South-america-digital-lending-platforms-gdx

GlobalData Industry Profile
Digital Lending Platforms in South America
May 2024
Reference Code: 0206-2998
Publication Date: May 2024
Primary NAICS: 522291
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Digital Lending Platforms in South America
Industry Profiles
1. Executive Summary
1.1. Market value
The South American digital lending platforms market grew by 26.1% in 2023 to reach a value of $284.3
million.
1.2. Market value forecast
In 2028, the South American digital lending platforms market is forecast to have a value of $926.7 million,
an increase of 225.9% since 2023.
1.3. Category segmentation
Banks is the largest segment of the digital lending platforms market in South America, accounting for
37.6% of the market's total value in 2023.
1.4. Geography segmentation
China accounts for 25.3% of the South American digital lending platforms market value in 2023.
1.5. Market rivalry
The continuously expanding market growth in 2023 has reduced the intensity of rivalry among market
players, allowing them to expand and take advantage of the growing demand for digital lending software
products.
1.6. Competitive landscape
The South American digital lending platform market saw strong growth and evolution in 2023. Increasing
demand for these services drove providers to raise capital and expand lending activities. Advances in data
analytics and risk assessment boosted investor confidence. Machine learning (ML), artificial intelligence
(AI), and blockchain investments are expected to fuel further growth. Future focus includes enhancing
user experience, personalization, and credit scoring algorithms, ensuring regulatory compliance and data
security for sustainable growth and user trust. The market is dominated by Fiserv, FIS, and Temenos.
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Digital Lending Platforms in South America
Industry Profiles
TABLE OF CONTENTS
1.
Executive Summary
3
1.1.
Market value ................................................................................................................................................3
1.2.
Market value forecast ..................................................................................................................................3
1.3.
Category segmentation................................................................................................................................3
1.4.
Geography segmentation.............................................................................................................................3
1.5.
Market rivalry...............................................................................................................................................3
1.6.
Competitive landscape.................................................................................................................................3
2.
Market Overview
8
2.1.
Market definition .........................................................................................................................................8
2.2.
Market analysis ............................................................................................................................................8
3.
Market Data
3.1.
4.
10
Market value ..............................................................................................................................................10
Market Segmentation
11
4.1.
Category segmentation..............................................................................................................................11
4.2.
Geography segmentation...........................................................................................................................13
5.
Market Outlook
5.1.
6.
14
Market value forecast ................................................................................................................................14
Five Forces Analysis
15
6.1.
Summary ....................................................................................................................................................15
6.2.
Buyer power...............................................................................................................................................16
6.3.
Supplier power ...........................................................................................................................................17
6.4.
New entrants .............................................................................................................................................19
6.5.
Threat of substitutes ..................................................................................................................................21
6.6.
Degree of rivalry.........................................................................................................................................22
7.
Competitive Landscape
7.1.
23
Who are the leading players in the market?..............................................................................................23
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Digital Lending Platforms in South America
Industry Profiles
7.2.
What strategies do the leading players follow?.........................................................................................23
7.3.
What are the strengths of the leading players?.........................................................................................24
8.
Company Profiles
25
8.1.
Fiserv, Inc. ..................................................................................................................................................25
8.2.
Fiserv, Inc. ..................................................................................................................................................30
8.3.
Fidelity National Information Services Inc .................................................................................................35
8.4.
Temenos AG ...............................................................................................................................................38
9.
Macroeconomic Indicators
9.1.
10.
41
Country data ..............................................................................................................................................41
Appendix
42
10.1.
Methodology..............................................................................................................................................42
10.2.
Industry associations..................................................................................................................................43
10.3.
Related GlobalData research .....................................................................................................................43
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Digital Lending Platforms in South America
Industry Profiles
LIST OF TABLES
Table 1: South America digital lending platforms market value: $ million, 2020-23
10
Table 2: South America digital lending platforms market category segmentation: % share, by value, 2020–2023 11
Table 3: South America digital lending platforms market category segmentation: $ million, 2020-2023
11
Table 4: South America digital lending platforms market geography segmentation: $ million, 2023
13
Table 5: South America digital lending platforms market value forecast: $ million, 2023–28
14
Table 6: Fiserv, Inc.: key facts
25
Table 7: Fiserv, Inc.: annual financial ratios
27
Table 8: Fiserv, Inc.: key employees
28
Table 9: Fiserv, Inc.: key employees Continued
29
Table 10: Fiserv, Inc.: key facts
30
Table 11: Fiserv, Inc.: annual financial ratios
32
Table 12: Fiserv, Inc.: key employees
33
Table 13: Fiserv, Inc.: key employees Continued
34
Table 14: Fidelity National Information Services Inc: key facts
35
Table 15: Fidelity National Information Services Inc: annual financial ratios
36
Table 16: Fidelity National Information Services Inc: key employees
37
Table 17: Temenos AG: key facts
38
Table 18: Temenos AG: annual financial ratios
39
Table 19: Temenos AG: key employees
40
Table 20: South America exchange rate, 2019–23
41
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Digital Lending Platforms in South America
Industry Profiles
LIST OF FIGURES
Figure 1: South America digital lending platforms market value: $ million, 2020-23
10
Figure 2: South America digital lending platforms market category segmentation: $ million, 2020-2023
12
Figure 3: South America digital lending platforms market geography segmentation: % share, by value, 2023
13
Figure 4: South America digital lending platforms market value forecast: $ million, 2023–28
14
Figure 5: Forces driving competition in the digital lending platforms market in South America, 2023
15
Figure 6: Drivers of buyer power in the digital lending platforms market in South America, 2023
16
Figure 7: Drivers of supplier power in the digital lending platforms market in South America, 2023
17
Figure 8: Factors influencing the likelihood of new entrants in the digital lending platforms market in South America,
2023
19
Figure 9: Factors influencing the threat of substitutes in the digital lending platforms market in South America, 2023 21
Figure 10: Drivers of degree of rivalry in the digital lending platforms market in South America, 2023
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Digital Lending Platforms in South America
Industry Profiles
2. Market Overview
2.1.
Market definition
The digital lending platform provides a loan procurement method that allows individuals to apply for and receive
loans through online platforms without having to visit a physical bank or financial institution. We have
considered digital lending software providers in the scope of our report.
By end use vertical, the market is segmented into banks, credit unions, peer-to-peer (P2P) lending, savings and
loan associations, and others.
Banks are financial institutions that provide a range of services, including accepting deposits, lending money,
facilitating transactions, and offering various financial products such as checking accounts, savings accounts,
loans, credit cards, and investment services. Banks are typically regulated and licensed entities that play a vital
role in the financial system by providing liquidity and facilitating economic activities.
Credit unions are not-for-profit financial cooperatives owned by their members. Credit unions often focus on
serving a specific community or group of individuals and operate to provide financial services at favorable terms
and foster member cooperation.
Peer-to-peer (P2P) Lending connects verified borrowers seeking unsecured personal loans with investors looking
to earn higher returns on their investments.
Savings and loan associations are also known as savings associations, savings banks, thrifts, or thrift institutions.
It is a financial institution typically owned and overseen by its customers or shareholders. They are often locally
based, and by law required to dedicate most of their lending to financing residential properties.
The scope of others includes hedge funds, asset management firms, insurance companies, investment banks, and
brokerage firms, among other financial institutions.
All market data and forecasts are adjusted for inflation and all currency conversions used in the creation of this
report have been calculated using yearly annual average exchange rates.
For the purposes of this report, the global market consists of North America, South America, Europe, Asia-Pacific,
Middle East & Africa and Nigeria.
North America consists of Canada, Mexico, and the United States.
South America comprises Argentina, Brazil, Chile, Colombia, and Peru.
Europe comprises Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland,
Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, Turkey, and the United
Kingdom.
Scandinavia comprises Denmark, Finland, Norway, and Sweden.
Asia-Pacific comprises Australia, China, Hong Kong, India, Indonesia, Kazakhstan, Japan, Malaysia, New Zealand,
Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam.
The Middle East & Africa comprises Egypt, Israel, Saudi Arabia, Nigeria, South Africa, and the United Arab
Emirates.
2.2.
Market analysis
The South American digital lending platforms market experienced strong growth during the historic period
between 2020 and 2023. The market achieved strong growth of 26.1% in 2023. The market is anticipated to grow
at a strong rate over the forecast period from 2023 to 2028.
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Digital Lending Platforms in South America
Industry Profiles
The digital lending platforms market is driven by various factors, including technological advancements, and
demographic shifts. Technological advancements like high-speed internet, widespread adoption of smartphones,
and improved internet infrastructure have enabled borrowers to access digital lending platforms easily,
leveraging mobile apps and mobile-optimized websites. A change in consumer behavior has resulted in a boom in
demand for digital lending platforms, as borrowers now choose the ease of use and accessibility to online loan
applications, document uploads, and speedy approvals and payouts.
The South American digital lending platforms market had total revenues of $0.3 billion in 2023, representing a
compound annual growth rate (CAGR) of 24% between 2020 and 2023. In comparison, the Mexican and Chinese
markets grew with CAGRs of 24.1% and 17.5% respectively, over the same period, to reach respective values of
$0.1 billion and $2.9 billion in 2023.
The increasing adoption of digital payments and transactions is creating the need for digital lending solutions.
Similarly, a rise in fintech companies and regulatory support for digital financial services have boosted the growth
of digital lending platforms. Online loan applications and approvals are expeditiously provided by the digital
lending platform. Borrowers can apply for loans whenever it's convenient for them owing to the customized
amenities offered by digital lending platforms, which are in high demand.
The banks segment accounted for the market's largest proportion in 2023, with total revenues of $0.1 billion,
equivalent to 37.6% of the market's overall value. The peer-to-peer lending segment contributed revenues of
$0.1 billion in 2023, equating to 23.1% of the market's aggregate value.
The bank segment was the largest in the market in 2023, due to banks being the most common form of lending.
Banks have launched their digital lending platforms and consumers prefer banks as they are more regulated by
the government and have regulations in place. Banks have been trusted by consumers and they would prefer
lending from an organization that has been established for a long time. Examples of bank credit include personal
loans, business loans, mortgages, credit cards, and other loans or credit.
The performance of the market is forecast to accelerate, with an anticipated CAGR of 26.7% over 2023–28, which
is expected to drive the market to a value of $0.9 billion by the end of 2028. Comparatively, the Mexican and
Chinese markets will grow with CAGRs of 26.8% and 20.7% respectively, over the same period, to reach
respective values of $0.4 billion and $7.4 billion in 2028.
The digital lending platforms market is expected to be further fueled by significant investments in emerging
technologies such as machine learning (ML), artificial intelligence (AI), analytics, and blockchain. ML and AI
enable lenders to automate loan underwriting processes, analyze large data sets for risk assessment, and
personalize loan offerings based on individual borrower profiles. Blockchain technology ensures secure and
transparent transactions, enhancing trust and reducing fraud in digital lending platforms. Additionally, mobile
technologies facilitate convenient access to lending services, enabling borrowers to apply for loans and track
their applications, on the go. Big data analytics allows lenders to gain valuable insights into borrower behavior,
creditworthiness, and market trends. Similarly, robotic process automation streamlines loan processing, reducing
manual errors and improving operational efficiency.
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Digital Lending Platforms in South America
Industry Profiles
3. Market Data
3.1.
Market value
The South American digital lending platforms market grew by 26.1% in 2023 to reach a value of $284.3 million.
The compound annual growth rate of the market in the period 2020-23 was 24%.
Table 1: South America digital lending platforms market value: $ million, 2020-23
Year
$ million
€ million
% Growth
2020
149.0
130.5
2021
179.7
151.9
20.6%
2022
225.5
213.9
2023
284.3
262.9
25.5%
26.1%
CAGR: 2020–23
Source: GlobalData
24.0%
© GlobalData
Figure 1: South America digital lending platforms market value: $ million, 2020-23
Source: GlobalData
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Digital Lending Platforms in South America
Industry Profiles
4. Market Segmentation
4.1.
Category segmentation
Banks is the largest segment of the digital lending platforms market in South America, accounting for 37.6% of
the market's total value in 2023.
The Peer-to-peer lending segment accounts for a further 23.1% of the market.
Table 2: South America digital lending platforms market category segmentation: % share, by value, 2020–2023
Category
2020
2021
2022
2023
Banks
38.4%
38.1%
37.9%
37.6%
Peer-To-Peer Lending
22.6%
22.8%
22.9%
23.1%
Credit Unions
18.8%
18.9%
18.9%
18.9%
Savings & Loan Associations
12.4%
12.4%
12.3%
Other
7.8%
7.8%
7.9%
12.3%
8.0%
Total
100%
100%
100%
100%
Source: GlobalData
© GlobalData
Table 3: South America digital lending platforms market category segmentation: $ million, 2020-2023
Category
2020
2021
2022
2023
2020-23 CAGR(%)
Banks
57.2
68.5
85.4
107.0
23.2%
Peer-To-Peer Lending
33.7
40.9
51.7
65.6
24.9%
Credit Unions
28.1
33.9
42.6
53.8
24.2%
Savings & Loan Associations
18.5
22.3
27.8
35.0
Other
11.6
14.1
17.9
22.8
23.6%
25.5%
Total
149.1
179.7
225.4
284.2
24%
Source: GlobalData
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Digital Lending Platforms in South America
Industry Profiles
Figure 2: South America digital lending platforms market category segmentation: $ million, 2020-2023
Source: GlobalData
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Digital Lending Platforms in South America
Industry Profiles
4.2. Geography segmentation
China accounts for 25.3% of the South American digital lending platforms market value in 2023.
Brazil accounts for a further 1.7% of the South American market.
Table 4: South America digital lending platforms market geography segmentation: $ million, 2023
Geography
2023
%
China
2,905.9
25.3
Brazil
194.8
1.7
India
186.3
1.6
Mexico
115.9
Rest of the world
8,097.1
1.0
70.4
Total
11,500
100%
Source: GlobalData
© GlobalData
Figure 3: South America digital lending platforms market geography segmentation: % share, by value, 2023
Source: GlobalData
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Digital Lending Platforms in South America
Industry Profiles
5. Market Outlook
5.1.
Market value forecast
In 2028, the South American digital lending platforms market is forecast to have a value of $926.7 million, an
increase of 225.9% since 2023.
The compound annual growth rate of the market in the period 2023–28 is predicted to be 26.7%.
Table 5: South America digital lending platforms market value forecast: $ million, 2023–28
Year
$ million
€ million
% Growth
2023
284.3
262.9
26.1%
2024
359.9
339.6
26.6%
2025
456.5
429.3
26.8%
2026
578.3
542.8
26.7%
2027
732.2
686.4
2028
926.7
867.8
26.6%
26.6%
CAGR: 2023–28
Source: GlobalData
26.7%
© GlobalData
Figure 4: South America digital lending platforms market value forecast: $ million, 2023–28
Source: GlobalData
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Digital Lending Platforms in South America
Industry Profiles
6. Five Forces Analysis
The digital lending platforms market will be analyzed taking software companies as players. The key buyers will
be taken as financial institutions, and digital lending companies, and software developer and hardware
manufacturers as the key suppliers.
6.1.
Summary
Figure 5: Forces driving competition in the digital lending platforms market in South America, 2023
Source: GlobalData
© GlobalData
The continuously expanding market growth in 2023 has reduced the intensity of rivalry among market players,
allowing them to expand and take advantage of the growing demand for digital lending software products.
While the core functionalities of digital lending software seem similar, the market players differentiate their offerings
by incorporating value-added services, or additional features which reduce the buyer power to an extent.
Software development entails a highly complicated process with large amounts of proprietary knowledge, which
makes it unlikely for suppliers to forward integrate, which weakens supplier power.
The new players are making efforts to tap opportunities in unexplored market niches, such as small businesses and
loans for immigrants, among others. It might be difficult for established players to quickly divert their attention to
these new market niches, which could lead to a slower rate of adaptation, increasing the threat of new entrants.
The substitutes for digital lending software are open-source software products, free web-based loan management
software, pirated versions of existing products, and in-house platform development by the companies. However, the
substitutes will lack scalability, security, and specialized expertise, reducing the threat of substitutes.
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6.2.
Buyer power
Figure 6: Drivers of buyer power in the digital lending platforms market in South America, 2023
Source: GlobalData
© GlobalData
The digital lending market is shaped by a diverse array of customer segments, ranging from large financial institutions,
community banks, and credit unions, among other financial companies. The presence of a large number of buyers of
different sizes and scales with specific requirements reduces buyer power. Larger financial institutions and banks with
substantial lending operations have more negotiating power, due to the possibility of large contracts, enabling them
to negotiate favorable terms and pricing structures with the market players. Whereas smaller buyers may have less
bargaining power in negotiating prices and terms of use, as smaller buyers capture a smaller share of the market
player’s revenue.
The switching cost from one software provider to another may entail significant costs and efforts for the lending
platforms. The buyer will be required to incur additional costs for staff training, system integration, and data
migration, among others, which reduces the buyer's power to an extent.
While the core functionalities of digital lending software like loan origination, and loan management seem similar,
some market players differentiate their offerings by incorporating advanced credit scoring models, AI-powered
decision-making, or by providing a user-friendly interface, which reduces the buyer power to an extent.
The South American digital lending platform market is home to several digital lending software providers, fintech
startups, and core banking solution providers that provide digital lending solutions. The presence of a large number of
players in the market gives the buyer, the liberty to choose from a wide range of options, resulting in increased buyer
power.
It is unlikely for most digital lending companies to develop in-house lending software, as it would be inefficient to
invest in fixed assets on a small scale. Moreover, outsourced software and solutions are not only used to reduce
operational costs and gain access to skills, expertise, and technology but also to improve performance in higher-value
services. Although this attribute of digital lending software decreases buyer power, it is mitigated by the fact that it is
unlikely that players will integrate forwards into the businesses of buyers.
Overall buyer power is assessed as moderate.
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6.3.
Supplier power
Figure 7: Drivers of supplier power in the digital lending platforms market in South America, 2023
Source: GlobalData
© GlobalData
The supply chain includes the software code itself, as well as the hardware devices and tools used by developers,
proprietary and open-source software repositories, signing keys, compilers, and download portals. The entities that
comprise the software supply chain can include multiple developers and technology providers. In many instances, the
author of a given open-source software component is unknown. It is also unusual to find a single company responsible
for the entirety of a software code base. Software is typically compiled from existing code libraries, both open source
and proprietary, with new software code developed to provide specific capabilities on top of the sourced code.
The software market requires employees with specific and adaptable knowledge, as well as the most up-to-date
hardware devices. Skilled programmers are key for success in this market, forcing players to rely on the continued
service of highly qualified and usually well-paid employees, which increases supplier power. South American countries
like Brazil, Argentina, and Colombia boast an extensive talent pool of skilled local developers, making the region a
software development hotspot. The availability of a large number of skilled employees mitigates their power to some
extent.
While the suppliers in this market are individual employees, they also possess power in terms of their highly specific
knowledge, alongside its effective application towards the company they are working for. As such, employee retention
is important, as switching costs are significantly high, particularly in the case of the loss of a skilled employee who
understands the criteria of the role. Additionally, various computer programming languages serve to distribute the
workforce into their areas of expertise, leading to a reduced concentration of potential suppliers and therefore
increasing supplier power.
Inputs such as hardware components are often purchased from sole suppliers; these tend to be large companies, with
significant financial muscle, which increases their power. However, the presence of a large number of hardware
suppliers offsets the power. Furthermore, the hardware components and devices offered by the suppliers are usually
undifferentiated products, and generally offer similar performance and features, reducing the supplier's power to an
extent. However, since the software is wholly designed on computer hardware, this makes suppliers an irreplaceable
part of the market which, combined with a diverse customer base and the importance of quality to the market,
increases supplier power.
Forward integration from suppliers is unlikely, as software production entails a highly complicated process with large
amounts of proprietary knowledge, which weakens supplier power. However, with a widening labor market in
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computer programming and the need for hardware and software to work successfully together, suppliers may look to
forward integration.
Overall, the supplier power in this market is moderate.
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6.4.
New entrants
Figure 8: Factors influencing the likelihood of new entrants in the digital lending platforms market in South America, 2023
Source: GlobalData
© GlobalData
The South American digital lending platform market registered an impressive annual growth of 26.1% in 2023, which is
particularly attractive to new entrants, as a growing market presents new opportunities for new market players. The
market is forecasted to accelerate further with an anticipated CAGR of 26.7% over 2023-28, demonstrating the
presence of new opportunities that the new players can tap into.
The position of established players may be strengthened by the knowledge of their customer’s business needs and
associated long-term relationships, their ownership of key intellectual property, significant research & development
capabilities, and potentially high switching costs for buyers, resulting in reduced threat of new entrants.
The number of digital lending companies is multiplying, with the increased number of financial institutions utilizing
technologies, to expand their customer base. For software providers, the enormous scope of potential consumers
serves as a key attraction for market entry, increasing the threat of new entrants. However, newcomers must choose
their market segment carefully, as certain areas have very strong incumbents, with established software providers
offering a wide range of solutions.
Patent and copyright infringement is a serious issue for new entrants, as the costs involved can be extremely
prohibitive. New entrants must therefore be aware of how costly and time-consuming legal complications can be.
Furthermore, patents in this ever-evolving market are vast and complicated. In a market where new products are
frequently launched; research and development investment is important. Alternatively, a large software company can
obtain intellectual property through the acquisition of the company that originally generated it. For instance, in July
2023, Evertec, a Brazilian IT services provider acquired Sinqia, a software solutions provider for financial institutions.
The acquisition was aimed to improve Evertec’s offerings and expand its presence in the Latin American region.
However, either approach of acquisition or research and development investment requires significant funds, making
the market less attractive for companies with insufficient research & development budgets.
The ease of availability of cloud computing, APIs, and open-source tools allows new players with creative ideas to
enter the market, especially the players who are targeting niche markets or specific functionalities. New entrants are
likely to be more dynamic and may be able to offer innovative ideas, especially those focusing on specific
functionalities or niche markets. The new players are increasingly focusing on untapped market segments including
immigrant loans, and small businesses, among others. Established companies may face challenges in rapidly adjusting
their focus to these new market segments, potentially resulting in slower adaptation and an increased threat from
new entrants.
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Overall, the threat of new entrants in this market is strong.
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6.5.
Threat of substitutes
Figure 9: Factors influencing the threat of substitutes in the digital lending platforms market in South America, 2023
Source: GlobalData
© GlobalData
The substitutes for digital lending software are open-source software products, free web-based loan management
software, pirated versions of existing products, and in-house platform development by the companies. The opensource products are usually free and can be customized to meet the specific requirements of the users. However,
open-source software in general may present difficulties with platform compatibility, scalability, and lack of security.
Furthermore, creating trustworthy and scalable lending software requires specialized expertise which cannot be
fulfilled by the in-house development, and open-source software, reducing the threat of substitutes.
While many lending platforms leverage third-party APIs for specific tasks like credit scoring, identity verification, and
payment processing, these APIs cannot replace a full-fledged digital lending software solution. Instead, APIs act as
complementary tools that enhance the capabilities of digital lending software.
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6.6.
Degree of rivalry
Figure 10: Drivers of degree of rivalry in the digital lending platforms market in South America, 2023
Source: GlobalData
© GlobalData
The digital lending platform market in South America is highly fragmented with the presence of established players, as
well as start-ups entering the market. These players target various customer segments and offer a diverse range of
solutions through continuous innovation and research, resulting in increased competition among the players.
Technological advances mean that new products are continually introduced to the market, enhancing rivalry, and
allowing new entrants the possibility of gaining market share. In March 2023, Pismo, a Brazilian IT services company,
unveiled a new feature for its banking and payments platform: digital lending. This move by IT service providers into
the digital lending sphere is expected to escalate market competition. Cloud technology, big data, Artificial
Intelligence, and machine learning have been significant technology trends in recent years. Market players are making
significant investments in research and development activities to introduce new features and innovations in the
market, resulting in intensified rivalry in the market.
The degree of rivalry is mitigated by the fact that several digital lending companies will be reluctant to switch to
another solution provider, due to integration requirements, and data migration, reducing the degree of rivalry.
The degree of rivalry between players has been alleviated by the massive market growth in 2023, which has allowed
multiple firms to expand and take advantage of the growing demand for digital lending software products.
Overall, the degree of rivalry in the market is assessed as moderate.
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Digital Lending Platforms in South America
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7. Competitive Landscape
The South American digital lending platform market saw strong growth and evolution in 2023. Increasing demand
for these services drove providers to raise capital and expand lending activities. Advances in data analytics and
risk assessment boosted investor confidence. Machine learning (ML), artificial intelligence (AI), and blockchain
investments are expected to fuel further growth. Future focus includes enhancing user experience,
personalization, and credit scoring algorithms, ensuring regulatory compliance and data security for sustainable
growth and user trust. The market is dominated by Fiserv, FIS, and Temenos.
7.1.
Who are the leading players in the market?
Fiserv Inc
Fiserv is a provider of payment and financial services technology, based in the US. The company provides
payment and mobile banking systems, account processing systems, and electronic payment products and
services. It also offers financial solutions, business solutions, card issuer processing, network services, account
processing and digital banking solutions, merchant acquiring and processing and business management
platforms, item processing solutions, source capture systems, card solutions, and lending and risk management
solutions. It serves banks, credit unions, financial institutions, the public sector, large enterprises, small
businesses, and merchants. The company has a business presence in North America, Europe, the Middle East,
Africa, Latin America, and Asia-Pacific.
Fidelity National Information Services Inc (FIS)
FIS is a provider of financial technology services based in Florida, US. It provides technology solutions for retail
and institutional banking, payments, asset and wealth management, risk and compliance, payment processing,
consulting, and outsourcing. The solutions include transaction and account processing; fraud, risk management,
and compliance; payment; lending; wealth and retirement, and corporate liquidity. The company operates
through a network of branch offices and online portals in North America, Europe, Asia-Pacific, and the Middle
East and Africa.
Temenos AG
Temenos provides banking software systems. The company offers software for financial functions such as
deposits, payments, lending, and digital banking. Major products include collections, fund administration, data
and analytics, regulatory compliance, and core banking. It provides software services for the retail, corporate,
universal, private, corporate, end-to-end banking, and community banking sectors. It has 3,000 clients in 150
countries. The company's business operations span across the Middle East, Africa, Asia-Pacific, Europe, North
America, and Latin America. Temenos is based in Geneva, Switzerland. The company operates in Canada through
its subsidiary entities, namely Temenos Canada Inc., Temenos Software Canada Ltd., and more.
7.2.
What strategies do the leading players follow?
Fiserv's strategic goal is to deliver its clients technology, innovation, and excellence. It focuses on operating its
businesses in areas where it has deep industry expertise, long-term, trusted client relationships, and strong
management to execute plans, as part of its corporate strategy. It intends to continue to operate business
following the strategic framework involving portfolio management, client relationship value, operational
effectiveness, capital discipline, and innovation. The company strives to focus on providing business expertise,
financial support, and leading technology solutions, invest in minority and small businesses, and also focus on
strengthening partnerships with companies.
FIS focuses on delivering superior solutions and expanding its client base for sustained revenue growth. Its
strategy includes investing in solutions through internal development and acquisitions, supporting clients
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through innovation, improving operational efficiency, expanding distribution, and strategic capital allocation.
They use both organic (internal development, innovation, efficiency improvements, distribution expansion) and
inorganic (acquisitions, equity investments) strategies. These approaches help cross-sell solutions, attract new
clients, and offer comprehensive offerings through partnerships.
Temenos aims to drive growth and market presence by focusing on SaaS solutions, digital transformation, and
partnerships in banking. It strengthens its SaaS business, targets top-tier banks in North America, and expands
into the US Banking-as-a-Service (BaaS) market. To increase penetration in large banks, it adopts a composable
platform, emphasizes market leadership in key segments, and expands globally. Temenos also prioritizes partnerled delivery and recently partnered with Amazon Web Services (AWS) to offer core banking solutions as
Software-as-a-Service (SaaS), enhancing global coverage and availability.
7.3.
What are the strengths of the leading players?
Fiserv has a strong customer base. The company provides technology platforms and software solutions to
financial firms, broker-dealers, global asset managers, investment advisors, banks, and insurance companies. Its
financial solutions are used by top 95 banks in the US. The company has more than 10,000 financial institution
clients and six million merchant locations across the world. It has 1.6 billion global accounts on file and makes
over 25,000 financial transactions per second. Fiserv is processing 4 out of 10 transactions at the point of sale in
the US and its account processing solutions are used by 1 in 3 financial institutions in the US. It has Fiserv credit
union clients hold more than 3,300 credit union clients and 90% of industry assets. The company also issues more
than 50 million unemployment cards annually and processed over $2.8 trillion in tax payments in the US.
FIS excels in leveraging modern architectures and cloud-based technologies to offer tailored solutions that meet
individual client requirements. With substantial investments in platform modernization and migration to private
and public clouds, FIS ensures swift delivery and industry-leading solution availability. By integrating various
solutions seamlessly, FIS enhances its capability to address diverse client needs efficiently. This strategic
approach not only accelerates service delivery to clients but also elevates solution availability to unprecedented
levels within the industry. FIS's commitment to modernization and cloud integration underscores its position as a
leader in delivering customized solutions for clients worldwide.
Temenos company has a strong focus on its R&D activities. Temenos R&D focuses on investing in innovation,
technology, and architecture. It also focuses on evolving banking functionality and keeping up with industry
regulations and trends. Temenos responds to digital acceleration by offering AI and data analytics solutions,
embracing cloud adoption, and introducing new services. The company’s continuous operations ensure regular
updates for clients with minimal disruption. The company’s R&D focuses on innovation, adaptability, and
customer-centric solutions. revenue stood at 29.5%. Temenos operates software development facilities in the
US, Canada, India, the UK, Switzerland, Romania, Belgium, Luxembourg, France, Australia, Ecuador, China,
Greece, Poland, Spain, Singapore, and Germany. In FY2022, the company incurred expenses of US$279.8 million
on research, development, and engineering (RD&E) activities.
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8. Company Profiles
8.1.
Fiserv, Inc.
8.1.1.
Company Overview
Fiserv, Inc. (Fiserv or ‘the company) is a financial technology company that provides solutions to clients
operating in financial market. The company offers services such as financial solutions, business solutions, card
issuer processing, network services, merchant acquiring and processing and business management platform. It
also offers item processing solutions, source capture systems, account processing and digital banking solutions
card solutions, and lending and risk management solutions. Fiserv provides services to a large customer base,
which includes commercial and investment banks, credit unions, consumers, government, healthcare,
telecommunications, insurance, travel, retailers and utilities, and others. It has business presence in Europe,
Asia Pacific, the Middle East and Africa . The company is headquartered in Brookfield, Wisconsin, the US.
The company reported revenues of (US Dollars) US$19,093 million for the fiscal year ended December 2023
(FY2023), an increase of 7.6% over FY2022. In FY2023, the company’s operating margin was 26.3%, compared
to an operating margin of 21.1% in FY2022. In FY2023, the company recorded a net margin of 16.1%,
compared to a net margin of 14.3% in FY2022. The company reported revenues of US$4,883 million for the
first quarter ended March 2024, a decrease of 0.7% over the previous quarter.
8.1.2.
Key Facts
Table 6: Fiserv, Inc.: key facts
Head office:
600 N. Vel R. Phillips Avenue , Milwaukee, Wisconsin, United States
Telephone:
14148795000
Number of Employees:
42000
Website:
www.fiserv.com
Financial year-end:
December
Ticker:
FI
Stock exchange:
New York Stock Exchange
Source: COMPANY WEBSITE
8.1.3.
© GlobalData
Business Description
Fiserv, Inc. (Fiserv or ‘the company) is a provider of technology solutions for payments and financial services. The
company offers e-commerce, cloud-based point-of-sale, merchant acquiring and processing and card issuer
processing and network services. Its major clients include merchants, banks, credit unions, other financial
institutions, and corporate clients.
The company operates through four business segments: Acceptance, Fintech, Payment, Corporate and Other.
Through Acceptance segment, the company provide a wide range of commerce-enabling solutions and serve
merchants of all sizes around the world. These services include POS, merchant acquiring and digital commerce
services, mobile payment services, security, and fraud protection products. It also provides Clover, an integrated
commerce operating system and cloud-based POS for small and mid-sized businesses and independent software
vendors. It distributes the products and services in the global Acceptance businesses through a variety of
channels, such as direct sales teams, strategic partnerships, independent software vendors, agent sales forces,
financial institutions, and other strategic partners in the form of joint venture alliances, revenue sharing alliances,
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
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and referral agreements. In FY2022, the Acceptance segment reported revenue of US$7,292 million, which
accounted for 41.1% of the company’s total revenue.
The Fintech segment offers financial institutions around the world with the technology solutions, it need to run
their operations, including products and services that enable financial institutions to process customer deposit
and loan accounts and manage an institution’s general ledger and central information files. The segment also
provides digital banking, financial and risk management, cash management, professional services and consulting,
item processing and source capture, and other products and services that support numerous types of financial
transactions. Some of the businesses in the Fintech segment provide products or services to corporate clients to
facilitate the management of financial processes and transactions. It serves corporate clients by offering a range
of products and services that manages financial processes and transactions. In FY2022, the Fintech segment
reported revenue of US$3,170 million, which accounted for 17.9% of the company’s total revenue.
Under Payments segment, the company provides financial institutions and corporate clients around the world
with the products and services required to process digital payment transactions. It includes card transactions
such as debit, credit and prepaid card processing and services, a range of network services, security and fraud
protection products, card production and print services. It also offers non-card digital payment software and
services, including bill payment, account-to-account transfers, person-to-person payments, electronic billing, and
security and fraud protection products. These products are offered to public sector, corporate clients and
financial institutions. In FY2022, the Payment segment reported revenue of US$6,262 million, which accounted
for 35.3% of the company’s total revenue.
Corporate and other segment provides support to the reportable segments and includes, unallocated corporate
expenses, amortization of acquisition-related intangible assets and assets or investments, costs associated with
acquisition and divestiture activity. It also includes the historical results of the company’s Investment Services
business. In FY2022, the Corporate and other segment reported revenue of US$1,013 million, which accounted
for 5.7% of the company’s total revenue.
Geographically, Fiserv classifies its revenues into two regions such as Domestic and International. As of 2022,
Domestic accounted for 86% of the total revenue followed by International 14%.
As of December 31, 2022, the company operates 19 owned and 141 leased properties globally, serving clients in
the US and Canada, Latin America, Asia Pacific, Europe, the Middle East and Africa.
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Table 7: Fiserv, Inc.: annual financial ratios
Key Ratios
Growth Ratios
Sales Growth %
Operating Income Growth %
EBITDA Growth %
Net Income Growth %
EPS Growth %
Working Capital Growth %
Equity Ratios
EPS (Earnings per Share) USD
Book Value per Share USD
Profitability Ratios
Gross Margin %
Operating Margin %
Net Profit Margin %
Profit Markup %
PBT Margin (Profit Before Tax) %
Return on Equity %
Return on Capital Employed %
Return on Assets %
Return on Working Capital %
Operating Costs (% of Sales) %
Administration Costs (% of Sales) %
Liquidity Ratios
Current Ratio Absolute
Quick Ratio Absolute
Cash Ratio Absolute
Leverage Ratios
Debt to Equity Ratio Absolute
Net Debt to Equity Absolute
Debt to Capital Ratio Absolute
Efficiency Ratios
Asset Turnover Absolute
Fixed Asset Turnover Absolute
Current Asset Turnover Absolute
Capital Employed Turnover Absolute
Working Capital Turnover Absolute
2019
2020
2021
2022
2023
74.94
-10.18
40.00
-24.77
-21.68
516.36
45.79
18.57
57.55
7.28
-23.15
-55.88
9.25
23.54
8.34
39.25
48.50
-1.20
9.31
63.46
25.98
89.66
81.58
88.87
7.65
34.06
17.74
21.26
16.48
15.93
1.97
48.51
1.52
48.32
2.25
47.62
4.09
48.93
4.76
50.26
48.36
15.33
8.77
93.63
10.63
2.71
2.53
2.01
118.42
84.67
32.24
47.40
12.47
6.45
90.12
7.88
2.96
3.14
1.26
318.21
87.53
37.22
49.91
14.10
8.22
99.63
10.27
4.31
3.95
1.77
397.91
85.90
35.71
54.94
21.09
14.26
121.93
16.42
8.21
6.51
3.16
344.38
78.91
34.08
59.83
26.26
16.07
148.93
20.42
10.28
8.74
3.51
398.25
73.74
34.44
1.08
1.08
0.06
1.04
1.04
0.06
1.03
1.03
0.05
1.04
1.04
0.03
1.04
1.04
0.09
0.66
0.64
0.40
0.64
0.61
0.39
0.69
0.66
0.41
0.69
0.67
0.41
0.77
0.68
0.44
0.23
7.58
1.06
0.16
7.72
0.20
6.72
0.89
0.25
25.52
0.22
7.29
0.92
0.28
28.22
0.22
7.30
0.76
0.31
16.33
0.22
7.16
0.61
0.33
15.17
Source: COMPANY FILINGS
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
© GlobalData
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Table 8: Fiserv, Inc.: key employees
Name
Job Title
Board
Adam L. Rosman
Chief Administrative Officer
Senior Management
Adam L. Rosman
Chief Legal Officer
Senior Management
Ajei Gopal
Director
Non Executive Board
Head Issuer Solutions
Senior Management
Director
Non Executive Board
Vice President
Senior Management
Doyle R. Simons
Director
Non Executive Board
Dylan G. Haggart
Director
Non Executive Board
General Counsel
Senior Management
Frank J. Bisignano
Chairman
Executive Board
Frank J. Bisignano
Chief Executive Officer
Executive Board
Frank J. Bisignano
President
Executive Board
Gustavo Marin
Head Latin America
Senior Management
Guy Chiarello
Chief Operating Officer
Senior Management
Harry F. DiSimone
Director
Non Executive Board
Heidi G. Miller
Director
Non Executive Board
Henrique de Castro
Director
Non Executive Board
Head Asia Pacific Region
Senior Management
Jenn LaClair
Head Global Business Solutions
Senior Management
Jennifer M. Manchester
Chief Human Resources Officer
Senior Management
Joanne Sebby
Chief Risk Officer
Senior Management
John Gibbons
Head Financial Institutions Group
Senior Management
Julie Chariell
Head Investor Relations
Senior Management
Katia Karpova
Head EMEA Region
Senior Management
Kevin M. Warren
Director
Non Executive Board
Lance Fritz
Director
Non Executive Board
Chief Marketing Officer
Senior Management
Head Corporate Social Responsibility
Senior Management
Andrew Gelb
Charlotte Yarkoni
Christopher M. Foskett
Eric Nelson
Ivo Distelbrink
Leigh Asher
Neil H. Wilcox
Source: COMPANY FILINGS
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
© GlobalData
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Table 9: Fiserv, Inc.: key employees Continued
Name
Job Title
Board
Rick Singh
Chief Growth Officer
Senior Management
Robert W. Hau
Chief Financial Officer
Senior Management
Tom Higgins
Head General Services
Senior Management
Director
Non Executive Board
Wafaa Mamilli
Source: COMPANY FILINGS
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
© GlobalData
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Digital Lending Platforms in South America
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8.2.
Fiserv, Inc.
8.2.1.
Company Overview
Fiserv, Inc. (Fiserv or ‘the company) is a financial technology company that provides solutions to clients
operating in financial market. The company offers services such as financial solutions, business solutions, card
issuer processing, network services, merchant acquiring and processing and business management platform. It
also offers item processing solutions, source capture systems, account processing and digital banking solutions
card solutions, and lending and risk management solutions. Fiserv provides services to a large customer base,
which includes commercial and investment banks, credit unions, consumers, government, healthcare,
telecommunications, insurance, travel, retailers and utilities, and others. It has business presence in Europe,
Asia Pacific, the Middle East and Africa . The company is headquartered in Brookfield, Wisconsin, the US.
The company reported revenues of (US Dollars) US$19,093 million for the fiscal year ended December 2023
(FY2023), an increase of 7.6% over FY2022. In FY2023, the company’s operating margin was 26.3%, compared
to an operating margin of 21.1% in FY2022. In FY2023, the company recorded a net margin of 16.1%,
compared to a net margin of 14.3% in FY2022. The company reported revenues of US$4,883 million for the
first quarter ended March 2024, a decrease of 0.7% over the previous quarter.
8.2.2.
Key Facts
Table 10: Fiserv, Inc.: key facts
Head office:
600 N. Vel R. Phillips Avenue , Milwaukee, Wisconsin, United States
Telephone:
14148795000
Number of Employees:
42000
Website:
www.fiserv.com
Financial year-end:
December
Ticker:
FI
Stock exchange:
New York Stock Exchange
Source: COMPANY WEBSITE
8.2.3.
© GlobalData
Business Description
Fiserv, Inc. (Fiserv or ‘the company) is a provider of technology solutions for payments and financial services. The
company offers e-commerce, cloud-based point-of-sale, merchant acquiring and processing and card issuer
processing and network services. Its major clients include merchants, banks, credit unions, other financial
institutions, and corporate clients.
The company operates through four business segments: Acceptance, Fintech, Payment, Corporate and Other.
Through Acceptance segment, the company provide a wide range of commerce-enabling solutions and serve
merchants of all sizes around the world. These services include POS, merchant acquiring and digital commerce
services, mobile payment services, security, and fraud protection products. It also provides Clover, an integrated
commerce operating system and cloud-based POS for small and mid-sized businesses and independent software
vendors. It distributes the products and services in the global Acceptance businesses through a variety of
channels, such as direct sales teams, strategic partnerships, independent software vendors, agent sales forces,
financial institutions, and other strategic partners in the form of joint venture alliances, revenue sharing alliances,
and referral agreements. In FY2022, the Acceptance segment reported revenue of US$7,292 million, which
accounted for 41.1% of the company’s total revenue.
The Fintech segment offers financial institutions around the world with the technology solutions, it need to run
their operations, including products and services that enable financial institutions to process customer deposit
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
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Digital Lending Platforms in South America
Industry Profiles
and loan accounts and manage an institution’s general ledger and central information files. The segment also
provides digital banking, financial and risk management, cash management, professional services and consulting,
item processing and source capture, and other products and services that support numerous types of financial
transactions. Some of the businesses in the Fintech segment provide products or services to corporate clients to
facilitate the management of financial processes and transactions. It serves corporate clients by offering a range
of products and services that manages financial processes and transactions. In FY2022, the Fintech segment
reported revenue of US$3,170 million, which accounted for 17.9% of the company’s total revenue.
Under Payments segment, the company provides financial institutions and corporate clients around the world
with the products and services required to process digital payment transactions. It includes card transactions
such as debit, credit and prepaid card processing and services, a range of network services, security and fraud
protection products, card production and print services. It also offers non-card digital payment software and
services, including bill payment, account-to-account transfers, person-to-person payments, electronic billing, and
security and fraud protection products. These products are offered to public sector, corporate clients and
financial institutions. In FY2022, the Payment segment reported revenue of US$6,262 million, which accounted
for 35.3% of the company’s total revenue.
Corporate and other segment provides support to the reportable segments and includes, unallocated corporate
expenses, amortization of acquisition-related intangible assets and assets or investments, costs associated with
acquisition and divestiture activity. It also includes the historical results of the company’s Investment Services
business. In FY2022, the Corporate and other segment reported revenue of US$1,013 million, which accounted
for 5.7% of the company’s total revenue.
Geographically, Fiserv classifies its revenues into two regions such as Domestic and International. As of 2022,
Domestic accounted for 86% of the total revenue followed by International 14%.
As of December 31, 2022, the company operates 19 owned and 141 leased properties globally, serving clients in
the US and Canada, Latin America, Asia Pacific, Europe, the Middle East and Africa.
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Table 11: Fiserv, Inc.: annual financial ratios
Key Ratios
Growth Ratios
Sales Growth %
Operating Income Growth %
EBITDA Growth %
Net Income Growth %
EPS Growth %
Working Capital Growth %
Equity Ratios
EPS (Earnings per Share) USD
Book Value per Share USD
Profitability Ratios
Gross Margin %
Operating Margin %
Net Profit Margin %
Profit Markup %
PBT Margin (Profit Before Tax) %
Return on Equity %
Return on Capital Employed %
Return on Assets %
Return on Working Capital %
Operating Costs (% of Sales) %
Administration Costs (% of Sales) %
Liquidity Ratios
Current Ratio Absolute
Quick Ratio Absolute
Cash Ratio Absolute
Leverage Ratios
Debt to Equity Ratio Absolute
Net Debt to Equity Absolute
Debt to Capital Ratio Absolute
Efficiency Ratios
Asset Turnover Absolute
Fixed Asset Turnover Absolute
Current Asset Turnover Absolute
Capital Employed Turnover Absolute
Working Capital Turnover Absolute
2019
2020
2021
2022
2023
74.94
-10.18
40.00
-24.77
-21.68
516.36
45.79
18.57
57.55
7.28
-23.15
-55.88
9.25
23.54
8.34
39.25
48.50
-1.20
9.31
63.46
25.98
89.66
81.58
88.87
7.65
34.06
17.74
21.26
16.48
15.93
1.97
48.51
1.52
48.32
2.25
47.62
4.09
48.93
4.76
50.26
48.36
15.33
8.77
93.63
10.63
2.71
2.53
2.01
118.42
84.67
32.24
47.40
12.47
6.45
90.12
7.88
2.96
3.14
1.26
318.21
87.53
37.22
49.91
14.10
8.22
99.63
10.27
4.31
3.95
1.77
397.91
85.90
35.71
54.94
21.09
14.26
121.93
16.42
8.21
6.51
3.16
344.38
78.91
34.08
59.83
26.26
16.07
148.93
20.42
10.28
8.74
3.51
398.25
73.74
34.44
1.08
1.08
0.06
1.04
1.04
0.06
1.03
1.03
0.05
1.04
1.04
0.03
1.04
1.04
0.09
0.66
0.64
0.40
0.64
0.61
0.39
0.69
0.66
0.41
0.69
0.67
0.41
0.77
0.68
0.44
0.23
7.58
1.06
0.16
7.72
0.20
6.72
0.89
0.25
25.52
0.22
7.29
0.92
0.28
28.22
0.22
7.30
0.76
0.31
16.33
0.22
7.16
0.61
0.33
15.17
Source: COMPANY FILINGS
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
© GlobalData
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Table 12: Fiserv, Inc.: key employees
Name
Job Title
Board
Adam L. Rosman
Chief Administrative Officer
Senior Management
Adam L. Rosman
Chief Legal Officer
Senior Management
Ajei Gopal
Director
Non Executive Board
Head Issuer Solutions
Senior Management
Director
Non Executive Board
Vice President
Senior Management
Doyle R. Simons
Director
Non Executive Board
Dylan G. Haggart
Director
Non Executive Board
General Counsel
Senior Management
Frank J. Bisignano
Chairman
Executive Board
Frank J. Bisignano
Chief Executive Officer
Executive Board
Frank J. Bisignano
President
Executive Board
Gustavo Marin
Head Latin America
Senior Management
Guy Chiarello
Chief Operating Officer
Senior Management
Harry F. DiSimone
Director
Non Executive Board
Heidi G. Miller
Director
Non Executive Board
Henrique de Castro
Director
Non Executive Board
Head Asia Pacific Region
Senior Management
Jenn LaClair
Head Global Business Solutions
Senior Management
Jennifer M. Manchester
Chief Human Resources Officer
Senior Management
Joanne Sebby
Chief Risk Officer
Senior Management
John Gibbons
Head Financial Institutions Group
Senior Management
Julie Chariell
Head Investor Relations
Senior Management
Katia Karpova
Head EMEA Region
Senior Management
Kevin M. Warren
Director
Non Executive Board
Lance Fritz
Director
Non Executive Board
Chief Marketing Officer
Senior Management
Head Corporate Social Responsibility
Senior Management
Andrew Gelb
Charlotte Yarkoni
Christopher M. Foskett
Eric Nelson
Ivo Distelbrink
Leigh Asher
Neil H. Wilcox
Source: COMPANY FILINGS
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
© GlobalData
Page | 33
Digital Lending Platforms in South America
Industry Profiles
Table 13: Fiserv, Inc.: key employees Continued
Name
Job Title
Board
Rick Singh
Chief Growth Officer
Senior Management
Robert W. Hau
Chief Financial Officer
Senior Management
Tom Higgins
Head General Services
Senior Management
Director
Non Executive Board
Wafaa Mamilli
Source: COMPANY FILINGS
©GlobalData THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED
© GlobalData
Page | 34
Digital Lending Platforms in South America
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8.3.
Fidelity National Information Services Inc
8.3.1.
Company Overview
Fidelity National Information Services Inc (FIS) is a provider of financial technology services. It provides
technology solutions for retail and institutional banking, payments, asset and wealth management, risk and
compliance, payment processing, consulting, and outsourcing. The solutions include transaction and account
processing; fraud, risk management, and compliance; payment; lending; wealth and retirement; and
corporate liquidity. The company also provides technology solutions for securities processing and finance,
global trading, and asset management, and insurance, among others. The company operates through a
network of branch offices and online portals in North America, Europe, Asia-Pacific, and the Middle East, and
Africa. FIS is headquartered in Jacksonville, Florida, the US.
The company reported revenues of (US Dollars) US$9,821 million for the fiscal year ended December 2023
(FY2023), an increase of 1% over FY2022. In FY2023, the company’s operating margin was 14.4%, compared to
an operating margin of 12.5% in FY2022. The net loss of the company was US$6,654 million in FY2023,
compared to a net loss of US$16,720 million in FY2022. The company reported revenues of US$2,467 million
for the first quarter ended March 2024, a decrease of 1.7% over the previous quarter.
8.3.2.
Key Facts
Table 14: Fidelity National Information Services Inc: key facts
Head office:
347 Riverside Avenue , Jacksonville, Florida, United States
Telephone:
14075518315
Fax:
19043571105
Number of Employees:
60000
Website:
www.fisglobal.com
Financial year-end:
December
Ticker:
FIS
Stock exchange:
New York Stock Exchange
Source: COMPANY WEBSITE
8.3.3.
© GlobalData
Business Description
Fidelity National Information Services Inc (FIS) offers a wide range of technology solutions related to banking and
wealth, institutional and wholesale, corporate, and payments. It also offers software and technology outsourcing
services such as digital payment, merchant solutions, risk and compliance solutions, enterprise payments,
outsourced payment solutions, and broker-dealer services.
As of December 31, 2023, FIS had total assets of US$55,105 million.
FIS operates through three segments: Banking Solutions, Capital Market Solutions, and Corporate and Others.
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Table 15: Fidelity National Information Services Inc: annual financial ratios
Key Ratios
Growth Ratios
Sales Growth %
Operating Income Growth %
EBITDA Growth %
Net Income Growth %
EPS Growth %
Working Capital Growth %
Equity Ratios
EPS (Earnings per Share) USD
Dividend per Share USD
Dividend Cover Absolute
Book Value per Share USD
Profitability Ratios
Gross Margin %
Operating Margin %
Net Profit Margin %
Profit Markup %
PBT Margin (Profit Before Tax) %
Return on Equity %
Return on Capital Employed %
Return on Assets %
Return on Working Capital %
Operating Costs (% of Sales) %
Administration Costs (% of Sales) %
Liquidity Ratios
Current Ratio Absolute
Quick Ratio Absolute
Cash Ratio Absolute
Leverage Ratios
Debt to Equity Ratio Absolute
Net Debt to Equity Absolute
Debt to Capital Ratio Absolute
Efficiency Ratios
Asset Turnover Absolute
Fixed Asset Turnover Absolute
Current Asset Turnover Absolute
Capital Employed Turnover Absolute
Working Capital Turnover Absolute
2019
2020
2021
2022
2023
22.68
-33.54
18.59
-64.78
-37.06
-377.96
21.47
-43.03
24.99
-46.98
-32.79
45.74
-25.60
88.41
18.50
163.92
15.83
52.58
4.07
17.12
0.18
-4109.59
12.82
-9.37
1.05
16.50
-19.15
60.20
-3.80
33.00
1.99
1.40
1.42
97.13
1.34
1.40
0.96
79.52
1.55
1.56
0.99
77.75
1.75
1.88
0.93
46.05
1.68
2.08
0.81
32.75
36.03
9.38
2.88
56.32
4.00
0.60
1.32
0.55
-57.34
90.62
25.81
33.49
4.40
1.26
50.36
2.12
0.32
0.77
0.19
-22.41
95.60
28.01
35.86
11.14
4.47
55.91
7.70
0.88
1.52
0.50
-27.67
88.86
22.65
36.04
12.53
-172.03
56.35
9.68
-61.43
2.59
-22.87
-35.76
87.47
22.45
37.43
14.45
-67.75
59.82
6.75
-34.85
3.86
-11.24
-31.32
85.55
21.34
0.84
0.84
0.11
0.80
0.80
0.16
0.74
0.74
0.14
0.79
0.79
0.13
0.75
0.75
0.02
0.41
0.33
0.29
0.41
0.30
0.29
0.43
0.39
0.30
0.74
0.66
0.43
1.00
0.98
0.50
0.19
10.08
1.66
0.14
-6.11
0.15
8.70
1.35
0.18
-5.10
0.11
6.60
0.91
0.14
-2.49
0.13
7.52
0.83
0.21
-2.85
0.17
9.43
0.74
0.27
-2.17
Source: COMPANY FILINGS
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Table 16: Fidelity National Information Services Inc: key employees
Name
Job Title
Board
Brian T. Shea
Director
Non Executive Board
Caroline Tsai
Chief Legal Officer
Senior Management
Caroline Tsai
Corporate Affairs Officer
Senior Management
Director
Non Executive Board
Chief Marketing and Communications Officer
Senior Management
Chief Technology Officer
Senior Management
Ellen R. Alemany
Ellyn Raftery
Firdaus Bhathena
Gary L. Lauer
George Mihalos
Director
Non Executive Board
Senior Vice President, Head of Investor Relations
Senior Management
Director
Non Executive Board
Chief Financial Officer
Senior Management
James B. Stallings, Jr.
James Kehoe
Jeffrey A. Goldstein
Chairman
Executive Board
John Durrant
President FIS Banking Solutions Group
Senior Management
Kelly Beatty
Chief Performance Officer
Senior Management
Director
Non Executive Board
Kenneth T. Lamneck
L. Denise Williams
Chief People Officer
Senior Management
Lee Adrean
Director
Non Executive Board
Lisa A. Hook
Director
Non Executive Board
Louise M. Parent
Director
Non Executive Board
Mark Benjamin
Director
Non Executive Board
Nasser Khodri
President Capital Markets Solutions
Senior Management
Nathan Rozof
Executive Vice President Corporate Finance and
Investor Relations
Senior Management
Rafic Naja
Chief Strategy Officer
Senior Management
Stephanie L. Ferris
Chief Executive Officer
Executive Board
Stephanie L. Ferris
Director
Executive Board
Stephanie L. Ferris
President
Executive Board
Tarun Bhatnagar
President Platform and Enterprise Products
Senior Management
Director
Non Executive Board
Vijay D’Silva
Source: COMPANY FILINGS
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8.4.
Temenos AG
8.4.1.
Company Overview
Temenos AG (Temenos) provides banking software systems. The company offers software for financial
functions such as deposits, payments, lending, and digital banking. Major products include fund
administration, data and analytics, regulatory compliance, and core banking. Its services portfolio comprises
next-generation payments, customer engagement, insights and digital marketing campaigns, core banking, AIdriven smart banking advice, trade finance services, international treasury operations, multifonds investor
servicing and wealth management. It provides software services for the retail, corporate, universal, islamic,
private, corporate, end-to-end banking and community banking sectors. The company's business operations
span across the Middle East, Africa, Asia-Pacific, Europe, North America and Latin America. Temenos is
headquartered in Geneva, Switzerland.
The company reported revenues of (US Dollars) US$1,000.2 million for the fiscal year ended December 2023
(FY2023), an increase of 5.3% over FY2022. In FY2023, the company’s operating margin was 19.9%, compared
to an operating margin of 17.2% in FY2022. In FY2023, the company recorded a net margin of 13.5%,
compared to a net margin of 12% in FY2022. The company reported revenues of US$229.9 million for the first
quarter ended March 2024, a decrease of 57% over the previous quarter.
8.4.2.
Key Facts
Table 17: Temenos AG: key facts
Head office:
Esplanade de Pont-Rouge 9C Grand-Lancy, Switzerland
Number of Employees:
6773
Website:
www.temenos.com
Financial year-end:
December
Source: COMPANY WEBSITE
8.4.3.
© GlobalData
Business Description
Temenos AG (Temenos), provides integrated banking software to financial services institutions. The company
provides core banking and cloud-native, cloud-agnostic, payments, wealth management, fund management,
retail banking, business, and corporate banking services. It offers solutions to the retail, corporate, Islamic,
treasury, risk and payment solutions, insurance solutions, universal banking and banking as a service, and end-toend business banking solutions.
The company classifies its business operations into two reportable segments: Product and Services.
Temenos has business presence across the Americas, Asia-Pacific, Europe, the Middle East, and Africa.
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Table 18: Temenos AG: annual financial ratios
Key Ratios
Growth Ratios
Sales Growth %
Operating Income Growth %
EBITDA Growth %
Net Income Growth %
EPS Growth %
Working Capital Growth %
Equity Ratios
EPS (Earnings per Share) USD
Dividend per Share USD
Dividend Cover Absolute
Book Value per Share USD
Profitability Ratios
Gross Margin %
Operating Margin %
Net Profit Margin %
Profit Markup %
PBT Margin (Profit Before Tax) %
Return on Equity %
Return on Capital Employed %
Return on Assets %
Return on Working Capital %
Operating Costs (% of Sales) %
Administration Costs (% of Sales) %
Liquidity Ratios
Current Ratio Absolute
Quick Ratio Absolute
Cash Ratio Absolute
Leverage Ratios
Debt to Equity Ratio Absolute
Net Debt to Equity Absolute
Debt to Capital Ratio Absolute
Efficiency Ratios
Asset Turnover Absolute
Fixed Asset Turnover Absolute
Current Asset Turnover Absolute
Capital Employed Turnover Absolute
Working Capital Turnover Absolute
2019
2020
2021
2022
2023
15.59
7.61
16.78
7.66
11.06
436000.00
-8.71
-0.77
4.97
-3.37
-7.12
20.55
8.98
1.92
1.17
-0.94
4.09
149.99
-1.80
-31.38
-21.76
-34.00
-32.19
21.99
5.33
22.03
8.64
17.70
5.48
-0.11
2.68
0.88
3.05
6.27
2.49
1.02
2.45
7.23
2.59
1.10
2.36
6.63
1.76
1.19
1.48
7.71
1.85
1.43
1.30
9.41
72.79
24.22
18.63
267.50
21.87
40.69
14.28
9.10
-179.94
75.78
28.18
66.28
26.33
19.72
196.53
23.02
33.44
14.49
7.70
-148.12
73.67
22.85
66.34
24.62
17.93
197.10
21.87
36.52
17.49
7.79
-60.39
75.38
25.89
66.47
17.21
12.05
198.23
15.37
20.69
12.45
5.12
-33.97
82.79
30.15
70.89
19.93
13.46
243.56
17.28
19.75
14.41
5.91
-41.50
80.07
31.37
0.81
0.81
0.19
0.74
0.74
0.15
0.55
0.55
0.12
0.48
0.48
0.08
0.49
0.49
0.10
2.64
2.29
0.73
1.87
1.64
0.65
2.02
1.71
0.67
1.52
1.29
0.60
1.12
0.86
0.53
0.49
22.79
1.72
0.59
-7.43
0.39
13.63
1.78
0.55
-5.63
0.43
15.81
2.09
0.71
-2.45
0.43
15.50
2.07
0.72
-1.97
0.44
16.52
2.22
0.72
-2.08
Source: COMPANY FILINGS
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Digital Lending Platforms in South America
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Table 19: Temenos AG: key employees
Name
Job Title
Board
Cecilia Hulten
Vice chairman
Non Executive Board
Colin Jarrett
Chief Security and Risk Officer
Senior Management
Deirdre Dempsey
Chief Legal Officer
Senior Management
Dorothee Deuring
Director
Non Executive Board
Ganesan Sriraman
Executive Vice President
Senior Management
Ganesan Sriraman
Head Product Engineering
Senior Management
Jayde Tipper
Chief People Officer
Senior Management
Chief Executive Officer
Senior Management
Kalliopi Chioti
Chief Marketing and Environmental, Social and
Governance Officer
Senior Management
Kanika Hope
Chief Strategy Officer
Senior Management
Director
Non Executive Board
Managing Director Middle East and Africa
Senior Management
Maurizio Carli
Director
Non Executive Board
Michael Gorriz
Director
Non Executive Board
Chief Financial Officer
Senior Management
Director
Non Executive Board
Jean Pierre Brulard
Laurie Readhead
Lee Allcorn
Panagiotis Spiliopoulos
Peter Spenser
Philip Barnett
President Americas
Senior Management
Prema Varadhan
Chief Operating Officer
Senior Management
Prema Varadhan
President Product
Senior Management
Managing Director APAC
Senior Management
Ross Mallace
Executive Vice President
Senior Management
Ross Mallace
Head SaaS and Partner Ecosystem
Senior Management
Chairman
Non Executive Board
Chief Technology and Innovation Officer
Senior Management
Ramki Ramakrishnan
Thibault de Tersant
Tony Coleman
William Moroney
President International
Senior Management
Xavier Cauchois
Director
Non Executive Board
Source: COMPANY FILINGS
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Digital Lending Platforms in South America
Industry Profiles
9. Macroeconomic Indicators
9.1.
Country data
Table 20: South America exchange rate, 2019–23
Year
Exchange rate (€/$)
2019
1.1195
2020
1.1422
2021
1.1827
2022
1.0539
1.0813
2023
Source: GlobalData
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© GlobalData
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Digital Lending Platforms in South America
Industry Profiles
10. Appendix
10.1. Methodology
GlobalData Industry Profiles draw on extensive primary and secondary research, all aggregated, analyzed, crosschecked and presented in a consistent and accessible style.
Review of in-house databases – Created using 250,000+ industry interviews and consumer surveys and supported by
analysis from industry experts using highly complex modeling & forecasting tools, GlobalData’s in-house databases
provide the foundation for all related industry profiles
Preparatory research – We also maintain extensive in-house databases of news, analyst commentary, company
profiles and macroeconomic & demographic information, which enable our researchers to build an accurate market
overview
Definitions – Market definitions are standardized to allow comparison from country to country. The parameters of
each definition are carefully reviewed at the start of the research process to ensure they match the requirements of
both the market and our clients
Extensive secondary research activities ensure we are always fully up-to-date with the latest industry events and
trends
GlobalData aggregates and analyzes a number of secondary information sources, including:
-
National/Governmental statistics
-
International data (official international sources)
-
National and International trade associations
-
Broker and analyst reports
-
Company Annual Reports
-
Business information libraries and databases
Modeling & forecasting tools – GlobalData has developed powerful tools that allow quantitative and qualitative data
to be combined with related macroeconomic and demographic drivers to create market models and forecasts, which
can then be refined according to specific competitive, regulatory and demand-related factors
Continuous quality control ensures that our processes and profiles remain focused, accurate and up-to-date
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Digital Lending Platforms in South America
Industry Profiles
10.2. Industry associations
10.2.1. Digital Lending Association
Leipziger Straße 124, 10117 Berlin
Tel.: 0049 30 94 85 46 60
Fax: https://digitallenders.eu/
10.2.2. Digital Lenders Association of India
DLAI, Care Capitalfloat, Gokaldas Platinum, New no. 3 (Old no. 211), Upper Palace Orchards, Bellary Road, Sadashiva
Nagar, Bengaluru – 560080
Tel.: Fax: https://www.dlai.in/
10.2.3. Innovative Lending Platform Association
Washington, DC US
Tel.: 202-615-5151
Fax: https://innovativelending.org/
10.3. Related GlobalData research
10.3.1. Industry Profile
Asia-Pacific - Digital Lending Platforms
North America - Digital Lending Platforms
Global - Digital Lending Platforms
Europe - Digital Lending Platforms
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Digital Lending Platforms in South America
Industry Profiles
| About GlobalData
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