Why Choose Children’s Mercy FAMILY HEALTH PARTNERS? • We know Kansas! We are live and local. If you are puzzled and need to talk with someone who knows the providers in your area, we can bring it all together for you! • We have a large selection of quality providers in Kansas. We want to work with your doctor. • Puzzled about how to get a ride for a medical appointment? Call us and we can get you there and home again. • We have a Nurse Advice Line you can call at any time. So if you or your child wake up in the middle of the night with a fever you don’t have to go to the emergency room. Call our Nurse Advice Line first. • We have an award-winning asthma program if you or your child has asthma. • Pregnant? First Touch Care Managers will help make sure you take steps to be healthy during your pregnancy and your baby gets a healthy start in life. We would also like to give you a gift at the end of your pregnancy for attending your appointments with your PCP or OB. Still puzzled about what choice to make? We want to help put the pieces together for you. Call us at 1-877-FHP-9363. ¿Por qué decidirse por el “Children’s Mercy FAMILY HEALTH PARTNERS”? ¡Nosotros conocemos Kansas! Somos un grupo presente y local. Si usted tiene dudas y necesita hablar con alguna persona que conozca a los proveedores en su área, ¡nosotros podemos presentarle todas sus opciones! Your new choice for En Kansas, tenemos una gran variedad de proveedores de alta calidad. ¿Desconcertado acerca de como obtener transportación para una cita médica? Llámenos y nosotros lo llevaremos a su cita y de regreso a su casa. Nosotros contamos con una Línea de Enfermeras, usted puede lamar esta línea en cualquier momento. Así que si usted o uno de sus niños, se despiertan con fiebre a media noche, no tendrá que ir a la sala de emergencia; llame primero a nuestra Línea de Enfermeras. Si usted o uno de sus hijos tienen asma, tenemos un programa de asma galardonado. ¿Está usted embarazada? El programa del Primer Encuentro le ayudará a tomar los pasos necesarios para lograr una buena salud durante su embarazo, y un inicio de vida saludable para su bebé. También quisiéramos darle un regalo al final de su embarazo, por haber asistido a todas sus citas con su Proveedor Primario de Salud o con su médico obstetra. ¿Aún está indeciso respecto a cuál opción tomar? Nosotros queremos ayudarle a escojer el mejor programa para usted. Llámenos al 1-877-347-9363. 1-877-FHP-9363 We bring it all together for you. We bring it all together for you. 215 W. Pershing, Ste. 600, Kansas City, MO 64108 • (877) FHP-9363 • www.fhp.org P.O. Box 411806, Kansas City, MO 64141 • 1-877-FHP-9363 • www.fhp.org APPROVED 12/18/07 www.fhp.org We have a large selection of quality providers. We want to serve you Yours FREE • • • Free digital thermometer Free Snugli® baby carrier for attending appointments Free cell phone for use to contact your healthcare providers** Yours FREE First Touch OB Program ADHD Education Program First Touch Care Managers will educate and guide you throughout your pregnancy • Help with transportation to your appointments • Home health visits for you and your baby after delivery* • Home monitoring equipment to check your blood pressure, weight or blood sugar and give your doctor the results through a phone or pager* • • Asthma Management Program • • Free spacers* Newsletter with information specific to your needs • • • Personalized asthma action plan Education for your doctor about how to manage your asthma Your own Health Coach to educate and guide you • • Free cell phone for use to contact your healthcare providers** Education specific to your needs Healthy Lifestyles Program (HeLP) • • Free pedometers Newsletter with information specific to your needs and your family. • • • • Personalized health habits assessments Body mass index assessment Education for your doctor Your own health coach to educate and guide you Education for your doctor about how to manage your medications Care Management Nurses and Social Workers assigned as your own Care Manager to educate and guide you • Help to schedule transportation for your doctor appointments • Care Managers will meet you at your appointments to help you ask the right questions and get the answers you need from your provider** • Home monitoring equipment to check your blood pressure, temperature, pulse, weight and/or blood sugar* • Nurse Advice 24 hour a day/ 7 day a week access to a live nurse for healthcare advice • • • • • Help with deciding where to go to seek care Help with transportation to a healthcare appointment Information about providers in your network Information about benefits available to you Wellness Program Sports physicals Immunization (shots) reminders for your children • Well Care reminders for you • Newsletter with information specific to your needs • • Help you and your family stay healthy You can get all your preventative services: blood lead levels, immunizations (shots), mammograms, cancer screenings, and vision. • • *requires an order from your doctor ** request through your Care Manager to see if you are eligible Our Customer Service department is live and local! If you need help or have questions, we are here for you. Call us at 1-877-FHP-9363. We are available Monday-Thursday 7am-6pm and Friday 7am-5pm. Customer Service can help you: Select a Primary Care Provider (PCP) for you or your children Make appointments to see the PCP • Get more information on benefits and limits of your plan • Help you get transportation to your medical appointments • Change your PCP or your child’s PCP • • Visit us at www.fhp.org for a list of doctors in the network. We have staff that will be working in your community. We can offer education sessions for your kids in their school. Look for our community outreach vans coming to your area. Need a ride to see your doctor? Free transportation is available to non emergency medical appointments or to the pharmacy. If you have a car, we’ll even pay for your gas to these appointments. We bring it all together for you.