Guide renovation of your profile as a supplier of Telefonica

Supplier's Registration
on the Supplier Portal of
the Telefónica Group
Renovation profile
Telefónica Compras Electrónicas, S.L.U.
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Suppier Portal – Completion of the Registration - A
You can access directly the website (Supplier Portal):
http://acm.tce.adquira.com/suppliers
Use your data sent to you
by the platform
Suppliers Management
Telefónica Compras Electrónicas, S.L.U.
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Suppier Portal – Completion of the Registration - B
Change your temporary
password for your own
password and fill in the
secret question/answer.
Suppliers Management
Telefónica Compras Electrónicas, S.L.U.
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Suppier Portal – Completion of the Registration - D
Access „Preferences“
Access “Update your profile”
NOTE:
In the same menu you can change your
password, secret question, language settings, currency etc.
Suppliers Management
Telefónica Compras Electrónicas, S.L.U.
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Suppier Portal – Completion of the Registration - E
1.
You have to complete all information about your
organization, contact person etc. (obligatory
fields are marked with a star).
You have to complete the section „Profile
Questionnaire” – upload required documents
(1.1 y 1.2 or 1.3 + documents related to your
country). The process of the download and upload
of documents is described in the point 1.
You have to click on “OK”
2.
3.
NOTE:
Please bear on mind that all changes and
the upload of documents have to be done
at one go. There is no option of partial save.
Suppliers Management
Telefónica Compras Electrónicas, S.L.U.
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Suppier Portal – Completion of the Registration - F
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Once the data are completed and the required documents uploaded, your registration will change
to status “Pending Validation" and your corresponding Registration Unit will evaluate the accuracy
of data.
In case that the data are correct and once you have signed the e-commerce service agreement,
the status of your registration will change to the status “Active“ with 2 year‘s validity.
In case that the data are not correct or incomplete, your registration will return to the status
“Approved“ notifying you that you should complete/check your data.
Please bear on mind that your company‘s profile has to be updated every 2 years from the
moment that it changes to “Active“ status. The platform will send you an automatic notification, 90
days before expiration of your registration, asking you to update your profile. If the expiration date
is overcome without any update of your registration, it will change to “Locked for Document
Expired“ status disabling you to participated in new negotiation processes.
Should you have some questions about this you can contact our helpdesk (see the following
slide).
Suppliers Management
Telefónica Compras Electrónicas, S.L.U.
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Contact – Helpdesk (CAU)
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Argentina: 08004440886
Brasil: 08007611002
Chile: 800800096
Colombia:(57-1)4227429
Costa Rica 08000571028
Czech Republic: 800166777
Ecuador: 01800001047
Eslovaquia: 0800606548
España: 900995723
El Salvador:(503) 22119045
Germany: 08001827347
Guatemala:(502)-24700889
Ireland: 1800 947 181
México: 018001238312
Nicaragua: 18000166 PIN 8330
Panamá: 008000570094
Perú: 080054947
UK: 08081012292
USA: 1-855-210-7895
Uruguay: 0004054469
Venezuela:(58-212)2799231
Otros países/ Other countries: 00 420 234 600 781
Suppliers Management
Telefónica Compras Electrónicas, S.L.U.
email:
cau-tce@telefonica.com
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