Condiciones GENERALES DE VENTA CONDICIONES DE RESERVA t-BSFTFSWBTPMPTFS§FGFDUJWBDPOFMBDVFSEPEFMDBNQJOHVOBWF[SFDJCJEP FMBOUJDJQPZFMDPOUSBUPEFSFTFSWBEFCJEBNFOUFSFMMFOBEPZGJSNBEPPMB BDFQUBDJ·OEFMBTDPOEJDJPOFTHFOFSBMFTEFWFOUBBMIBDFSMBSFTFSWBFOMJOFB t-BTSFTFSWBTTPMPWJODVMBOB:FMMPI7JMMBHFTJ®TUFMBTIBBDFQUBEPMPRVFFT MJCSFEFIBDFSPOPIBDFSFOGVODJ·OEFMBEJTQPOJCJMJEBEZEFNBOFSBHFOFSBM EFUPEBTMBTDJSDVOTUBODJBTRVFQVFEBOQFSKVEJDBSMBFKFDVDJ·OEFMBSFTFSWB FGFDUVBEB:FMMPI7JMMBHFQSPQPOFFTUBODJBTEFDBS§DUFSGBNJMJBSFOFMTFOUJEP USBEJDJPOBMQPSMPRVFMPTBMPKBNJFOUPTFTU§OFTQFDJBMNFOUFEJTF¶BEPTBUBM FGFDUP:FMMPI7JMMBHFTFSFTFSWBFMEFSFDIPBOPBDFQUBSMBTSFTFSWBTRVFGVFTFODPOUSBSJBTBFTUFQSJODJQJPPRVFJOUFOUBTFOEFTWJSUVBSMP t-BSFTFSWBEFVOBQBSDFMBPVOBMPKBNJFOUPCVOHBMPXDPUUBHFFUD TFSFBMJ[BBU²UVMPFTUSJDUBNFOUFQFSTPOBM&OOJOH¼ODBTPTFQVFEFTVCBMRVJMBSOJ DFEFSMBSFTFSWBTJOFMQSFWJPDPOTFOUJNJFOUPEFMDBNQJOH t-PTNFOPSFTEFCFOJSTJFNQSFBDPNQB¶BEPTEFTVTQBESFTPEFTVTUVUPSFT MFHBMFT Parcelas t&MQSFDJPC§TJDPJODMVZFMBQBSDFMBQBSBMBUJFOEBMBDBSBWBOBPFMDBNQJOHDBS QBSBPQFSTPOBTFMBDDFTPBMPTBTFPTZBMBTJOGSBFTUSVDUVSBTEFMDBNQJOH Alojamientos t-PTBMPKBNJFOUPTFTU§OUPUBMNFOUFFRVJQBEPT&MQSFDJPC§TJDPFTEFB QMB[BTTFH¼OFMUJQPEFBMPKBNJFOUPZEFDBNQJOH t-PTDBNQJOHT:FMMPI7JMMBHFTFSFTFSWBOFMEFSFDIPBEFOFHBSFMBDDFTPBM DBNQJOHBHSVQPTPGBNJMJBTRVFTFQSFTFOUFODPOVOO¼NFSPEFNJFNCSPT TVQFSJPSBMBDBQBDJEBEEFMBMPKBNJFOUPBMRVJMBEP (BTUPTEFSFTFSWB t :FMMPI 7JMMBHF PGSFDF MPT HBTUPT EF SFTFSWB FO BMRVJMFSFT Z QBSDFMBT EF DBNQJOH CANCELACIÓN Y MODIFICACIONES 1. Modificación de la reserva t-BTNPEJGJDBDJPOFTEFMBSFTFSWBTFQVFEFOFGFDUVBSTJOHBTUPTTFH¼OMBT EJTQPOJCJMJEBEFTFOFMNJTNP:FMMPI7JMMBHF t$BTPEFRVFOPOPTFOW²FOJOH¼ONFOTBKFJOEJDBOEPVOBQMB[BNJFOUPEF MBGFDIBEFTVMMFHBEBFMBMPKBNJFOUPQPES§FTUBSEFOVFWPEJTQPOJCMF IPSBTEFTQV®TEFMBGFDIBEFMMFHBEBRVFGJHVSBFOFMDPOUSBUPQFSEJFOEPFM CFOFGJDJPEFTVSFTFSWB 2. Prestaciones no utilizadas -BTFTUBODJBTJOUFSSVNQJEBTPBCSFWJBEBTQPSMMFHBSUBSEFPTBMJSBOUJDJQBEBNFOUF QPSDBVTBTBUSJCVJCMFTBMVTVBSJPOPQPES§OEBSMVHBSBOJOH¼OUJQPEFSFFNCPMTP 3. Cancelación por culpa de Yelloh! Village &ODBTPEFDBODFMBDJ·OQPSDVMQBEF:FMMPI7JMMBHFTBMWPFODBTPEFGVFS[B NBZPSMBFTUBODJBTFS§UPUBMNFOUFSFFNCPMTBEB/PPCTUBOUFFTUBDBODFMBDJ·OOPQPES§EBSMVHBSBMQBHPEFEB¶PTZQFSKVJDJPT 4. Cancelación causada por el campista -PTHBTUPTEFDBODFMBDJ·OQPES§ODVCSJSTFBUSBW®TEFMBTHBSBOU²BTEFDBODFMBDJ·OQSPQVFTUBTQPSFMDBNQJOH /PTFFGFDUVBS§SFFNCPMTPBMHVOPFODBTPEFOPDPOUSBUBSTFMBHBSBOU²BP TFHVSPEFDBODFMBDJ·O LA ESTANCIA 1. Llegada t4FH¼OMPTDBNQJOHTZMPTQFSJPEPTMPTE²BTEFMMFHBEBTPOWBSJBCMFTDPOTVMUBSMBTDPOEJDJPOFTQBSUJDVMBSFTEFDBEBDBNQJOH t"MPKBNJFOUPTFME²BEFMBMMFHBEBBM:FMMPI7JMMBHFTFS§SFDJCJEPBQBSUJSEF MBTIZBMFOUSFHBSMFMBTMMBWFTEFMBMPKBNJFOUPTFMFQFEJS§VOBGJBO[B Reserva de grupo t4FDPOTJEFSBSFTFSWBEFHSVQPDVBMRVJFSSFTFSWBEFN§TEFBMPKBNJFOUPT SFBMJ[BEBQPSVOBTPMBQFSTPOBG²TJDBPQPSWBSJBTQFSTPOBTG²TJDBTRVFTFDPOP[DBOFOUSFFMMBTRVFIBHBOFMNJTNPUSBZFDUPQPSJE®OUJDPTNPUJWPTZDVZB FTUBODJBFTU®QSFWJTUBEVSBOUFMBTNJTNBTGFDIBTFOFMNJTNP:FMMPI7JMMBHF 2. Durante la estancia &M DBNQJTUB EFCF DPOUSBUBS VO TFHVSP FT SFTQPOTBCJMJEBE EFM DBNQJTUB WJHJMBSTVTPCKFUPTQFSTPOBMFTCJDJDMFUBTFUD &MDBNQJOHEFDMJOBUPEPUJQP EFSFTQPOTBCJMJEBEFODBTPEFJODJEFOUFSFMBDJPOBEPDPOMBSFTQPOTBCJMJEBE DJWJMEFMDBNQJTUB t-BPGFSUBEFBMPKBNJFOUPTQSPQVFTUPTFOFMTJUJPXFCDPNFSDJBM:FMMPI7JMMBHF TFEJSJHFFYDMVTJWBNFOUFBMPTDMJFOUFTJOEJWJEVBMFT 5PEPTMPTDMJFOUFTEFCFOBDFQUBSMPEJTQVFTUPQPSFMSFHMBNFOUPJOUFSOP$BEB DBNQJTUBUJUVMBSEFMBMPKBNJFOUPFTSFTQPOTBCMFEFMBTNPMFTUJBTZQFSKVJDJPT DBVTBEPTQPSMBTQFSTPOBTRVFBDBNQBODPO®MPWJFOFOBMDBNQJOHBWJTJUBSMF t1BSBTPMJDJUBSVOBSFTFSWBEFHSVQPTJFNQSFEFCFS§DPOUBDUBSFM:FMMPI7JMMBHFEFTFBEPQPSUFM®GPOPQPSDPSSFPFMFDUS·OJDPPBUSBW®TEFOVFTUSBS¼CSJDB $POUBDUBSOPT&MDBNQJOH:FMMPI7JMMBHFDPOUBDUBEPTFSFTFSWBFMEFSFDIPEF FYBNJOBSMBTPMJDJUVEEFSFTFSWBBOUFTEFTVBDFQUBDJ·OPSFDIB[P 5"3*'"4&*.16&450.6/*$*1"-%&&45"/$*" t-PTQSFDJPTJOEJDBEPTTPOW§MJEPTQBSBMBUFNQPSBEB$PSSFTQPOEFOB VOBOPDIFZTFFOUJFOEFOFOFVSPT*7"JODMVJEP t&MJNQPSUFEFMJNQVFTUPNVOJDJQBMEFFTUBODJBWBS²BTFH¼OMPTNVOJDJQJPT CONDICIONES DE PAGO t1BSBMBTSFTFSWBTFGFDUVBEBTDPOVOBBOUFMBDJ·OEFN§TEFE²BTSFTQFDUPB MBGFDIBEFDPNJFO[PEFMBFTUBODJBTFEFCFS§BCPOBSVOBOUJDJQPEFMEFM QSFDJPEFMJNQPSUFEFMBTQSFTUBDJPOFTSFTFSWBEBT&MSFTUPEFCFS§TFSBCPOBEPB N§TUBSEBSE²BTBOUFTEFMBGFDIBEFDPNJFO[PEFMBFTUBODJBFOFMDBNQJOH t1BSBMBTSFTFSWBTFGFDUVBEBTDPOVOBBOUFMBDJ·OJOGFSJPSBE²BTSFTQFDUP 253 BMBGFDIBEFDPNJFO[PEFMBFTUBODJBFMQBHPUPUBMEFCFS§FGFDUVBSTFFOFM NPNFOUPEFIBDFSMBSFTFSWB 3. Salida t"MPKBNJFOUPTFME²BEFMBTBMJEBJOEJDBEBFOFMDPOUSBUPFMBMPKBNJFOUPEFCFS§ EFKBSTFMJCSFBOUFTEFMBTEFMBNB¶BOBZEFCFS§FOUSFHBSTFFOQFSGFDUP FTUBEPEFMJNQJF[BQVEJFOEPWFSJGJDBSTFFMJOWFOUBSJPDPSSJFOEPBDBSHPEFM DBNQJTUBUPEPTMPTPCKFUPTSPUPTPEFUFSJPSBEPTBT²DPNPMBSFQBSBDJ·OEFMBT JOGSBFTUSVDUVSBTTJGVFTFOFDFTBSJP-BGJBO[BTFEFWPMWFS§BMGJOBMEFMBFTUBODJB EFTDPOUBOEPMBTJOEFNOJ[BDJPOFTQFSUJOFOUFTDPOGBDUVSBTKVTUJGJDBUJWBTQPS MPTQPTJCMFTEFTQFSGFDUPTDPOTUBUBEPTFOMBWFSJGJDBDJ·OSFBMJ[BEBBMBTBMJEB-B SFUFODJ·OEFMBGJBO[BOPFYDMVZFVOSFTBSDJNJFOUPBEJDJPOBMFODBTPEFRVFMPT HBTUPTGVFTFOTVQFSJPSFTBMJNQPSUFEFMBGJBO[B t"MPKBNJFOUPTFODBTPEFRVFFOFMNPNFOUPEFMBTBMJEBFMBMPKBNJFOUPOPIVCJFSBTJEPMJNQJBEPTFQFEJS§VOTVQMFNFOUPEFMJNQJF[BN²OJNPEFà*7"JOD t&ODBTPEFTBMJSGVFSBEFIPSBTFQPES§GBDUVSBSVOE²BBEJDJPOBMTFH¼OFM QSFDJPWJHFOUFEFMBOPDIF ANIMALES 4FBVUPSJ[BMBFOUSBEBEFBOJNBMFTFOEFUFSNJOBEPT:FMMPI7JMMBHFNFEJBOUF FMQBHPEFVOTVQMFNFOUPBMIBDFSMBSFTFSWBFYDFQUPMPTQFSSPTEFZ DBUFHPS²B$VBOEPTFBVUPSJDFTVFOUSBEBEFCFS§OJSTJFNQSFBUBEPT&TU§O QSPIJCJEPTFOMBTJONFEJBDJPOFTEFMBTQJTDJOBTFOMBTUJFOEBTEFBMJNFOUBDJ·O ZFOMPTFEJGJDJPT&MDBSOFUEFWBDVOBDJ·OEFQFSSPTZHBUPTEFCFS§FTUBSBME²B DERECHOS DE IMAGEN 1PSMBQSFTFOUFVTUFEQSFTUBTVDPOTFOUJNJFOUPB:FMMPI7JMMBHFPBDVBMRVJFS PUSBQFSTPOBBVUPSJ[BEBQPS:FMMPI7JMMBHFQBSBRVFMBTVTUJUVZBQBSBRVFMF GPUPHSBG²FHSBCFPGJMNFEVSBOUFTVFTUBODJBFO:FMMPI7JMMBHFBT²DPNPQBSB MBFYQMPUBDJ·OEFEJDIBTJN§HFOFTTPOJEPTW²EFPTZHSBCBDJPOFTFODVBMRVJFS TPQPSUFFTQFDJBMNFOUFFOMPTTJUJPTPQ§HJOBTEF*OUFSOFUEF:FMMPI7JMMBHF JODMVZFOEP'BDFCPPLMPTTPQPSUFTEFQSFTFOUBDJ·OZQSPNPDJ·OEF:FMMPI7JMMBHFZMBTHV²BTEFWJBKFPUVS²TUJDBT &TUFDPOTFOUJNJFOUPDPODJFSOFUBOUPBTV QFSTPOBDPNPBUPEBTMBTQFSTPOBTRVFTFBMPKFODPOVTUFE&M¼OJDPPCKFUJWP EFMNJTNPFTHBSBOUJ[BSMBQSPNPDJ·OZBOJNBDJ·OEFMPTFTUBCMFDJNJFOUPTZ MBSFEEF:FMMPI7JMMBHFZFOOJOH¼ODBTPQPES§TPDBWBSTVSFQVUBDJ·O&TUF DPOTFOUJNJFOUPTFQSFTUBEFGPSNBHSBUVJUBQBSBUPEPTMPTQB²TFTZQBSBVO QFSJPEPEFDJODPB¶PTEFEVSBDJ·O LITIGIOS -BTQPTJCMFTSFDMBNBDJPOFTTPCSFMBTOPDPOGPSNJEBEFTEFMBTQSFTUBDJPOFTDPO SFTQFDUPBMPTDPNQSPNJTPTDPOUSBDUVBMFTEFCFS§OJOEJDBSTFQPSFTDSJUPNFEJBOUFDBSUBDFSUJGJDBEBDPOBDVTFEFSFDJCP BMSFTQPOTBCMFEFMDBNQJOHDPSSFTQPOEJFOUFPB:FMMPI7JMMBHFFOMPTE²BTTJHVJFOUFTBMGJOBMEFMBFTUBODJB RESPONSABILIDAD DE YELLOH! VILLAGE &MDMJFOUFSFDPOPDFFYQSFTBNFOUFRVF:FMMPI7JMMBHFOPQPES§TFSDPOTJEFSBEP SFTQPOTBCMFQPSMBDPNVOJDBDJ·OQPSQBSUFEFTVTTPDJPTPQPSUFSDFSPTEF JOGPSNBDJ·OGBMTBRVFFTUVWJFSBSFDPHJEBFOMPTDBU§MPHPTPFOMBQ§HJOBXFC EF:FMMPI7JMMBHFSFGFSFOUFBMPTDBNQJOHTZFTQFDJBMNFOUFMBTGPUPHSBG²BTEF QSFTFOUBDJ·OMBTDBMJGJDBDJPOFTMBTBDUJWJEBEFTFMPDJPMPTTFSWJDJPTZMBTGFDIBT EFBQFSUVSB-BTGPUPHSBG²BTZMPTUFYUPTVUJMJ[BEPTFOFMDBU§MPHPPFOMBQ§HJOB XFCEF:FMMPI7JMMBHFOPUJFOFODBS§DUFSDPOUSBDUVBMUBOTPMPUJFOFOVONFSP DBS§DUFS JOEJDBUJWP 1VFEF PDVSSJS RVF BMHVOBT BDUJWJEBEFT F JOTUBMBDJPOFT QSPQVFTUBTQPSMPTDBNQJOHT:FMMPIZRVFGJHVSBOFOMBEFTDSJQDJ·OSFDPHJEB FOFMDBU§MPHPTFBOTVQSJNJEBTFTQFDJBMNFOUFQPSSB[POFTDMJNBUPM·HJDBTP FODBTPEFGVFS[BNBZPSUBMDPNPMBTEFGJOFOMPTUSJCVOBMFTGSBODFTFT INFORMÁTICA Y LIBERTAD -PTEBUPTRVFVTUFEFTOPTQSPQPSDJPOFOBMDVSTBSTVTPMJDJUVEOPTFS§OUSBOTNJUJEPTBUFSDFSPT&TUPTEBUPTTFS§ODPOTJEFSBEPTQPS:FMMPI7JMMBHFDPNP DPOGJEFODJBMFT4FS§OVUJMJ[BEPTTPMBNFOUFQPSMPTTFSWJDJPTJOUFSOPTEF:FMMPI 7JMMBHFQBSBFMUSBUBNJFOUPEFTVTPMJDJUVEZQBSBSFGPS[BSZQFSTPOBMJ[BSMB DPNVOJDBDJ·OZMBPGFSUBEFTFSWJDJPTSFTFSWBEPTBMPTDMJFOUFTEF:FMMPI7JMMBHF FOGVODJ·OEFTVTDFOUSPTEFJOUFS®T$POBSSFHMPBMB-FZ*OGPSN§UJDBZ-JCFSUBEFTEFEFFOFSPEFEJTQPOFVTUFEEFVOEFSFDIPEFBDDFTPSFDUJGJDBDJ·O ZPQPTJDJ·OBTVTEBUPTQFSTPOBMFT1BSBFMMPEFCFS§ODVSTBSOPTUBMQFUJDJ·OQPS DPSSFPBMBTJHVJFOUFEJSFDDJ·OJOEJD§OEPOPTTVOPNCSFBQFMMJEPTZEJSFDDJ·O Yelloh! Village BP 68 F - 30220 Aigues-Mortes CIF francés: 432 366 839 00038 Inscrito en el Registro de Operadores de Viajes y Estancias con el número IM030110015