California Title Reference Guide The IAA Vehicle Alternate Method of Disposal Guide is a proprietary document prepared solely for internal use by Insurance Auto Auctions, Inc., its subsidiaries and affiliated entities (“IAA”). No part of this document is to be photocopied, reproduced, stored in a retrieval system, transmitted electronically, or disclosed to a third party without prior written consent of Diversified Services Administration or IAA Executive Management. © 2013. Insurance Auto Auctions, Inc. I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Table of Contents Contact Information ................................................................................................................................................ 3 Title and Disposal Information ............................................................................................................................... 4 Standard Title Processing ................................................................................................................................... 4 DMV Title Fees .................................................................................................................................................. 4 Duplicate Title .................................................................................................................................................... 4 Additional Information ........................................................................................................................................... 5 Deceased Owner Requirements .......................................................................................................................... 5 Repossessed Vehicle ........................................................................................................................................... 5 Name Changes .................................................................................................................................................... 5 Owner Retain ...................................................................................................................................................... 5 Un-Recovered Theft............................................................................................................................................ 5 Alternate Disposal ............................................................................................................................................... 6 State Guidelines ...................................................................................................................................................... 6 Title Requirements by Vehicle Type .................................................................................................................. 6 Title Branding Guidelines ................................................................................................................................... 7 Title Types .......................................................................................................................................................... 7 Determining the Correct Title Type .................................................................................................................... 8 Frequently Asked Questions ................................................................................................................................... 9 What is required to correct a mistake that is made by the owner on the back of the title?................................. 9 Is a copy of the written estimate needed to process the title? ............................................................................. 9 What type of PoA is required if the title is not signed? ...................................................................................... 9 If an owner’s full name is listed, does he/she need to sign as listed on the face of the title? ............................. 9 What is a Paperless Title? ................................................................................................................................... 9 Example Documents ............................................................................................................................................. 10 California Title (Front) ..................................................................................................................................... 10 California Title (Back) ...................................................................................................................................... 11 California Secure Power of Attorney ................................................................................................................ 12 (Vehicle/Vessel Transfer and Reassignment Form) ......................................................................................... 12 Index ..................................................................................................................................................................... 13 Please note - This document is intended to cover most requirements for obtaining a negotiable, lien-free title. It is not intended to replace motor vehicle department regulations or rulings. If you have title questions please contact IAA’s Title Solutions Department (TitleSolutions@iaai.com). Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 2 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Contact Information IAA Website: http://www.iaai.com Title Questions: Department of Motor Vehicles: CA Title Processing Center 11535 Douglas Road Rancho Cordova, CA 95742 Phone: 916.635.4271 / 916.851.8239 Fax: 855-584-5198 Vehicle Registration Operations Department of Motor Vehicles P.O. Box 942869 Sacramento, CA 94269-0001 Phone: 800-777-0133 www.dmv.ca.gov IAA Locations in California: Anaheim 2961 East LaJolla St Suite 100 Anaheim, CA 92806 (p) 714.630.5602 (f) 714.630.8277 Auction: Monday,9:30 AM PT Fremont 6700 Stevenson Blvd. Fremont, CA 94538 (p) 510-668-1665 (f) 510-668-0106 Auction: Monday, 9:00 AM PT Colton 2800 S. Trade Ave Colton, CA 92324 (p) 909.355.9400 (f) 909.822.9311 Auction: Last Monday, 10:00 AM PT Fresno 1805 N Lafayette Ave Fresno, CA 93705 (p) 559.264.5033 (f) 559264.4251 Auction: Tuesday, 10:00 AM PT North Hollywood 7245 Laurel Canyon North Hollywood,CA (p) 818.487.2222 (f) 818.487.2402 Auction: Wednesday 9:00AM PT Sacramento 11499 Douglas Rd Rancho Cordova, CA (p) 916.851.8201 (f) 916.635.1637 Auction: Wednesday 9:30AM PT East Bay 2780 Willow Pass Rd PO Box 5187 Bay Point, CA 94565 (p) 925.458.7610 (f) 925.458.7515 Auction: Thursday, 9:00 AM PT High Desert 11399 Santa Fe Ave. E Suite B Hesperia, CA 92345 (p) 760.949.8404 (f) 760.949.0400 Auction: See LA Branch San Diego 2380 Britannia Blvd San Diego, CA 92154 (p) 619.710.2866 (f) 619.710.2878 Auction: Monday, 10:00AM PT Fontana 13901 San Bernardino Fontana, CA 92335 (p) 909.355.9400 (f) 909.822.9311 Auction: Tuesday, 9:00 AM PT Los Angeles 18300 S Vermont Ave Gardena, CA 90248 (p) 310.965.0499 (f) 310.965.0455 Auction: Thursday, 9:00 AM PT Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 3 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Title mistakes can be costly and can significantly delay the sale of salvage vehicles. Catching these potential errors before the title paperwork goes to the auction can prevent title problems that will delay a vehicle’s sale by weeks or even months. Title and Disposal Information Standard Title Processing IAA will apply for the appropriate title in the provider’s name. In order to initiate this process the vehicle provider must supply the following documentation: Coversheet – Indicating the type of title to obtain, ACV, and any selling instructions. Properly Executed Title – If the owner held the title at the time of the loss then the provider must send a title that has been properly executed by the owner. If the lienholder possessed the title at the time of the loss then the provider must send the unsigned title with lienholder signed off on title, and an original REG 262 Vehicle/Vessel Transfer and Reassignment Form. Odometer Disclosure – Odometer disclosure is required for vehicles less than 10 model years of age. This can be accomplished on the title or with REG 262 Vehicle/Vessel Transfer and Reassignment Form Lien Release (if applicable) – Lien satisfied and dated on the face of the title or separate notarized lien termination statement on lienholder letterhead, with a vehicle description and owner’s name(s). Vehicle License Fee Refund 65 – California law provides for a prorated refund of the Vehicle License Fee portion of the registration fees paid if the vehicle has become a total loss. If IAA is to apply for VLF refund, the submittal of a completed application for Vehicle License Fee Refund 65 is needed signed by all registered owners listed on the title. If the vehicle is jointly owned all owners must sign this form affirming, under penalty of perjury, they have no tickets and/or convictions of DUI at the time of loss. The DMV will accept the signature of a lessee on the Vehicle License Fee Refund 65. In the case of a deceased owner, the DMV will accept a statement of fact attached to the Vehicle License Fee Refund 65. Side A of the application is for unrecovered total loss and Side B is to be completed for constructive total loss vehicles. Duplicate Title With the insured’s cooperation, IAA can transfer into a salvage title by using the Duplicate Title 227. Lien Release if Applicable and one (1) REG262 Vehicle/Vessel Transfer and Reassignment Form If IAA is not processing the title, please attach to your coversheet along with selling instructions, the properly executed sale document and any additional required forms as outlined above. Forward these documents to the appropriate IAA Branch. DMV Title Fees Please contact your local IAA Branch or DMV for up-to-date fees. Salvage title fee: $19.00 Duplicate title fee: $19.00 Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 4 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Additional Information Deceased Owner Requirements Death of an owner with no probate proceedings – The surviving spouse or next of kin can transfer ownership with an Affidavit for Transfer w/o Probate (REG 5) and a properly signed title by the next of kin (next of kin must sign their own name along with the deceased name). o If the title is unavailable, the next of kin must sign REG 227 (Application For Duplicate – Section 4) releasing their interest in the vehicle. Next of kin would sign their name along with the name of the deceased. The Affidavit for Transfer w/o Probate (REG 5) can only be used if the deceased’s estate is valued at less than $60,000 and 40 days have elapsed since their death. Deceased owner whose estate is being probated – DMV requires certified probate papers from the court and a properly signed title by the executor of the estate (signing both their name and the name of the deceased). If the title is unavailable, the executor must sign Duplicate Title 227 (Application For Duplicate – Section 4) releasing interest in the vehicle; signing their name along with the name of the deceased. Repossessed Vehicle On a repossessed vehicle, the lienholder must release the lien and submit with attached Affidavit of Repossession 119 and REG. 262 Vehicle/Vessel Transfer and Reassignment Form from Lienholder Name Changes If the insured’s name is different than the name that appears on the title (i.e. different last name or nickname instead of first name), a name statement is required. Please contact a California branch if questions arise. Owner Retain If the vehicle has been declared a total loss by the provider and deemed repairable, the owner may retain the vehicle but must obtain a salvage title. The state requires notification of owner retain with Salvage Vehicle Notice of Retention By Owner 481 or Non-Repairable Vehicle Notice of Owner Retention 480 Un-Recovered Theft Provider can complete title transfer into their name for actively stolen vehicle for insurance purposes only. All other transfers are not allowed at this time. Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 5 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Alternate Disposal All options below will not affect sale proceeds Diligent Effort – If the Provider is unable to obtain a negotiable title, one can be obtained through the Diligent Effort procedure. State Guidelines Title Requirements by Vehicle Type Vehicle Type Titled Passenger vehicles Yes ATVs Yes Boats Yes Commercial trucks (i.e. tractor trailers) Yes Farm Equipment No Manufactured and mobile homes Yes Mopeds Yes Motor Homes and RV’s Yes Motorcycles Yes Off-road vehicles Yes Snowmobiles Yes Trailers Yes Note 1923 and newer State will not issue a salvage title. Sold on clear title State will not issue a salvage title. Sold on clear title Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 6 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Title Branding Guidelines These vehicles are typically intact recovered thefts, donations, and dealer Clear Vehicle consignment vehicles. Salvage Vehicle Vehicles (other than non-repairable vehicle) that have been wrecked, destroyed, or damaged, to the extent that the Provider (owner, leasing co., or financial institution) considers them uneconomical to repair. These vehicles will be issued a Salvage Certificate. Non-Repairable Vehicles with NO resale value except as a source of parts or scrap metal; vehicles recovered from theft that are completely stripped, missing all of the bolts on sheet metal body panels, all of the doors and hatch, all of the interior components, and all of the grill and light assemblies; vehicles that have been completely burned to the extent that there are no more usable or repairable body or interior components, tires and wheels, or drive train components. These vehicles will be issued a NonRepairable Certificate and cannot be rebuilt or subsequently registered for road use. Application is made for this type of sale document at the request of the Provider. Un-Recovered Theft A stolen vehicle that has not been recovered within 60 days of the date the theft of the vehicle was reported to the police. A provider can obtain a Clear Title in their name until the vehicle has been recovered. When the vehicle has been recovered, it must be evaluated to determine if it can be sold with the Clear Title or if application must be made for a Salvage or Non-Repairable Certificate. Owner Retained If the vehicle has been deemed a total loss and the owner wishes to retain possession of the vehicle, the owner has 10 days from the date of the settlement to apply for a Salvage or Non-Repairable Certificate. The Provider must notify the DMV of the total loss owner retention, using Non-Repairable Vehicle Notice of Owner Retention 480 or Salvage Vehicle Notice of Retention By Owner 481, and also notify the owner of their responsibility to comply and the appropriate title. Title Types Clear Title Branded Title Salvaged (issued to reconstructed and junk vehicles) Lemon Law Buyback Grey Market Former Police Former Taxi Junk Receipt Salvage Certificate Non-Repairable Certificate Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 7 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Determining the Correct Title Type California Salvage Title Flow Chart Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 8 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Frequently Asked Questions What is required to correct a mistake that is made by the owner on the back of the title? If there is an error on the title please contact the title service center to determine if an error statement is needed. Is a copy of the written estimate needed to process the title? A damage appraisal is not required to process a title. What type of PoA is required if the title is not signed? The state of California prefers the REG 262 Vehicle/Vessel Transfer and Reassignment Form to sign as Power of Attorney, but will accept out of State and generic Power of Attorney’s to accompany out of state title. Odometer Disclosure is as required by federal regulations. If an owner’s full name is listed, does he/she need to sign as listed on the face of the title? Owner required to sign his/her legal signature. If the applicant's printed name and signature are so different that it appears to be two different people, a Statement of Facts 256 with Section F, Name Statement, completed, is required Printed Name Shown Joseph Donald Smith Signature on Title Joe D. Smith Joseph Smith J. Donald Smith, or another variation of the first and middle name(s) or includes a suffix such as Jr. or Sr. J.J. Doe Metal Co. James Metal Co. Virginia D. Smith Denise Smith Statement of Facts, REG 256, Section F, Required Not Required Required What is a Paperless Title? A Paperless Title is an electronic title. Paperless Titles are issued when there is a Lien listed. The State requires the lienholder to release the lien directly with the DMV and request the title be printed and mailed to the Provider. Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 9 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Example Documents California Title (Front) Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 10 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 California Title (Back) Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 11 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 California Secure Power of Attorney (Vehicle/Vessel Transfer and Reassignment Form) Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 12 I N S U R A N C E A U T O A U C T I O N S Last Updated 07/2013 Index A M Alternate disposal ..............................................................................6 ATV .....................................................................................................7 Manufactured and mobile homes ...................................................... 7 Moped ................................................................................................ 7 Mopeds .............................................................................................. 7 Motorcycle ......................................................................................... 7 Motorcycles........................................................................................ 7 B Boat ....................................................................................................7 Boats ...................................................................................................7 N C Name changes .................................................................................... 5 Commercial truck ...............................................................................7 O D Odometer disclosure .......................................................................... 4 Deceased owner .................................................................................5 Duplicate title .....................................................................................4 P F Farm equipment .................................................................................7 Farm Equipment .................................................................................7 L POA ................................................................................................. 10 Power of attorney (POA) .................................................................. 10 T Title fees ............................................................................................. 4 Trailers................................................................................................ 7 Lien release .........................................................................................4 Please direct any questions, comments, or corrections to IAA’s Title Solutions Team. TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) © 2013. Insurance Auto Auctions, Inc. Page 13