family independence administration

FAMILY INDEPENDENCE ADMINISTRATION
Matthew Brune, Executive Deputy Commissioner
James K. Whelan, Deputy Commissioner
Policy, Procedures, and Training
Stephen Fisher, Assistant Deputy Commissioner
Office of Procedures
POLICY BULLETIN #13-03-EMP
(This Policy Bulletin replaces PB #12-114-EMP)
TRANSITION TO B2W
Date:
January 7, 2013
This procedure can
now be accessed on the
FIAweb.
Subtopic:
Employment
Revision to the Original Policy Bulletin:
This policy bulletin is being revised to inform staff that the new Back
to Work (B2W) program will now provide services to 16 and 17 year
old applicants and participants.
Purpose:
The purpose of this policy bulletin is to inform all Job Center and Non
Cash Assistance Supplemental Nutrition Assistance Program (NCA
SNAP) Center staff as well as Out Stationed Worker staff that on
January 1, 2013, HRA began implementing a new Back to Work
program known as B2W.
HRA is committed to assisting individuals in reaching self-sufficiency.
In accordance with this goal, the B2W program helps applicants and
participants find and keep jobs. B2W provides over a dozen services,
including: job placement, literacy services to help connect individuals
to work, and job retention.
New Information
For individuals 16 and 17 years of age HRA’s goal is twofold: 1) to
stress the need for a high school diploma, GED or other vocational
Refer to PD #11-31-ELI
training as the means to economic independence and 2) to
for information on
individuals 16 through 20 encourage young adults to enroll in programs that will provide
support and services to help them achieve their educational and
years of age
employment goals.
Individuals 16 and 17 years of age are subject to educational
requirements and must be in school with the goal of obtaining a high
school diploma or GED unless there is an indication that they cannot
make satisfactory progress. In this case, the minor must participate
in another educational activity or in a job skills training program.
HAVE QUESTIONS ABOUT THIS PROCEDURE?
Call 718-557-1313 then press 3 at the prompt followed by 1 or
send an e-mail to FIA Call Center Fax or fax to: (917) 639-0298
Distribution: X
PB #13-03-EMP
The new B2W program will now offer services to individuals in this
age range who are not currently enrolled in a secondary school and
for whom further attendance in a secondary school is unlikely to
result in attainment of a high school diploma or its equivalent.
In addition to now offering services to certain 16 and 17 year olds,
the major features of the new B2W program are:
•
•
Refer to PB #12-111EMP for information on
the termination of BEGIN
•
Two vendors serving each Job Center (except Richmond, Far
Rockaway, and the Intensive Services Center);
Job development and retention services
ƒ “Fast track” for job-ready individuals;
ƒ Sector-based job development with a focus on
retention; and
ƒ Business-facing strategies.
Four literacy-building options based on the needs of each
individual (services formerly offered by the Begin
Employment Gain Independence Now [BEGIN] program)
ƒ Contextualized literacy, which provides instruction
within the context of the specific job sector;
ƒ Fast track GED instruction, which ranges from 3 to 6
months;
ƒ Referrals for GED instruction outside of the vendor
while still connected to employment; and
ƒ GED preparation at a private or public school through
the Training Assessment Group (TAG).
Note: The literacy services offered by B2W must be offered to
all individuals 16 and 17 years old who indicate a desire to
continue their education but are not enrolled in secondary
schools.
•
Specialized services for select HRA populations
ƒ Ex-felons
ƒ Individuals whose cases have been converted to
Safety Net Non-Cash (SNNC) because of time limits;
and
ƒ For individuals with cases in Center 37 (long-term
shelter residents).
FIA Policy, Procedures, and Training
2
Office of Procedures
PB #13-03-EMP
Job Centers:
Staff will continue to use the Employment Plan (EP) in the New York
City Work, Accountability and You (NYCWAY) system to determine if
an individual should be referred to B2W and to make the referral if
necessary. While the referral process has not changed, there are
new action codes associated with the process. Attachment A lists
the new action codes along with the old action codes that they will
replace.
Note: The new B2W vendors will not be on-site at the Job Centers
(with the exception of the Intensive Services Center) and same-day
referrals will no longer be available. For applicants, staff must
remember to factor in the B2W appointment when calculating the
initial car fare issuance.
In December 2012, participants previously enrolled in the BTW
program received the Transition to Back to Work (B2W) Vendor letter
(FIA-1086) providing them information about an appointment
scheduled with their new B2W vendor in January 2013. The FIA1086 also informed the participants to continue with their existing
Work Experience Program (WEP) assignment, if they had one.
Refer to PB #12-111EMP
Participants previously enrolled in the BEGIN program, who had a
scheduled BEGIN program appointment, or whose EP indicated a
need for literacy services received the Information About Your
Literacy Services (FIA-1086b) informing them that B2W will now
provide the services formerly offered by BEGIN.
As of December 17, 2012, participants in need of a Back to Work
referral were scheduled to meet with a B2W vendor in January 2013.
Staff must ensure that all new referrals are made to the new B2W
program vendors. Additionally, if an applicant/participant reports to
an old BTW vendor, they will be referred back to the Job Center.
Staff must check NYCWAY to determine which vendor an
applicant/participant has been assigned to before advising them of
which vendor to report to.
Note: No additional carfare will be given to participants that report to
the old BTW sites.
FIA Policy, Procedures, and Training
3
Office of Procedures
PB #13-03-EMP
NCA SNAP Centers:
NCA SNAP staff does not process any employment actions.
However, staff should be aware that NCA SNAP participants who
had been complying with their SNAP Employment and Training
(SNAP E&T) requirements by participating with a BTW vendor (and if
eligible, a WEP assignment), were de-assigned from these activities
on December 14, 2012. These individuals received the Transition to
Back to Work (B2W) vendor letter (FIA-1086a). The FIA-1086a
informed the participants that their assignments were terminated as
of December 14, 2012 and that they will receive a new appointment
with a new B2W vendor. All of these actions take place within the
FSE system.
Effective Immediately
Related Item:
PD #11-31-ELI
PB #12-111-EMP
Attachments:
Please use Print on
Demand to obtain copies
of forms.
Attachment A
FIA-1086 (E)
FIA-1086 (S)
FIA-1086a (E)
FIA-1086a (S)
FIA-1086b (E)
FIA-1086b (S)
FIA Policy, Procedures, and Training
Transition to Back to Work (B2W) Vendor (E)
(Rev. 12/4/12)
Transition to Back to Work (B2W) Vendor (S)
(Rev. 12/4/12)
Transition to Back to Work (B2W) Vendor (E)
(Rev. 12/4/12)
Transition to Back to Work (B2W) Vendor (S)
(Rev. 12/4/12)
Information About Your Literacy Services (E)
(Rev. 11/16/12)
Information About Your Literacy Services (S)
(Rev. 11/16/12)
4
Office of Procedures
Attachment A
NYCWAY ACTION CODES
New
Action
Code
Description
Replaced
Code
Work
List
125D
125Q
15BB
15BJ
15BK
15BM
15BO
15BP
15BQ
15BR
15BU
15BX
15BY
15BZ
95BB
95BD
95BE
95BK
95BM
95BO
95BP
95BQ
95BR
95BS
95BT
DIRECT ASSIGNMENT AUTHORIZATION
BTW ASSIGNMENT TO VENDOR
UNDERCARE VENDOR SITE TRANSFER
RTSC REFERRAL TO BTW
VENDOR APPOINTMENT KEPT
CSM UNDERCARE VENDOR ASSIGNMENT
VENDOR REFERRAL TO OSW
OSW REFERRAL BACK TO VENDOR
UNDERCARE VENDOR REFERRAL
RETURN APPT TO OSW
BTW BUSINESS LINK JOB PLACEMENT
UNDERCARE DEASSIGNED FROM VENDOR
SYSTEM COMPLETION OF BTW
BTW ASSIGNMENT ROSTER FLAG
APPLICANT VENDOR SITE TRANSFER
TRAINING DISAPPROVED – RETURN TO VENDOR
FEGS INTENSIVE SERVES ASSESSMENT COMPLETED
VENDOR APPOINTMENT KEPT
CSM APPLICANT VENDOR ASSIGNMENT
VENDOR REFERRAL TO OSW
OSW REFERRAL BACK TO VENDOR
APPLICANT VENDOR REFERRAL
RETURN APPOINTMENT TO OSW
ISC APPLICANT VENDOR ASSIGNMENT
VENDOR APPL APPOINTMENT TO JOB CENTER FOR
TRNG CLAIM
APPLICANT DEASSIGNED FROM VENDOR
BTW UNDERCARE TRANSITION TO B2W
SUPPLEMENTARY CLIENT SPECIALIZED SERVICES
ASSIGNMENT
B2W GED SERVICES RETURN TO OSW
SPECIALIZED SERVICES MATCH
VENDOR REFERRAL TO OSW FOR GED SERVICES
HOUSING CLIENT SPECIALIZED SERVICES
ASSIGNMENT
CONTEXTUALIZED LITERACY ASSIGNMENT
U/C – EP MANUAL SIGNATURE
OSW REFERRAL TO A SCHOOL FOR GED SERVICES
U/C – EP ELECTRONIC SIGNATURE
125D
125I
153B
153J
153K
153M
153O
153P
153Q
153R
153U
153X
153Y
153Z
917B
917D
917E
917K
917C
917O
917P
917Q
917R
917S
917T
ISUPV
APROG
BTWVN
BTWRT
917X
ISIR
BTW
BTWVN
95BX
15BA
15BC
15BD
15BF
15BG
15BH
15BL
15BN
15BT
15BV
BTW
BTWOW
BTWVN
BTW
BTWOW
BTWSJ
UNENG
BTWVN
BTWVN
BTW
BTWOW
BTWVN
BTW
BTWOW
BTW
MARET
BTWOW
BTWVN
BTWOW
BTWVN
APROG
BTWOW
Attachment A
15ZX
95BA
95BN
95BV
BTW TERMINATION CODE
BTW APPLICANT TRANSITION TO B2W
APPL – EP MANUAL SIGNATURE
APPL – EP ELECTRONIC SIGNATURE
BTW
FIA-1086 (E) 12/4/12
LLF
Date:
Case Number:
Case Name:
Case Type:
Caseload:
Transition to Back to Work (B2W) Vendor
Beginning January 1, 2013, HRA will launch our new Back to Work (B2W) program. The new B2W replaces
the current Back to Work (BTW) program, which ends December 31, 2012.
B2W vendors offer job placement, literacy services, and retention services for you to use as a resource to
assist you in gaining employment. HRA placed over 85,000 participants in jobs in 2011 and is very committed
to working with the new B2W vendors in supporting your efforts to attain self-sufficiency.
What this means for your current assignment:
State law requires that you participate in continuous job search and other work-related activities as a condition
of eligibility for cash assistance; therefore you are mandated to continue with your current Back to Work
(BTW) vendor until 12/28/12.
Please note that your current WEP assignment, if you have one, remains unchanged and you must
continue to report to that assignment.
What this means for your new assignment:
As a result of a change in vendors, you must report to your newly assigned B2W vendor at the location listed
below on the scheduled date and time indicated. Please remember that you are not allowed to bring any
children with you when you report to the B2W vendor.
This is a mandatory appointment. If you do not keep your appointment or do not participate as required, your
Cash Assistance and/or Supplemental Nutrition Assistance Program (SNAP) benefits may be sanctioned for a
specific period of time. Failure to comply with Cash Assistance work requirements has no effect on your
Medicaid eligibility. There are no work requirements for Medicaid. If you have an emergency or need to
reschedule this appointment, please call the telephone number listed below prior to your reporting time to
arrange another appointment
Appointment Date:
Time:
Telephone:
Address:
City:
Travel Directions:
State:
Zip:
FIA-1086 (S) 12/4/12
LLF
Fecha:
Número del Caso:
Nombre del Caso:
Tipo de Caso:
Unidad del Caso:
Transición al Contratista de Vuelta al Trabajo (B2W)
A partir del 1er de enero, 2013, la HRA lanzará nuestro nuevo programa de Vuelta al Trabajo (B2W). El nuevo
B2W reemplaza el programa actual de Vuelta al Trabajo (BTW), que se termina el 31 de diciembre, 2012.
Los vendedores de B2W le ofrecen a usted colocación de trabajo, servicios de alfabetización, y servicios de
retención como recursos para conseguir empleo. La HRA ha colocado más de 85,000 participantes en trabajos
en 2011 y se compromete a trabajar con los nuevos vendedores de B2W para apoyar los esfuerzos de usted
para lograr la autosuficiencia.
Lo que esto significa para su asignación actual:
La ley estatal requiere que usted participe en una búsqueda continua de trabajo y otras actividades relacionadas
con el trabajo como condición de su elegibilidad de asistencia en efectivo; por lo tanto usted está obligado(a)
a continuar con su vendedor actual de Vuelta al Trabajo (BTW) hasta el 28 de diciembre, 2012.
Favor de tener presente que su asignación actual de WEP, de tenerla, sigue sin cambios y que usted
debe seguir reportándose a esa asignación.
Lo que esto significa para su nueva asignación:
A raíz de un cambio de vendedor, usted se debe reportar a su vendedor recién asignado de B2W en el local
listado abajo en la fecha y hora programada, tal como indicado. Favor de tener presente que usted no puede
traer niños consigo cuando se reporte al vendedor de B2W.
Esta cita es obligatoria. Si usted no cumple su cita o no participa tal como se estipula, su Asistencia en
Efectivo y/o beneficios del Programa de Asistencia de Nutrición Suplementaria (SNAP) pueden ser sancionados
por un período de tiempo específico. El incumplimiento de los requisitos de trabajo para Asistencia en Efectivo
no tiene ningún efecto sobre su elegibilidad de Medicaid. No existen requisitos de trabajo para Medicaid. Si a
usted se le presenta una emergencia o si necesita reprogramar esta cita, favor de llamar al número de teléfono
más abajo, antes de la hora de presentarse para concertar otra cita.
Fecha de Cita:
Hora:
Número de Teléfono:
Dirección:
Ciudad:
Indicaciones de Viaje:
Estado:
Código Postal:
FIA-1086a (E) 12/4/12
LLF
Date:
Case Number:
Case Name:
Transition to Back to Work (B2W) Vendor
Beginning January 1, 2013, HRA will launch our new Back to Work (B2W) program. The new B2W replaces
the current Back to Work (BTW) program, which ends December 31, 2012.
B2W vendors offer job placement, literacy services and retention services for you to use as a resource to
assist you in gaining employment. HRA is very committed to working with the new B2W vendors in supporting
your efforts to attain self-sufficiency.
What this means for your current assignment:
As a condition of eligibility for Supplemental Nutrition Assistance Program (SNAP) benefits, you as a Non Cash
Assistance SNAP participant are required by federal and state law and regulations to participate in a SNAP
Employment and Training (SNAP E&T) program. The program may consist of work, training, and job search
activities. You are mandated to continue your participation with your assigned SNAP E&T and Work
Experience Program (WEP) until 12/14/12.
What this means to you:
As a result of a change in vendors, you will temporarily be de-assigned. You will receive a new assignment in
the mail with instructions on when and where to report. You will also receive a new WEP assignment from your
new B2W vendor.
FIA-1086a (S) 12/4/12
LLF
Fecha:
Número del Caso:
Nombre del Caso:
Transición al Vendedor de Vuelta al Trabajo (B2W)
A partir del 1ro de enero, 2013, la HRA lanzará nuestro nuevo programa de Vuelta al Trabajo (B2W). El nuevo
B2W reemplaza el programa actual de Vuelta al Trabajo (BTW), que se termina el 31 de diciembre, 2012.
Los vendedores de B2W le ofrecen a usted colocación de trabajo, servicios de alfabetización, y servicios de
retención como recursos para conseguir empleo. La HRA se compromete a trabajar con el nuevo vendedor
de B2W para apoyar los esfuerzos de usted para lograr la autosuficiencia.
Lo que esto significa para su asignación actual:
Como condición de elegibilidad para beneficios del Programa de Asistencia de Nutrición Suplementaria (SNAP),
es obligatorio que usted, como participante de Asistencia no en Efectivo de SNAP, y conforme a la ley y las
reglas federales y estatales, participe en un programa de Empleo y Capacitación de SNAP (SNAP E&T). El
programa puede incluir trabajo, capacitación y actividades de búsqueda de trabajo. Usted está obligado(a)
a seguir participando en su SNAP E&T asignado y Programa de Experiencia Laboral (WEP) hasta el
14 de diciembre, 2012.
Lo que esto significa para usted:
A raíz de un cambio de vendedor, su asignación será temporalmente cancelada. Usted recibirá por correo una
nueva asignación con instrucciones que indican cuándo y adónde reportarse. También, usted recibirá una
nueva asignación de WEP de su nuevo vendedor de B2W.
FIA-1086b (E) 11/16/12
LLF
Date:
Case Number:
Case Name:
Case Type:
Caseload:
Information About Your Literacy Services
Beginning January 1, 2013, HRA will launch our new Back to Work (B2W) program. The new B2W replaces
the current Back to Work (BTW) program as well as the Begin Employment Gain Independence Now
(BEGIN) program.
B2W vendors will prepare you for work by providing an option of four different literacy tracks each designed to
maximize your current skill set. HRA is committed to working with the new B2W vendors in supporting your
efforts to attain self-sufficiency.
What this means for you:
If you are currently in BEGIN and Work Experience Program (WEP):
As of the date of this notice, all BEGIN-related activities (including BEGIN assignment and BEGIN-associated
WEP assignment) are terminated. Your attendance and participation with BEGIN and any associated WEP
assignment are no longer required.
Before the start of B2W, should you be eligible, you may be given a new WEP assignment to replace your
BEGIN-associated WEP assignment.
You will receive an appointment notice in the mail requiring you to report to a newly assigned B2W vendor. All
necessary information will be included on that appointment letter.
If you have an appointment scheduled to start BEGIN:
As of the date this notice, your appointment is cancelled. You will receive an appointment notice in the mail
requiring you to report to a newly assigned B2W vendor. All necessary information will be included on that
appointment letter.
If you have indicated that you would like to receive literacy services but have not yet been scheduled for
an appointment:
You will receive an appointment notice in the mail requiring you to report to a newly assigned B2W vendor. All
necessary information will be included on that appointment letter.
FIA-1086b (S) 11/16/12
LLF
Fecha:
Número del Caso:
Nombre del Caso:
Tipo del Caso:
Unidad:
Información Sobre Sus Servicios de Alfabetización
A partir del 1ro de enero, 2013, la HRA lanzará nuestro nuevo programa de Vuelta al Trabajo (B2W). El
nuevo B2W reemplaza no sólo el actual programa de Vuelta al Trabajo (BTW), sino también el programa de
BEGIN (Comienzo del Trabajo para Ganar la Independencia Ahora).
Los vendedores de B2W le prepararán para trabajar brindándole una opción de cuatro distintas vías
de alfabetización, todas creadas para potenciar sus aptitudes actuales. La HRA se compromete a trabajar con
los nuevos vendedores de B2W para apoyar los esfuerzos de usted para lograr la autosuficiencia.
Lo que esto significa para usted:
Si usted está actualmente en BEGIN y el Programa de Experiencia Laboral (WEP):
A partir de la fecha de este aviso, han terminado todas las actividades relacionadas con BEGIN (incluyendo la
asignación de BEGIN y la asignación de WEP relacionada con BEGIN). Ya no se requiere su asistencia y
participación en BEGIN y cualquier asignación de WEP relacionada.
Antes del comienzo de B2W, en caso de que usted sea elegible, se le dará una nueva asignación de WEP para
reemplazar la asignación de WEP relacionada con BEGIN.
Usted recibirá por correo un aviso de cita con instrucciones de presentarse a un nuevo vendedor asignado de
B2W.
Si usted tiene una cita programada para empezar BEGIN:
En vigor a partir de la fecha de este aviso, queda cancelada su cita. Usted recibirá por correo un aviso de cita
con instrucciones de presentarse a un nuevo vendedor asignado de B2W. Toda información necesaria estará
incluida en esa carta de cita.
Si usted ha indicado que le gustaría recibir servicios de alfabetización, pero aún no ha sido
programado(a) para una cita:
Usted recibirá por correo un aviso de cita con instrucciones de presentarse a un nuevo vendedor asignado de
B2W. Toda información necesaria estará incluida en esa carta de cita.