Natural Gas Pipeline December 2014 | nmgco.com NEW! Take Our Online Home Energy Audit Have you ever wanted to learn more about how your home uses energy — and ways you can save energy and $$$ based on the characteristics of your home? We have a new, online tool that can help you discover your savings potential. The Home Energy Analyzer — available on our home page at nmgco.com — uses your answers to a quick and easy survey to create a home energy profile and a customized action plan to help you use energy more efficiently. The survey takes about five minutes. In return, you’ll get an energy ranking, a savings estimate and upgrade recommendations. You’ll also have the option to save your results so that you can come back to them at any time. Don’t delay — take the survey today and get started on the path to energy savings! Follow Us On Facebook and Twitter If you’re on Facebook or Twitter, we’d like to connect with you! New Mexico Gas Company is using Facebook and Twitter to share energy saving tips and find out what customers are doing to save money and use energy more wisely. We are also online to answer your questions about customer service, the cost of gas, safety, reliability and other important issues. facebook.com/NMGasCo Want to be part of the discussion? Come join us! @NMGasCo Employees Lend Seniors a Helping Hand Recently, 46 New Mexico Gas Company employees and their friends and families volunteered their time and energy for our annual Winterization Day. The result? Twenty-two seniors in Albuquerque have their homes winterized and ready for winter. We’re committed to the communities we serve! Safety First: Pipeline Markers New Mexico Gas Company owns and operates an extensive network of natural gas transmission and distribution pipelines which deliver natural gas to customers throughout the state. Transmission pipelines are in pipeline right of ways and are identified by pipeline markers. Pipeline markers are placed as close as practical over the buried pipeline but may not always be directly over the line. Markers identify the product carried in the pipeline, such as natural gas, the name of the pipeline operator, a 24-hour emergency contact number, and 811, the one-call center number. Distribution pipelines are found in our streets, alleyways, and on residential and business properties. These distribution pipelines are typically not identified by pipeline markers. Therefore, if you plan to excavate in your property, please call 811 and we will come and locate our distribution lines for you up to the meter. To learn more about the location of distribution pipelines in your property, contact New Mexico 811 by calling 811. The Cost of Gas We do not make a profit on the natural gas we purchase on behalf of our customers. New Mexico Gas Company posee y opera una red extensiva de gasoductos de transmisión y distribución de gas natural que le entregan gas natural a los clientes en todo el Estado. Gasoductos de transmisión están localizados en derechos de paso de gasoductos y están identificados con marcadores de tubería. Marcadores de tuberías están colocados tan cerca como posible sobre la tubería enterrada pero no siempre estarán directamente arriba de la línea. Marcadores identifican el producto transportado en la tubería, así como gas natural, el nombre del operador de la tubería, un número de contacto de emergencia de 24 horas por día y 811, el número del centro de una-llamada. Gasoductos de distribución se encuentran en nuestras calles, callejones y en propiedades residenciales y comerciales. Estas tuberías de distribución típicamente no están identificadas con marcadores de tubería. Por lo tanto, si planea excavar en su propiedad, por favor llame al 811 y nosotros vamos y localizamos nuestras líneas de distribución hasta el medidor de gas por usted. Para más información sobre la localización de las tuberías de distribución en su propiedad, póngase en contacto con New Mexico 811 llamando al 811. As a regulated utility, New Mexico Gas Company does not make a profit on the natural gas we purchase on behalf of our customers, but passes the cost of natural gas from suppliers directly on to you. The cost of gas is a line item on your bill. The final December cost of gas can be found on this month’s bill. Last month’s cost of gas was $0.4502, and last December’s cost of gas was $0.4143. The estimated average home gas use for December is 99 therms, and the estimated average residential gas bill for December is $93. HOW TO REACH US AT NEW MEXICO GAS COMPANY Para información en español llámenos al 888-NM-GAS-CO (888-664-2726) o visite nuestro sitio en línea www.nmgco.com. Customer Service E-mail: customerservice@nmgco.com Customer Service: 505-697-3335 (Albuquerque Metro) or toll free: 888-NM-GAS-CO (888-664-2726) Call Center hours: 7:30 am – 6 pm weekdays Gas Leaks/Emergencies 24/7: 888-NM-GAS-CO (888-664-2726) Web site: www.nmgco.com New Mexico 811: Call 811 before you dig Correspondence Address: New Mexico Gas Company PO Box 97500 Albuquerque, NM 87199-7500 Payment Address: New Mexico Gas Company PO Box 173341 Denver, CO 80217-3341 facebook.com/NMGasCo @NMGasCo For a list of our Business Offices and walk-in locations, please visit www.nmgco.com.