TCE Agreement aceptance - Guide in ACW - 022014

Aceptance of
e-commerce
Agreement
(TCE agreement)
TELEFONICA COMPRAS ELECTRONICAS
Sep 2013
1. Access to Telefonica e-commerce platform
1.1 Login
1.2 Password
(If you do not remember your username and password contact CAU: cau-tce@telefonica.com)
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2. Access to Telefonica e-commerce platform
2. Select the icon
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3.1 Access to the contract documentation
3.1 Select this
tab
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3.2 Access to Data Request
3.2. select the icon.
No se puede mostrar la imagen en este momento.
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4.Complete the Data Request
6. Select Save
No se puede mostrar
la imagen en este
momento.
4.Complete the
form information.
All the fields are
mandatory.
5. Select Type of
electronic signature
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5. Publish Data Request document
8. Select “Home”
7. Select “Data Request”
and “Publish”
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6. Approve the agreement
9. Select “Agreement’s approval…” and
“Approve”
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7. Last step
10. Click on OK.
End of process
The agreement has been signed. Your company has now access to Telefonica e-commerce platform
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Useful contacts
Support Team: CAU (Centro de Atención al Usuario): cau-tce@telefonica.com
(help desk, user and passwords, platform usage, incidences…)
- Argentina: 08004440886
- Brasil: 08007611002
- Chile: 800800096
- Colombia:(57-1)4227429
- Costa Rica 08000571028
- Czech Republic: 800166777
- Ecuador: 01800001047
- Eslovaquia: 0800606548
- España: 900995723
- El Salvador:(503) 22119045
- Germany: 08001827347
- Guatemala:(502)-24700889
- Ireland: 1800 947 181
- México: 018001238312
- Nicaragua: 18000166 PIN 8330
- Panamá: 008000570094
- Perú: 080054947
- UK: 08081012292
- USA: 1-855-210-7895
- Uruguay: 0004054469
- Venezuela:(58-212)2799231
Horario de Atención: lunes a viernes de 8:00 a 18:00 horas
Business Hours: Monday to Friday from 08:00 18:00 hours
Otros países/ Other countries: 00 420 234 600 781
Comercial TCE: comercialtce@telefonica.com (For any information regarding TCE agreement)
Account Payable Team: tce_cobros_account_receivables@telefonica.com (For any information regarding invoices and
payments)
Registration Units: Depending of suppliers country of origin.
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Suppliers Management
Dpt. (TCE)
comercialtce@telefonica.com