress of the process is displayed for each individual component and for the entire series of components. NOTE: If necessary, consult the SVC/GAT documentation for more information on utilizing the application or terminal. 6 When testing is complete, select Exit. 7 Close and lock the Main Door. 16-022128-03 4-26 Tilt Codes Chapter 4: Troubleshooting Refer to Table 4-4 for a definition and possible solution(s) for the tilts displayed by a BB2-Mech game. Table 4-4 Tilt Codes. Display Definition Possible Solution(s) Assert Fail Message displays: NOTE: When doing a RAM Clear, be sure to wait for RAM clear to complete. Machine Fault Assert: Assertion=Success File=\SDG\framework\libslot\bid\tw entylineproxy. Function=voidCtwentylineProxy: activate[] BillVal Acceptor Service Door Open Bill Acceptor Service Door is open. Perform a RAM Clear. Check the CPU. Check memory card. Check software. Check the Bill Acceptor Service Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. BillVal Acceptor Jam The Bill Acceptor reported that an inserted bill or ticket is jamming the acceptor. Check the Bill Acceptor for jammed bills or tickets. BillVal Com Error Check the connections to the Bulkhead Board and Bill Acceptor. Check Device settings. Replace Bulkhead Board. Replace the Bill Acceptor head. Check the Bill Acceptor Door. Check door lever on left side of Bill Acceptor housing unit. Check connections on switch. Replace switch. Replace the CPU. BillVal Device Error BillVal Door Open The Bill Acceptor connector is disconnected or the Bill Acceptor head is removed. The Bill Acceptor reported that one of the following components has failed: Bill Acceptor Stack Motor Feed Motor RAM ROM Bill Acceptor Door is open. Replace Bulkhead Board. An attempt to open, close, read, or write through the COM port on the Bulkhead Board has failed. The Bulkhead Board is not communicating with the Bill Acceptor through the COM Port. Reseat Bill Acceptor and check if communication is restored. Replace Bill Acceptor. Replace Bulkhead Board. More than ten bills or tickets were rejected in a row. Open and close the Main Door. Clean and calibrate Bill Acceptor (if applicable). BillVal Stacker Full The Cashbox is full. Exchange cashbox with empty cashbox. BillVal Stacker Jam The Bill Acceptor reports a jam in the Cashbox. Check the Cashbox for jammed bills or tickets. Replace the Cashbox or verify that it is properly seated. Check connections on switch Replace switch. Replace the CPU. Replace Bulkhead Board. Check the Bill Acceptor for evidence of stringing or other cheating attempts. BillVal Port Error BillVal Reject Limit BillVal Stacker Open The Cashbox is removed. BillVal Tamper The Bill Acceptor reported a tamper. February 2009 Tilt Codes Table 4-4 Tilt Codes. (continued) Display Definition Possible Solution(s) CashOut To Host Failed Displays when attempting to cashout to the host and host fails to respond. Check host connection. Closure B Belly Door was closed. No action required. Error clears after one game is played. Closure D Drop Door was closed. No action required. Error clears after one game is played. Closure L Logic Door was closed. No action required. Error clears after one game is played. Closure M Main Door was closed. No action required. Error clears after one game is played. Closure P Accessory Box Logic Door was closed. No action required. Error clears after one game is played. Closure S Bill Acceptor Cashbox Door was closed. No action required. Error clears after one game is played. Closure T Accessory Box Main Door was closed. No action required. Error clears after one game is played. Closure V Bill Acceptor Door was closed. No action required. Error clears after one game is played. Coin Acceptor Device Error The Coin Acceptor reported a device error. For the MC40: The optics are blocked, 1.5 seconds Unblock optics A reverse coin was detected Clear tilt Null >250 milliseconds (stringing) Clear tilt There was no sense signal with an optic signal Replace MC40 For the IDX10: A slow or stuck coin Clear coin A reverse coin was detected Clear tilt Excessive bad coin count Test with known good coins. If this does not work, replace IDX10. System malfunction Clear tilt. If this does not work, replace IDX10. The Coin Acceptor reported that one or more coins are jammed in the coin path. Check Coin Acceptor and optics. Clear any jammed coins. Coin Acceptor System Error The Coin Acceptor detected that the coin in signals did not occur in the expected order. Check connection J13 at the Bulkhead Board. Coin Acceptor Tamper The Coin Acceptor reported that a tamper occurred. Check the Coin Acceptor for evidence of stringing or other attempts at cheating. If a sample coin is used, verify the sample coin is correct and properly seated. Replace the BIOS Firmware Hub. Replace the SPI chip. If this does not work, replace both the BIOS and SPI chips at the same time. Replace the CPU. Check the Drop Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Coin Acceptor Jam For the MC40 and the IDX10 C480434 and C480435, a tamper is reported if the sample coin was removed or if a reverse coin was detected. 16-022128-03 Double Call Attendant Two separate Call Attendant messages display. Drop Door Open Drop Door is open. 4-27 4-28 Chapter 4: Troubleshooting Table 4-4 Tilt Codes. (continued) Display Definition Possible Solution(s) EPROM Device Error Critical error: An improper or nonfunctional device was detected and all processes were suspended. Replace the Bulkhead Board. EPROM System Error Critical error: An invalid signature ID was detected and all processes were suspended. Perform a RAM Clear. Replace the CPU Board battery and RAM Clear. WARNING: Always disconnect AC Line Cord before removing and replacing batteries. Extra Coin Out The OS detected a coin out after the payout was complete. Check Hopper knife. Hard Meter 1 disconnected The meter connector is disconnected. Check the meter connection. If necessary, replace the meter harness. Replace the CPU. Replace Bulkhead Board. Check the meter connection. If necessary, replace the meter harness. Replace the CPU. Replace Bulkhead Board. Check the meter connection. If necessary, replace the meter harness. Replace the CPU. Replace Bulkhead Board. Check the meter connection. If necessary, replace the meter harness. Replace the CPU. Replace Bulkhead Board. Check the meter connection. If necessary, replace the meter harness. Replace the CPU. Replace Bulkhead Board. Check the meter connection. If necessary, replace the meter harness. Replace the CPU. Replace Bulkhead Board. Check the meter connection. If necessary, replace the meter harness. Check the meter connection. If necessary, replace the meter harness. Check the meter connection. If necessary, replace the meter harness. Check the meter connection. If necessary, replace the meter harness. Check the meter connection. If necessary, replace the meter harness. Check the meter connection. If necessary, replace the meter harness. Run SPN Diagnostics and make sure that the firmware version is correct. If the firmware is not correct, change the firmware and/or Progressive Meter. Run SPN Diagnostics and make sure that the firmware version is correct. If the firmware is not correct, change the firmware and/or Progressive Meter. Hard Meter 2 disconnected Hard Meter 3 disconnected Hard Meter 4 disconnected Hard Meter 5 disconnected Hard Meter 6 disconnected The meter connector is disconnected. The meter connector is disconnected. The meter connector is disconnected. The meter connector is disconnected. The meter connector is disconnected. Hard Meter 1 shorted The meter connector is shorted. Hard Meter 2 shorted The meter connector is shorted. Hard Meter 3 shorted The meter connector is shorted. Hard Meter 4 shorted The meter connector is shorted. Hard Meter 5 shorted The meter connector is shorted. Hard Meter 6 shorted The meter connector is shorted. IGM Bad Firmware Version The firmware installed in the Progressive Meter is the incorrect version or it is outdated. The incorrect Progressive Meter hardware is installed. InGameMeter Config Error The Progressive Meter was not able to configure itself properly. The Progressive Meter may not be supporting all of the progressive levels configured in physical display. February 2009 Tilt Codes Table 4-4 Tilt Codes. (continued) Display Definition Possible Solution(s) Lamp Matrix Command Timeout Lamp Matrix did not respond to the command sent. Clear tilt by opening and closing Main Door. If the error continues, power cycle the game. Lamp Matrix Device Response Error Lamp Matrix returned a bad response to the command sent. Clear tilt by opening and closing Main Door. If the error continues, power cycle the game. Lamp Matrix Invalid Firmware Version Lamp Matrix firmware version did not match the requirement. Run SPN Diagnostics and make sure that the firmware version is correct. If the firmware is not correct, change the firmware. Check the Logic Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Displays for various reasons, including SAS communication breakdown. Review Host System messages for detailed information. Check the Main Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Clear tilt by opening and closing Main Door. If the error continues, change the Reel Module. Logic Door Open Machine Disabled Main Door Open Logic Door is open. The Host has disabled the game. Main Door is open. Mech Reels Bad Command Response Internal failure of Reel Module. Mech Reels Bad Firmware Version Reel firmware incompatible with game software. Install proper reel firmware to match game requirements. Mech Reels Bad Optic Band Reel x Tampering of reels may have occurred. Clear tilt by opening and closing Main Door. Clean reel opto film strip. Replace reel opto film strip. Clear tilt by opening and closing Main Door. If the error continues, change the opto strips. If the problem persists, replace the Reel Module. Clear tilt by opening and closing Main Door. Reel opto film damaged or dirty. Mech Reels Bad Opto Strip x The mechanical reels may have incorrect opto strips installed. Mech Reels Bad Stop Symbol Internal failure of Reel Module. If the error continues, change the Reel Module. Mech Reels Comm Timeout Reel x Bad Reel Controller chip or a software issue. Clear tilt by opening and closing Main Door. If the error continues, power cycle the game. Mech Reels Command Timeout The SPN cable from the mechanical reels is unplugged or bad. Clear tilt by opening and closing Main Door. If the error continues, check the cable and reconnect or replace as necessary. Mech Reels Invalid Opto At Stop Reel x Tampering of reels may have occurred. Clear tilt by opening and closing Main Door. Install correct opto film strip to match the number of stop positions required by game. Clear tilt by opening and closing Main Door. If the error continues, change the Reel Module. Clear tilt by opening and closing Main Door. If the error continues, change the Reel Module. Mech Reels Reel Tampering of reels may have Moving At Stop Reel occurred. x Clear tilt by opening and closing Main Door. If the error continues, change the Reel Module. Mech Reels Reel Not Spinning Reel x Clear tilt by opening and closing Main Door. If the error continues, change the Reel Module. Opto film strip number of stop positions does not match game requirement. 16-022128-03 Mech Reels Invalid State Internal failure of Reel Module. Mech Reels No Home Reel x Internal failure of Reel Module. Tampering of reels may have occurred. 4-29 4-30 Chapter 4: Troubleshooting Table 4-4 Tilt Codes. (continued) Display Definition Possible Solution(s) Mech Reels Watchdog Timeout Reel x Internal failure of Reel Module. Clear tilt by opening and closing Main Door. If the error continues, check the Reel Mech connections and, if necessary, change the Reel Module. No Trigger XX Error (where X is a number) Message displays: Replace the BIOS Firmware Hub. Machine Fault Assert: Assertion=Success File=\SDG\framework\libslot\bid\tw entylineproxy. Function=voidCtwentylineProxy: activate[] Replace the SPI chip. If this does not work, replace both the BIOS and SPI chips at the same time. Replace the CPU. NVRAM Battery 1 Low The NVRAM battery 1 is low. Replace the CPU Battery at location BAT1. NVRAM Battery 2 Low The NVRAM battery 2 is low. NVRAM Corruption Critical error: Corruption was detected in the Non-Volatile Random Access Memory (NVRAM) and all processes were suspended. WARNING: Always disconnect AC Line Cord before removing and replacing batteries. Replace the CPU Battery at location BAT2. WARNING: Always disconnect AC Line Cord before removing and replacing batteries. Turn the Attendant Key Switch to display the fault information. Turn the Attendant Key Switch a second time to force a restart. Replace the CPU. NVRAM Device Error Critical error: An improper or nonfunctional device was detected and all processes were suspended. Replace the CPU. NVRAM System Error Critical error: An invalid signature ID was detected and all processes were suspended. Perform a RAM Clear Replace the CPU Board battery and RAM Clear. WARNING: Always disconnect AC Line Cord before removing and replacing batteries. Open Door B Open Door D Open Door L Open Door M Open Door P Belly Door is open. Drop Door is open. Logic Door is open. Main Door is open. Accessory Box Logic Door is open. Check the Belly Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Check the Drop Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Check the Logic Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Check the Main Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Check the Accessory Box Logic Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. February 2009 Tilt Codes Table 4-4 Tilt Codes. (continued) Display Definition Possible Solution(s) Open Door S Bill Acceptor Cashbox Door is open. Check the Bill Acceptor Stacker/ Cashbox Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Check the Main Accessory Box Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Check the Bill Acceptor Door. Check door lever on left side of Bill Acceptor housing unit. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Open Door T Open Door V 16-022128-03 Main Accessory Box Door is open. Bill Acceptor Door is open. Please Wait Transaction In Progress Displays when transferring funds to/from the game. Wait for the transaction to complete. Power Cycle Required (OS SSOS-000-1300 and later). Device setting was changed. Power cycle the game. Power Fault while Printing The Printer lost power while printing. Check power connection to Printer. Power Reset The game powered up. No action required. Error clears after one game is played. Printer Carriage Jam The Printer reported a carriage jam. Check Printer head for jams. Printer Close Error The Printer reported an error after being closed. Check Printer cabling. Printer Com Error The Printer communication was lost. A status reply has not been received from the Printer for ten seconds, during an Idle state. Confirm that the Printer communication and power cables are securely connected. Replace Printer Comm. Board. Printer Com Lost During Print During a print job, the Printer stopped replying to status requests. Confirm that the Printer communication and power cables are securely connected. Printer Config Error The Printer needs to be configured. Check the Printer configuration in the Administration Menu. Printer Device Error The Printer reported an error with a component. Test the Printer. Replace the Printer. NOTE: In OS 1300 and later, the game no longer requires a RAM Clear due to machine device changes. Head Failure Voltage Failure Temperature Failure Bad Paper Index Printer Not Set The Printer is not set up. Set the Printer as a Machine Device from the Setup Menu. Printer Off Line The Printer reported an offline status. Check Printer cabling. Printer Open Error The Printer reported an open status. For the Seiko/FutureLogic, the Printer detected a door open error, or a platen disengaged error. Open and close the Printer. Printer Out of Paper The Printer detected an out of paper status, or a lost paper input status. Refill the paper. Check optic on Printer. 4-31 4-32 Chapter 4: Troubleshooting Table 4-4 Tilt Codes. (continued) Display Definition Possible Solution(s) Printer Paper In Chute For the Netplex only, the Printer reported a paper in chute status. Remove paper from chute. Printer Paper Jam The Printer reported a paper jam. Check the Printer for jams and clear path. Printer Paper Low The Printer reported a paper low status. Refill the paper. Check optic on Printer. The Printer power is OFF. Check the Aux. power supply. Check connections between Bulkhead Board and Printer. The Printer reported a receive error. Check Printer cabling. If necessary, replace cable. Printer System Error The Printer reported a system error. Test the Printer. Replace the Printer. Printer Power Off Printer Receive Error Bad Library References Bad Printer Region Data Bad Buffer Space Bad Job Memory Bad Command Printer Timeout Error For the Ithaca/Transact only, the Printer reported that a print process started with no errors, but the ticket complete flag was not reported. Test the Printer. Replace the Printer. Printer Transmit Error The Printer reported a transmit error. Confirm the Printer communication and power cable connections. Program Error Critical error: A program detected an unrecoverable error and all processes were suspended. Turn the Attendant Key Switch to display the fault information. Turn the Attendant Key Switch a second time to force a restart. A RAM Clear may be required. This clears automatically when the game is enabled by the Progressive Controller. Inspect system to establish if a cabling or connection problem exists. Progressive Disabled The game has received a valid progressive configuration from the Progressive Controller and is waiting for the Progressive Controller to enable the play function. The gaming device has lost communication with the progressive system. Progressive Response Error The game has received certain information from the Progressive Controller which is unexpected or deemed incorrect, and the error cannot be automatically cleared. Power cycle the game. Progressive Sign Not Functioning Displayed during game startup. If after game startup the error is still displayed, the attempt at InGame meter configuration failed. Enter and exit the game Administration Mode completely. If the solution above is unsuccessful, replace InGame Meter. Verify connectivity to the Progressive Controller. Verify that game has been entered into the database at the controller and/or central system and that the data entered matches the actual game configuration. Game has not received a valid progressive configuration from the Progressive Controller. Verify that the cables are functional. Replace the Progressive Controller software. There is no communication with the Progressive Controller or the communication is lost for more than 10 seconds. Verify that the game has been configured in Administration Mode. Game was explicitly disabled by the Progressive Controller. Progressive Unconfigured The WMSP protocol has been configured and the Host has not recognized the required configuration information. This may be due to the following: February 2009 Tilt Codes Table 4-4 Tilt Codes. (continued) Display Definition Possible Solution(s) Protocol Com Error A com port error has occurred. Check Host communication configuration in Administration Mode. Verify that the game has been entered into the casino backend system. The protocol has not been configured or the Host has not sent the required validation information. Check Host communication configuration in Administration Mode. Verify that the game has been entered into the casino backend system. Critical error: An unrecoverable error was detected in the Random Access Memory (RAM) and all processes were suspended. Turn the Attendant Key Switch to display error information. Turn the key a second time to initiate a game restart. If the problem continues, replace both the RAM Card and the CPU. Message displays: No more tasks for init - sleeping forever. Reseat the CPU. Check for bent pins on the Blind Mate Connectors on the Bulkhead Board. Bill Acceptor Stacker Door is open. Check the Bill Acceptor Stacker/Cashbox Door. Check connections on switch. Replace switch. Replace the CPU. Replace Bulkhead Board. Calibrate the Touch Screen. Check Touch Screen power cable. Replace LCD. Check Touch Screen connectors. Check Touch Screen power cable. Replace LCD. Check the Bulkhead Board Touch Screen connector. Protocol Config Error RAM Error Sleeping Forever Stacker Switch Open Touch Screen Calibration Error Touch Screen Com Error The controller reported an error during calibration. The controller connector is disconnected or a com port open error has occurred. Touch Screen Data Error The controller sent invalid data. Replace LCD. Touch Screen Device Error The controller reported an initialization error. Check the Touch Screen controller. Replace LCD. Waiting For Progressive Win Amount A progressive win has occurred and the game is waiting to receive the confirmed progressive win amount from the Progressive Controller. This condition clears itself automatically once the confirmed win amount is received. While waiting for the confirmed win amount to display, the operator may turn the Attendant Key Switch to clear the error and cause the game to abort. If this occurs, it is then necessary to determine the confirmed win amount manually. If the game does not receive a confirmed win amount within 60 seconds of reporting the win to the controller, Tower Light flashes slowly to notify attendant that a manual payout of the win is required. 16-022128-03 4-33 4-34 Chapter 4: Troubleshooting Bluebird 2 Mechanical (BB2-Mech): Verify OLED Start-Up Sequence This section describes the start-up sequence for the Bluebird 2 Mechanical (BB2-Mech) after the OLED Button Panel hardware is installed. Complete the following steps to Power Up the game: 1 Ensure that the Button Panel is completely installed and connected to the game. The correct images are uploaded to the OLED Button Panel by the game OS during a Power Cycle. WARNING: The OLED Button Panel is not hot-swappable. 2 Set the game Power Switch to ON. The states of the OLED Button Panel during the start-up sequence are shown in Figure 4-39 and described in Table 4-5. Figure 4-39 Start-up States of OLED Button Panel. B A D C F E Table 4-5 Start-up States of OLED Button Panel. State of Button #1 (largest button) State of Buttons #2 through #13 Meaning OLED display on, with lowest intensity color, Figure 4-39 (A). Same as OLED Button #1. Initial Power-Up, No USB Connection detected. OLED display on, with 16 intensity color, Figure 4-39 (B). Same as OLED Button #1. USB Connection detected during initial Power-Up. OLED display blank, One White Flashing LED, Figure 4-39 (C). OLED displays blank, LEDs off. No USB Connection detected (AFTER an initial USB Connection had been established). OLED display blank, red LED, Figure 4-39 (D). Same as OLED Button #1. Loading images from game software. OLED display blank, red LED circles screen, Figure 4-39 (E). OLED display on, with 16 intensity color. Loading images into Button #1 only. Images Display, yellow or blue LEDs functional, Figure 4-39 (F). Same as OLED Button #1. Ready for game play. February 2009 OLED Troubleshooting OLED Troubleshooting 4-35 If necessary, the OS communicates error messages related to the OLED Button Panel on the screen, Figure 4-40. Reference Table 4-6 for a list of Button Panel related error messages and possible solutions. Figure 4-40 Example of Error Message. Table 4-6 Button Panel Related Error Messages and Possible Solutions. On Screen Error Message Definition Possible Solution[s] OLED Button Panel communications error The USB or power cable is likely disconnected or damaged. Check the connections of the 24V power cable, Figure 4-41 (A), and USB cable, Figure 4-41 (B), to the Button Panel PCB. Check the connection of the USB cable to the CPU, Figure 4-41 (C). Check the entire length of the USB cable for damage. Check the connection of the 24V power cable on the left cable channel at J22 on the Bulkhead Board, (A). Check the entire length of the 24V Power Cable for damage. Replace the USB cable. Replace the 24V power cable. Replace the Button Panel, as the Button Panel PCB may be damaged. Verify and reinstall the Button Panel Firmware. OLED Button Panel Firmware Version mismatch The Firmware on the Button Panel Controller Board located on the Button Modules are not what the game OS expects. Figure 4-41 Connections of Button Panel USB and Power cables at Button Panel PCB (left) and CPU (right). C A 16-022128-03 B 4-36 Chapter 4: Troubleshooting CPU-NXT2 Failure Mode Analysis Reference Table 4-7 for a list of CPU-NXT2 failure modes and solutions. Table 4-7 CPU-NXT2 Failure Modes and Solutions. Symptom(s) Possible Cause(s) No video (LCD indicates there is power) VGA cable not installed properly Check cables and connections. VGA cable not working Replace VGA cable. DVI or VGA cable not installed properly Check cables and connections. DVI cable not working Replace DVI cable. Non-functioning BIOS BIOS not installed Verify BIOS is installed properly. LCD is disconnected at the at the cable channel Verify the LCD is properly connected at both ends. LCD has blown fuse Check fuse and replace if necessary. No video (LCD indicates there is no power) NOTE: Transmissive LCD has no fuse. Power rail on the Bulkhead Board or on the CPU does not power up CPU fan not running Replace LCD. Connector is loose from power supply Reconnect cable to power. Power supply not working Power supply cable loose/ disconnected at J9 Check ATX power supply and power supply cable; reseat cable or replace power supply if needed. Non-functioning main switch CPU not properly seated Check main switch; replace if needed. CPU damaged Reseat CPU to the backplane. AC Line cord is disconnected at power supply or outlet Replace CPU if damaged. Verify AC Line cord is connected at both ends Fan unplugged BIOS connected improperly Check cable and fan connection to ETX module. RAM installed incorrectly Replace CPU. Replace fan. Replace fan cable. Verify that the BIOS is properly installed and working; if not, replace the BIOS. Verify that the RAM is properly installed and working; if not, replace the RAM. Video is present but CPU does not boot up past initial boot process Video is present but game does not load properly Hard drive not operational or not accessible Solution(s) Non-functioning BIOS Non-functioning RAM MBR Read Error Power cycle cabinet DSS Validation Failure SPI not present OS/Game flash are incompatible Verify BIOS, Game CompactFlash Cards, OS CompactFlash Cards, and SPI are properly installed. Verify OS and Game Compact Flash cards are compatible Verify OS/Game are compatible with BIOS and SPI versions ETX board misaligned or seated incorrectly Verify that ETX board is properly seated Non-functioning board Inspect pins on the bottom of ETX board; if pins are bent, replace ETX board Replace ETX board Hard drive connected improperly Non-functioning hard drive Open CPU Enclosure and check cables and connection from CPU to the hard drive Replace hard drive Replace CPU February 2009 Chapter 5 BB2 Exploded Views & Block Diagrams Table of Contents February 2009 16-022128-03 BB2 Power Components........................................................................... 5 - 2 BB2 Upper Door (with Coin) ..................................................................... 5 - 3 BB2 Upper Door (no Coin) ........................................................................ 5 - 4 BB2 Lower Door......................................................................................... 5 - 5 BB2 Bill Acceptor Housing ....................................................................... 5 - 6 BB2 Reel Tray Assembly - 3 Reel............................................................. 5 - 7 BB2 Reel Tray Assembly - 5 Reel............................................................. 5 - 8 BB2 Reel Mechanism - 90 mm (for 3-Reel Cabinet)................................ 5 - 9 BB2 Reel Mechanism - 66 mm (for 5-Reel Cabinet).............................. 5 - 10 BB2 22-in. Accessory Box ...................................................................... 5 - 11 BB2 17-in. Accessory Box ...................................................................... 5 - 12 AC Block Diagram for Bluebird 2 (BB2) Cabinet .................................. 5 - 13 DC Block Diagram for Bluebird 2 (BB2) Cabinet .................................. 5 - 14 Block Diagram for Bluebird 2 (BB2) Cabinet w/CPU-NXT2.................. 5 - 15 Block Diagram for Bluebird 2 (BB2) Cabinet w/CPU-NXT2 Transmissive ............................................................................................ 5 - 16 Block Diagram for 3 and 5 Mechanical Reel SPN and DC Power Distribution Bluebird 2 (BB2) Cabinet w/CPU-NXT2 - Transmissive .. 5 - 17 Chapter 5: BB2 Exploded Views & Block Diagrams 5-2 BB2 Power Components ITEM DESCRIPTION 1 POWER SWITCH HOUSING 2 24V POWER SUPPLY 3 BULKHEAD PANEL ASSEMBLY 4 CPU ENCLOSURE February 2009 5-3 Chapter 5: BB2 Exploded Views & Block Diagrams BB2 Upper Door (with Coin) ITEM PART NUMBER 1 A-021246-XX-YY-ZZZ 2 A-023833-00-02 3 4008-007027-06 4 01-021830-00-00 5 A-023826-00-01 DESCRIPTION ASY: UPR-DR-CSTG-22-LCD-900 ASSY: UPR DR-BPNL-W/COIN-900 8-32x06 PHL HXW F TT ST ZN BRKT: DOOR STRUT MTG-900 ASSY: TCE/CN MECH-MTG-UBV QTY 1 1 7 1 1 February 2009 5-4 Chapter 5: BB2 Exploded Views & Block Diagrams BB2 Upper Door (no Coin) ITEM PART NUMBER 1 A-021246-XX-YY-ZZZ 2 A-023833-00-01 3 4008-007027-06 4 01-021830-00-00 5 03-021856-00-00-ZZZ DESCRIPTION ASY: UPR-DR-CSTG-22-LCD-900 ASSY: UPR DR-BPNL-NO COIN 8-32x06 PHL HXW F TT ST ZN BRKT: DOOR STRUT MTG-900 CVR: NO COIN-900 QTY 1 1 7 1 1 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-5 BB2 Lower Door ITEM PART NUMBER DESCRIPTION QTY 1 A-019810-01-XX-ZZZ ASSY: LWR-DR-900 1 2 A-021292-01-00 ASY: LIT-WBA-BZL-900 1 3 4700-00060-00 FW: .219x0.500x.062 CRS ZN 2 4 4008-008342-05B 8-32x05 HEX SOC SHL ST ZN 2 PCBA: UNIVERSAL ANIMATOR 5 A-012562-01-00 CONTROLLER 1 6 03-012325 CVR: BAP PCB CNTRLLR-BUX 1 7 31-008237-01 INSRT: LWR DR-INFO-UBV 1 ASY: 13 BTN PNL PROG8 A-020296-00-01-ZZZ SSGPBUX 1 9 20-016108-00-00-ZZZ SPCR: LWR DR-PLYR TRK-BUX 1 10 01-008245-XXZZZ PLT: LWR DR-UBV 1 11 A-021293-01-00 ASY: LIT-PRTNR-BZL-900 1 12 01-016114-00-00-ZZZ PLT: CRDR BLANK-BUX 1 13 4408-01128-00 NUT: 8-32 HEX KEPS ST ZN 8 14 08-7737-35 BLNK: LWR MRQ-UBV 1 15 A-019758-01-24 ASSY: LWR DR-24V LMP MTG 1 16 4008-007027-06 8-32x06 PHL HXW F TT ST ZN 2 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-6 BB2 Bill Acceptor Housing ITEM 1 2 3 4 5 6 7 8 9 10 11 PART NUMBER 01-024112-01-00 6643-14246-00-00 HD-018677-01-00 20-004576 01-12793-01 01-021865-00-00 4408-01128-00 01-024158-00-02 HD-019672-00-00 DESCRIPTION HSG: WBA/CAB-MTG-900 SW: MOMENTARY DPDT INTERLOCK CBL: BILL DOOR SW EXT, BB2 LOCK: THUMB, NO KEY, SHIPPING CAM: FLT-1.13-DUAL MTG. BRKT: BILL ACCPTR-SECURITY-900 NUT: 8-32 HEX KEPS ST ZN PLT: BV-SPCR-SW MTG-900 CBL: WBA STACKER SW, BB2 BBU-OC-BILL VALIDATOR 02-021861-01-00 BBU-OC-BILL VALIDATOR POST: BV MTG-900 QTY 1 2 1 1 1 1 1 1 1 1 2 February 2009 5-7 Chapter 5: BB2 Exploded Views & Block Diagrams BB2 Reel Tray Assembly - 3 Reel ITEM PART NUMBER 1 01-022368-00-00 2 10-022372-00-00 3 01-022370-00-00 4 4700-00009-00 5 4004-01005-04 6 01-022371-00-00 7 20-023971-XX-YY DESCRIPTION TRAY: REEL MECH BUR SPRING: REEL MECH TRAY RTNR RTNR: REEL MECH TRAY-LEFT FW: .172x00.437x.032 CRS ZN 4-40x04 PHL PAN MS ST ZN RTNR: REEL MECH TRAY-RIGHT REEL MECH: STD RGB 90MM QTY 1 2 2 2 2 2 3 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-8 DESCRIPTION TRAY: REEL MECH BUR SPRING: REEL MECH TRAY RTNR RTNR: REEL MECH TRAY-LEFT FW: .172x00.437x.032 CRS ZN 4-40x04 PHL PAN MS ST ZN RTNR: REEL MECH TRAY-RIGHT REEL MECH: STD RGB 66MM QTY 1 2 2 2 2 2 5 BB2 Reel Tray Assembly - 5 Reel ITEM 1 2 3 4 5 6 7 PART NUMBER 01-022368-00-00 10-022372-00-00 01-022370-00-00 4700-00009-00 4004-01005-04 01-022371-00-00 20-023970-XX-YY February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-9 BB2 Reel Mechanism - 90 mm (for 3-Reel Cabinet) ITEM 1 2 3 4 5 PART NUMBER 01-022368-00-00 10-022372-00-00 01-022370-00-00 4700-014380-00 20-8712-25 DESCRIPTION TRAY: REEL MECH BUR SPRING: REEL MECH TRAY RTNR RTNR: REEL MECH TRAY-LEFT FW: .250x1.000x.030 CRS ZN ERING: .250S SHAFT DIA QTY 1 2 2 1 1 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-10 BB2 Reel Mechanism - 66 mm (for 5-Reel Cabinet) ITEM PART NUMBER 1 20-024115-00-00 2 20-024219-XX-YY 3 20-024217-00-00 4 4700-014380-00 5 20-8712-25 DESCRIPTION REEL MECH: STD RGB-66MM-NO DRUM ASY: OPTO BAND-DISK, REEL MECH DRUM: 66MM-REEL MECH, RGB FW: .250x1.000x.030 CRS ZN ERING: .250S SHAFT DIA QTY 1 1 1 1 1 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-11 BB2 22-in. Accessory Box ITEM PART NUMBER DESCRIPTION 1 A-022253-01-00-ZZZ ASY: ACSRY BX-900 2 01-021831-00-00-ZZZ MTG: TWR LMP-900 3 02-5295-20 .25 HEX POST - 8M/8F 4 4008-007026-06 8-32x06 PHL HXW F MS ST ZN 5 03-015643-00-XX VACFORM: TWR LT RISER 1.25H 6 20-010405-01-XX TWR LT: SHT 2 TIER BB 7 4410-01141-01 NUT: 10-32 FLANGEGRIP ST ZN 8 A-021838-04-YY display: 22" w/brackets NON-touch 9 A-021844-01-YY-ZZZ assy: crwn t/b-lcd 22in-900 10* 03-7520-00-02 TIE WRAP: NYLON 3.9" 11 6791-13776-00-02 Conn: MINIFIT JR FREE HNG, 2PN 12 -39012020 CONN: MOLEX-MF JR-D02-RCPTL 13* 5791-004696-03 CON: SNGL ROW MINI-FIT JR 3CIR 14 01-022315-00-00QZZZ PLT: T/B-LAM-BCK CVR-BB2 15 01-022147-02-YY-ZZZ PLT: T/B-LAM-RH-BB2 16 01-022314-00-YYQZZZ PLT: T/B-LAM-LH-BB2 17 4408-01128-00 NUT: 8-32 HEX KEPS ST ZN 18 01-019991-00-00-ZZZ CVR: MARQUEE FOOT-12"-900 19 01-023570-00-00-ZZZ MTG: MARQUEE FOOT -900 QUANTITY 1 1 2 2 1 1 4 1 1 1 1 1 1 1 1 1 6 1 1 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-12 BB2 17-in. Accessory Box ITEM PART NUMBER DESCRIPTION 1 A-024153-00-00-ZZZ ASY: ACSRY BX-SHRT-900 2 A-024147-XX-YY-ZZZ ASSY: CRWN T/B-LCD 17IN-900 3 A-024149-00-00 disply: 17" LCD w/brackets, no touch 900* 4 01-024165-00-01QZZZ PLT: T/B-7IN-LAM-LH-900 5 01-024165-00-02QZZZ PLT: T/B-7IN-LAM-RH-900 6 01-024166-00-00QZZZ PLT: T/B-7IN-LAM-BCK-CVR-900 7 8 9 10 11 12 13 14 15 01-019991-00-00-ZZZ 01-021831-00-00-ZZZ 03-015643-00-XX 20-010405-01-XX 4408-01128-00 4410-01129-00 4008-007026-06 02-5295-20 01-023570-00-00-ZZZ CVR: MARQUEE FOOT-12"-900 MTG: TWR LMP-900 VACFORM: TWR LT RISER 1.25H TWR LT: SHT 2 TIER BB NUT: 8-32 HEX KEPS ST ZN NUT: 10-32 HEX KEPS ST ZN 8-32x06 PHL HXW F MS ST ZN .25 HEX POST - 8M/8F MTG: MARQUEE FOOT -900 QUANTITY 1 1 1 1 1 1 1 1 1 1 6 4 2 2 1 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-13 AC Block Diagram for Bluebird 2 (BB2) Cabinet February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-14 DC Block Diagram for Bluebird 2 (BB2) Cabinet February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-15 Block Diagram for Bluebird 2 (BB2) Cabinet w/CPU-NXT2 February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-16 Block Diagram for Bluebird 2 (BB2) Cabinet w/CPU-NXT2 - Transmissive February 2009 Chapter 5: BB2 Exploded Views & Block Diagrams 5-17 Block Diagram for 3 and 5 Mechanical Reel SPN and DC Power Distribution Bluebird 2 (BB2) Cabinet w/CPU-NXT2 - Transmissive February 2009 Chapter 6 BB2 Replacement Parts Table of Contents Overview Arm Mechanism ........................................................................... 6-2 Bulbs and Ballasts....................................................................... 6-2 Batteries ....................................................................................... 6-2 Button Panel................................................................................. 6-2 Cables ........................................................................................... 6-2 Decals & Labels ........................................................................... 6-3 Glass ............................................................................................. 6-3 Fans .............................................................................................. 6-3 Fuses ............................................................................................ 6-3 Hardware ...................................................................................... 6-3 Inserts ........................................................................................... 6-4 LCDs ............................................................................................. 6-4 Locks ............................................................................................ 6-4 Meters ........................................................................................... 6-4 Power Supply ............................................................................... 6-4 Printed Circuit Boards................................................................. 6-4 Plates, Brackets, and Covers...................................................... 6-5 Reel Components ........................................................................ 6-5 Sound Components..................................................................... 6-5 Switches ....................................................................................... 6-5 Tower Lights................................................................................. 6-5 The purpose of this chapter is to identify select replacement parts for the Bluebird 2 (BB2) Video and Mechanical Reel. These parts are current as of February 2009, and may change without notice. CAUTION: The use of any component not listed in this chapter or any other unapproved hardware causes non-compliance of the BB2. Only replace BB2 components with WMS-approved components and parts to ensure compliance with all product and safety certifications and requirements. Ordering Parts Order replacement parts by contacting the WMS Customer Product Support Center: 866-967-4457. February 2009 16-022128-03 6-2 Chapter 6: BB2 Replacement Parts Arm Mechanism Bulbs and Ballasts Batteries Table 6-1 Arm Mechanism. Part Number Description Location 20-9967-01-07 Arm Mech Exterior of main cabinet 03-002497-D01 / D12 Arm Handle Exterior of main cabinet 03-002497-D01 hub sleeve, hndl mech. chrome Exterior of main cabinet 03-002497-D12 hub sleeve, hndl mech. gdpv Exterior of main cabinet Table 6-2 Bulbs and Ballasts. Part Number Description Location 6620-019186-00-24 inverter: ccfl, 24vdc for trapezium bulb Oval Marquee 24-019180-00-00 bulb: ccfl trapezium wht Oval Marquee A-021628-00-00 ASSY: LED-SVC-LMP-9XX Rear Main Cabinet (Service Lamp Assembly) 24-019181-00-02 bulb: ccfl 8.3in (212mm) w/blocks wht Lower Door lamp A-019758-02-24 assy: lwr dr-24v lmp mtg Lower Door Part Number Description Location 6880-017813-00-00 battery: coin cell, 3v, 20mm CPU Table 6-3 Batteries. WARNING: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Before discarding this appliance the batteries must be removed and disposed of safely. Disconnect the power supply cord(s) before removing the batteries. Button Panel Table 6-4 Button Panel. Part Number Cables Description Location A-020296-01-02-D04 ASY: 13 BTN PNL PROG STNLS- SSG-BUX Main Door A-020296-01-02-D12 ASY: 13 BTN PNL PROG GLD- SSG-BUX Table 6-5 Cables. Part Number Description Location HS-019386-00-01 cbl: DVI-D, w/ferrites, 1m Main Door LCD HS-10581-00-00 CBL: DB09 EXT 6FT db9 Player Tracking HS-13315-00-06 cbl: rohs - fiber optic cable (6 meter) Player Tracking 6850-011713-00-00 LINE CORD: IEC320/F TO EUR CEE7/R 250V Rear right main cabinet (connects to Power Supply) 6850-021592-00-00 line cord: nema 5-15p/C13 rt angle, 120v, 3m Rear right main cabinet (connects to Power Supply) 6850-021593-00-00 line cord: nema 6-15p/c13 rt angle, 240v, 3m Rear right main cabinet (connects to Power Supply) 6850-023452-00-00 line cord: sabs 164-1/c13 rt angle,240v,9ft Rear right main cabinet (connects to Power Supply) 6850-023641-00-00 line cord: cee7/7-c13r/a (europe)240v-3m Rear right main cabinet (connects to Power Supply) 6850-023642-00-00 line cord: bs1363-c13r/a(british)240v-3m Rear right main cabinet (connects to Power Supply) February 2009 Decals & Labels 6-3 Table 6-5 Cables. Part Number Description Location 6850-023643-00-00 line cord:iram u0073:1982-c13r/a-240v-3m Rear right main cabinet (connects to Power Supply) 6850-023644-00-00 line cord: cei 23-16-c13r/a-250v-3m Rear right main cabinet (connects to Power Supply) 6850-14052-00-00 LINE CORD: ADAPTER IEC/F TO NEMA/F Rear right main cabinet (connects to Power Supply) CAUTION: Always replace a failing cable with a new cable of the same part number. Cables that appear similar but have different part numbers are not interchangeable. Decals & Labels Glass Fans Fuses Hardware 16-022128-03 Table 6-6 Decals & Labels. Part Number Description Location 31-021730-200 kit: “insert bill here” (IBH) bill acceptor decal kit BB2 Canada only Bill Acceptor 31X021730-100 dcl: international BB2 bill acceptor Bill Acceptor 31-021730-100 dcl: bill acceptor domestic BB2 Bill Acceptor Table 6-7 Glass. Part Number Description Location 31-021931-AA-01 mrq: BB1 and BB2 Generic WMS Blade logo lower door marquee Lower Door 31-019855-HPR-01 hpr: Wage Net (WANE) Bluebird Coin Hopper glass Above Coin Tray Part Number Description Location 6651-002832-01-00 FAN ASSY: 12VDC, 80x80x25MM, 6.0", MFM Left side of base cabinet, left side of Accessory Box 6651-024332-00-00 FAN ASSY: 12VDC, 60X60X15MM, 2.5", MFJ F-08P CPU Part Number Description Location 6731-008493-00-00 fuse: 5X20mm,hc,sb,3.15a,250v Power supply, lower right main cabinet Part Number Description Location A-015306-00 kit: mtg hdwr - bbu Bag of extra hardware. Included inside main cabinet when shipped from WMS. 03-7655-12 clamp: cbl 3/4” Throughout cabinet. 03-7655-16 clamp: cbl 1" Throughout cabinet. 03-7655-24 clamp: cbl 1 1/2” Throughout cabinet. 03-7655-8 clamp: cbl 1/2” Throughout cabinet. Table 6-8 Fans. Table 6-9 Fuses. Table 6-10 Hardware. 6-4 Chapter 6: BB2 Replacement Parts Inserts LCDs Locks Table 6-11 Inserts. Part Number Description Location 20-012686-02-00 pckt: tower light inserts leg bb twr light Inside Tower Light at top of Accessory Box or Top Box 31-009912-05 ins: UBX TCE insert black with new WMS logo Top Coin Entry Part Number Description Location A-021838-04-00 disply: 22" LCD w/brackets, touch BB2 Main Door Table 6-12 LCDs. A-021838-04-01 disply: 22" LCD w/brackets, no touch BB2 Accessory Box A-024107-00-03 assy: 22" lava full assy, 3 reel Main Door A-024107-00-05 assy: 22" lava full assy, 5 reel Main Door Part Number Description Location 20-018445-00-00 lock: barrel lock dover downs-DD1 Main Door, Lower Door, Cashbox, or CPU 20-019325-00-00 lock: vsr dimple 3009-cash box-lincoln-ri/ril7 Main Door, Lower Door, Cashbox, or CPU 20-019326-00-00 lock: vsr dimple 2000-cpu door-lincoln-ri/ril6 Main Door, Lower Door, Cashbox, or CPU 20-017081-00-00 lock: door/cpu-gtech-newport-ri-ril4 Main Door, Lower Door, Cashbox, or CPU 20-017082-00-00 lock: bv-gtech-newport-ri/ril3a Main Door, Lower Door, Cashbox, or CPU 20-017083-00-00 lock: door/cpu-gtech-lincoln-ri/dimple 3009/ril2 Main Door, Lower Door, Cashbox, or CPU 20-017084-00-00 lock: bv-gtech-lincoln-ri/dimple 2000/stamped ril1A Main Door, Lower Door, Cashbox, or CPU Table 6-13 Locks. NOTE: Select locks are location or jurisdiction-specific. The Main Door, Lower Door, Cashbox, and CPU can accommodate an identical lock. Meters Power Supply Printed Circuit Boards Table 6-14 Meters. Part Number Description Location A-022241-00-00 asy: meter-900 Right main cabinet Table 6-15 Power Supply. Part Number Description Location 6765-020716-00-00 Power Supply, 900W, Multi-Output Lower right main cabinet Table 6-16 Printed Circuit Boards (PCBs). Part Number Description Location 6901-017963-00-03 pcb: in-line 3chnl led ctrl ovl Oval Marquee 6901-013905-00-01 pcb: led side arc Oval Marquee 6901-013904-00-01 pcb: led top arc Oval Marquee A-013312-02-00 pcba: audio insolation with spdif On Amplifier. Rear main cabinet A-006672-04-00 pcba: bluebird bulkhead Lower rear main cabinet February 2009 Plates, Brackets, and Covers Table 6-16 Printed Circuit Boards (PCBs). (continued) Part Number Plates, Brackets, and Covers Reel Components Sound Components Switches 16-022128-03 Location A-006672-04-01 assy: bluebird bulkhead, tito disable plug Lower rear main cabinet A-15895-01-00 pcba: fiber optic link Player Tracking A-017999-01-01 asy: cpu nxt2, 1gb, blank 40g hd Rear main cabinet Table 6-17 Plates, Brackets and Covers. Part Number Description Location 01-021830-00-00 brkt: door strut mtg-9xx Main Door Table 6-18 Reel Components. Part Number Description Location 20-024115-00-00 reel mech: std rgb 66mm-no drum Inside main cabinet, on reel tray 20-024116-00-00 reel mech: std rgb 90mm-no drum Inside main cabinet, on reel tray 20-024217-00-00 drum: 66mm-reel mech, rgb Inside main cabinet, on reel tray 20-024218-00-00 drum: 90mm-reel mech, rgb Inside main cabinet, on reel tray 20-024219-00-03 asy: opto band-disk, 66mm-18stp-18sym Inside main cabinet, on reel mech 20-024219-00-04 asy: opto band-disk, 66mm-22stp-22sym Inside main cabinet, on reel mech 14-011662 mtr: reel mech-sanyo denki Inside main cabinet, on reel mech A-022408-00-00 PCBA: Mech Reel Backlight, RGB Inside main cabinet, on reel mech A-022367-01-02 Assy: Reel Mech Tray-900 Inside main cabinet, on reel shelf Table 6-19 Sound Components. Part Number Description Location 6555-021514-00-00 ASY: BOSE-ACOUSTIC-BB2 Main Door 6901-021515-00-00 PCB: AMP & H/SINK-BOSE-BB2 Rear interior of main cabinet A-013312-02-00 pcba: audio insolation with spdif Amplifier Description Location Table 6-20 Switches. Part Number Tower Lights Description 6643-009187-00-00 sw: monentary dpdt chtbl 10A 250V Main Door 6643-14246-00-00 SW: MOMENTARY DPDT INTERLOCK Diagnostic Switch, Cashbox Table 6-21 Tower Lights. Part Number Description Location 20-023742-00-01 twr lt: 3 tier rnd chr Top of Accessory Box or Top Box 20-023742-00-02 twr lt: 3 tier rnd brass Top of Accessory Box or Top Box 6-5 6-6 Chapter 6: BB2 Replacement Parts February 2009
